TRAVEL TECHNOLOGY
RetailMeNot | February 27, 2023
Trip.com, an international travel services provider, has recently launched its solution TripGen, offering live travel assistance with chatbot-designed AI technology. The solution provides customized options for travel routes, travel booking recommendations and itineraries in real-time on the Trip.com platform.
It offers all the solutions needed for safe travel in one application, making it more accessible and customer friendly. Trip.com is committed to giving personalized all-inclusive search solutions for the best hotels, flights, hotels, and travel guides according to the traveler's desires. Furthermore, with the integration of an advanced context-based Natural Language Processing (NLP) chatbot, it extends its search capability.
This feature responds with exact answers to the user's vague and complex questions. It quickly suggests recommendations to any fragmented travel-related questions related to pre-trip decisions and in-trip arrangements. It also helps travelers at any stage of their travel, from arranging flights and hotels to tours and transportation, making the whole process stress-free.
COO of Trip.com, Schubert Lou said,"The goal of Trip.com is to become your trusted trip companion. The release of TripGen provides real-time, question-and-answer services in the Trip.com app, resulting in greater, faster, and more diverse support for the traveler". He added, "TripGen currently supports English, Japanese, Korean and traditional Chinese. More languages will be added depending on user needs. On the technical side, TripGen has integrated the OpenAI API, which developed ChatGPT based on GPT (Generative Pre-trained Transformer) architecture. In the future, we will consider other NLP model alternatives and continue on our journey to provide the ultimate product experience for the traveler.
(Source – Cision PR Newswire)
About Trip.com
Headquartered in Singapore, Trip.com, a global online travel agency, offers services for flights tickets, hotels booking, train tickets, and the internet. It enhances the travel experience from a short trip to a nearby city to a long adventure across the continent, helping travelers at every step of the journey. It has connected about 1.2 million hotels and over 500 airlines in approximately 200 countries to travelers. With a committed customer service team, it offers services non-stop 24/7 and assists travelers worldwide. It also provides an all-in-one travel application with features like trip coins, app-inclusive deals, easy trip planning, the latest travel updates, and worldwide coverage.
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HOSPITALITY TRENDS
Outrigge | February 17, 2023
Solonis, a company specializing in modern property management solutions, has recently announced a partnership with Outrigger® Hospitality Group, a barefoot-luxury brand and management company based in Honolulu that owns/operates resorts, hotels, and condominiums. Outrigger® has selected Solonis to provide its guest engagement technologies and property management system to its 16 Hawaii Vacation Condo properties.
Outrigger® has charted a course of discovery for the past 75 years. It has premier hotel and beach resort properties spanning the Hawaiian Islands, Asia-Pacific, and the Indian Ocean, including Fiji, Mauritius, Thailand, and the Maldives. The company is renowned as an innovator in tourism development, in addition to its meaningful guest experiences. Solonis will now equip Outrigger®'s Hawaii Vacation Condos with customized solutions that meet special operational requirements, enhance guest experiences, and optimize front office and housekeeping efficiencies.
Outrigger® will gain access to Solonis' comprehensive reporting capabilities, revenue management tools, guest and owner portals, and flagship property management system through this partnership. Solonis will also provide several custom development items and oversee the full onsite implementation.
Carly Clement, VP of Hawaii Vacation Condos by Outrigger®, shared, "We appreciate Solonis' thoughtful approach towards innovation and are pleased to partner with them to provide our condo owners and guests with new efficiency and operational visibility while maintaining the personal touch that Outrigger is known for."
(Source – Business Wire)
About Outrigger®
Based in Honolulu, Hawaii, Outrigger Resorts & Hotels is a beach resort company that operates premium resorts and hotels in the Hawaiian Islands, Asia-Pacific, and Indian Ocean. Each Outrigger property offers a compelling guest experience with a distinct sense of place and is associated with local culture and world-class hospitality. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes OHANA Hotels by Outrigger®, Outrigger® Resorts, and Hawaii Vacation Condos by Outrigger®, in addition to managing select properties from top international hotel brands such as Best Western®, Wyndham Destinations, Embassy Suites®, and Hilton Grand VacationsTM.
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AIRLINES AND AIRPORTS
businesswire | March 28, 2023
Norse Atlantic Airways marks a new era in affordable transatlantic travel between the US and France with the celebration of its inaugural flight from Paris, Charles de Gaulle to New York JFK and from JFK to Charles de Gaulle. The daily direct service commenced on March 26th, 2023, providing customers with a quality service onboard modern Boeing 787 Dreamliner aircraft.
The launch of this route marks Norse Atlantic’s entry into yet another major international market as the airline continues to provide comfortable and budget-friendly travel options for long-haul flights.
“We are delighted to offer cost-effective travel and increased choices for our passengers between the vibrant cities of Paris and New York. This new route connecting the beautiful cities will further boost transatlantic travel benefiting local tourism and businesses on both sides of the Atlantic. With the addition of our latest route to Paris, our airline now offers a total of five European destinations from New York, JFK this summer, including Rome, Berlin, Oslo and London,” said Bjorn Tore Larsen, CEO of Norse Atlantic Airways.
With daily, direct flights from New York, JFK to Paris starting at just $289 one-way, including all applicable taxes, travelers can now access a high-quality airline and travel experience for a fraction of the cost of traditional transatlantic carriers, making travel more accessible to a vast range of leisure and businesspeople, including families, students, and budget-conscious travelers.
Daily departures from New York to Paris are at 12:30 a.m. EDT, with arrival in Paris at 2:05 p.m. local time. The return flights depart Paris at 8:00 pm local time, and land in NY at 10:15 p.m. EDT.
Current economy fares below:
JFK – CDG: $235 (one-way)
CDG – JFK: $289 (one-way)
Round Trip: $524
About Norse Atlantic Airways
Norse Atlantic Airways is a new airline that offers affordable fares on long-haul flights, primarily between Europe and the United States. The company was founded by CEO and major shareholder Bjørn Tore Larsen in March 2021. Norse has a fleet of 15 modern, fuel-efficient and more environmentally friendly Boeing 787 Dreamliners that will serve destinations including New York, Los Angeles, Fort Lauderdale, Orlando, Oslo, London, Berlin and Paris.
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