BUSINESS TRAVEL
Deem | February 24, 2023
On February 23, 2023, Deem, a pioneer in mobile-first corporate travel management software, announced that its improved Etta business travel booking website is now available for early access. Deem representatives can provide customers with access, allowing them to experience new features, including:
A new e-commerce-style shopping cart enables users to search and select hotels, flights, and rental cars in any order and then check out when finished.
Responsive design that improves the booking experience no matter what device is used.
EcoCheck tool features the same functionalities and data as Etta for iOS and Android.
Etta's award-winning accessibility features are now fully realized in the desktop app, allowing everyone to book corporate travel on the Etta website easily.
The delegate booking feature, available in both classic and updated Etta, enables travel managers to book, manage, and monitor travel for their entire team.
Responsive design is a crucial requirement today, as 92% of people browse the internet on their phones. Moreover, website traffic through phones is on the rise, with 59.5% as of 2022's third quarter. The new version of Etta will automatically reformat for optimal performance on the platform used to access it.
Sustainability information is also important to travelers, with 77% of business travelers responding that reducing their carbon footprint during travel is a moderate or top priority. Those between 18-34 account for the highest percentage (86%) of the respondents. EcoCheck offers reliable carbon emissions data, contextual information, and hotel ratings during the travel booking process.
Better accessibility is crucial to enable more people to benefit from digital platforms. With Deem's award-winning accessibility functionality now on the Etta website, it meets the WCAG 2 AA-level guidelines.
Customers with early access can activate the latest Etta web experience by toggling a button in the screen's top right corner. Once enabled, the toggle is applied across the site. This new version of the Etta business travel software will be available for all locations this summer.
About Deem
Deem is a corporate travel management software provider with solutions designed to help employees work and travel more efficiently while companies can apply policies and control costs. Its platform allows travel managers to customize travel programs and easily service travelers. The company's products give employees the tools to make better travel decisions, save money, and stay connected. Its technology plugs into travel management and expense providers, and its suite of tools is used by corporate customers and travel management companies globally. Deem is headquartered in Silicon Valley, California, and has offices in Bangalore, India and Dublin, Ireland. It is wholly owned by Enterprise Holdings.
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COMMERCIAL TRAVEL
Spotnana | March 15, 2023
Solutions Travel, a travel management company, has recently announced its partnership with Spotnana. Through this partnership, it would use Spotnana’s travel-as-a-service platform as the core infrastructure for its travel business.
It will utilize Spotnana’s complete platform along with Spotnana’s Online Booking Tool, System of Record, Booking Engine, Agent Desktop, and Content Engine. It offers personalized and VIP services from experienced travel agents, available 24/7 for the whole year with a multilingual facility. Clients can reach it through all communication channels like text, chat, email, and phone. It integrates these communication channels into its track service levels. It is a full-service travel management company. With Spotnana’s platform, it operates worldwide and connects directly with suppliers like hotels, airlines and car rental companies.
CEO of Solutions Travel, Mark Walton said, “After decades championing change, I’m excited to bring new innovation to the corporate travel marketplace through the launch of a new TMC built from the ground up on Spotnana’s new modern infrastructure.” He added, “We will deliver the most advanced travel technology, coupled with a strong service orientation, real time data, direct content sources, and other integrated components.”
(Source – Business Wire)
Founder and CEO of Spotnana, Sarosh Waghmar said, “We’re delighted to partner with Solutions Travel and provide the core infrastructure that enables them to power a new generation of traveler experiences.” He added, “Mark and his team are industry innovators who share our vision. We look forward to partnering on future enhancements to Spotnana’s Travel-as-a-Service platform that will add value to all Spotnana and Solutions customers.”
(Source – Business Wire)
About Spotnana
Founded in 2020, Spotnana, a software development company for travel, offers solutions for enterprise software, infrastructure, business travel, corporate travel, and travel technology. It gives an exceptional global travel experience. It modernized the infrastructure of the travel industry for freedom and simplicity of travel. Its travel-as-a-service platform makes travel more simple and more affordable for corporations. It connects travel agencies, suppliers, and technology solutions provider partners for operational efficiency. Its ecosystem unlocks new revenue sources and innovations. It has developed advanced cloud-based travel technology dedicated to the needs of travelers.
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COMMERCIAL TRAVEL
Operto | March 21, 2023
Operto Guest Technologies, a leading provider of automated solutions for 50 million-plus rooms in the global hospitality industry, today announced that it secured US$25 million in a Series-B financing round. The financing was led by Centana Growth Partners, with participation from Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures.
Proceeds from the round will be used to further fuel Operto’s aggressive expansion in the global short-term rental and hotel markets, where it already works exclusively with Accor Hotels to power its global digital key program. This includes luxury hotel brands such Fairmont and Raffles, where Operto’s revolutionary contactless digital solutions can be leveraged to remove common friction points in the guest journey, while lowering operating costs and driving new sources of revenue for the hotel.
"We are delighted to announce our B-Round funding, which will enable us to build upon our exceptional company growth over the past 3 years. It will accelerate our company mission to build cutting-edge technology solutions that drive amazing guest experiences, across the entire accommodation spectrum. In addition, our solutions will continue to deliver huge operational efficiencies for property owners and hosts by lowering costs and driving additional in-stay guest revenues, which is becoming increasingly important in today’s macroeconomic environment,” said Operto CEO Steve Davis. “Hospitality is one of the last major industries to be disrupted by technology, and we believe there is a significant opportunity to bring the benefits of simple, affordable automation to the sector. We are excited about the future, and we look forward to making a real difference to the accommodation industry."
“Operto is leading the digital transformation of the hospitality industry by creating a seamless, automated check-in and check-out experience for its customers,” said Eric Byunn, co-founder and partner at Centana Growth Partners. “Centana has been following the digitization of the hospitality industry closely, and we are very excited about this sort of innovative disruption streamlining the experience of owners, hosts, and guests. We will leverage our expertise in the payments and commerce ecosystem to work with Operto as they continue to innovate in an industry with such enormous potential.”
In addition to the funding announcement, Operto is pleased to announce that Sam Shank has joined the company’s Board of Directors. Shank, who was previously CEO and founder of HotelTonight and former head of Airbnb’s Commercial Team, brings a wealth of hospitality and travel industry experience to Operto. "Operto's cutting-edge technology solutions are reshaping the hospitality industry, and I am excited to be a part of the journey,” said Shank. “I look forward to working with the team to help drive growth and innovation."
Operto’s automated, customizable platform enables hotels, property managers and others to remotely provide access as well as monitor and control a wide range of devices and systems, including smartphone-enabled guest verification, security deposit and payment, electronic elevator and room access. By providing property managers with real-time data and insights, Operto helps streamline operations, reduce costs and enhance the guest experience.
Operto Guest Technologies is well-positioned to continue its rapid growth and expansion into new markets. The company is committed to delivering innovative solutions that help property managers improve efficiency, reduce costs and provide a better experience for their guests.
About Operto Guest Technologies
Operto Guest Technologies is a Vancouver-based company that provides smart property automation solutions for the hotel and vacation rental sectors. Operto’s platform enables property owners and managers to remotely monitor and control their properties, enhancing the guest experience while improving operational efficiency. The company's solutions can integrate with existing property management software and are customizable to meet the unique needs of each property. Operto Guest Technologies' solutions have been adopted by property managers and owners in over 100-countries worldwide.
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