Melbourne becomes the home of luxury travel network with Virtuoso’s Symposium

Travel and Tour World | May 08, 2019

Melbourne has taken centre stage today as more than 500 of the world’s most influential decision-makers in luxury travel arrived for a week-long conference of networking events and experiences.Minister for Tourism, Sport and Major Events Martin Pakula welcomed Virtuoso at its Symposium to an audience of interstate and international media, strengthening our relationship with the tourism economy.Virtuoso’s Symposium was last held in Sydney in 2009 and now through Visit Victoria, in partnership with Tourism Australia, the Andrews Labor Government is bringing it to Melbourne, supporting this unique and prestigious event as a perfect opportunity to engage with the rapidly growing high-value traveller market.Victoria has experienced its biggest year on record for international visitors with an unprecedented $8.5 billion expenditure in 2018, up 12.9 per cent on the previous year.

Spotlight

There’s plenty of amazing places and attractions to visit this summer, however most will be easier to get to by car or van rather than using other methods of transport. But are you prepared for summer driving?Of course, when going on road trips one of your main priorities is to get there safe. Journeys can often be long and boring enough without experiencing motoring issues such as breaking down. Therefore, it is important to ensure your vehicle is well maintained before starting the journey. This infographic also contains some top tips to ensure you have a safe journey whilst you’re actually driving. We hope you find these tips useful.

Spotlight

There’s plenty of amazing places and attractions to visit this summer, however most will be easier to get to by car or van rather than using other methods of transport. But are you prepared for summer driving?Of course, when going on road trips one of your main priorities is to get there safe. Journeys can often be long and boring enough without experiencing motoring issues such as breaking down. Therefore, it is important to ensure your vehicle is well maintained before starting the journey. This infographic also contains some top tips to ensure you have a safe journey whilst you’re actually driving. We hope you find these tips useful.

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BUSINESS TRAVEL

Cain Travel agency signs GDS agreement with Sabre to drive agency sales and revenue growth

Cain Travel and Sabre | August 05, 2022

Sabre Corporation (NASDAQ: SABR) a leading software and technology provider that powers the global travel industry, announced a new distribution agreement with Cain Travel, a US-based travel agency. This new agreement will enable Cain Travel to complement services to their customers worldwide, drive efficiencies and support their economic growth by leveraging their proprietary technologies along with Sabre's travel marketplace (GDS). Cain Travel will have access to Sabre's marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car rental and cruise providers, to sell customized travel packages from suppliers around the world. Additionally, the travel agency will use their proprietary technologies – powered by Sabre API's – along with the reach represented by the Sabre GDS to differentiate its services among their competitors. "The key reasons Cain Travel chose Sabre were its technology and strategic vision on NDC. We were looking for a travel technology partner that could help us address many aspects of our business – driving revenue, reducing costs, and improving our efficiency, Sabre's technology strategy including its approach to NDC will make it easier for our staff to find the content and personalized offers that our customers expect. We look forward to a successful and bright future with our new partner." -Michael Cain, President of Cain Travel Group of Boulder Founded in 1985, Cain Travel is one of the nation's largest independent travel management companies, providing a unique set of travel solutions. "As the industry continues to recover, travel companies face the challenge of quickly adapting their business to this dynamic market's changing needs and requirements, We are excited to serve as the strategic technology partner for Cain Travel and to bring them onto the Sabre GDS where they will have full access to Sabre's leading technology and broad travel content." -Andy Finkelstein, senior vice president, Global Agency Sales and Corporate Solutions for Sabre Today, thousands of agency points of sale are shopping, booking and servicing NDC offers through the Sabre marketplace. Sabre continues to broaden its NDC capabilities, coverage and content from multiple airlines. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com. About Cain Travel The Cain Travel Group of Boulder, Inc. (Cain) is a certified Woman Owned Small Business founded in 1985. Since our inception, Cain has grown to become among the largest privately held TMCs in the country. Cain has achieved this success through a combination of employing extremely experienced and dedicated staff, enjoying unparalleled employee and customer retention rates and conceptualizing, developing and deploying new technologies designed to enhance traveler experience and facilitate the success of travel programs. The Company is based in Boulder, Colorado.

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TRAVEL TECHNOLOGY

Agilysys Introduces 13 Hospitality Solution Studios

Agilysys | June 29, 2022

At the HITECH Orlando 2022, Agilysys, Inc. introduced 13 Hospitality Solution Studios. Each of these studios is tailored to improve Return on Experience (ROE) in a defined type of venue. ROE is a metric to measure how technology creates more engaged and empowered staff members and returning guests that spend more, and leave detailed reviews. “Businesses are disappointed when they force-fit generically designed technology into their unique operations. On the other hand, if they build proprietary solutions they sacrifice scale, evolutionary pace and interoperability as surrounding systems advance. Our Hospitality Solution Studios circumvent this challenge by combining our core solutions with the right Experience Enhancers – which address specific and finite tasks such as guest-controlled mobile ordering – for each type of venue. The technology is modular and integrated, so it is much easier to manage and evolve than tailored solutions cobbled together from different vendors.” -Don DeMarinis, senior vice president of Agilysys, Agilysys now offers these 13 Hospitality Solution Studios to maximize ROE: Hotel Studio for the priorities of owners, managers, and property management companies operating portfolios of branded properties across multiple locations. Resort Solution Studio for understanding and optimizing experiences for guests and staff across all property venues and amenity touchpoints and across the complete time horizon of each guest relationship and staff member relationship. Casino Solution Studio to accommodate complexities at properties that host both casino guests and non-casino guests, as well as heightened cybersecurity stringency and multi-layered approaches to earning and redeeming loyalty points and rewards. Cruise Solution Studio to accommodate the unique timeframe, capacity, and international monetary requirements of optimizing experiences on cruise ships. Independent Property Solution Studio for the priorities of non-branded property owners and managers. Management Company Solution Studio to deliver the data-driven insights and operational efficiencies required to optimize property performance and accommodates the unique requirements of combining condominium ownership, rental and management workflows and reports with non-owned unit rentals and management. Campus Solution Studio to cater to the food and beverage ordering process, payment and delivery management requirements across students, guests, and staff. Hospital Solution Studio to address the food and beverage operations and nutrition management in hospitals and across care networks. Lifestyle Community Solution Studio to address unit ownership and management needs, food and beverage operations and resort-like amenity management. Senior Living Solution Studio for providing hospitality experiences to an aging population of guests and skill-credentialed staff. Theme Park Solution Studio for managing dispersed hospitality touchpoints, delivering ubiquitous mobility, and optimizing highly varied food and beverage operations. Stadium Solution Studio to handle periods of intense demand and high transaction volume, mobile food and beverage ordering and delivery, and secure contactless payments. Corporate Dining Solution Studio to offer food and beverage ordering and delivery options across corporate campus venues with varying operating hours, item selections and direct-to-office delivery options, as well as to accommodate company-specific payment plans and methods. “Delivering hospitality experiences exceptionally well can be a game-changer for businesses outside the realm of traditional hospitality, Meeting demand smoothly and flawlessly can create a strong bond between guests and venues, and between employees and employers. Conversely, hospitality disappointments can strain loyalty and break bonds. We enjoy helping a wide variety of businesses and operations get hospitality right so that it serves as an important business lever,” -Don DeMarinis, senior vice president of Agilysys

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INDUSTRY OUTLOOK

Habitas Redefining Sustainable Travel, Continues its Award-wining Streak with New Accolades

Habitas | June 10, 2022

Habitas adds to its extensive accolades by being announced the winner of the prestigious Hospitality Design Awards 2022. Habitas is a sustainable, experience-led hospitality brand with properties on three continents. Habitas AlUla, the brand's most recent endeavor, won the Lifestyle Hotel category of the Awards and was commended for its beautiful, eco-friendly design in the middle of AlUla's desert valley. This honor adds to Habitas' current success, which most recently saw its newest Mexico hotel, Habitas Bacalar, earn many Best New Hotel-led awards, including inclusion in Travel + Leisure's It List and Condé Nast Traveler's Hot List 2022. In addition, Habitas AlUla, the brand's first Middle Eastern hotel, was awarded the Middle East Design Award for Best Hospitality Project by Architectural Digest in 2021. Habitas is a worldwide hospitality organization that Oliver Ripley, Kfir Levy, and Eduardo Castillo co-founded in 2016. It attracts conscientious travelers seeking fresh experiences centered on human connection, sustainability, and local community empowerment. The brand was recognized as a winner of Travel & Leisure's Global Vision Awards in 2021. The brand's tremendous expansion involves opening five new locations in 2022 and the development of an additional 25 projects. Habitas unveiled its flagship residence in Tulum in 2017 and is expanding worldwide with Habitas Bacalar, Habitas AlUla, and Caravan by Habitas, as well as plans for locations in Morocco, Mexico, Costa Rica, and Bhutan.

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