Travel Technology, Hospitality Management
Holland America Line | September 27, 2023
Holland America Line is bringing the Great Land to Phoenix, Arizona, with the all-day Alaska Cruise and Travel Show Saturday, Nov. 4, 2023, at the Hilton Scottsdale Resort and Villas. The free-to-attend, action-packed expo runs from 9 a.m. to 4 p.m. and invites Arizonans who are dreaming about an Alaska cruise vacation to come learn, engage and see the best ways to experience this incredible destination with Holland America Line.
Celebrating more than 75 years of Alaska exploration, Holland America Line is rolling out the red carpet with an immersive display of all-things Alaska for the event. Attendees will be able to meet the people who bring Alaska to life, make s'mores, take part in gold panning (and keep what they find!), try their hand at axe throwing, and enjoy live presentations and culinary demonstrations.
"Our Alaska cruises are ranked number one for the most Alaska glacier, wildlife and wilderness viewing opportunities," said Bill Fletcher, senior director of destination marketing for Holland America Line. "We're bringing our Alaska travel experts to Phoenix to connect with people who want to check this destination off their bucket-list but aren't sure where to start. Even travelers who have previously explored Alaska can gain insights for future visits, meet tour operators, enjoy family-friendly activities and enter to win prizes."
Those who register and attend will have a chance to win one of six $500 Holland America Line gift cards or the grand prize of an Alaska cruise for two.
Scheduled for the Alaska Cruise and Travel Show presented by Holland America Line:
Attendees can meet an Alaskan Lumberjack from the Great Alaskan Lumberjack Show in Ketchikan, Alaska, who will demonstrate axe throwing, and attendees will have the opportunity to test their own skills.
Just like the prospectors of the Klondike Gold Rush of the 1800s, attendees can pan for real gold and perhaps take home an authentic nugget.
Attendees will feel like they are at McKinley Chalet Resort's Denali Square as they roast marshmallows and make s'mores around a faux firepit.
Fleet Executive Chef Sinu Pillai will provide culinary demos featuring fresh, sustainable Alaska seafood served on Holland America Line's Alaska cruises.
Attendees will learn more about Holland America Line's enrichment and entertainment programming that brings Alaska on board through authentic experiences that focus on culture, cuisine and adventures ashore.
All who attend will enjoy live presentations from Alaska operators to see and hear about the wildlife, scenery, adventure and culture they can experience in Alaska.
Shore excursion operators — from the White Pass and Yukon Route Railway in Skagway to the Great Alaskan Lumberjack Show in Ketchikan — and Holland America Line representatives will be on hand to share more about what to expect when traveling to Alaska with the only cruise line that ventures into the Yukon Territory (hint: it involves river rafting, zip-lining and going deep into the wilderness to spot grizzlies and caribou).
The Alaska Cruise and Travel Show is presented by Holland America Line and co-presented by Expedia Cruises in North Scottsdale. Other sponsors include Allen Marine Tours, a family-owned company based in Southeast Alaska.
Cruising to Alaska in 2024
From April through September 2024, guests can embark on Holland America Line's cruises to Alaska aboard Eurodam, Koningsdam, Nieuw Amsterdam, Noordam, Westerdam and Zaandam. The cruise line is debuting a new 28-day Arctic Circle itinerary in 2024 that includes 12 Alaska ports, longer 14-day voyages and 117 weeklong journeys, enhancing its position as the leader in Alaska cruising.
Every Alaska cruise includes a visit to one or more of Alaska's iconic glacier destinations: Glacier Bay National Park, College Fjord, Dawes Glacier, Hubbard Glacier and Twin Sawyer Glaciers of Tracy Arm. Holland America Line has more visits to Glacier Bay than any other cruise line.
Exclusive Cruisetours Explore Denali and Yukon
The Alaska landscape is one of the few places in the world that is best seen by combining a cruise with an overland adventure, and Holland America Line's award-winning Cruisetours offer guests 16 options that showcase remote and off-the-beaten path regions. Holland America Line is the only cruise company to weave must-see sites such as Denali National Park — the centerpiece of every Cruisetour — with the unspoiled reaches of Canada's Yukon Territory.
About Holland America Line [a division of Carnival Corporation and plc
Holland America Line has been exploring the world for 150 years with expertly crafted itineraries, extraordinary service and genuine connections to the destinations. Offering an ideal mid-sized ship experience, its fleet visits nearly 400 ports in 114 countries around the world and has shared the thrill of Alaska for 75 years — longer than any other cruise line. Holland America Line's 11 vessels feature a diverse range of enriching activities and amenities focused on destination immersion and personalized travel. Guests enjoy the best entertainment at sea each evening and dining venues featuring exclusive dishes by world-famous chefs. A new global fresh fish program brings more than 80 types of fresh fish on board, sourced and served locally in regions around the world.
Spirit Airlines | September 13, 2023
Cover Genius announced entering into a partnership with Spirit Airlines.
By integrating the company's XCover, Cover Genius empowers its partners to provide personalized protection options during the checkout process.
Through this partnership, Spirit Airlines' passengers enjoy a top-tier experience, featuring straightforward protection options during booking and seamless digital claims processing.
On September 12, 2023, Cover Genius, a leading insurtech for embedded protection, providing a global distribution platform for any insurance or other type of protection, announced a partnership with Spirit Airlines, a market leader in offering customizable travel options starting with an unbundled fare.
This integration with Cover Genius' award-winning global distribution platform, XCover, will offer Spirit Airlines' non-US and non-Canadian citizen passengers the opportunity to purchase personalized embedded protection. This coverage comes with the added benefit of a swift claims process, marking the first time such an option is available to them.
Cover Genius, selected as the insurtech partner for some of the world's largest airlines, empowers its partners to provide customized protection options during the checkout process. These options can be flexibly bundled or unbundled to cater to each customer's specific requirements. With licenses or authorizations spanning over 60 countries and encompassing all 50 US states, Cover Genius enables partners to effortlessly extend protection to customers from any location, facilitating international expansion.
Rana Ghosh, Vice President of Omnichannel Sales at Spirit Airlines, said,
We are committed to providing our Guests with the best value in the sky, unbundled fares and customizable travel options.
[Source – Globe Newswire]
Partnering with Cover Genius enables them to augment the Guest experience. It allows them to provide customized travel protection for various regions and destinations, added Ghosh.
Through the partnership, Spirit Airlines' passengers enjoy a best-in-class experience with straightforward protection options while booking and seamless digital claims processing. The management of Guests' requirements, starting from the initial sale to administration and claims, is efficiently handled by Cover Genius' consumer brand, XCover.com. This exceptional service has led to an industry-leading post-claims Net Promoter Score (NPS) of +65. Furthermore, the award-winning service design has demonstrated a remarkable 7x reduction in support tickets.
Angus McDonald, CEO and Co-Founder of Cover Genius, stated,
We are thrilled to partner with Spirit Airlines to help international travelers feel more confident in their booking.
[Source – Globe Newswire]
While embedded protection in travel is a common practice, many airlines provide customers with a standard one-size-fits-all policy that fails to address the varying needs of different travelers. The approach has been changed to offer customers flexible protection, customized according to their itinerary or destination, and supported by real-time data. Additionally, customers benefit from a hassle-free claims process that includes instant payments in more than 90 currencies, said McDonald.
International Guests with Spirit Airlines now have the choice to acquire embedded protection supported by XCover. Notably, Spirit Airlines presently serves 27 destinations spanning 14 countries outside of the United States.
Destination and Tourism
Spirit Airlines | September 15, 2023
Spirit Airlines partners with Liberty University to launch the Spirit Wings Pilot Pathway program, focusing on nurturing the next generation of skilled pilots.
Liberty University aviation students can apply for the program after their sophomore year and a faculty recommendation, gaining conditional employment offers from Spirit Airlines, mentorship, and essential resources.
The program enhances the academic experience at Liberty University and aligns with Spirit Airlines' commitment to developing a proficient and motivated pilot workforce.
The company emphasizes its growth, new aircraft acquisitions, and improved pilot benefits, offering a promising future for Liberty Aeronautics graduates.
On September 14, 2023, Spirit Airlines, a leading customizable travel options provider, has announced a collaboration with Liberty University to cultivate the next generation of pilots. Spirit Airlines has unveiled the Spirit Wings Pilot Pathway program, a strategic initiative to expand its pool of skilled aviators. This innovative program, hosted at Liberty University's School of Aeronautics in Lynchburg, Virginia, marks a significant milestone in the airline's mission to bolster its ranks of professional pilots.
Liberty University students pursuing aviation degrees benefit from this partnership. Students may apply to the Spirit Wings Pilot Pathway program after completing their sophomore year and obtaining a faculty recommendation. Successful candidates will receive conditional employment offers from Spirit Airlines, essential resources like a Spirit Electronic Flight Bag (EFB) and invaluable mentorship opportunities. As they progress through their academic journey and accumulate flight hours, program participants will ultimately step into the role of a Spirit First Officer, contributing to the airline's commitment to excellence in aviation. This initiative enhances the educational experience at Liberty University and reinforces Spirit Airlines' dedication to cultivating a highly skilled and motivated pilot workforce.
Ryan Rodosta, Senior Director of Flight Operations and System Chief Pilot at Spirit Airlines, shared,
We put a lot of hard work into developing the Spirit Wings Pilot Pathway program and assembling a great group of partners making it incredibly rewarding to reach this key milestone. Liberty University offers a premier pilot training program designed to provide graduates with the skills to lead in the aviation field, and Spirit's growth creates opportunities for those graduates to achieve their dreams with us."
[Source – Cision PR Newswire]
Spirit's Pilots fly some of the industry's newest, most fuel-efficient aircraft to 90+ destinations across the United States, Latin America and the Caribbean. Eight brand-new Airbus A321neo aircraft are expected to be delivered in 2023, creating opportunities for First Officers to get promoted to Captain quickly. Recently, Spirit's pilots ratified a contract that includes a substantial pay raise and improved benefits. In addition to industry-leading training, Spirit provides its pilots with an exceptional quality of life.
The partnership would open exceptional prospects for their graduates, offering Liberty-trained aviation professionals a distinctive pathway to Spirit Airlines upon meeting the requisite training and experience standards. Rick Roof, Dean of the School of Aeronautics, emphasized that Spirit Airlines would gain access to pilots distinguished by their outstanding technical competencies and character, making them valuable contributors to the aerospace sector. He further noted that Liberty Aeronautics graduates could envision themselves as integral members of the Spirit team, enjoying the advantages of being associated with a renowned industry leader and operating some of the most advanced aircraft worldwide.