Record-Breaking Year For Tourism In Victoria

Victoria has cemented its place as Australia’s best tourist destination, with new data showing that 2018 was our tourism industry’s biggest year on record, welcoming more international visitors than ever before.International visitors to Victoria spent an unprecedented $8.5 billion in 2018, up 12.9 per cent on the previous year driving economic growth and creating thousands of jobs.Data from Tourism Research Australia shows Victoria welcomed 3 million international visitors who stayed a combined 72.9 million nights in the state.Victoria’s tourism industry is growing at almost three times the national average and far surpassing Queensland at 3.7 per cent, and New South Wales at 2.4 per cent.

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Commercial Travel

Red Roof SHE Leads Forum Celebrates, Supports and Inspires Women in Hospitality to Fuel Personal and Professional Growth

PR Newswire | October 26, 2023

Red Roof, an award-winning leader in the lodging industry, hosted over 200 attendees at its 2023 SHE Leads Forum in Dallas. From sound baths to sound advice and student scholarships, attendees – mostly women in the hospitality industry – left the Forum inspired and armed with insightful information and tools to support, help and elevate themselves for future success. This year's SHE Leads Forum was based on SHE, inspired by Red Roof'sSM pillars of ownership, personal branding, and wellness brought to life, with support from HBO, through interviews, a stellar lineup of speakers and workshops, networking, and even a meditative sound bath. Program leader and founder, Red Roof Chief Marketing Officer (CMO) Marina MacDonald opened the Forum celebrating the growth of women in the hospitality industry and at Red Roof. "In recent decades, there has been an evolution, a growing emphasis on women's professional development as part of broader efforts to close gender gaps in the workforce. And while hospitality is still a male-dominated industry, even that is evolving," said MacDonald. "Last year, we celebrated 31 percent of our Red Roof properties owned or partially owned by women, and this year, that number is over 35 percent, thanks in large part to participation in Red Roof women initiatives throughout the year." The Forum also celebrated the future of the hospitality industry by presenting seven deserving students with 'SHE Leads Forum Student Scholarships,' sponsored by DISH Business. Each student was selected by their school, including Cornell University, Florida International University, Howard University and University of Nevada, Las Vegas, to attend the SHE Leads Forum free of charge. Dr. Lalia Rach, Founder and Partner, Rach Enterprises and best-selling author of Managing the Book on You! Rewriting Your Leadership Story, moderated the two-day Forum. "Red Roof's 'SHE Leads Forum' is in a class all its own! It is jam-packed with interesting speakers, iconic women leaders sharing information, and a passionate leader, Red Roof CMO Marina MacDonald," said Rach. "The biggest difference is the engagement of the attendees, all successful professionals, who want to learn, be inspired, meet new people and connect with those they know. The energy, the desire to be more, is so inspiring." Keynote speaker Dorothy Dowling, Founder of Introspect Strategic Advisor Services, helped motivate the crowd with her inspirational thoughts. "Women's leadership events such as 'SHE Leads' are like having a trusty guide on our journey, whether it's climbing the corporate ladder or venturing into the world of hotel ownership. They're not just about empowerment, they're about real-world guidance. These events let us tap into the experiences of women who've been there, done that. It's like getting insider tips for navigating our own unique paths," said Dowling. Through a session on Red Roof's Strategic Initiatives, with Red Roof Director of Strategic Initiatives Lina Patel and Chief Development Officer Matthew Hostetler, attendees also learned about SHE, inspired by Red Roof's sister program, RIDE with Red RoofSM. While SHE is intended to motivate, RIDE is intended to activate — providing access to capital, educational resources and the connections needed to build a strong network of industry partners. SHE Leads attendees also heard from experts offering business advice. Jyoti Sarolia, President and CEO at Ellis Hospitality gave an informational talk about how attendees can fine tune their lending skills and be ready to finance their next project. Christine Taylor, Claims Consultant & Strategic Insurance Partner at Lockton Companies, spoke about the state of the property and casualty insurance market, educating attendees on the importance of insuring their assets and understanding risk. Listening to and interacting with so many enthusiastic and seasoned business owners left many inspired. AAHOA EVP of Communications and Chief Strategy Officer Heather Carnes, who also spoke at the Forum, was struck by the collective fearlessness in the room. "When I looked at the strength, intelligence and the daring nature of the women in attendance, I know that the future of the hospitality industry is in great hands. The can-do attitude and entrepreneurial spirit in the room was palpable and contagious. I left feeling like, in conjunction with this amazing group, I could change the world," said Carnes. Forum speaker Marti Winer, Executive Leader and General Manager of Casa Bonita said, "Programs like SHE Leads are crucial to women in hospitality and beyond for three important reasons. The first is that they provide a forum for conversation. They are a safe space to meet, explore and create the critical relationships that advance careers. The second reason is education. These forums provide much needed and customized learning opportunities for women that are largely unavailable elsewhere. The final reason is innovation. Dedicated time away from the day-to-day allows for more focused thinking, processing and collaborating. As a result, great ideas are born and given space to germinate." The annual SHE Leads Forum kicks off a year-long infusion of inspiration for women primarily in hospitality that facilitates sharing professional experiences and provides collaborative learning opportunities to continue to foster change in the industry. 'SHE' provides thought leadership, access to resources, and serves as a platform, sharing content and best practices through a dedicated website.

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Travel Technology

Air France-KLM and Sabre sign NDC distribution agreement

PR Newswire | October 23, 2023

Air France-KLM and Sabre Corporation a leading software and technology provider that powers the global travel industry, today announced completion of a strategic multi-year NDC distribution agreement as well as the renewal of their existing EDIFACT agreement. Collaboration between the partners has been extended with New Distribution Capability (NDC) enriched offers, which will be marketed and sold alongside EDIFACT content, through Sabre's global distribution system (GDS). The Air France-KLM NDC offers will be rolled out to Sabre-connected travel agencies in a phased approach next year. The agreement demonstrates Sabre's continued commitment to driving value and serving the diverse interests of the various stakeholders participating in the global travel marketplace. It helps agencies to efficiently shop and compare increasingly sophisticated offers, while their travelers will benefit from an enhanced experience with more choice and transparency. It also enables Air France and KLM to distribute their customized NDC offers, thanks to continuous pricing and tailor-made bundles, to the global network of Sabre-connected agencies. said Angus Clarke, Chief Commercial Officer, Air France-KLM. Choosing the right travel technology partners with which to collaborate is essential. Hence, we are pleased to extend our cooperation with Sabre. This will support our travel agent partners to provide the Air France-KLM enriched and attractive NDC offer, giving the travelers a wider range of options to enhance their journey, from start to finish. [Source: PR Newswire] "Our partnership with Air France-KLM reflects our commitment to modern travel retailing and a big step forward for our presence in Europe," added Roshan Mendis, Chief Commercial Officer, Sabre Travel Solutions. "From the beginning, Sabre has been committed to go beyond NDC to help build a new travel ecosystem that is more efficient and personalized, meeting the dynamic needs of today's travelers. We are delighted to bring our customers EDIFACT and enhanced NDC content as we transition to a new world of Offers and Orders."

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Travel Technology

Hyatt Regency Changshu Kuncheng Lake Debuts as First International Brand Hotel in Changshu

Business Wire | October 30, 2023

Hyatt Hotels Corporation announced the opening of Hyatt Regency Changshu Kuncheng Lake, a timeless urban haven on the east bank of Kuncheng Lake and one of the highest hotels in Changshu, with panoramic lake, city, mountain and sunset views. Located a one-hour drive from Suzhou, Wuxi and Shanghai, with convenient access to Changshu’s intercity train network, the hotel offers the perfect retreat from the hustle and bustle. Changshu is hailed as the blessed land in the south of Yangtze River, a destination of spectacular natural beauty where green mountains stretch into the city and water flows to the sea. With a history dating back more than 3,000 years, it is also an important birthplace of Wu culture, which is characterized as being delicate, graceful and refined, having preserved many unique cultural traditions nonextant in other regions of China. “We are excited to welcome guests to Hyatt Regency Changshu Kuncheng Lake, an ideal destination for discovering the unique historical, cultural and natural richness of Changshu,” said Frank Chen, general manager, Hyatt Regency Changshu Kuncheng Lake. “With modern guestrooms, delightful culinary experiences and flexible event spaces accompanied by thoughtful service, our hotel offers a vibrant new stay experience in Changshu and a premier gathering venue.” Contemporary Design Owned by fashion and textile giant Bosideng, the hotel is designed as a modern reflection of Yushan Mountain’s cultural heritage infused with Bosideng’s dynamic spirit of creativity and innovation. The result is a distinctive contemporary edge including décor inspired by feathers and the timeless charm of the traditional guqin instrument, which creates a welcoming and relaxing atmosphere. The harmony of modernity and tradition expressed in artwork, murals and motifs around the hotel transforms every space into a gallery of sophistication. Spacious Accommodation Hyatt Regency Changshu Kuncheng Lake offers 289 spacious guestrooms and suites ranging from 430 to 1722 square feet (40 to 160 square meters), furnished in contemporary style with plush fabrics, marble bathrooms, a work desk and floor-to-ceiling windows offering memorable lake or city views. Thoughtful amenities such as high-speed Wi-Fi, a Bluetooth sound system and satellite TV ensure guests stay well connected and entertained, while Regency Club access in premier rooms provides complimentary privileges such as afternoon tea and evening cocktails. For families and guests with longer stays, the hotel offers two-bedroom suites with additional space for added convenience. Meanwhile, the Presidential Suite on the 33rd floor provides a residential-style retreat with a dining room, kitchen and study. Culinary Experiences Surrounded by sweeping views from the 36th to 38th floors, the hotel’s four distinct dining venues indulge guests in a variety of culinary experiences ranging from local street food to international fusion cuisine. Market Café satisfies appetites throughout the day with an array of international flavors, including abundant buffet selections. Xiang Yue showcases local cuisine and Zhejiang Chinese specialties crafted with fresh seasonal ingredients and offers eight exclusive private dining room settings for business dinners, social gatherings and celebrations. At Yinxiu 36, guests can savor the authentic teppanyaki cooked right before their eyes in an interactive journey of gastronomy. Come evening, The Lounge is the perfect place to unwind, enjoying signature canapés and cocktails in a social ambience with live music. Recreation and Wellness A 24-hour fitness center and an indoor swimming pool with stunning lake views make it easy for guests to relax and recharge after a day of business or sightseeing. Guests can also enjoy Changshu’s pleasantly mild climate while immersing in lakeside activities such as cycling and kite-flying. The hotel is also well placed for guests to explore Changshu’s stunning landscapes, whether hiking up its most prominent peak at Yushan Mountain National Forest Park or taking a scenic boat ride through Shajiabang National Wetland Park. Meetings, Weddings and Events Offering over 25,994 square feet (2,415 square meters) of versatile spaces, Hyatt Regency Changshu Kuncheng Lake provides an exceptional setting for business and social events and once-in-a-lifetime celebrations, whether on an intimate or large scale. Its largest venue is the Regency Ballroom, one of two pillar-free ballrooms, spanning 9,149 square feet (850 square meters) with a separate lounge area, built-in LED screen and French windows. The hotel also boasts ten meeting rooms and boardrooms equipped with state-of-the-art audio-visual technology, as well as exclusive spaces suited for private parties and VIP events. Coupled with the support of its event specialists and catering experts, Hyatt Regency Changshu Kuncheng Lake is set to become a go-to gathering place for a successful and stress-free event experience. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at Hyatt Regency Changshu Kuncheng Lake, from November 1, 2023 to January 31, 2024, part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers.

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