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TRAVEL TECHNOLOGY

Rethinking Travel Through Regenerative Tourism and Technology Advancement

Euromonitor International | November 09, 2020

With world arrivals forecast to be down 50% by the end of 2020, the global travel supply chain is under immense pressure. Faced with the reality of a global recession and new waves of the virus, countries are using innovation to accelerate recovery, according to global market research company Euromonitor International’s new report ‘Accelerating Travel Innovation after Coronavirus’.

Spotlight

Three Strategies to Future-Proof Your Contact Center

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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Spotlight

Three Strategies to Future-Proof Your Contact Center

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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Internova Travel Group Elevates Internova SELECT Hotels & Resorts

Internova Travel Group | March 03, 2023

Internova Travel Group, a travel services company, elevated its exclusive Internova SELECT Hotels and Resorts Program for 2023 with additional luxury properties, offering more client options and benefits. Its travel advisors can introduce their clients to these elevated properties and benefits. With selected hotels and resorts, their clients would affiliate with Internova and utilize the special amenities during their stay. These new partners would enhance the Internova SELECT Hotels and Resorts footprint in popular global tourist destinations. The hotels and resorts are unique in the market with historical significance and awesome surroundings, located in the United States, Italy, France, Greece and Spain. With special amenities, it also provides early check-in and late check-out facility, room upgrade based on availability, hotel amenity, daily complimentary breakfast for two, and in-room Wi-Fi. Consumers can book their stay at the Internova SELECT properties through the travel advisor at Global Travel Collection or Travel Leaders Network and ALTOUR. Executive Vice President of Partner Relations at Internova, Albert Herrera said, "We continue to strategically evolve the Internova SELECT Hotels & Resorts collection, always fine-tuning our search for properties that represent the best in luxury travel." He added, "Our Internova travel advisors can feel confident that hotels and resorts included in the Internova SELECT brand will provide their clients with an intimate and luxurious vacation experience, meeting the highest standards for comfort and service combined with the most sought-after amenities." (Source – Cision PR Newswire) About Internova Travel Group Headquartered in New York City, Internova Travel Group, a travel services company, connects travel brands for comfortable personal travel and corporate events with enhanced travel experience. With its services, it manages the business, franchise firms and leisure. It has a network of travel advisors in over 6,000 company-owned and affiliated locations in the U.S., the U.K., Mexico, and Canada, and a presence in about 80 countries. Through its huge network of over 100,000 travel advisors, it reaches travelers worldwide. Its expert travel advisors and executives have transformed the travel experience since 2008. As a result, it received recognition for innovation in digital, print and social marketing in the travel industry.

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TRAVEL TECHNOLOGY

Tripleseat Partners with Cvent for New Integration to Enhance Event Management

Tripleseat | February 03, 2023

Tripleseat, a prominent cloud-based sales and catering management platform for hotels, recently announced a collaboration with Cvent, a leader in events, meetings, and hospitality technology, creating a new integration that will unite and automate the event management and inquiry process. This integration will connect the Tripleseat platform to the Cvent Supplier Network. As a result, event planners utilizing Cvent to submit a request for proposal (RFP) to venues will automatically be added as new leads on the Tripleseat accounts of the respective venues. To benefit from this integration, venues must be a Cvent Supplier Network member as well as a Tripleseat customer. Moreover, the integration allows venues, particularly hotels, to gain from the global reach of the two companies. More than 15,000 hotels, restaurants, and unique venues worldwide use Tripleseat to book 10 million events and experience a 35% increase in customer revenue. Additionally, over 90,000 corporate planners use Cvent to source venues and manage events. Jonathan Morse, CEO of Tripleseat, said, "There is no doubt that the number of events being planned and the cost per event is growing." He added, "Which is exactly why we partnered with Cvent. Our new integration will help venues that work with both Tripleseat and Cvent to reach thousands of event planners who are looking for properties to host their events in 2023." (Source – PR Newswire) About Tripleseat Tripleseat is a web-based catering and event management platform for hotels, restaurants, and distinctive venues headquartered in Concord, Massachusetts. It collects leads from the venue's website and Facebook page and automatically populates everything to make the event manager's job easier. With a few clicks, the platform can create a client database, track their booking history, generate all the necessary documents, and display the information on an accessible web-based calendar. Tripleseat is disrupting the restaurant industry by providing solutions and streamlining the entire event process.

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HOSPITALITY TRENDS

Retro Hospitality Selects Tambourine to Enhance Quirk Hotels Digital Experience

Hospitality Solutions News | February 02, 2023

Retro Hospitality, a Virginia-based hospitality firm, has chosen Tambourine, a digital marketing company working with resorts, hotels, and tourism destinations, to reinvent the digital experience for Quirk Hotels. Retro Hospitality aimed to bring art and design-focused boutiques to the limelight of its digital story following the addition of a second location in Charlottesville, Virginia, in March of 2020. To introduce potential guests to both properties, Tambourine designers created a dual splash page experience for Quirk Hotels. The user can then switch between the Charlottesville and Richmond locations on the website. Tambourine is a digital marketing firm reshaping the hospitality industry with custom-integrated marketing solutions for resorts, hotels, and destinations worldwide. The firm’s prominence in the market for independent and branded hotels is a testament to its core values, which include raising standards for hotel website design, a customer-first approach, and making performance digital marketing simpler and more lucrative for its valued partners. Diego Rodriguez, Design Lead at Tambourine, shared, "We wanted to enrich the brand narrative by linking both properties, but we also wanted to give each property an individual user experience." He added, "We strived to design a website that embodies the beautiful in-person experience. Tambourine was part of the original Quirk Hotels launch in Richmond, so we are excited to see the original vision expanded upon." (Source – PR Newswire) About Tambourine Tambourine was founded in 1984 and is headquartered in Fort Lauderdale, Florida. It is an award-winning digital marketing agency that drives demand, revenue, and brand awareness in the hospitality industry. The firm is a valuable partner for elite hoteliers, hotel management, and asset management firms looking to outperform their competitors, increase bottom-line profitability, and reduce OTA reliance. Using the best-in-class technology, the company's comprehensive managed service program maximizes traffic and conversions across all digital channels to empower properties.

Read More

BUSINESS TRAVEL

Internova Travel Group Elevates Internova SELECT Hotels & Resorts

Internova Travel Group | March 03, 2023

Internova Travel Group, a travel services company, elevated its exclusive Internova SELECT Hotels and Resorts Program for 2023 with additional luxury properties, offering more client options and benefits. Its travel advisors can introduce their clients to these elevated properties and benefits. With selected hotels and resorts, their clients would affiliate with Internova and utilize the special amenities during their stay. These new partners would enhance the Internova SELECT Hotels and Resorts footprint in popular global tourist destinations. The hotels and resorts are unique in the market with historical significance and awesome surroundings, located in the United States, Italy, France, Greece and Spain. With special amenities, it also provides early check-in and late check-out facility, room upgrade based on availability, hotel amenity, daily complimentary breakfast for two, and in-room Wi-Fi. Consumers can book their stay at the Internova SELECT properties through the travel advisor at Global Travel Collection or Travel Leaders Network and ALTOUR. Executive Vice President of Partner Relations at Internova, Albert Herrera said, "We continue to strategically evolve the Internova SELECT Hotels & Resorts collection, always fine-tuning our search for properties that represent the best in luxury travel." He added, "Our Internova travel advisors can feel confident that hotels and resorts included in the Internova SELECT brand will provide their clients with an intimate and luxurious vacation experience, meeting the highest standards for comfort and service combined with the most sought-after amenities." (Source – Cision PR Newswire) About Internova Travel Group Headquartered in New York City, Internova Travel Group, a travel services company, connects travel brands for comfortable personal travel and corporate events with enhanced travel experience. With its services, it manages the business, franchise firms and leisure. It has a network of travel advisors in over 6,000 company-owned and affiliated locations in the U.S., the U.K., Mexico, and Canada, and a presence in about 80 countries. Through its huge network of over 100,000 travel advisors, it reaches travelers worldwide. Its expert travel advisors and executives have transformed the travel experience since 2008. As a result, it received recognition for innovation in digital, print and social marketing in the travel industry.

Read More

TRAVEL TECHNOLOGY

Tripleseat Partners with Cvent for New Integration to Enhance Event Management

Tripleseat | February 03, 2023

Tripleseat, a prominent cloud-based sales and catering management platform for hotels, recently announced a collaboration with Cvent, a leader in events, meetings, and hospitality technology, creating a new integration that will unite and automate the event management and inquiry process. This integration will connect the Tripleseat platform to the Cvent Supplier Network. As a result, event planners utilizing Cvent to submit a request for proposal (RFP) to venues will automatically be added as new leads on the Tripleseat accounts of the respective venues. To benefit from this integration, venues must be a Cvent Supplier Network member as well as a Tripleseat customer. Moreover, the integration allows venues, particularly hotels, to gain from the global reach of the two companies. More than 15,000 hotels, restaurants, and unique venues worldwide use Tripleseat to book 10 million events and experience a 35% increase in customer revenue. Additionally, over 90,000 corporate planners use Cvent to source venues and manage events. Jonathan Morse, CEO of Tripleseat, said, "There is no doubt that the number of events being planned and the cost per event is growing." He added, "Which is exactly why we partnered with Cvent. Our new integration will help venues that work with both Tripleseat and Cvent to reach thousands of event planners who are looking for properties to host their events in 2023." (Source – PR Newswire) About Tripleseat Tripleseat is a web-based catering and event management platform for hotels, restaurants, and distinctive venues headquartered in Concord, Massachusetts. It collects leads from the venue's website and Facebook page and automatically populates everything to make the event manager's job easier. With a few clicks, the platform can create a client database, track their booking history, generate all the necessary documents, and display the information on an accessible web-based calendar. Tripleseat is disrupting the restaurant industry by providing solutions and streamlining the entire event process.

Read More

HOSPITALITY TRENDS

Retro Hospitality Selects Tambourine to Enhance Quirk Hotels Digital Experience

Hospitality Solutions News | February 02, 2023

Retro Hospitality, a Virginia-based hospitality firm, has chosen Tambourine, a digital marketing company working with resorts, hotels, and tourism destinations, to reinvent the digital experience for Quirk Hotels. Retro Hospitality aimed to bring art and design-focused boutiques to the limelight of its digital story following the addition of a second location in Charlottesville, Virginia, in March of 2020. To introduce potential guests to both properties, Tambourine designers created a dual splash page experience for Quirk Hotels. The user can then switch between the Charlottesville and Richmond locations on the website. Tambourine is a digital marketing firm reshaping the hospitality industry with custom-integrated marketing solutions for resorts, hotels, and destinations worldwide. The firm’s prominence in the market for independent and branded hotels is a testament to its core values, which include raising standards for hotel website design, a customer-first approach, and making performance digital marketing simpler and more lucrative for its valued partners. Diego Rodriguez, Design Lead at Tambourine, shared, "We wanted to enrich the brand narrative by linking both properties, but we also wanted to give each property an individual user experience." He added, "We strived to design a website that embodies the beautiful in-person experience. Tambourine was part of the original Quirk Hotels launch in Richmond, so we are excited to see the original vision expanded upon." (Source – PR Newswire) About Tambourine Tambourine was founded in 1984 and is headquartered in Fort Lauderdale, Florida. It is an award-winning digital marketing agency that drives demand, revenue, and brand awareness in the hospitality industry. The firm is a valuable partner for elite hoteliers, hotel management, and asset management firms looking to outperform their competitors, increase bottom-line profitability, and reduce OTA reliance. Using the best-in-class technology, the company's comprehensive managed service program maximizes traffic and conversions across all digital channels to empower properties.

Read More

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