Hospitality Trends
Globenewswire | July 10, 2023
Phunware, Inc.the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, announced today its Smart Hospitality Solution is being launched at Thumper Pond Resort.
Set in the heart of Minnesota, Thumper Pond Resort is an oasis of relaxation and recreation. With its championship golf course, luxurious spa, world-class dining and an invigorating indoor water park, Thumper Pond Resort offers an unrivaled blend of tranquility and exhilaration. Surrounded by over 200 acres of verdant woodland, the resort promises a captivating escape from the everyday, immersing guests in a world where the ambiance of natural beauty is complemented by top-tier amenities and a commitment to outstanding service.
"We are thrilled to bring our Smart Hospitality Solution to the prestigious Thumper Pond Resort in partnership with its innovative new owner who is committed to digital transformation," said Russ Buyse, CEO of Phunware. "Our technology will help redefine the guest experience by offering a unique blend of personalized services and digital amenities that seamlessly integrate with and enhance the existing infrastructure across such a beautiful property."
Key features of Phunware’s Smart Hospitality Solution include:
Mobile Application: Native iOS and Android applications optimized for hospitality that can take advantage of core device capabilities that make experiences more secure, intuitive and engaging.
Contextual Engagement: Guests can receive notifications based on their location and preferences, improving communication and enhancing the guest experience.
Location-Based Services: With these features, guests can easily find their way around the resort with indoor navigation, wayfinding and mapping.
Artificial Intelligence (AI) and Data Analytics: Using AI and machine learning, the platform collects, analyzes and makes recommendations based on data to provide insights that can improve services, personalize engagement and increase operational efficiency.
"Phunware's Smart Hospitality Solution aligns perfectly with our commitment to providing guests with a superior and personalized experience," said Jatin Patel, Owner of Thumper Pond Resort. "By embracing this advanced technology, we hope to create an unforgettable stay for our guests, offering them innovative and engaging services."
About Thumper Pond Resort
Featuring 78 spacious suites and 26 RV sites across more than 210 acres, Thumper Pond Resort is a premier choice in central Minnesota lakes country for family reunions, corporate retreats, golf outings and destination weddings. With a stunning golf course and enough activities onsite to keep everyone busy, the resort is a premier choice of Otter Tail County hotels for group and corporate travel. Thumper Pond Resort is located three hours northwest of the Twin Cities or ninety minutes southeast of Fargo.
About Phunware, Inc.
Everything You Need to Succeed on Mobile — Transforming Digital Human Experience
Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://phunware.com.
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Travel Technology, Business Travel, Airlines and Airports
PR Newswire | August 23, 2023
TravelBank is now offering New Distribution Capability (NDC) booking features with American Airlines through the TravelBank platform. The investments in technology made by American Airlines and TravelBank, which is now part of U.S. Bank, provide customers an enhanced shopping experience with more access to fares and greater availability of services and benefits offered by American Airlines through the TravelBank platform.
TravelBank users are now able to use credits from a canceled or changed flight to keep everything in one place. Now, American Airlines makes legacy EDIFACT tickets exchangeable through NDC-based connections. It is the first airline to have this type of functionality. Users can expect a consistent and seamless experience booking, canceling, and rebooking any American Airlines flight booked on TravelBank regardless of the content source.
"American Airlines is focused on providing a modern retailing experience and this is just one more initiative that gives customers access to enhanced content and functionality," said Neil Geurin, managing director of Airline Retailing, American Airlines.
American Airlines makes it easier for its fliers using TravelBank to:
Reschedule flights and turn canceled flights into new flight fares;
Use existing tools and browse the ecosystem on their own, shortening processing times and
Benefit fromNDC options, resulting in a more seamless experience with relevant, tailored content via modern retailing channels.
"American Airlines is helping us maintain our mission of bringing customers a best-in-class experience and the most up-to-date technological advancements," said Duke Chung, co-founder and CEO of TravelBank. "Customers booking on American Airlines will now have the most seamless experience from pre-booking to post-booking."
About TravelBank
TravelBank is an all-in-one travel, expense, and corporate card management platform acquired by U.S. Bancorp, parent company of U.S. Bank, in 2021. TravelBank powers data-backed financial decisions for more than 15,000 companies. TravelBank helps reduce company expenditure by 30% on average while improving the employee experience through a user-friendly design, fast expense reimbursements, and travel rewards program. Businesses can design and deploy custom travel and work from home expense policies with ease, and create a baseline for spend that matches the needs of an organization. TravelBank's platform guides employees to stay within their company budget, so financial admins and decision-makers can focus on the core business, not the nuances of a company policy. Organizations of all sizes can harness the experience of TravelBank's in-house travel team alongside a dedicated customer success team for 24/7 concierge-level support, available by phone, email, or chat. Learn how to better manage your company's business spend by visiting travelbank.com today.
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Hospitality Trends
prnewswire | August 21, 2023
Brittain Resorts & Hotels is thrilled to announce its recent recognition as the only hospitality management company named one of the "Best Places to Work in South Carolina for 2023." This prestigious award highlights the company's unwavering commitment to fostering a positive and enriching work environment for its team members.
The Best Places to Work in South Carolina award is a testament to Brittain Resorts & Hotels' dedication to creating a workplace that prioritizes team member well-being, professional growth, and a strong sense of community. With a deep understanding that happy team members lead to exceptional guest experiences, the company has consistently invested in initiatives that promote a healthy work-life balance, open communication, and a culture of inclusivity.
"We are extremely proud to receive this esteemed award, which underscores our ongoing efforts to provide our team members with a fulfilling and supportive work environment," said Melissa Bilka, Vice President of Team Member Services at Brittain Resorts & Hotels. "Our team members are the heart and soul of our company, and we are deeply committed to fostering a workplace where they can thrive both personally and professionally."
Brittain Resorts & Hotels' dedication to associate development is exemplified through its comprehensive training programs, mentorship opportunities, and career advancement pathways. The company believes in recognizing and celebrating the unique talents and contributions of each team member, encouraging a collaborative and innovative atmosphere.
The award also reflects Brittain Resorts & Hotels' commitment to giving back to the local community through various charitable initiatives and volunteer programs. The company's core values of integrity, respect, and excellence extend beyond its guest services and into its relationships with employees and the broader community.
About Brittain Resorts & Hotels (BRH)
Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of their team members, guests, partners, and the communities they serve in providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos in the portfolio, the company currently operates 20+ hotels and resorts and 40+ restaurants & bars within the United States.
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