Maryland announces $5 million grant in heritage tourism

Travel And Tour World | July 12, 2019

Maryland government Larry Hogans administration has announced a total of $5 million in grants to support tourism projects in the state. The governor announced the 109 matching grants on Thursday.This new tourism funds support tourism projects and activities that draw visitors to the states 13 certified heritage areas and expand economic development.The heritage tourism organizations receiving the grants include museums, parks and educational organizations. All of Marylands counties and the city of Baltimore have at least part of a state-certified heritage area within their boundaries. It will give them an opportunity to make better infrastructure for tourism.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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