Qatar Airways Steps towards offering Full Touchless In-flight Technology to Allay Post-Covid Travel Concerns

Qatar Airways is featuring its steps towards offering full touchless in-flight technology onboard its aircraft in a further indication of how airlines are adapting their product and marketing in light of customer sensitivities to flying in the post-pandemic environment.

The Gulf carrier is introducing technology enabling passengers to navigate the onboard IFE across its Airbus A350 fleet utilizing their own electronic devices, just as the offering the option to utilize their own headphones to get to access onboard through Bluetooth technology on its Boeing 787 fleet.

Qatar Airways chief executive Akbar Al Baker says: “The introduction of the state-of-the-art zero-touch technology, and enabling passengers to use their personal Bluetooth headset on board is an important step in taking our already rigorous and stringent Covid-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on board.

“We hope it provides yet further assurance of the safety of air travel, as well as offering passengers on board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky.”