MMGY Global Unveils Safety Barometer Survey Showing Steady Americans’ Travel Perception

MMGY Global | July 20, 2020

MMGY Global has released the sixth wave of its ongoing Travel Safety Barometer survey. The most recent research shows that Americans’ perception of travel is holding steady despite a rise in COVID-19 cases. Out of a scale from 1-100, domestic travel scores a 46, up two points from 44 in the fifth wave of the survey. International travel remains in the low 30s, dropping a point from the June survey to 31.

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OUR SUSTAINABLE BUSINESS TRAVEL FRAMEWORK ENCOURAGES STAFF TO CONSIDER THE NEED TO TRAVEL AND LOW CARBON TRAVEL OPTIONS, WE HAVE A RANGE OF TECHNOLOGIES ALLOWING REMOTE WORKING AND VIRTUAL MEETINGS TO RUN EFFICIENTLY, REMOVING THE NEED FOR TRAVEL.

Spotlight

OUR SUSTAINABLE BUSINESS TRAVEL FRAMEWORK ENCOURAGES STAFF TO CONSIDER THE NEED TO TRAVEL AND LOW CARBON TRAVEL OPTIONS, WE HAVE A RANGE OF TECHNOLOGIES ALLOWING REMOTE WORKING AND VIRTUAL MEETINGS TO RUN EFFICIENTLY, REMOVING THE NEED FOR TRAVEL.

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HOSPITALITY TRENDS

Brittain Resorts and Hotels Selects Agilysys Cloud-Native SaaS Property Management Solutions

Brittain Resorts and Hotels & Agilysys | November 20, 2021

-Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, announced that Brittain Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’ cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys rGuest Service and Owners Accounting for 10 of their properties representing over 3,400 roomsFrom award-winning, full-service oceanfront resorts to affordable and family-friendly hotels, Brittain Resorts & Hotels has the perfect selection of accommodations and amenities to satisfy every taste and budget. The roots of the brand go back 80 years and three generations in Myrtle Beach, where guests are invited to “take a vacation from ordinary” as they explore the reputation of integrity, exceptional dependability, and ultimate service provided by the Brittain Resorts & Hotels team of professionals. With Agilysys Stay PMS, the Brittain staff will be able to welcome guests at check-in with ready access to guest preferences allowing them to connect on a more personal level. Sporting an easy-to-use browser-based UI, Agilysys Stay offers fast time-to-value, through improved operational efficiency and elevated guest service. Due to its breadth of features and ease-of use, Agilysys Stay is being implemented broadly across hotels of all sizes, scaling from the largest resort hotels and multi-site chains through mid-size properties of any type to limited-service hotels and small boutique establishments. Owners Accounting will help Brittain simplify homeowners revenue and expense tracking while ensuring that homeowners have timely, accurate information about their property’s usage and condition. And Agilysys rGuest Service will enable Brittain to communicate quickly and seamlessly with guests and staff alike using SMS to streamline guest requests and maintenance workflows across their properties. “We are excited to be partnering with an established, forward looking software company that has developed and delivered a PMS with a modern, friendly user interface. The opportunity to switch to a stable SaaS solution with integrated service optimization and homeowners accounting modules, that takes us out of the infrastructure and interface business, delivers a one-stop shop and allows us to focus on our sales, growth and operations initiatives, With one of the largest development staffs in the hospitality industry, Agilysys delivers a comprehensive catalog of existing integrations along with a willingness to develop even more. This positions us to be nimble enough to react to the ever-changing demands and preferences of our guests.” -Patrick Norton, Vice President of Sales & Marketing, at Brittain Resorts and Hotels We are thrilled to welcome the Brittain Resorts and Hotels to our family of Agilysys Stay PMS properties, said Don DeMarinis, SVP Sales & Marketing Americas/EMEA at Agilysys. We are seeing a rapid increase in adoption of Agilysys Stay at properties of all sizes. I am confident that Brittain will find that our modern cloud-native PMS solution, combined with rGuest Service and Owners Accounting, will help them drive improved guest loyalty and revenue while optimizing operational efficiencies. Agilysys Stay is a full-featured cloud-native enterprise-grade SaaS PMS that delivers personalized guest experiences with powerful operational efficiencies allowing users to focus on connecting with guests on a personal level. As a one-stop solution, Stay provides the capability to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction for properties from small destination resorts to large national chains. Agilysys Stay delivers intuitive PMS functionality across operations that empowers users to deliver more meaningful guest experiences. rGuest Service is an easy-to-use, cloud-native SaaS-based and on-premise capable service optimization solution. With a powerful and highly flexible platform, it monitors events across various staff and guest touchpoints, and provides services assignment with context-based guest, location and task details, and optimized routing of tasks and approvals with support for smartphones, tablets, laptops and wearables. Its support for 2-way Guest Communication uses SMS to enable personalized communication between guests and staff members for property inquiries, special housekeeping requests, room-ready notifications, and other staff/guest interactions. About Agilysys Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. During recent years, Agilysys has made major investments in R&D and has successfully modernized virtually all their longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

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TRAVEL TECHNOLOGY

Expedia Group and Qtech Software Strengthen Collaboration to Supply Travel Firms with High-Quality Hotel Information and Current Technologies

Expedia Group & Qtech Software | April 28, 2022

Expedia Group and Qtech Software announced an expanded collaboration to deliver access to Expedia Group's travel supply to travel businesses globally through Qtech's flagship technology platform, OTRAMS GO. Owing to this collaboration, travel firms of all sizes now have more access to premium hotel content and technology via the OTRAMS GO platform, enabling them to increase revenue, expand their businesses, and improve the travel ecosystem's efficiency. For many travel firms, investing in technology that supports online booking experiences is also a problem. Qtech's OTRAMS GO addresses this issue by charging no upfront fees and a minimal per-transaction fee. With the addition of Expedia Group's enormous hotel inventory, Qtech's clients will be able to provide travelers with high-quality hotel materials at a fair price. "OTRAMS GO revolutionized technology adoption for travel businesses by making it more affordable and accessible. Access to Expedia Group's hotel supply will help further improve the profitability and scalability of our customers. We are working towards helping the travel industry bounce back stronger. This is a major step towards the realization of that vision." -Paresh Parihar, the CEO and managing director of Qtech Software OTRAMS GO is a comprehensive travel Enterprise Resource Planning (ERP) platform that integrates trip booking systems, supplier interfaces, agent management, API redistribution, and dynamic packaging into a single, easy interface. Head of Product Development for OTRAMS GO Jignesh Modi said, We are already operating with Expedia Group's Rapid 3 API, gaining access to the company's competitive accommodation rates and availability from a portfolio of more than 700,000 properties with 35 different property types in more than 25,000 destinations worldwide. This integration enables superfast search results and rich content that will enhance the overall booking experience as well.

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INDUSTRY OUTLOOK

Vacasa Breaks Down Spring’s Top Travel Trends & Destinations

Vacasa | February 14, 2022

As the season for Spring Break approaches, Vacasa (NASDAQ: VCSA) teamed up with Allison + Partners to see how many Americans are packing their bags, where they are heading, and what’s motivating their vacation plans. The survey* findings, released today in Vacasa’s 2022 Spring Travel Trends report, unearthed that travel is abloom this season—particularly for remote workers, millennials and parents—and that more people are planning to travel specifically for Spring Break 2022 compared to last year. In the spirit of spring cleaning, Vacasa also scrubbed its search data to reveal the most popular destinations for vacation rentals this March, including Destin, Florida, and Gulf Shores, Alabama, among other sandy locales. Nearly one-third of travelers are booking vacation rentals for their spring getaways, because of value for money (65%) and/or access to a full kitchen (56%), according to the survey results. Those perks come in handy for the parents of young children, nearly half (49%) of whom say they’re opting for a vacation home as their lodging of choice. Here’s a first look at a few of the travel trends expected to crop up and take root this season, with the full trend report available on Vacasa.com: More than half (56%) of Americans are planning a trip this spring and 37% are planning to travel during Spring Break, specifically—an increase from the 29% who were traveling for Spring Break 2021. The likelihood of travel is even higher for hybrid workers (86%), millennials (75%) and parents (63%), who are most likely to be packing their bags in the months to come. Welcome back, friend. While one’s partner and/or kid(s) are still the go-to spring travel companions, the number of people planning to vacation with friends jumped from 16% in 2021 to 23% this year. It’s near-even though on what motivates people most when it comes to travel: 32% of respondents said where they're going, while 28% said who they’re going with. But, even so, family and friend events like reunions and birthdays were the activities most likely to encourage a trip in 2022 (45% and 32%, respectively). American travelers are mostly staying planted on U.S. soil, with 75% planning a domestic trip, 23% springing for a staycation, and 18% heading international—which is near-even with how many people planned to travel abroad in Summer 2019. Of those planning to travel this spring, 75% say they plan to travel more frequently in 2022 than they did in 2021. *Allison+Partners Research + Insights surveyed 1,000 individuals over the age of 18 in the United States. The survey was fielded using the Qualtrics Insight Platform, and the panel was sourced from Lucid. Fielding was executed in January 2022. About Vacasa Vacasa is the leading vacation rental management platform in North America, transforming the vacation rental experience by integrating purpose-built technology with expert local and national teams. Homeowners enjoy earning significant incremental income on one of their most valuable assets, delivered by the company’s unmatched technology that adjusts rates in real time to maximize revenue. Guests can relax comfortably in Vacasa’s 35,000+ homes across more than 400 destinations in North America, Belize and Costa Rica, knowing that 24/7 support is just a phone call away. In addition to enabling guests to search, discover and book its properties on Vacasa.com and the Vacasa Guest App, Vacasa provides valuable, professionally managed inventory to top channel partners, including Airbnb, Booking.com and Vrbo.

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