Mega port project Galataport expects to welcome over 2 million cruise tourists to Istanbul

Travel and Tour World | May 14, 2019

Istanbul’s mega port project Galataport, which is now under construction, is expected to revive the cruise tourism of Turkey. The Culture and Tourism Ministry of Turkey forecast that Galataport will host around 500 cruise ships with an average of 4,000 passengers each, likely reaching 2 million people, but with staff and crew of the ships, it is expected to be even higher.In a statement to the press following his on-site examination of the Galataport Project, Culture and Tourism Minister Mehmet Ersoy stressed that Galataport, scheduled to open in March 2020, will be one of the largest cruise port of Istanbul and whole Turkey. Mehmet Ersoy said that the whole project would be inaugurated at the end of 2020, that three large ships could dock at the Karaköy port at the same time and that an increase in future cruise bookings was already evident.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Related News

DESTINATION AND TOURISM,AIRLINES AND AIRPORTS

Cirium Reveals the Most Punctual Airlines and Airports of 2022

Cirium | January 05, 2023

Cirium's 2022 On-Time Performance rankings examine the world's top airports and airlines. This study honors the aviation industry's on-time performance. Cirium, a global aviation analytics leader, named Azul Airlines the best on-time airline for 2022. This week, the Cirium 2022 On-Time Performance Review came out. It is the world's standard for how well airlines and airports do. Last year, many airports and airlines had trouble with delays, disruptions, and insufficient resources. North America and Europe were significantly affected. However, Asia-Pacific is trying to break free from COVID's grip. As a result, many airports and airlines performed well despite the weather. Delta Air Lines won the Cirium Platinum Award for operational excellence for the second consecutive year. This award considers an airline's on-time record, operational complexity, and passenger flight disruption handling. Regional champions were Delta in North America, Thai AirAsia in Asia Pacific, Oman Air in the Middle East and Africa, Azul in Latin America, and Iberia in Europe. Haneda Airport turned out to be the world's best airport. An airport's departure time is considered on time if it's within 15 minutes. Cirium's 2022 On-Time Performance Review's top airlines and airports deserve praise for ramping up operations quickly after a pause. Delta Air Lines performed well in Cirium's 2022 On-Time Performance Review, bringing passengers to their destinations on time, while the sector improved in 2022. In 2022, airlines struggled to predict demand. Throughout the pandemic, they were discontented. Once the demand picked up, it reversed course in the face of new COVID variants. Last year, when the recovery started, airlines, airports, air navigation providers, and other parties were short on staff and resources. Delayed flights also caused problems. As the industry added staff, operations improved, and 2023 looks promising for the aviation industry. About Circum Cirium's analytics and data keep everything moving. It aids in the logical decision-making of travel agencies, aircraft producers, airports, airlines, and financial institutions, influencing the future of the travel industry while boosting revenues and enhancing client experiences. One of the tools RELX provides is Cirium. RELX is a leading global supplier of analytics and decision-making solutions based on information. REL, REN, and RELX are symbols for shares of RELX PLC on the London, Amsterdam, and New York stock markets, respectively.

Read More

HOSPITALITY TRENDS

Retro Hospitality Selects Tambourine to Enhance Quirk Hotels Digital Experience

Hospitality Solutions News | February 02, 2023

Retro Hospitality, a Virginia-based hospitality firm, has chosen Tambourine, a digital marketing company working with resorts, hotels, and tourism destinations, to reinvent the digital experience for Quirk Hotels. Retro Hospitality aimed to bring art and design-focused boutiques to the limelight of its digital story following the addition of a second location in Charlottesville, Virginia, in March of 2020. To introduce potential guests to both properties, Tambourine designers created a dual splash page experience for Quirk Hotels. The user can then switch between the Charlottesville and Richmond locations on the website. Tambourine is a digital marketing firm reshaping the hospitality industry with custom-integrated marketing solutions for resorts, hotels, and destinations worldwide. The firm’s prominence in the market for independent and branded hotels is a testament to its core values, which include raising standards for hotel website design, a customer-first approach, and making performance digital marketing simpler and more lucrative for its valued partners. Diego Rodriguez, Design Lead at Tambourine, shared, "We wanted to enrich the brand narrative by linking both properties, but we also wanted to give each property an individual user experience." He added, "We strived to design a website that embodies the beautiful in-person experience. Tambourine was part of the original Quirk Hotels launch in Richmond, so we are excited to see the original vision expanded upon." (Source – PR Newswire) About Tambourine Tambourine was founded in 1984 and is headquartered in Fort Lauderdale, Florida. It is an award-winning digital marketing agency that drives demand, revenue, and brand awareness in the hospitality industry. The firm is a valuable partner for elite hoteliers, hotel management, and asset management firms looking to outperform their competitors, increase bottom-line profitability, and reduce OTA reliance. Using the best-in-class technology, the company's comprehensive managed service program maximizes traffic and conversions across all digital channels to empower properties.

Read More

TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Fareportal's OTAs Become the First in the United States to Offer Arajet Flights

Fareportal | December 30, 2022

The Dominican Republic's newest national carrier, Arajet, is now being offered for flights by CheapOair and OneTravel, the first online travel agencies in the US to do so. Arajet is the newest low-cost carrier in the Dominican Republic. It began operations on September 15 and has already launched a route network that spans a wide range, with 18 destinations in 11 different countries. With plans to transport more than 7 million passengers over the next five years, the airline will contribute to an increase in tourism throughout the region, which will result in the creation of thousands of jobs in the area. There are currently flights departing from Mexico, Colombia, Guatemala, El Salvador, Ecuador, Costa Rica, Peru, Jamaica, Aruba, St. Maarten, and Curacao that arrive in Santo Domingo, Dominican Republic. More flights are scheduled to depart from other countries in the near future. Fareportal is of the view that Arajet selected these brands as the OTA platforms to introduce their expanding route network to U.S. travelers, knowing that Fareportal will support them with industry-leading technology and an unwavering dedication to exceptional customer service. Arajet stated that it is pleased to collaborate with Fareportal as well as its online travel agencies, CheapOair and OneTravel. In order to provide the Dominican diaspora with the most affordable travel options to see friends and family, the company plans to open 17 new destinations in the United States in the upcoming months. Additionally, the company thinks this alliance will propel its vision. Experts in the aviation sector believe that low-cost carriers (LCCs) are ideally placed for growth. In 2021, three new carriers debuted in the United States, and more than 20 are anticipated to do so globally in 2022. AboutFareportal Fareportal, developing industry-defining technology since 2002, has emerged as a travel technology leader. With offices in New York, Canada, India, Las Vegas, Mexico, Ukraine, and the United Kingdom, the company caters to over 2,500 people across nearly five time zones.

Read More