Spirit Airlines | September 13, 2023
Cover Genius announced entering into a partnership with Spirit Airlines.
By integrating the company's XCover, Cover Genius empowers its partners to provide personalized protection options during the checkout process.
Through this partnership, Spirit Airlines' passengers enjoy a top-tier experience, featuring straightforward protection options during booking and seamless digital claims processing.
On September 12, 2023, Cover Genius, a leading insurtech for embedded protection, providing a global distribution platform for any insurance or other type of protection, announced a partnership with Spirit Airlines, a market leader in offering customizable travel options starting with an unbundled fare.
This integration with Cover Genius' award-winning global distribution platform, XCover, will offer Spirit Airlines' non-US and non-Canadian citizen passengers the opportunity to purchase personalized embedded protection. This coverage comes with the added benefit of a swift claims process, marking the first time such an option is available to them.
Cover Genius, selected as the insurtech partner for some of the world's largest airlines, empowers its partners to provide customized protection options during the checkout process. These options can be flexibly bundled or unbundled to cater to each customer's specific requirements. With licenses or authorizations spanning over 60 countries and encompassing all 50 US states, Cover Genius enables partners to effortlessly extend protection to customers from any location, facilitating international expansion.
Rana Ghosh, Vice President of Omnichannel Sales at Spirit Airlines, said,
We are committed to providing our Guests with the best value in the sky, unbundled fares and customizable travel options.
[Source – Globe Newswire]
Partnering with Cover Genius enables them to augment the Guest experience. It allows them to provide customized travel protection for various regions and destinations, added Ghosh.
Through the partnership, Spirit Airlines' passengers enjoy a best-in-class experience with straightforward protection options while booking and seamless digital claims processing. The management of Guests' requirements, starting from the initial sale to administration and claims, is efficiently handled by Cover Genius' consumer brand, XCover.com. This exceptional service has led to an industry-leading post-claims Net Promoter Score (NPS) of +65. Furthermore, the award-winning service design has demonstrated a remarkable 7x reduction in support tickets.
Angus McDonald, CEO and Co-Founder of Cover Genius, stated,
We are thrilled to partner with Spirit Airlines to help international travelers feel more confident in their booking.
[Source – Globe Newswire]
While embedded protection in travel is a common practice, many airlines provide customers with a standard one-size-fits-all policy that fails to address the varying needs of different travelers. The approach has been changed to offer customers flexible protection, customized according to their itinerary or destination, and supported by real-time data. Additionally, customers benefit from a hassle-free claims process that includes instant payments in more than 90 currencies, said McDonald.
International Guests with Spirit Airlines now have the choice to acquire embedded protection supported by XCover. Notably, Spirit Airlines presently serves 27 destinations spanning 14 countries outside of the United States.
Destination and Tourism
Spirit Airlines | September 15, 2023
Spirit Airlines partners with Liberty University to launch the Spirit Wings Pilot Pathway program, focusing on nurturing the next generation of skilled pilots.
Liberty University aviation students can apply for the program after their sophomore year and a faculty recommendation, gaining conditional employment offers from Spirit Airlines, mentorship, and essential resources.
The program enhances the academic experience at Liberty University and aligns with Spirit Airlines' commitment to developing a proficient and motivated pilot workforce.
The company emphasizes its growth, new aircraft acquisitions, and improved pilot benefits, offering a promising future for Liberty Aeronautics graduates.
On September 14, 2023, Spirit Airlines, a leading customizable travel options provider, has announced a collaboration with Liberty University to cultivate the next generation of pilots. Spirit Airlines has unveiled the Spirit Wings Pilot Pathway program, a strategic initiative to expand its pool of skilled aviators. This innovative program, hosted at Liberty University's School of Aeronautics in Lynchburg, Virginia, marks a significant milestone in the airline's mission to bolster its ranks of professional pilots.
Liberty University students pursuing aviation degrees benefit from this partnership. Students may apply to the Spirit Wings Pilot Pathway program after completing their sophomore year and obtaining a faculty recommendation. Successful candidates will receive conditional employment offers from Spirit Airlines, essential resources like a Spirit Electronic Flight Bag (EFB) and invaluable mentorship opportunities. As they progress through their academic journey and accumulate flight hours, program participants will ultimately step into the role of a Spirit First Officer, contributing to the airline's commitment to excellence in aviation. This initiative enhances the educational experience at Liberty University and reinforces Spirit Airlines' dedication to cultivating a highly skilled and motivated pilot workforce.
Ryan Rodosta, Senior Director of Flight Operations and System Chief Pilot at Spirit Airlines, shared,
We put a lot of hard work into developing the Spirit Wings Pilot Pathway program and assembling a great group of partners making it incredibly rewarding to reach this key milestone. Liberty University offers a premier pilot training program designed to provide graduates with the skills to lead in the aviation field, and Spirit's growth creates opportunities for those graduates to achieve their dreams with us."
[Source – Cision PR Newswire]
Spirit's Pilots fly some of the industry's newest, most fuel-efficient aircraft to 90+ destinations across the United States, Latin America and the Caribbean. Eight brand-new Airbus A321neo aircraft are expected to be delivered in 2023, creating opportunities for First Officers to get promoted to Captain quickly. Recently, Spirit's pilots ratified a contract that includes a substantial pay raise and improved benefits. In addition to industry-leading training, Spirit provides its pilots with an exceptional quality of life.
The partnership would open exceptional prospects for their graduates, offering Liberty-trained aviation professionals a distinctive pathway to Spirit Airlines upon meeting the requisite training and experience standards. Rick Roof, Dean of the School of Aeronautics, emphasized that Spirit Airlines would gain access to pilots distinguished by their outstanding technical competencies and character, making them valuable contributors to the aerospace sector. He further noted that Liberty Aeronautics graduates could envision themselves as integral members of the Spirit team, enjoying the advantages of being associated with a renowned industry leader and operating some of the most advanced aircraft worldwide.
Travel Technology, Hospitality Management
Virgin Voyages | September 08, 2023
Virgin Voyages announced a $550 million funding round led by Ares Management for global expansion.
Founder Tom McAlpin transitions to Chairman of the Board, while Nirmal Saverimuttu takes over as CEO, bringing extensive experience from Virgin Voyages' early days.
Virgin Voyages looks forward to continued success and collaboration with investors, including Ares Management, to drive future growth and innovation.
Virgin Voyages, the award-winning cruise brand backed by Richard Branson's Virgin Group, has announced the completion of a $550 million fundraise led by Ares Management's Private Equity Group. This funding, including contributions from existing investors such as Virgin Group and Bain Capital, is poised to propel Virgin Voyages into international markets while enhancing the overall customer experience.
Partner and Co-Portfolio Manager of Special Opportunities in the Ares Private Equity Group, Aaron Rosen, remarked,
With this new investment alongside our partners at Virgin Group and Bain Capital, we believe the company is on strong footing to capitalize on its differentiated product and value proposition in the growing cruise industry.
[Source - Cision PR Newswire]
Established as a leading player in the industry, Virgin Voyages has swiftly gained recognition and accolades with a fleet serving various destinations and recent wins like topping the mega-ship category in Travel + Leisure's 2023 World's Best Awards and sweeping all five cruise categories in the 2023 Cruise Critic Cruisers' Choice Awards.
Alongside this development, Tom McAlpin, the founding CEO, is transitioning to the role of Chairman of the Board. Nirmal Saverimuttu is taking the reins as the new Chief Executive Officer, having formerly served as President and Chief Experience Officer. In addition, Nirmal Saverimuttu has been a foundational figure at Virgin Voyages since 2014, when he joined as Chief Commercial Officer after securing initial investments from the Virgin Group. His role expanded in 2021 to President and Chief Experience Officer, making him well-prepared to guide the brand into its next phase of growth and innovation.
Nirmal Saverimuttu, CEO of Virgin Voyages, said,
I want to send our deepest thanks, on behalf of all our Crew and the Board, to Tom for his leadership and passion for the business. We are so grateful for all he has done and are thrilled to continue to partner with him as our Chairman.
[Source – Cision PR Newswire]
Virgin Voyages is a trusted brand due to its crew's dedication and passion for offering remarkable experiences for its guests. Nirmal also expressed his anticipation of collaborating with the Ares team and Virgin Voyages' current investors to execute growth and expansion plans as the company contemplates its promising future.