Plane seats to undergo huge re-vamp to revolutionise air travel - what will change?

Daily Express | July 23, 2019

Flight seats are in the midst of a huge overhaul in a switch which could see a welcome comfort boost for airline passengers. The Federal Aviation Administration, which is the US civil aviation body, revealed the plans for a staggered seat design. It hopes the proposals can be implemented by the end of 2020, on 50 new aircraft, to revolutionise the seating process. Engineers Molon Labe have designed the plane middle seat to be an extra three inches wider, to 21 inches, without reducing the overall seating capacity of the plane.

Spotlight

With close to 2.5 million people commuting into Tokyo on a daily basis, it’s no surprise that the city’s famous Shibuya Crossing can sometimes feel like an all-out scramble. But with Tokyo’s bustling culture and nearby natural landmarks, like Mount Fuji, Japan truly is a one-of-kind experience.

Spotlight

With close to 2.5 million people commuting into Tokyo on a daily basis, it’s no surprise that the city’s famous Shibuya Crossing can sometimes feel like an all-out scramble. But with Tokyo’s bustling culture and nearby natural landmarks, like Mount Fuji, Japan truly is a one-of-kind experience.

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TRAVEL TECHNOLOGY, HOSPITALITY TRENDS

Optii Announces Connectivity to Oracle Hospitality Integration Platform

Optii | September 29, 2022

Optii Solutions, the leading cloud-based hotel operations software, announced an integration with the Opera Hospitality Integration Platform (OHIP). The new integration will make it easier, faster, and more cost-effective for hoteliers to manage their integration between Optii and Oracle Cloud PMS.When implementing a modern technology solution like Optii, that is powered by artificial intelligence (AI) and machine learning (ML), integrations matter. When seeking to use hotel operations technology to increase productivity, reduce cost, and improve the guest experience, time is of the essence. The faster a solution like Optii can become operational, the faster the benefits are realized for hotel teams, their guests, and hotel owners. The integration with OHIP will address exactly this for Opera Cloud PMS hotel customers. Dino Pietropaolo, CTO of Optii Solutions said, Not only will this integration save Opera Cloud PMS customers time and money when choosing to transform their hotel operation with Optii, they will also get the latest in API technology and a high level of security with fine grained OAuth 2.0 on all APIs. The self serve aspect of Oracle Hospitality Integration Platform will mean a lot more flexibility and autonomy for hoteliers and for Optii. The typical integration between hotel technology applications and a hotel PMS requires work on both the technology application side and the PMS, while with OHIP, hotelier and technology providers such as Optii can manage the integration process without Oracle participation. “At Optii, customer success is everything. But when delays in integration happen, the time-to-value for our customers is impacted and often the mitigation is out of our control. With OHIP, together with our customer, we are in the driver’s seat and have full control of the process and timeline. This helps our customers realize their goals quicker. We are very excited to start offering OHIP integration to our customers in the coming weeks!” -Katherine Grass, CEO of Optii Solutions About Optii Solutions Optii Solutions is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. For further information, please visit: www.optiisolutions.com.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

NEOM names first partner hotel brands with Ennismore

NEOM | October 18, 2022

Hotel Development, the NEOM division responsible for building a future-centric hospitality ecosystem in the northwest corner of Saudi Arabia, has signed its inaugural hotel partner, Ennismore. With a blank canvas and no legacy infrastructure, Hotel Development will capitalize on the region's potential to establish a new era for the industry – one of imagination and a sense of duty to guide and inform how humanity engages with our world. The division will also support NEOM's bold ambitions to attract more than five million visitors by 2030.The agreement signed with Ennismore, the world's fastest-growing lifestyle hospitality company, corresponds with Hotel Development's main goal of establishing global partnerships. The inaugural tie-up will see two of Ennismore's iconic brands – 25hours Hotels and Morgans Originals – open properties in TROJENA, NEOM's mountain tourism destination that features a ski village. "Hotel Development aims to accelerate human progress by redefining how we travel, stay, and live. Our partnership with Ennismore echoes our mission to pioneer in the space of experiential hospitality in a way that shapes the future of hotels in the Kingdom and beyond. With a shared passion for developing differentiated and imaginative hospitality concepts, we look forward to seeing this relationship – and others like it – flourish." -Chris Newman, Executive Director, Hotel Development at NEOM Philip Gullett, Executive Director and Region Head, TROJENA, said: The mountains of TROJENA are set to become one of the most awe-inspiring destinations the world over. Both 25hours Hotels and Morgans Originals are ideal brands for TROJENA as we look to deliver extraordinary experiences for residents and visitors seeking luxury, adventure, entertainment, livability, and escape from the status quo. "25hours Hotels and Morgans Originals are lifestyle brands rooted in creativity, bringing design-focused spaces and authentic culinary experiences, creating deep connections with our guests. As we grow globally, we are excited for our brands to open in TROJENA, a unique setting, which will attract both local and international visitors." -Gaurav Bhushan, Co-CEO of Ennismore The 25hours team, together with founder Christoph Hoffmann and Berlin's Studio Aisslinger are working on a bespoke story and design concept for TROJENA. The narrative is inspired by the futuristic architecture of the building and will include nods to science-fiction movies as well as to the alpine heritage of the brand. The 25hours Hotel will have an in-house cinema, a farm-to-table restaurant, a bike workshop with co-working, as well as a rooftop restaurant with pool. The Morgans Originals hotel will be designed to transport guests from the surreal and natural landscapes of TROJENA, into a world rooted in the iconic cultural legacy of the brand. The hotel will feature four world-class dining outlets and a 2,000-meter destination spa and bathhouse, in addition to an architecturally significant ski slope roof and rooftop pool bar overlooking the dramatic TROJENA mountains. The hotel will also feature an eight-story vertical core with microclimates and immersive art experiences that will showcase the individuality of the brand. Early enabling construction works have already commenced in TROJENA, with the main construction work on the ski village due to begin at the end of 2022. In addition to hospitality, the village includes residential components centered around a public plaza, as well as high- end retail and dining experiences. The sides of the mountain extend onto the roof of the village, creating a stunning ski slope skyline that can be activated year-round through various adventure sports facilities. Tasked with driving the establishment of a world-class tourism sector, Hotel Development aims to serve the diversification goals of Saudi Vision 2030. In addition to forming strategic partnerships, the division will work alongside tourism sector partners on nurturing ambitious talent and proud Saudi ambassadors who will form the bedrock of the industry. Championing a culture of diversity and expertise, the division aims to build an ambitious workforce empowered to ideate boldly and reimagine hospitality from the ground up. About NEOM NEOM is an accelerator of human progress and a vision of what a new future might look like. It is a region in northwest Saudi Arabia on the Red Sea being built from the ground up as a living laboratory – a place where entrepreneurship will chart the course for this new future. It will be a destination and a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation. NEOM will include hyperconnected, cognitive cities, ports and enterprise zones, research centers, sports and entertainment venues and tourist destinations. As a hub for innovation, entrepreneurs, business leaders and companies will come to research, incubate, and commercialize new technologies and enterprises in groundbreaking ways. Residents of NEOM will embody an international ethos and embrace a culture of exploration, risk-taking and diversity. For further information email media@NEOM.com or visit www.NEOM.com and www.NEOM.com/en-us/newsroom. About Ennismore Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. It curates and manages unique properties and experiences in some of the most exciting destinations worldwide. Founded in 2011 by entrepreneur Sharan Pasricha, Ennismore and Accor entered a joint venture in 2021 to create a new autonomous entity, with Accor holding a majority shareholding. Creating the world's fastest-growing lifestyle hospitality company, it brings together Ennismore's know-how in building brands with creative storytelling, design, and authentic experiences, with Accor's wealth of knowledge in delivering scale, network growth and distribution. Under the leadership of Sharan Pasricha, Founder & Co-CEO, and Gaurav Bhushan, Co- CEO, Ennismore comprises 14 brands - with 101 operating properties and further 137 in the pipeline - and a collection of over 150 culturally relevant and diverse restaurants and nightlife destinations. Ennismore puts innovation at the center of everything it does, with four dedicated in-house specialist studios, which obsess every guest touchpoint including Carte Blanched – a fully integrated F&B concept platform; a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations division. Ennismore has been included in Fast Company's World's Most Innovative Companies lists in 2020 and 2021; ranked #29 in FT1000: Europe's Fastest-Growing Companies; and is part of FT Future 100 - the UK's fastest-growing businesses that are shaping the future of their sector. The Ennismore brands: 21c Museum Hotel, 25hours Hotels, Delano, Gleneagles, Hyde, JO&JOE, Mama Shelter, Mondrian, Morgans Originals, SLS, SO/, The Hoxton, TRIBE and Working From.

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TRAVEL TECHNOLOGY

VeriFLY by Daon Expands Capabilities to Streamline Access to Travel Documents

Daon | September 28, 2022

Daon, the Digital Identity Trust Company, announced expanded usage of its VeriFLY™ digital travel app to allow users to save required travel or event documents directly to their digital itinerary, providing one-point access for retrieval. VeriFLY is the world’s first widely adopted digital travel app to help travelers and event attendees quickly and safely meet their destination’s and event’s health and identity requirements.VeriFLY is the first mobile app service of its kind to support multiple airlines (codeshare, interline) and any number of countries’ travel requirements. It applies health certificates and related documents to multiple travel legs with similar entry/transit requirements. Its newest capability is now available in over 65 countries. “Daon VeriFLY continues to provide customers with the best user experience while traveling due to its ability to adapt quickly and effectively to the travel industry’s changing requirements, This new expanded capability removes the added stress of travel restrictions, providing travelers with health document credentials throughout their entire travel journey, including multiple leg trips, outbound and inbound travel, codeshares, interline and more.” -Tom Grissen, CEO of Daon Previously, VeriFLY users could only access necessary documents for point-to-point travel, but this new capability allows customers to use VeriFLY for multi-leg travel, even if there are different airlines within the complete itinerary to help federate across the VeriFLY ecosystem. This creates a seamless user experience more aligned to the airline web and app experience that travelers expect. VeriFLY gives travelers the benefits of a faster, smoother process – while enabling the carriers to deliver more on-time flights, faster boarding times, less counter transaction time, lower ground handling costs, fewer inadmissible passengers and related fines, better audit trails, all while promoting higher passenger usage of online check-in and self-service. Travelers worldwide have widely adopted VeriFLY and continue to utilize the mobile app for their ongoing travel experiences. VeriFLY is used by major airlines, cruise lines, hotels, and other businesses, including American Airlines, British Airways, Aer Lingus, Japan Airlines, Carnival Cruise Lines, Holland America Line, Viking Cruises, Hyatt Hotels & Resorts, and many others. VeriFLY recently reached the milestone of more than 12M travelers serviced, and recently over 1 million Carnival Cruise guests have used VeriFLY for a seamless travel experience. The VeriFLY travel app can be downloaded from the Apple App Store or Google Play. Users can create a secure profile and input flight information, upload crucial travel related documents, and any other essential identity and health documentation. Visit Daon at World Aviation Festival in Amsterdam (booth 12.561) on October 4-6, 2022, to learn how VeriFLY is defining the future of seamless travel. About Daon Daon, the Digital Identity Trust company, enables market-leading organizations worldwide to easily and accurately proof, verify, authenticate and secure customer identities at every trust point across the entire customer lifecycle. With industry-leading identity proofing and biometric authentication technologies at its core, Daon’s technology ensures that customer identities are accurately verified, easily asserted and safely recovered. By mitigating fraud, reducing friction, and ensuring regulatory compliance, Daon help businesses deliver a seamless customer experience, increase customer satisfaction and reduce cost. Daon delivers these solutions through its AI and ML-powered IdentityX® platform, chosen by leading companies in financial services, telcos, travel & hospitality and other industries to secure and process hundreds of millions of digital identity transactions daily. Learn more at www.daon.com.

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