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New Travel Startup Upaway Launches First On-Demand Travel Support Concierge to Tackle Trip Chaos for Holiday Travelers

New travel company Upaway is setting out to tackle Trip Chaos with the official launch of its on-demand support in time to service holiday travelers. Founded by Twitter alumna and DE&I thought leader Kayla Glanville, Upaway aims to disrupt the outdated consumer travel industry and make typically out-of-reach, premium travel support accessible and affordable to tackle travel stress.

To help people navigate today's uncertain travel landscape and avoid Trip Chaos, the company offers free travel advice and on-demand (human) trip support — without the high prices or hidden fees — available directly via +1 (213) 545-0903 (text or call) or Direct Message (DM) on Twitter and Instagram. App (iOS) is expected to launch in early 2022.

Upaway Concierge is a team of travel professionals who go above and beyond traditional booking services to make every trip a stress-free experience. From assisting travelers with bulky items (like gifts and carseats) and temperature-sensitive items (like medications or breast milk) to handling flight cancellations or re-bookings, Upaway Concierge offers travelers an on-demand alternative to waiting on hold with their hotels' or airlines' customer service lines.

Upaway saves travelers time, money, and energy by tackling the Trip Chaos facing so many travelers every day — and securing credits and refunds for things like flights and accommodations when things go awry. With an uptick in impacted holiday travel and COVID-19 variants on the rise, Upaway is supporting travelers who have historically been stuck to handle issues on their own and provides them with peace of mind as well as real-time Travel Risk Intelligence data for their destination, powered by Riskline.

"Between being a mom and working full time, planning a family trip wasn't in the cards. With one text, Upaway stepped in and took the stress of planning off my plate and now we have two family trips booked for 2022," 

-Upaway customer Katie P. of Portland, Oregon

Upaway's goal is to revolutionize the consumer travel industry by providing genuine, helpful customer service that large travel corporations have lacked for years. "While working on a consumer product like Twitter and helping airlines, hotels, and destination marketing organizations (DMOs) create relationships with their customers, it became clear that stellar service is often reserved for frequent business travelers," founder Kayla Glanville says of her time working at Twitter with the world's largest travel brands. She was particularly struck by the stark inequity between the business and everyday traveler experiences. "The result is dismal service, stress, and chaos for everyday folks. With Upaway, we're aiming to change that.

About Upaway
Upaway is travel app and SaaS platform based in California, founded by a queer woman, with an intersectional team working remotely around the world. Founded by former tech executive Kayla Glanville, Upaway offers free travel organization tools and connects travelers with on-demand (human!) travel concierge when they need it. It is currently in service via phone and text at +1 (213) 545-0903 and through Direct Message on Twitter and Instagram with a projected general launch of early 2021.

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Holland America Line Brings Alaska Cruise and Denali/Yukon Adventures to Phoenix Area with Free Travel Show Saturday, Nov. 4

Holland America Line | September 27, 2023

Holland America Line is bringing the Great Land to Phoenix, Arizona, with the all-day Alaska Cruise and Travel Show Saturday, Nov. 4, 2023, at the Hilton Scottsdale Resort and Villas. The free-to-attend, action-packed expo runs from 9 a.m. to 4 p.m. and invites Arizonans who are dreaming about an Alaska cruise vacation to come learn, engage and see the best ways to experience this incredible destination with Holland America Line. Celebrating more than 75 years of Alaska exploration, Holland America Line is rolling out the red carpet with an immersive display of all-things Alaska for the event. Attendees will be able to meet the people who bring Alaska to life, make s'mores, take part in gold panning (and keep what they find!), try their hand at axe throwing, and enjoy live presentations and culinary demonstrations. "Our Alaska cruises are ranked number one for the most Alaska glacier, wildlife and wilderness viewing opportunities," said Bill Fletcher, senior director of destination marketing for Holland America Line. "We're bringing our Alaska travel experts to Phoenix to connect with people who want to check this destination off their bucket-list but aren't sure where to start. Even travelers who have previously explored Alaska can gain insights for future visits, meet tour operators, enjoy family-friendly activities and enter to win prizes." Those who register and attend will have a chance to win one of six $500 Holland America Line gift cards or the grand prize of an Alaska cruise for two. Scheduled for the Alaska Cruise and Travel Show presented by Holland America Line: Attendees can meet an Alaskan Lumberjack from the Great Alaskan Lumberjack Show in Ketchikan, Alaska, who will demonstrate axe throwing, and attendees will have the opportunity to test their own skills. Just like the prospectors of the Klondike Gold Rush of the 1800s, attendees can pan for real gold and perhaps take home an authentic nugget. Attendees will feel like they are at McKinley Chalet Resort's Denali Square as they roast marshmallows and make s'mores around a faux firepit. Fleet Executive Chef Sinu Pillai will provide culinary demos featuring fresh, sustainable Alaska seafood served on Holland America Line's Alaska cruises. Attendees will learn more about Holland America Line's enrichment and entertainment programming that brings Alaska on board through authentic experiences that focus on culture, cuisine and adventures ashore. All who attend will enjoy live presentations from Alaska operators to see and hear about the wildlife, scenery, adventure and culture they can experience in Alaska. Shore excursion operators — from the White Pass and Yukon Route Railway in Skagway to the Great Alaskan Lumberjack Show in Ketchikan — and Holland America Line representatives will be on hand to share more about what to expect when traveling to Alaska with the only cruise line that ventures into the Yukon Territory (hint: it involves river rafting, zip-lining and going deep into the wilderness to spot grizzlies and caribou). The Alaska Cruise and Travel Show is presented by Holland America Line and co-presented by Expedia Cruises in North Scottsdale. Other sponsors include Allen Marine Tours, a family-owned company based in Southeast Alaska. Cruising to Alaska in 2024 From April through September 2024, guests can embark on Holland America Line's cruises to Alaska aboard Eurodam, Koningsdam, Nieuw Amsterdam, Noordam, Westerdam and Zaandam. The cruise line is debuting a new 28-day Arctic Circle itinerary in 2024 that includes 12 Alaska ports, longer 14-day voyages and 117 weeklong journeys, enhancing its position as the leader in Alaska cruising. Every Alaska cruise includes a visit to one or more of Alaska's iconic glacier destinations: Glacier Bay National Park, College Fjord, Dawes Glacier, Hubbard Glacier and Twin Sawyer Glaciers of Tracy Arm. Holland America Line has more visits to Glacier Bay than any other cruise line. Exclusive Cruisetours Explore Denali and Yukon The Alaska landscape is one of the few places in the world that is best seen by combining a cruise with an overland adventure, and Holland America Line's award-winning Cruisetours offer guests 16 options that showcase remote and off-the-beaten path regions. Holland America Line is the only cruise company to weave must-see sites such as Denali National Park — the centerpiece of every Cruisetour — with the unspoiled reaches of Canada's Yukon Territory. About Holland America Line [a division of Carnival Corporation and plc Holland America Line has been exploring the world for 150 years with expertly crafted itineraries, extraordinary service and genuine connections to the destinations. Offering an ideal mid-sized ship experience, its fleet visits nearly 400 ports in 114 countries around the world and has shared the thrill of Alaska for 75 years — longer than any other cruise line. Holland America Line's 11 vessels feature a diverse range of enriching activities and amenities focused on destination immersion and personalized travel. Guests enjoy the best entertainment at sea each evening and dining venues featuring exclusive dishes by world-famous chefs. A new global fresh fish program brings more than 80 types of fresh fish on board, sourced and served locally in regions around the world.

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Travel Technology

Hyatt Regency Changshu Kuncheng Lake Debuts as First International Brand Hotel in Changshu

Business Wire | October 30, 2023

Hyatt Hotels Corporation announced the opening of Hyatt Regency Changshu Kuncheng Lake, a timeless urban haven on the east bank of Kuncheng Lake and one of the highest hotels in Changshu, with panoramic lake, city, mountain and sunset views. Located a one-hour drive from Suzhou, Wuxi and Shanghai, with convenient access to Changshu’s intercity train network, the hotel offers the perfect retreat from the hustle and bustle. Changshu is hailed as the blessed land in the south of Yangtze River, a destination of spectacular natural beauty where green mountains stretch into the city and water flows to the sea. With a history dating back more than 3,000 years, it is also an important birthplace of Wu culture, which is characterized as being delicate, graceful and refined, having preserved many unique cultural traditions nonextant in other regions of China. “We are excited to welcome guests to Hyatt Regency Changshu Kuncheng Lake, an ideal destination for discovering the unique historical, cultural and natural richness of Changshu,” said Frank Chen, general manager, Hyatt Regency Changshu Kuncheng Lake. “With modern guestrooms, delightful culinary experiences and flexible event spaces accompanied by thoughtful service, our hotel offers a vibrant new stay experience in Changshu and a premier gathering venue.” Contemporary Design Owned by fashion and textile giant Bosideng, the hotel is designed as a modern reflection of Yushan Mountain’s cultural heritage infused with Bosideng’s dynamic spirit of creativity and innovation. The result is a distinctive contemporary edge including décor inspired by feathers and the timeless charm of the traditional guqin instrument, which creates a welcoming and relaxing atmosphere. The harmony of modernity and tradition expressed in artwork, murals and motifs around the hotel transforms every space into a gallery of sophistication. Spacious Accommodation Hyatt Regency Changshu Kuncheng Lake offers 289 spacious guestrooms and suites ranging from 430 to 1722 square feet (40 to 160 square meters), furnished in contemporary style with plush fabrics, marble bathrooms, a work desk and floor-to-ceiling windows offering memorable lake or city views. Thoughtful amenities such as high-speed Wi-Fi, a Bluetooth sound system and satellite TV ensure guests stay well connected and entertained, while Regency Club access in premier rooms provides complimentary privileges such as afternoon tea and evening cocktails. For families and guests with longer stays, the hotel offers two-bedroom suites with additional space for added convenience. Meanwhile, the Presidential Suite on the 33rd floor provides a residential-style retreat with a dining room, kitchen and study. Culinary Experiences Surrounded by sweeping views from the 36th to 38th floors, the hotel’s four distinct dining venues indulge guests in a variety of culinary experiences ranging from local street food to international fusion cuisine. Market Café satisfies appetites throughout the day with an array of international flavors, including abundant buffet selections. Xiang Yue showcases local cuisine and Zhejiang Chinese specialties crafted with fresh seasonal ingredients and offers eight exclusive private dining room settings for business dinners, social gatherings and celebrations. At Yinxiu 36, guests can savor the authentic teppanyaki cooked right before their eyes in an interactive journey of gastronomy. Come evening, The Lounge is the perfect place to unwind, enjoying signature canapés and cocktails in a social ambience with live music. Recreation and Wellness A 24-hour fitness center and an indoor swimming pool with stunning lake views make it easy for guests to relax and recharge after a day of business or sightseeing. Guests can also enjoy Changshu’s pleasantly mild climate while immersing in lakeside activities such as cycling and kite-flying. The hotel is also well placed for guests to explore Changshu’s stunning landscapes, whether hiking up its most prominent peak at Yushan Mountain National Forest Park or taking a scenic boat ride through Shajiabang National Wetland Park. Meetings, Weddings and Events Offering over 25,994 square feet (2,415 square meters) of versatile spaces, Hyatt Regency Changshu Kuncheng Lake provides an exceptional setting for business and social events and once-in-a-lifetime celebrations, whether on an intimate or large scale. Its largest venue is the Regency Ballroom, one of two pillar-free ballrooms, spanning 9,149 square feet (850 square meters) with a separate lounge area, built-in LED screen and French windows. The hotel also boasts ten meeting rooms and boardrooms equipped with state-of-the-art audio-visual technology, as well as exclusive spaces suited for private parties and VIP events. Coupled with the support of its event specialists and catering experts, Hyatt Regency Changshu Kuncheng Lake is set to become a go-to gathering place for a successful and stress-free event experience. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at Hyatt Regency Changshu Kuncheng Lake, from November 1, 2023 to January 31, 2024, part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers.

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Commercial Travel

Red Roof SHE Leads Forum Celebrates, Supports and Inspires Women in Hospitality to Fuel Personal and Professional Growth

PR Newswire | October 26, 2023

Red Roof, an award-winning leader in the lodging industry, hosted over 200 attendees at its 2023 SHE Leads Forum in Dallas. From sound baths to sound advice and student scholarships, attendees – mostly women in the hospitality industry – left the Forum inspired and armed with insightful information and tools to support, help and elevate themselves for future success. This year's SHE Leads Forum was based on SHE, inspired by Red Roof'sSM pillars of ownership, personal branding, and wellness brought to life, with support from HBO, through interviews, a stellar lineup of speakers and workshops, networking, and even a meditative sound bath. Program leader and founder, Red Roof Chief Marketing Officer (CMO) Marina MacDonald opened the Forum celebrating the growth of women in the hospitality industry and at Red Roof. "In recent decades, there has been an evolution, a growing emphasis on women's professional development as part of broader efforts to close gender gaps in the workforce. And while hospitality is still a male-dominated industry, even that is evolving," said MacDonald. "Last year, we celebrated 31 percent of our Red Roof properties owned or partially owned by women, and this year, that number is over 35 percent, thanks in large part to participation in Red Roof women initiatives throughout the year." The Forum also celebrated the future of the hospitality industry by presenting seven deserving students with 'SHE Leads Forum Student Scholarships,' sponsored by DISH Business. Each student was selected by their school, including Cornell University, Florida International University, Howard University and University of Nevada, Las Vegas, to attend the SHE Leads Forum free of charge. Dr. Lalia Rach, Founder and Partner, Rach Enterprises and best-selling author of Managing the Book on You! Rewriting Your Leadership Story, moderated the two-day Forum. "Red Roof's 'SHE Leads Forum' is in a class all its own! It is jam-packed with interesting speakers, iconic women leaders sharing information, and a passionate leader, Red Roof CMO Marina MacDonald," said Rach. "The biggest difference is the engagement of the attendees, all successful professionals, who want to learn, be inspired, meet new people and connect with those they know. The energy, the desire to be more, is so inspiring." Keynote speaker Dorothy Dowling, Founder of Introspect Strategic Advisor Services, helped motivate the crowd with her inspirational thoughts. "Women's leadership events such as 'SHE Leads' are like having a trusty guide on our journey, whether it's climbing the corporate ladder or venturing into the world of hotel ownership. They're not just about empowerment, they're about real-world guidance. These events let us tap into the experiences of women who've been there, done that. It's like getting insider tips for navigating our own unique paths," said Dowling. Through a session on Red Roof's Strategic Initiatives, with Red Roof Director of Strategic Initiatives Lina Patel and Chief Development Officer Matthew Hostetler, attendees also learned about SHE, inspired by Red Roof's sister program, RIDE with Red RoofSM. While SHE is intended to motivate, RIDE is intended to activate — providing access to capital, educational resources and the connections needed to build a strong network of industry partners. SHE Leads attendees also heard from experts offering business advice. Jyoti Sarolia, President and CEO at Ellis Hospitality gave an informational talk about how attendees can fine tune their lending skills and be ready to finance their next project. Christine Taylor, Claims Consultant & Strategic Insurance Partner at Lockton Companies, spoke about the state of the property and casualty insurance market, educating attendees on the importance of insuring their assets and understanding risk. Listening to and interacting with so many enthusiastic and seasoned business owners left many inspired. AAHOA EVP of Communications and Chief Strategy Officer Heather Carnes, who also spoke at the Forum, was struck by the collective fearlessness in the room. "When I looked at the strength, intelligence and the daring nature of the women in attendance, I know that the future of the hospitality industry is in great hands. The can-do attitude and entrepreneurial spirit in the room was palpable and contagious. I left feeling like, in conjunction with this amazing group, I could change the world," said Carnes. Forum speaker Marti Winer, Executive Leader and General Manager of Casa Bonita said, "Programs like SHE Leads are crucial to women in hospitality and beyond for three important reasons. The first is that they provide a forum for conversation. They are a safe space to meet, explore and create the critical relationships that advance careers. The second reason is education. These forums provide much needed and customized learning opportunities for women that are largely unavailable elsewhere. The final reason is innovation. Dedicated time away from the day-to-day allows for more focused thinking, processing and collaborating. As a result, great ideas are born and given space to germinate." The annual SHE Leads Forum kicks off a year-long infusion of inspiration for women primarily in hospitality that facilitates sharing professional experiences and provides collaborative learning opportunities to continue to foster change in the industry. 'SHE' provides thought leadership, access to resources, and serves as a platform, sharing content and best practices through a dedicated website.

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Travel Technology, Hospitality Management

Holland America Line Brings Alaska Cruise and Denali/Yukon Adventures to Phoenix Area with Free Travel Show Saturday, Nov. 4

Holland America Line | September 27, 2023

Holland America Line is bringing the Great Land to Phoenix, Arizona, with the all-day Alaska Cruise and Travel Show Saturday, Nov. 4, 2023, at the Hilton Scottsdale Resort and Villas. The free-to-attend, action-packed expo runs from 9 a.m. to 4 p.m. and invites Arizonans who are dreaming about an Alaska cruise vacation to come learn, engage and see the best ways to experience this incredible destination with Holland America Line. Celebrating more than 75 years of Alaska exploration, Holland America Line is rolling out the red carpet with an immersive display of all-things Alaska for the event. Attendees will be able to meet the people who bring Alaska to life, make s'mores, take part in gold panning (and keep what they find!), try their hand at axe throwing, and enjoy live presentations and culinary demonstrations. "Our Alaska cruises are ranked number one for the most Alaska glacier, wildlife and wilderness viewing opportunities," said Bill Fletcher, senior director of destination marketing for Holland America Line. "We're bringing our Alaska travel experts to Phoenix to connect with people who want to check this destination off their bucket-list but aren't sure where to start. Even travelers who have previously explored Alaska can gain insights for future visits, meet tour operators, enjoy family-friendly activities and enter to win prizes." Those who register and attend will have a chance to win one of six $500 Holland America Line gift cards or the grand prize of an Alaska cruise for two. Scheduled for the Alaska Cruise and Travel Show presented by Holland America Line: Attendees can meet an Alaskan Lumberjack from the Great Alaskan Lumberjack Show in Ketchikan, Alaska, who will demonstrate axe throwing, and attendees will have the opportunity to test their own skills. Just like the prospectors of the Klondike Gold Rush of the 1800s, attendees can pan for real gold and perhaps take home an authentic nugget. Attendees will feel like they are at McKinley Chalet Resort's Denali Square as they roast marshmallows and make s'mores around a faux firepit. Fleet Executive Chef Sinu Pillai will provide culinary demos featuring fresh, sustainable Alaska seafood served on Holland America Line's Alaska cruises. Attendees will learn more about Holland America Line's enrichment and entertainment programming that brings Alaska on board through authentic experiences that focus on culture, cuisine and adventures ashore. All who attend will enjoy live presentations from Alaska operators to see and hear about the wildlife, scenery, adventure and culture they can experience in Alaska. Shore excursion operators — from the White Pass and Yukon Route Railway in Skagway to the Great Alaskan Lumberjack Show in Ketchikan — and Holland America Line representatives will be on hand to share more about what to expect when traveling to Alaska with the only cruise line that ventures into the Yukon Territory (hint: it involves river rafting, zip-lining and going deep into the wilderness to spot grizzlies and caribou). The Alaska Cruise and Travel Show is presented by Holland America Line and co-presented by Expedia Cruises in North Scottsdale. Other sponsors include Allen Marine Tours, a family-owned company based in Southeast Alaska. Cruising to Alaska in 2024 From April through September 2024, guests can embark on Holland America Line's cruises to Alaska aboard Eurodam, Koningsdam, Nieuw Amsterdam, Noordam, Westerdam and Zaandam. The cruise line is debuting a new 28-day Arctic Circle itinerary in 2024 that includes 12 Alaska ports, longer 14-day voyages and 117 weeklong journeys, enhancing its position as the leader in Alaska cruising. Every Alaska cruise includes a visit to one or more of Alaska's iconic glacier destinations: Glacier Bay National Park, College Fjord, Dawes Glacier, Hubbard Glacier and Twin Sawyer Glaciers of Tracy Arm. Holland America Line has more visits to Glacier Bay than any other cruise line. Exclusive Cruisetours Explore Denali and Yukon The Alaska landscape is one of the few places in the world that is best seen by combining a cruise with an overland adventure, and Holland America Line's award-winning Cruisetours offer guests 16 options that showcase remote and off-the-beaten path regions. Holland America Line is the only cruise company to weave must-see sites such as Denali National Park — the centerpiece of every Cruisetour — with the unspoiled reaches of Canada's Yukon Territory. About Holland America Line [a division of Carnival Corporation and plc Holland America Line has been exploring the world for 150 years with expertly crafted itineraries, extraordinary service and genuine connections to the destinations. Offering an ideal mid-sized ship experience, its fleet visits nearly 400 ports in 114 countries around the world and has shared the thrill of Alaska for 75 years — longer than any other cruise line. Holland America Line's 11 vessels feature a diverse range of enriching activities and amenities focused on destination immersion and personalized travel. Guests enjoy the best entertainment at sea each evening and dining venues featuring exclusive dishes by world-famous chefs. A new global fresh fish program brings more than 80 types of fresh fish on board, sourced and served locally in regions around the world.

Read More

Travel Technology

Hyatt Regency Changshu Kuncheng Lake Debuts as First International Brand Hotel in Changshu

Business Wire | October 30, 2023

Hyatt Hotels Corporation announced the opening of Hyatt Regency Changshu Kuncheng Lake, a timeless urban haven on the east bank of Kuncheng Lake and one of the highest hotels in Changshu, with panoramic lake, city, mountain and sunset views. Located a one-hour drive from Suzhou, Wuxi and Shanghai, with convenient access to Changshu’s intercity train network, the hotel offers the perfect retreat from the hustle and bustle. Changshu is hailed as the blessed land in the south of Yangtze River, a destination of spectacular natural beauty where green mountains stretch into the city and water flows to the sea. With a history dating back more than 3,000 years, it is also an important birthplace of Wu culture, which is characterized as being delicate, graceful and refined, having preserved many unique cultural traditions nonextant in other regions of China. “We are excited to welcome guests to Hyatt Regency Changshu Kuncheng Lake, an ideal destination for discovering the unique historical, cultural and natural richness of Changshu,” said Frank Chen, general manager, Hyatt Regency Changshu Kuncheng Lake. “With modern guestrooms, delightful culinary experiences and flexible event spaces accompanied by thoughtful service, our hotel offers a vibrant new stay experience in Changshu and a premier gathering venue.” Contemporary Design Owned by fashion and textile giant Bosideng, the hotel is designed as a modern reflection of Yushan Mountain’s cultural heritage infused with Bosideng’s dynamic spirit of creativity and innovation. The result is a distinctive contemporary edge including décor inspired by feathers and the timeless charm of the traditional guqin instrument, which creates a welcoming and relaxing atmosphere. The harmony of modernity and tradition expressed in artwork, murals and motifs around the hotel transforms every space into a gallery of sophistication. Spacious Accommodation Hyatt Regency Changshu Kuncheng Lake offers 289 spacious guestrooms and suites ranging from 430 to 1722 square feet (40 to 160 square meters), furnished in contemporary style with plush fabrics, marble bathrooms, a work desk and floor-to-ceiling windows offering memorable lake or city views. Thoughtful amenities such as high-speed Wi-Fi, a Bluetooth sound system and satellite TV ensure guests stay well connected and entertained, while Regency Club access in premier rooms provides complimentary privileges such as afternoon tea and evening cocktails. For families and guests with longer stays, the hotel offers two-bedroom suites with additional space for added convenience. Meanwhile, the Presidential Suite on the 33rd floor provides a residential-style retreat with a dining room, kitchen and study. Culinary Experiences Surrounded by sweeping views from the 36th to 38th floors, the hotel’s four distinct dining venues indulge guests in a variety of culinary experiences ranging from local street food to international fusion cuisine. Market Café satisfies appetites throughout the day with an array of international flavors, including abundant buffet selections. Xiang Yue showcases local cuisine and Zhejiang Chinese specialties crafted with fresh seasonal ingredients and offers eight exclusive private dining room settings for business dinners, social gatherings and celebrations. At Yinxiu 36, guests can savor the authentic teppanyaki cooked right before their eyes in an interactive journey of gastronomy. Come evening, The Lounge is the perfect place to unwind, enjoying signature canapés and cocktails in a social ambience with live music. Recreation and Wellness A 24-hour fitness center and an indoor swimming pool with stunning lake views make it easy for guests to relax and recharge after a day of business or sightseeing. Guests can also enjoy Changshu’s pleasantly mild climate while immersing in lakeside activities such as cycling and kite-flying. The hotel is also well placed for guests to explore Changshu’s stunning landscapes, whether hiking up its most prominent peak at Yushan Mountain National Forest Park or taking a scenic boat ride through Shajiabang National Wetland Park. Meetings, Weddings and Events Offering over 25,994 square feet (2,415 square meters) of versatile spaces, Hyatt Regency Changshu Kuncheng Lake provides an exceptional setting for business and social events and once-in-a-lifetime celebrations, whether on an intimate or large scale. Its largest venue is the Regency Ballroom, one of two pillar-free ballrooms, spanning 9,149 square feet (850 square meters) with a separate lounge area, built-in LED screen and French windows. The hotel also boasts ten meeting rooms and boardrooms equipped with state-of-the-art audio-visual technology, as well as exclusive spaces suited for private parties and VIP events. Coupled with the support of its event specialists and catering experts, Hyatt Regency Changshu Kuncheng Lake is set to become a go-to gathering place for a successful and stress-free event experience. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at Hyatt Regency Changshu Kuncheng Lake, from November 1, 2023 to January 31, 2024, part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers.

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Commercial Travel

Red Roof SHE Leads Forum Celebrates, Supports and Inspires Women in Hospitality to Fuel Personal and Professional Growth

PR Newswire | October 26, 2023

Red Roof, an award-winning leader in the lodging industry, hosted over 200 attendees at its 2023 SHE Leads Forum in Dallas. From sound baths to sound advice and student scholarships, attendees – mostly women in the hospitality industry – left the Forum inspired and armed with insightful information and tools to support, help and elevate themselves for future success. This year's SHE Leads Forum was based on SHE, inspired by Red Roof'sSM pillars of ownership, personal branding, and wellness brought to life, with support from HBO, through interviews, a stellar lineup of speakers and workshops, networking, and even a meditative sound bath. Program leader and founder, Red Roof Chief Marketing Officer (CMO) Marina MacDonald opened the Forum celebrating the growth of women in the hospitality industry and at Red Roof. "In recent decades, there has been an evolution, a growing emphasis on women's professional development as part of broader efforts to close gender gaps in the workforce. And while hospitality is still a male-dominated industry, even that is evolving," said MacDonald. "Last year, we celebrated 31 percent of our Red Roof properties owned or partially owned by women, and this year, that number is over 35 percent, thanks in large part to participation in Red Roof women initiatives throughout the year." The Forum also celebrated the future of the hospitality industry by presenting seven deserving students with 'SHE Leads Forum Student Scholarships,' sponsored by DISH Business. Each student was selected by their school, including Cornell University, Florida International University, Howard University and University of Nevada, Las Vegas, to attend the SHE Leads Forum free of charge. Dr. Lalia Rach, Founder and Partner, Rach Enterprises and best-selling author of Managing the Book on You! Rewriting Your Leadership Story, moderated the two-day Forum. "Red Roof's 'SHE Leads Forum' is in a class all its own! It is jam-packed with interesting speakers, iconic women leaders sharing information, and a passionate leader, Red Roof CMO Marina MacDonald," said Rach. "The biggest difference is the engagement of the attendees, all successful professionals, who want to learn, be inspired, meet new people and connect with those they know. The energy, the desire to be more, is so inspiring." Keynote speaker Dorothy Dowling, Founder of Introspect Strategic Advisor Services, helped motivate the crowd with her inspirational thoughts. "Women's leadership events such as 'SHE Leads' are like having a trusty guide on our journey, whether it's climbing the corporate ladder or venturing into the world of hotel ownership. They're not just about empowerment, they're about real-world guidance. These events let us tap into the experiences of women who've been there, done that. It's like getting insider tips for navigating our own unique paths," said Dowling. Through a session on Red Roof's Strategic Initiatives, with Red Roof Director of Strategic Initiatives Lina Patel and Chief Development Officer Matthew Hostetler, attendees also learned about SHE, inspired by Red Roof's sister program, RIDE with Red RoofSM. While SHE is intended to motivate, RIDE is intended to activate — providing access to capital, educational resources and the connections needed to build a strong network of industry partners. SHE Leads attendees also heard from experts offering business advice. Jyoti Sarolia, President and CEO at Ellis Hospitality gave an informational talk about how attendees can fine tune their lending skills and be ready to finance their next project. Christine Taylor, Claims Consultant & Strategic Insurance Partner at Lockton Companies, spoke about the state of the property and casualty insurance market, educating attendees on the importance of insuring their assets and understanding risk. Listening to and interacting with so many enthusiastic and seasoned business owners left many inspired. AAHOA EVP of Communications and Chief Strategy Officer Heather Carnes, who also spoke at the Forum, was struck by the collective fearlessness in the room. "When I looked at the strength, intelligence and the daring nature of the women in attendance, I know that the future of the hospitality industry is in great hands. The can-do attitude and entrepreneurial spirit in the room was palpable and contagious. I left feeling like, in conjunction with this amazing group, I could change the world," said Carnes. Forum speaker Marti Winer, Executive Leader and General Manager of Casa Bonita said, "Programs like SHE Leads are crucial to women in hospitality and beyond for three important reasons. The first is that they provide a forum for conversation. They are a safe space to meet, explore and create the critical relationships that advance careers. The second reason is education. These forums provide much needed and customized learning opportunities for women that are largely unavailable elsewhere. The final reason is innovation. Dedicated time away from the day-to-day allows for more focused thinking, processing and collaborating. As a result, great ideas are born and given space to germinate." The annual SHE Leads Forum kicks off a year-long infusion of inspiration for women primarily in hospitality that facilitates sharing professional experiences and provides collaborative learning opportunities to continue to foster change in the industry. 'SHE' provides thought leadership, access to resources, and serves as a platform, sharing content and best practices through a dedicated website.

Read More

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