Travel Technology
Spirit Airlines | September 13, 2023
Cover Genius announced entering into a partnership with Spirit Airlines.
By integrating the company's XCover, Cover Genius empowers its partners to provide personalized protection options during the checkout process.
Through this partnership, Spirit Airlines' passengers enjoy a top-tier experience, featuring straightforward protection options during booking and seamless digital claims processing.
On September 12, 2023, Cover Genius, a leading insurtech for embedded protection, providing a global distribution platform for any insurance or other type of protection, announced a partnership with Spirit Airlines, a market leader in offering customizable travel options starting with an unbundled fare.
This integration with Cover Genius' award-winning global distribution platform, XCover, will offer Spirit Airlines' non-US and non-Canadian citizen passengers the opportunity to purchase personalized embedded protection. This coverage comes with the added benefit of a swift claims process, marking the first time such an option is available to them.
Cover Genius, selected as the insurtech partner for some of the world's largest airlines, empowers its partners to provide customized protection options during the checkout process. These options can be flexibly bundled or unbundled to cater to each customer's specific requirements. With licenses or authorizations spanning over 60 countries and encompassing all 50 US states, Cover Genius enables partners to effortlessly extend protection to customers from any location, facilitating international expansion.
Rana Ghosh, Vice President of Omnichannel Sales at Spirit Airlines, said,
We are committed to providing our Guests with the best value in the sky, unbundled fares and customizable travel options.
[Source – Globe Newswire]
Partnering with Cover Genius enables them to augment the Guest experience. It allows them to provide customized travel protection for various regions and destinations, added Ghosh.
Through the partnership, Spirit Airlines' passengers enjoy a best-in-class experience with straightforward protection options while booking and seamless digital claims processing. The management of Guests' requirements, starting from the initial sale to administration and claims, is efficiently handled by Cover Genius' consumer brand, XCover.com. This exceptional service has led to an industry-leading post-claims Net Promoter Score (NPS) of +65. Furthermore, the award-winning service design has demonstrated a remarkable 7x reduction in support tickets.
Angus McDonald, CEO and Co-Founder of Cover Genius, stated,
We are thrilled to partner with Spirit Airlines to help international travelers feel more confident in their booking.
[Source – Globe Newswire]
While embedded protection in travel is a common practice, many airlines provide customers with a standard one-size-fits-all policy that fails to address the varying needs of different travelers. The approach has been changed to offer customers flexible protection, customized according to their itinerary or destination, and supported by real-time data. Additionally, customers benefit from a hassle-free claims process that includes instant payments in more than 90 currencies, said McDonald.
International Guests with Spirit Airlines now have the choice to acquire embedded protection supported by XCover. Notably, Spirit Airlines presently serves 27 destinations spanning 14 countries outside of the United States.
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Destination and Tourism
businesswire | July 07, 2023
Life House, an innovative management company for independent hotels, is proud to announce the launch of its Referral Program. The hotel industry is in a period of low transaction and development activity and the program is designed to support those folks who are particularly impacted, including brokers, developers, architects, designers, and hotel owners. Life House’s management services and revenue management solutions are designed to help owners yearning for better results with less effort, especially in the current economic environment - and Life House is committed to supporting the hotel community that fuses the industry together.
With its tech-driven management approach, Life House makes hotels more profitable and makes owning a hotel hassle-free, with case studies showing NOI increases of 250% and improved guest experiences. The model leverages proprietary tech and complex operating systems and processes to deliver consistent success across its diverse portfolio of 100+ properties, ranging from select service hotels, to lifestyle motels, to luxury Forbes Five Star hotels and those affiliated with Leading Hotels of the World.
While the Company has been receiving referrals for years, Life House is now launching a formal referral program given the economic climate to support both the hotel owners it serves as well as those who make referrals. The referral fees may not be as lucrative as a broker transaction fee, but could be up to $50,000, depending on the size of the hotel referred. If an introduction results in Life House signing a Hotel Management Agreement, Life House will provide a one-time reward in the amount of 0.5% of LTM Revenue for existing operating hotels OR 0.5% of Projected Year 1 Revenue for new builds or hotels that will undergo renovation.
"We’re deeply committed to our mission of helping not only independent hotel owners, but the industry as a whole. We understand that the hotel industry is small and while most of our friends, broker partners, etc. make referrals out of the goodness of their hospitality spirit, we wanted to be proactive to reward those who may be going through a dry patch in this economic environment," said Rami Zeidan, Founder & CEO of Life House.
About Life House
Life House is a vertically integrated hotel management & technology company focused on serving small and medium independent hotels with institutional quality service. Life House uses advanced software & operating systems to increase profitability and reliability for independent hotels throughout North America. Life House was founded in 2017 by real estate, hospitality, and technology veterans and is backed by world renowned private equity and venture investors. The company is ambitiously investing in its operational systems to make hotels far more profitable, predictable, and seamless for owners.
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Business Travel
businesswire | August 10, 2023
Jurny, the world’s leading vertically integrated, AI-powered property management solution, and Turno, the global leader in vacation rental cleaning management, announced a partnership positioned to advance hospitality today. Together, the companies offer everyone from single property hosts to management companies with geographically dispersed portfolios the ability to easily control the most crucial components for efficient vacation rental management seamlessly from one dashboard.
“It’s exciting to partner with another company that shares the same dedication to empowering hosts with automation tools to optimize their vacation rental businesses," said Luca Zambello, CEO and co-founder of Jurny. "This collaboration reinforces our shared commitment to delivering the most robust technology on the market for eliminating the billions of dollars wasted each year in operational inefficiencies."
Through this partnership, hosts and property managers get a holistic and seamless platform to automate and streamline their entire operations, from guest acquisition to check-out and cleaning management. Now, anyone can sign up for Jurny’s free single-click Airbnb connection, GPT-4 powered property management system (PMS) and gain instant access to Turno's best-in-class cleaning management software to effortlessly source cleaning professionals, schedule cleanings, track inventory, and manage cleaner communications. The powerful integration delivers lightning-fast booking updates, reliable connection stability and up-time, and significant guest and reservation data; all managed from Jurny’s easy-to-use dashboard.
"This collaboration unlocks exciting access and benefits for short-term and vacation rental hosts across the globe," said Assaf Karmon, CEO and co-founder of Turno. “Jurny and Turno users will enjoy a single access point to simplify, automate, manage, and grow their short-term rental businesses.”
To discover more about Jurny, experience the power of its new AI tools, and explore the integrated benefits of Turno’s automated cleaning management solution, visit Jurny.com. For more information on Turno and its mission to solve cleaning for the vacation rental industry, visit Turno.com
About Jurny, Inc
Jurny is the world’s leading vertically integrated, AI-powered property management solution transforming hotels and short-term rental hosts' operations. Founded in 2019 and backed by renowned VC firms Mucker Capital, Okapi Venture Capital, VITALIZE Venture Capital, Singularity Capital and SaaS Venture Capital, Jurny is streamlining processes, reducing operational costs, and delivering unparalleled customer satisfaction for the $4.7 trillion global hospitality industry.
About Turno
Turno's SaaS platform and Cleaner Marketplaces help vacation rental operators schedule, pay, and find cleaners. Features include auto-scheduling, auto payment, in-app chat, photo checklists, reporting tools, and other easy-to-use quality assurance solutions to simplify and automate recurring property services. Offering 24/7 live customer support and available in six languages, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Turno's localized Cleaner Marketplaces include vetted STR service providers across the United States, Canada, the United Kingdom, Europe, and beyond.
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