TRAVEL TECHNOLOGY

Nintex Leverages K2 Cloud to help Improve Operational Efficiencies and Digitally Transform Customer Experience

Nintex | January 04, 2021

Nintex Leverages K2 Cloud to help Improve Operational Efficiencies and Digitally Transform Customer Experience
Nintex, the worldwide norm for measure the executives and mechanization, today declared that Flight Center Travel Group (ASX: FLT), one of the world's biggest travel services, has effectively utilized K2 Cloud to help improve its operational efficiencies and carefully change its client experience.

Flight Center Travel Group, with a tremendous worldwide deals organization, gotten a mind-boggling number of scratch-off solicitations in 2020 because of the pandemic. The organization expected to locate a quick and more productive approach to help its clients past their 800-number particularly when the U.S. furthermore, Canada borders were at first shut for the current year.

The association turned to K2 Cloud to rapidly create and dispatch a computerized structure measure that consequently courses changes to one brought together aptitude based Flight Center group outfitted with all the vital apparatuses and arrangements to speed up changes with improved client experience. Until now, the structure has been utilized in excess of multiple times which has decreased client hold times and potential frustrations.

Spotlight

‘Whether you’re an entrepreneur or part of a small to medium-sized business, travelling for work can be crucial to its smooth running and growth. An increase in the number of flights available as well as the destinations they serve has made the world a lot smaller while the opportunities to meet potential or existing clients, manufacturers and suppliers abroad have only grown. Technology has also changed how we do things for the better when travelling; it helps us to book in a flash, manage and process our tickets or itineraries and sort out extras such as car hire or restaurant reservations.

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TRAVEL TECHNOLOGY

HUAWEI INVESTS $100M IN STARTUPS, MAKES FIRST TRAVEL MOVE IN MIDDLE EAST

Huawei | August 26, 2021

As part of its move away from hardware, Huawei is scaling up its cloud services and startup support in Asia Pacific and, while travel and hospitality is not top of mind yet, its move into this vertical seems inevitable with the expansion of its headquarters in Singapore and a recent first move in the Middle East. Huawei, facing pressure in Western markets and a slowdown in consumer business amid U.S. sanctions, has been steadily moving its focus away from manufacturing to become a tech and software company that believes “deeply in the power of digital technology to provide fresh solutions to the problems the world is facing right now. "We will keep on innovating to help build a low-carbon, intelligent world,” said Eric Xu, Huawei’s Rotating Chairman, at the release of business results for the first half earlier this month. In the Middle East, travel marketplace Wego is the first travel player to sign a partnership with Huawei’s Petal Search to integrate the travel app into Huawei smartphones. “The world of travel and hospitality has entered a new era of m-commerce, as more than 60% of travellers rely entirely on smartphone applications when making their travel plans. Pre-installing the Wego app into smartphones is part of our continuous efforts to enable these travellers to get the best deals and options when shopping for their holiday,” says Mamoun Hmedan, Wego managing director for MENA and India. From May, all Huawei smartphones EMUI 5 and above bundled with the Wego app will be made available across stores in the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait, Iraq, Egypt, Lebanon, Jordan, Morocco, Algeria, Tunisia and Pakistan. “Over the last few years, we have been noticing a significant rise in the number of Wego users on Huawei devices. Interestingly, it has also been noted that Huawei smartphone users tend to spend more on travel than the average Android user,” says Hmedan. In the startup space, Huawei announced its plan to invest $100 million in the ecosystem, with the funds going towards its Spark Program in the Asia Pacific region over the next three years. Singapore, Hong Kong, Malaysia and Thailand are the priority markets and at the Huawei Cloud Spark Founders Summit in July, it announced the programme would develop four additional startup hubs – Indonesia, the Philippines, Sri Lanka, and Vietnam. The overarching aim is to recruit a total of 1,000 startups into the Spark accelerator program and shaping 100 of them into scaleups. Speaking at the Summit, Huawei senior vice president and board member Catherine Chen said 34 years ago, Huawei was a startup with just $5,000 of registered capital. “Recently, we have been thinking: How can we leverage our experience and resources to help more startups address their challenges? Doing so would allow them to seize the opportunities posed by digital transformation, achieve business success, and develop more innovative products and solutions for the world.” Alexis Lee, Spark program manager at Huawei Cloud and AI Asia Pacific, who joined the team in January, told WebInTravel that 40 startups came through in the first cohort and about eight to 10 were identified to enter the “Spark Fire” programme, an accelerator. Zhang Ping’an, senior vice president of Huawei, CEO of Huawei Cloud BU, and president of Huawei Consumer Cloud Service, announced at the Summit that “we have already helped four of these startups launch new products and completely transform their businesses, while helping eight enter new markets”. It is currently in the midst of selecting the second cohort – entries closed last week. Lee, who previously worked in the investor space and was at Grab for two years, said how Huawei differentiated from other accelerators in Singapore is in its business development strength. “We introduce startups to clients, obviously in China, as well as global. China is obviously the most attractive market for scale up.” It does not take equity, rather it invests in kind, offering cloud infrastructure support in credits as well as a strong mentoring and investor network. “The programme is about building up the startup community, and sharing our resources. We have the tech know-how and the client network to help startups scale.” Areas of interest include anything to do with AI, ML or 5G and industry verticals include fintech, logistics, smart cities, ad tech and insurance tech. Huawei says its global HMS ecosystem is the world’s third largest mobile app ecosystem, serving 4.5 million developers in over 170 countries and regions. The goal is to cultivate over 100,000 HMS cloud-native developers in Asia Pacific over three years. Huawei Cloud is second in China and fifth in the global IaaS market.

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G Adventures launches ‘Inca Trail Step Challenge’ for agents, in partnership with Craghoppers

G Adventures | June 15, 2020

In response to a positive start to bookings across a number of its Peru itineraries for 2020 and 2021, global adventure travel company, G Adventures is launching an ‘Inca Trail Step Challenge’ as part of a wider campaign to help educate agents on Peru’s diverse experiences. Having been named The Best Inca Trail Operator in Peru, and offering several different trek durations for travellers, the Inca Trail maintains its place among G Adventures' top selling tours. Designed to help agents cater to traveller demand for Peru when it’s safe to travel, the new interactive Inca Trail Steps Challenge will run in partnership with Craghoppers, to help enhance agents’ understanding and knowledge on all aspects of the iconic trek.

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TRAVEL TECHNOLOGY

Refreshed Traveler Launches the Travel Safety Kit™

Refreshed Traveler | December 30, 2020

Revived Traveler, creators of the Travel Safety Kit™, declared today the public launch of its reasonable product offering pointed toward assisting travelers with shielding themselves from Covid-19 and different infections while in a hurry. The packs, which highlight a scope of individual wellbeing and health items are fabricated at the brands Florida-based stockroom and sold both on the web and at huge box retailers including Target and Bed, Bath and Beyond stories in both the U.S. what's more, Canada. The idea of the brand was established by Peter T. Cook while he was traveling in 2018. During his outing he got a bug and found at numerous air terminals that no advantageous get and go security units existed, which led him to create the first Travel Safety Kit™. "There's no better way to pay-it-forward than providing a great product that keeps people healthy and safe and supports a nonprofit at the same time,” said Peter T. Cook, founder of Refreshed Traveler. As part of the founder’s mission to give back, proceeds from the brand’s profits are donated to the Largest Heart, a 501c3 charity Cook founded to raise funds for suicide awareness and helping those who have lost family to its devastating impact.

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Spotlight

‘Whether you’re an entrepreneur or part of a small to medium-sized business, travelling for work can be crucial to its smooth running and growth. An increase in the number of flights available as well as the destinations they serve has made the world a lot smaller while the opportunities to meet potential or existing clients, manufacturers and suppliers abroad have only grown. Technology has also changed how we do things for the better when travelling; it helps us to book in a flash, manage and process our tickets or itineraries and sort out extras such as car hire or restaurant reservations.