TRAVEL TECHNOLOGY

Qatar Airways Steps towards offering Full Touchless In-flight Technology to Allay Post-Covid Travel Concerns

Qatar Airways | February 19, 2021

Qatar Airways is featuring its steps towards offering full touchless in-flight technology onboard its aircraft in a further indication of how airlines are adapting their product and marketing in light of customer sensitivities to flying in the post-pandemic environment.

The Gulf carrier is introducing technology enabling passengers to navigate the onboard IFE across its Airbus A350 fleet utilizing their own electronic devices, just as the offering the option to utilize their own headphones to get to access onboard through Bluetooth technology on its Boeing 787 fleet.

Qatar Airways chief executive Akbar Al Baker says: “The introduction of the state-of-the-art zero-touch technology, and enabling passengers to use their personal Bluetooth headset on board is an important step in taking our already rigorous and stringent Covid-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on board.

“We hope it provides yet further assurance of the safety of air travel, as well as offering passengers on board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky.”

Spotlight

Key industry spokespeople joined us for an informative Q&A on the Hospitality Industry.

Ted Horner (Managing Director at Hospitality Technology Consultants), Tish Nyar (Director of Operations at Australia & New Zealand TFE Hotels), and Scott Boyes (Vice President Operations at NSW/ACT Accor Hotels) provided their insight on the interaction between technology and hospitality.

Spotlight

Key industry spokespeople joined us for an informative Q&A on the Hospitality Industry.

Ted Horner (Managing Director at Hospitality Technology Consultants), Tish Nyar (Director of Operations at Australia & New Zealand TFE Hotels), and Scott Boyes (Vice President Operations at NSW/ACT Accor Hotels) provided their insight on the interaction between technology and hospitality.

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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

Fareportal and Amadeus Expand Partnership with Integration of NDC Offers

Fareportal | November 18, 2022

Fareportal’s prominence in the travel industry’s adoption of new distribution capability (NDC) to advance travel retailing is growing with its most recent integration of NDC with Amadeus, a leader in global travel technology and long-time partner of Fareportal. The company behind leading online travel agencies CheapOair and OneTravel, Fareportal has been a front-runner in NDC integrations, with multiple airlines supported over the past few years. Amadeus has been a major driver of NDC since the technology standard’s inception and has heavily invested in retailing capabilities to enable this transition for our industry. Amadeus is live with NDC-enabled content in every region of the world and deeply committed to progressing NDC adoption and collaborating to unlock opportunities for value creation. Fareportal is leveraging the benefits of the Amadeus Travel Platform to access NDC-enabled content. Among the advantages is the ability for travel sellers to search, compare, book, and service air content through one single platform. Amadeus currently is partnering with more than 20 airlines to distribute NDC-sourced content in the Amadeus Travel Platform. More than half of them are already making their NDC content available in Amadeus. For the air traveler, the benefit of NDC comes in the form of enhanced retail offerings via a single platform. Passengers can access the full suite of products offered by an airline, all within the OTA’s digital ecosystem. Amadeus’ NDC-enabled solutions allow for complex servicing capabilities for NDC offers, which help streamline customer support, providing the ability to help those travelers who require post transaction service. “Our partnership with Amadeus has continued to grow and expand over the years. This latest integration highlights the strength of its solutions and the benefit Amadeus provides to our brands, CheapOair and OneTravel.” -Werner Kunz-Cho, Fareportal CEO Sam Abdou, Executive Vice President, Airline Distribution, Search and Online, Amadeus, adds, “The fact that our long-term relationship with Fareportal continues to grow is a testament to the strength of our teams and their dedication to technology innovation. We believe that NDC is critical to the advancement of travel retailing and we are dedicated to driving its growth and success for the benefit of all players. Today’s announcement with Fareportal is significant given the role online travel agencies play in advancing NDC and accelerating its adoption around the world. About Fareportal: Fareportal is a travel technology company powering a next generation travel concierge service. Utilizing its innovative technology and company-owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and One Travel, Fareportal enables consumers to book online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international and domestic flight, hotel, and other travel and add-on ancillaries.  About Amadeus: Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. In 2019, we helped connect over 1.9 billion people to local travel providers in over 190 countries. We have a global mindset and a local presence wherever our customers need us. Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys. Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company has also been recognized by the Dow Jones Sustainability Index for the last ten years.To find out more about Amadeus, visit www.amadeus.com.

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TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL

Sabre partners with Trava to digitalize post booking for travel agents

Sabre Corporation and Trava | November 17, 2022

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INDUSTRY OUTLOOK,HOSPITALITY TRENDS

INTELITY's to Update the Partnership with Unifocus

INTELITY | December 26, 2022

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