Travel Technology

Nintex Leverages K2 Cloud to help Improve Operational Efficiencies and Digitally Transform Customer Experience

Nintex, the worldwide norm for measure the executives and mechanization, today declared that Flight Center Travel Group (ASX: FLT), one of the world's biggest travel services, has effectively utilized K2 Cloud to help improve its operational efficiencies and carefully change its client experience.

Flight Center Travel Group, with a tremendous worldwide deals organization, gotten a mind-boggling number of scratch-off solicitations in 2020 because of the pandemic. The organization expected to locate a quick and more productive approach to help its clients past their 800-number particularly when the U.S. furthermore, Canada borders were at first shut for the current year.

The association turned to K2 Cloud to rapidly create and dispatch a computerized structure measure that consequently courses changes to one brought together aptitude based Flight Center group outfitted with all the vital apparatuses and arrangements to speed up changes with improved client experience. Until now, the structure has been utilized in excess of multiple times which has decreased client hold times and potential frustrations.



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