Orania Berlin acceptes into Virtuoso

TravelDailyNews International | November 04, 2019

NEW YORK - Orania.Berlin has been accepted into Virtuoso's exclusive portfolio of luxury travel partners, comprised of more than 1,800 preferred suppliers in 100 countries. According to Jennifer & Philipp Vogel, managing couple of Orania.Berlin, inclusion in Virtuoso will open up new sales and marketing opportunities to the network's 20,000 luxury travel advisors and their highly desirable clientele. Virtuoso agencies sell more than $26.4 billion annually, making the network the most significant player in luxury travel.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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COMMERCIAL TRAVEL, INDUSTRY OUTLOOK

777 Travel Technology Is Now GO7 with a Mission to Transform Travel Brands

GO7 | February 08, 2023

On February 7, 2023, GO7, formerly 777 Travel, launched its new brand as part of a larger strategy to connect its processes, teams, and corporate portfolio around its central mission to transform travel brands by putting control back in their hands. The launch of GO7 is a significant milestone in a multi-year plan to re-architect traditional airline solutions behind the scenes. It follows the acquisition of Air Black Box, WorldTicket, and AeroCRS by 777 Partners. GO7 solidifies 777 Partners' innovative travel technology strategy, centered on developing new commerce channels for airlines and travel companies and enhancing next-generation distribution, interlining, retailing, and passenger connectivity. Over 185 network, low-cost, regional, and rail operations use the company's travel technology solutions. These include global ticketing and distribution services, loyalty and payment platforms, next-generation passenger service systems, and baggage, interlining, and disruption solutions that help airlines enable customers' connected journeys and efficiently generate revenue. GO7 is poised to pioneer industry restructuring at a time when it is essential for travel brands to transform, and its leadership team is committed to democratizing air travel and reimagining the travel experience. Meir Hadassi Turner, Chief Executive Officer of GO7, shared, "There's more passion and desire for travel from consumers than ever before, and demand is surging from new places and new operators. GO7 is an exciting moment for us and a key milestone in our journey to help airlines and travel brands meet this demand, generate more dynamic experiences and accelerate revenue growth without adding layers of complexity." He added, "This moment also recognises our valued customers and partners who have supported this journey and will be at the centre of everything through our next chapter." (Source – Cision PR Newswire) About GO7 London-based GO7 represents a fresh approach to travel technology, with the belief that airlines and other travel operators should regain control through flexible, customer-centric technology. The path to GO7 began with the acquisitions of AeroCRS, WorldTicket, and AirBlackBox by its investment firm, 777 Partners. The suite of integrated solutions provided by GO7 enables airlines to transform their commercial operations through modern, adaptable technology flexibly designed as a "one-stop" or custom solution. Over 185 airlines worldwide already utilize the firm's services, proving its foundations are solid

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TRAVEL TECHNOLOGY, COMMERCIAL TRAVEL

CLEAR Launches a New Identity Verification Technology at Long Beach Airport

CLEAR | January 25, 2023

On January 24, 2023, the consumer services company - CLEAR launched its identity verification technology at Long Beach Airport, making travelers' identity screening quick and effortless. CLEAR's network is specialized to verify the identities of its members by scanning their eyes or fingers instead of identity proofs like a driver's license. After verification, the CLEAR ambassador will take the member through a specific lane to TSA physical security. It will save the time of the member waiting for security screening approval. This new launch is set to generate a profit of around 1.2 million dollars, along with creating 23 job opportunities. Members, who opt for the CLEAR Plus feature, will get access to this new identity-verification technology, which would cost around $16 per month, billed annually. This membership is discounted for American Express, United Airlines, and Delta Air Lines members. The newly-registered active members who are military, veterans, and government officials will also be charged less. Besides, the member can also add family members to their CLEAR Plus account, which would cost $60 for one adult per year. CLEAR's CEO, Caryn Seidman-Becker, said, "California continues to be an incredibly important market for CLEAR, and we're excited to kick off 2023 by further expanding our footprint in Southern California. Launching at Long Beach Airport means locals and tourists alike can enjoy our predictable, friction-free travel experience in even more places – which is all part of our mission to transform the way people live, work and travel." (Source – Cision PR Newswire) About CLEAR CLEAR has been making identity verification frictionless since 2010. Its new lanes are accessible at San Diego International Airport, Ontario International Airport, Palm Springs International Airport, Los Angeles International Airport, and Long Beach Airport. In addition, the company also features a free LAX Fast Lane, a virtual queueing pilot. This feature allows travelers to plan ahead of time and even book a time slot for a party at the security checkpoint.

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HOSPITALITY TRENDS

Highgate Announces New Developments in Europe

Highgate | January 23, 2023

Highgate, a company involved in hotel management, investment, technology, and development, has announced the launch of HG Portugal, as well as the relaunch of the Dorsett City London Hotel. HG Portugal opens with a portfolio of 18 hotels in several Portuguese markets, including Lisbon, Algarve, and Porto. The portfolio includes hotels under the Hilton and IHG brand families and many notable independent hotels, such as Salgados Palace, Cascade Resort, and Sao Rafael Atlantico. In addition, the portfolio spans urban full-service hotels, waterfront luxury resorts, lifestyle boutique hotels, and large convention facilities, all drawing from core competencies across Highgate's global footprint. Highgate has selected Alexandre Solleiro as Chief Executive Officer of HG Portugal as part of its efforts to build a best-in-class operating capability in Portugal. Alexandre Solleiro brings more than 30 years of hospitality leadership expertise in Portugal, and he is supported by a dedicated leadership team from all disciplines. The team will leverage Highgate's existing resources and platforms in Europe, the Caribbean, the United States, and Latin America while also bringing specialized Portugal-based experience. Highgate brings global experience as an owner/operator in leisure destination markets and lifestyle, branded, and city-center hotels to the Portugal market. It adds unique value to its managed hotels via a platform designed to optimize distribution, operational efficiencies, and hotel concept development. The launch of HG Portugal follows the October 2021 announcement of two portfolio additions in the UK market: Grosvenor House Suites in London's Mayfair District and the Dorsett City London Hotel. As part of a more extensive repositioning, Highgate will also begin running the Dorsett City London Hotel using a relaunched concept on March 1, 2023. Arash Azarbarzin, Chief Executive Officer of Highgate, stated, "The launch of HG Portugal complements Highgate's recent re-entry into the UK management space, furthering the application of our proven business towards strategic global opportunities." He added, "Honed over the last 30 years, we will apply our innovative approach to operations, distribution, food and beverage, branding, and positioning during a remarkable moment for Portugal, as more travelers are discovering its magnificence as a prime destination." (Source – PR Newswire) About Highgate New York-based Highgate is a leading hospitality management and investment company. It is a prominent figure in the US gateway markets, which include Boston, Honolulu, Miami, San Francisco, and New York. It is also expanding its presence in Europe using properties in Barcelona and London. Highgate offers professional guidance at every stage of the hospitality property cycle, from development and planning to disposition or recapitalization. Highgate is a trusted partner for major hotel brands and top ownership groups, with an executive team comprised of some of the industry's most experienced hotel management leaders.

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