LivePerson partners with Delta Vacations to launch web messaging service that connects with travelers on their own time

PRNewswire | October 23, 2019

Delta Vacations, the official vacation provider of Delta Air Lines, announced the debut of its web messaging travel service through LivePerson, a global leader in conversational commerce solutions. Delta Vacations customers can now take advantage of this new, flexible line of communication with Delta Vacations travel experts to research vacation packages, receive customer support, and more. Unlike traditional live chat, messaging allows customers to connect how and when they want, as well as drop and return to existing conversations as they wish. Operating through LivePerson's industry-leading messaging platform LiveEngage®, Delta Vacations web messaging travel service lets customers take the following actions:

Spotlight

To gain greater insight into changes and innovations that could usher in this new era for travellers, The EIU conducted parallel surveys of 100 airline executives and 810 air travel customers in August and September of 2013. Half of the executives hold C-level positions, with the rest being SVPs, VPs or directors. The regions of North America, Asia-Pacific and Europe are equally represented with 30% each, while Latin America, the Middle East and Africa make up the remaining 10% of responses.

Spotlight

To gain greater insight into changes and innovations that could usher in this new era for travellers, The EIU conducted parallel surveys of 100 airline executives and 810 air travel customers in August and September of 2013. Half of the executives hold C-level positions, with the rest being SVPs, VPs or directors. The regions of North America, Asia-Pacific and Europe are equally represented with 30% each, while Latin America, the Middle East and Africa make up the remaining 10% of responses.

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