AIRLINES AND AIRPORTS
Sabre Corporation | November 20, 2020
Croatia Airlines and Saber Corporation, the software and technology organization that controls the worldwide travel industry, declares the carrier's fruitful innovation movement to Saber Revenue Optimizer, Saber's driving income advancement arrangement. Considering the progressing COVID-19 pandemic, the requesting venture work was done essentially distantly, with the genuine innovation execution and preparing took care of basically.
Last year, the two accomplices declared the Croatian banner transporter's move up to Revenue Optimizer, to empower the aircraft to adopt a 360-degree strategy to determining, breaking down, and streamlining its income streams. The arrangement gives constant perceivability into the complete income for each flight, each geological region and each takeoff date and assists break with bringing down information storehouses that may exist across aircraft frameworks.
United Airlines, PayPal | October 08, 2021
United and PayPal today announced a new way to make touch-free inflight purchases, even in areas without Wi-Fi. Starting next month, United customers on select flights can simply show a flight attendant the PayPal QR Code in the PayPal app and use it to buy snacks, drinks and other inflight purchases while onboard.
United is the first airline to offer PayPal QR Codes, and this partnership is part of United's easy-to-use, industry-leading suite of contactless payment tools. United was the first airline to give customers in economy cabins the option to pre-order snacks and beverages from the airline's app and website, and also offers customers the ability to easily store payment information in a digital wallet.
PayPal QR Codes can be used on select flights departing from Chicago O' Hare International Airport in November and before the end of the year, will extend to all flights across the entire network where contactless payment is available.
"Our contactless payment offering is built on simplicity and choice and it's another way we're improving the overall experience of flying United, PayPal is a terrific partner and this technology gives our customers another easy way to make purchases, even when they're not online. We expect to introduce even more new and innovative options for our customers in the future through our collaboration with PayPal."
said Toby Enqvist, chief customer officer for United.
How It Works
If you haven't already, download the PayPal app and set your preferred payment method for QR code payments, prior to leaving the gate
To make an inflight purchase, Click the 'Pay with QR codes' button
Then click the 'In-flight Purchase' button
Show the QR code to the flight attendant to scan
Look for an emailed confirmation receipt upon landing
"We're excited to be partnering with United to introduce our new offline QR code functionality, adding more ways for customers to check out with PayPal in more places, especially in offline or low connectivity areas," said Frank Keller, Senior Vice President of Enterprise Segment Solutions and Digital Commerce at PayPal. "Bringing PayPal QR Codes inflight reinforces our commitment to offering customers choice and provides a new level of touch-free convenience for consumers when making in-flight purchases, within the PayPal app they know and trust."
United's New Buy-On-Board Menu
Customers can pay using PayPal QR Codes to enjoy one of many new food and beverage offerings United launched this year. In June, United unveiled its refreshed buy-on-board menu, which includes:
Three New Snack Boxes: A Tapas snack box with European-inspired offerings; a Takeoff snack box with high-protein options; a Recline snack box with movie theater themed treats.
New A la Carte Snack Options: Including sweet potato "tortilla" chips with roasted pepper salsa, trail mix and chocolate-covered dried fruit.
New Adult Beverage Options: Mango White Claw®; red, white and sparkling wine, and new beer options such as Breckenridge Brewery Juice Drop Hazy IPA and Michelob ULTRA®.
New Fresh Options: Last month, United also added five new fresh retail offerings to its buy-on-board menu including:
New Domestic Premium Cabin Menu Items
United also introduced brand-new meal offerings to customers seated in domestic premium cabins on flights over 1,500 miles and hub-to-hub flights over 800 miles.
The enhanced meal service includes a choice of entrees – including fresher options like egg scramble with plant-based chorizo and grilled chicken breast with orzo and lemon basil pesto – sides and dessert.
United has also teamed with Eli's Cheesecake to create a uniquely United chocolate pie flavor called "Pie in the Sky."
The meals will be served on one tray, with items individually wrapped, to limit person-to-person contact and further the safety of our employees and customers.
For information on food and beverage options available, United's contactless payment technology and FAQs, visit United.com/snacktime.
United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:
Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
Required all U.S. employees to receive a COVID-19 vaccination.
Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website.
Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.
United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy.
Northstar Travel Media LLC | August 12, 2021
Sustainability has become one of the hottest topics in the travel industry in the past few years – and particularly since the start of the pandemic, as the halt of travel put a spotlight on what “could be” and created an opportunity to spur transformational change from this moment forward.
Consumers are indicating a heightened interest in sustainability in all forms – environmental, economic and social. Booking.com’s Sustainable Travel Report 2021, based on surveys of 30,000 people in 30 countries, finds 46% say the pandemic has made them want to travel more sustainably in the future.
And many consumer-focused travel companies clearly recognize this interest and the opportunity they have to differentiate their brands by taking action on sustainability. In recent weeks brands such as CWT, Accor, Singapore Airlines, Intrepid Travel and TourRadar have announced new initiatives to reduce carbon emissions, support nature conservation, benefit local communities and more. Last week Brazil’s Azul airlines announced a $1 billion partnership with Lilium to begin operating electric air taxis.
But what about sustainability action at B2B companies – those that do not deal directly with travelers but provide the systems and services that keep the industry running? A new report from consulting firm Belvera Partners finds: “Sustainability overall has had a poor take-up in the B2B travel space.”
For its report, Belvera assessed websites of 350 B2B travel companies from around the world looking for sustainability policies, reports, examples or any other meaningful mention and also whether the information was easy to find.
The findings indicate a lack of prioritization of sustainability topics among B2B travel companies analyzed – or at the least, a lack of public communication about their positions on this topic.
The report finds only 43% of the companies analyzed mention sustainability – or similar terms such as environment or CSR – on their websites. Many fewer (24%) have sustainability policies on their sites and still fewer (17%) have any sort of “sustainability report.”
“If a company can’t demonstrate its sustainability credentials, then stakeholders will quite reasonably assume the worst. Our data shows then that the worst is what people must be assuming for the 83% of organizations in our sector that still don’t produce something that can be vaguely called a sustainability ‘report,’” says Roman Townsend, Belvera Partners’ managing director.
“While the moral obligation is hopefully clear, the failure to act is also hurting these businesses economically: banks are less likely to lend, B2B partners are screening out such suppliers and employees are beginning to vote with their feet too.”
Looking at 12 sub-sectors within the B2B the travel ecosystem, aviation has the highest percentage of companies with a sustainability report (42%) or at least a mention of sustainability on the company website (89%) – although it scored below average on ease of finding sustainability information.