Holland America Line | July 04, 2022
With pent-up demand and the U.S. Independence Day travel rush approaching, premium cruise line Holland America Line reported a surge in interest for Alaska cruising to the bucket list travel destination during June for the first time since before the COVID-19 pandemic.
"People are excited to travel again while reconnecting with family and friends in a meaningful way,We're seeing the pent-up demand leading to increased booking as guests realize cruising is a hassle-free way to enjoy unique destinations such as Alaska."
-Beth Bodensteiner, senior vice president and chief commercial officer for Holland America Line
Our summer travel inquiries and bookings show people are feeling safe to explore again, Alaska is one of my favorite places to visit in the summer. A preferred partner, like Holland America Line, helps us provide clients with convenient departures to and from our own back yard to this amazing place, without the added cost of airfare.Michelle Glass, vice president of travel for AAA Washington
"With the cost and recent challenges with air travel, we are seeing excitement and traction from guests within driving distance of our cruise homeports such as Seattle and Vancouver, We recently invested in local marketing near our homeports and we're already seeing that pay off."
-Kacy Cole, vice president of marketing and e-commerce for Holland America Line
Overall, Holland America Line continues to see a high level of interest in cruises that are only a short flight or drive away from guests' homes. On round-trip sailings from the United States, the cruise line visits 225 different ports in 91 different countries, serving more international destinations on cruises sailing round trip from a U.S. homeport than any other brand. The line's homeports in the United States include Seattle, San Diego, Boston, and Fort Lauderdale. In addition, Holland America Line operates more Alaska cruises from Vancouver, British Columbia, Canada, than any other cruise line.
TRAVEL TECHNOLOGY,BUSINESS TRAVEL
Sabre | June 21, 2022
On June 20, Sabre, a leading software and technology provider in the travel industry, announced an enhanced partnership with Cathay Pacific Airways. This partnership will allow Sabre-connected travel agencies across the world to access dynamic New Distribution Capability (NDC) content from Cathay Pacific through the Sabre travel marketplace.
Sabre gets extra traction on its NDC roadmap while creating additional modern airline retaining opportunities for Cathay Pacific. Additionally, the partnership Sabre-connected agencies to shop, book and service Cathay Pacific content to create more personalized experiences for the end traveler. At the beginning of this year, Cathay Pacific chose Sabre’s Fares Manager and Fares Optimizer solutions to achieve strategic pricing and intelligent offer creation.
"As we move further into recovery, it's vital that we are able to create more differentiated content that is reflective of travelers' wants and needs today and tomorrow, Having created that content, we need to make sure that as many travelers as possible have access to it, whether through direct or indirect channels. That's why we're delighted to be joining Sabre's Beyond NDC family at this key moment for the travel industry."
-Cathay Pacific General Manager Sales and Distribution Martin Xu. "
NDC is more important than ever as the travel industry seeks to capture the tailwinds of recovery, and 2022 is gearing up to be a key year for our NDC efforts," said Kathy Morgan, Vice President, Channel Delivery, Sabre Travel Solutions. "A critical enabler in creating a more dynamic distribution environment where it is easier to adapt to changing marketing conditions, NDC is a win-win-win for the airline, agency and traveler, so we're thrilled to have Cathay Pacific join us as we continue to drive our long-term Beyond NDC retailing and distribution vision forward.
Sabre is set to advance its capabilities as the agreement builds on a busy NDC roadmap. Cathay Pacific resumed flying to more destinations following changes to some travel curbs in Hong Kong.
DESTINATION AND TOURISM,INDUSTRY OUTLOOK
Internova Travel Group | July 05, 2022
Dream destinations, multigenerational vacations and a desire for unique experiences are some of the trends driving luxury travel for the summer in 2022, according to travel advisors from the Global Travel Collection (GTC).
The United Kingdom tops the list of international destinations booked by GTC travel advisors, a spot it's held for the last five years. Other places in the top 15 include Italy, France, Israel, Spain, Switzerland, Mexico, the United Arab Emirates, Greece and Germany, followed by South Africa, Ireland, Australia, the Dominican Republic and Portugal.
Luxury travel advisors with GTC brands report that their clients are excited to travel again, with some booking multiple trips. And they're willing to spend more to get the vacation experience they want. But that high demand is driving up prices, and hotels are stretched thin due to staffing shortages, limiting availability.
"Europe is in high demand this summer, with destinations like Greece, Spain, Portugal and Italy the most booked, My luxury travel clients do a combination of experiences, like cooking classes, hiking/biking excursions and immersive activities connecting them to the place, as well as making sure they have dining reservations at the top spots."
-Tiffany Bowne, with All Star Travel Group, a brand within Global Travel Collection.
Carolyn Consalvo, with Global Travel Collection's Andrew Harper, remarked that beach vacations and Alaska cruises are very popular. "I would say most people are looking for destinations where they can be outdoors a majority of the time," she said.
"Bucket lists are becoming to-do lists,Many of my clients want to travel to their dream locations," with destinations as varied as the Maldives, southern Italy's Amalfi coast, Australia and Hawaii.
-Shayna Mizrahi, with In The Know Experiences, also part of Global Travel Collection
Remote work has also opened up new possibilities, she added. "The demographics of my most active luxury travelers today are young professionals, who now can work remotely from anywhere and are choosing to combine this with unique luxury trips.
Luxury travelers are eager to make up for the time they couldn't spend seeing the world with friends and family over the past two years.
I'm doing multiple multigenerational trips — grandparents not wanting to miss any more time and taking their family on an unforgettable trip of two to three weeks, said Diana Castillo, with Protravel International of Global Travel Collection.
Laura Triebe, also with Andrew Harper, is also handling more requests for multigenerational vacations and bucket-list destinations like Hawaii and Africa. I think the client that calls now is more serious about traveling and is willing to adjust to an ever-changing world.
With rising prices and limited availability in some vacation spots, luxury advisors are putting their skills and experience to the test.
Clients are willing to pay to get what they want," and that includes upgrading their accommodations, said Michelle Summerville, with In The Know Experiences. More people want to travel in the best way possible, better than they have in the past," she said.
The greatest challenge in selling luxury travel right now is the severely limited space and availability for flights and hotel rooms in the most desirable destinations, said Leslie Tillem, with Tzell Travel Group of Global Travel Collection. We are seeing extraordinary demand in luxury travel across the spectrum, leading to a lack of availability at any price.
Bridget Kapinus, with Andrew Harper, concurs. Demand is high for last-minute travel. She's also contending with factors like a scarcity of hotel rooms and higher costs for flights.
Travelers who had never used an advisor before started to seek them out to help navigate COVID-19 entry and testing requirements. Now, they're sold on the value of a travel professional.
"Your time is precious, and you want the assistance of an expert to help you plan your vacation, said Angie Licea, President of the Global Travel Collection. Our luxury travel advisors have years of experience putting together trips for their clients, as well as firsthand knowledge of the world's most popular destinations. They stay on top of the trends in luxury travel and deliver concierge-level service. Plus, travelers have the comfort of knowing that there's a human being they can call whenever they have a question or concern.
My travels throughout these past 18 months have been our best marketing,said Castillo, of Protravel International. "We have shown our clientele that travel can be pleasant and enjoyable and that we can help set up all the requirements they may need in order to make their vacation seamless.
Mizrahi, with In The Know Experiences, has also been sharing details about her travels, something her clients appreciate immensely. Her firsthand experience "is something that no Google search or website can provide.
About Global Travel Collection
Global Travel Collection (GTC), a division of Internova Travel Group, is the world's largest collection of international luxury travel agencies, including the well-established networks of Protravel International, Tzell Travel Group, and Colletts Travel, as well as Andrew Harper, In the Know Experiences, All Star Travel Group and R. Crusoe & Son. GTC advisors and agencies are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. The combined global reach and leverage translates into value, recognition, and preferential treatment for its world travelers.
About Internova Travel Group
Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 70,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.