Risk management solution expands offerings for corporate travel

PhocusWire | August 07, 2019

Sitata, a global health, safety and risk management service for travelers, is expanding its offerings to better serve corporate travel needs.Launched in 2012, Sitata informs travelers about risks such as disease outbreaks, protests, labor strikes, violence and extreme weather.The updates are tailored to meet duty of care needs of businesses of all sizes. They include itinerary management, chat assistance and a health service that connects travelers to doctors in Sitatas network for video calls, advice, clinic visits and pre-trip consultations. The platform also has added GPS capabilities so travelers can easily share updates with their employer or family and companies can track employees locations – unless the app is in privacy mode.

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BUSINESS TRAVEL

Life House is Cementing Its Status as the Go-To Management Company for Independent Hotels in Mexico

Life House | March 20, 2023

Tech-enabled hotel management company, Life House, has announced the addition of two more properties in Mexico to its growing portfolio of 80+ independent hotels. The two properties are Faisano Nomadas in Aldea Zama and The Carmen in Playa Del Carmen. With these hotels, Life House is now managing five independent hotels in the Mexican state of Quintana Roo. The Carmen is a 37-room hotel in the heart of Playa Del Carmen that is catered to adult vacations and is located directly on the beach. Built in 2017, the hotel features stunning views of the Caribbean from its rooftop bar and lounge, Deck5, and also hosts an Italian restaurant, La Famiglia, on the ground floor. The Owner is a long-time Denver-based developer. Ownership was very excited to have Life House take the reins given their existing presence in the Playa Market. “We selected Life House for the promise of its advanced tech stack and the opportunity for shared services with their other hotels,” said the Owner of The Carmen. “We expect to see many improvements to The Carmen’s operations and profitability with this new partnership.” Faisano Nomadas is a 24-room hotel in the heart of Aldea Zama. It was designed not just as a hotel, but as a destination itself, complete with a resort-style pool and a bar offering food and drinks concepted uniquely for the hotel. Francisco Mendoza and Gustavo Acosta, the developers of Faisano Nomadas, are highly experienced hotel owners and strategic growth partners for Life House in Mexico. Francisco Mendoza shared, “Working with Life House has been really exciting. They have been supporting our project with all their experience and knowledge as we are not Hotel operators - we are just investors trying to develop a profitable business with a great customer experience for our guests. Life House has experienced specialists in all operating areas who are guiding us in this journey and giving us the structure needed in order to achieve our goals.” Life House, founded in 2017, is uniquely positioned to manage smaller, leisure-oriented hotels and resorts across Mexico. Life House provides institutional-quality hotel management and branding services focused on profitability, ease, and long-term real estate value. They offer best-in-class hotel operations that are powered by their robust operational systems and proprietary technology that consistently drives 2x higher NOI, 40% higher net revenues, and all with a very lean on-site staffing model. Life House is therefore seeing high demand for its management platform throughout Mexico and is targeting the region as a strategic area of growth. “We are excited to partner with Messrs. Mendoza & Acosta and the owner of The Carmen on their special hotels and forward thinking approach,” said Rami Zeidan, the Founder & CEO of Life House. “Ever since we entered the market in 2020, we have seen how many great independent hotels are underserved and we’re looking forward to helping small & medium indie hotels throughout the country in the near future.” About Life House Life House is a vertically integrated hotel management & technology company focused on serving small and medium independent hotels with institutional quality service. Life House uses advanced software & operating systems to increase profitability and reliability for independent hotels throughout North America. Life House was founded in 2017 by real estate, hospitality, and technology veterans and is backed by world renowned private equity and venture investors. The company is ambitiously investing in its operational systems to make hotels fare more profitable, predictable, and seamless for owners. Today the company operates over 80 hotels across North America.

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HOSPITALITY TRENDS

East West Hospitality To Manage the Cape on Kiawah Island, A New Oceanfront Residential Enclave and Members Club

prweb | April 20, 2023

East West Hospitality, a leading hospitality services company that actively manages a portfolio of high-end properties in sought-after resort destinations across the U.S., has been selected to provide property management services for The Cape on Kiawah, a highly anticipated new enclave of 78 oceanfront condominium residences and penthouses set to open on Kiawah Island in November 2023. Located on the last available oceanfront parcel on the island, The Cape is also home to The Cape Club, a new beach club in Kiawah Island’s west end neighborhood. An industry leader in property management, association management and vacation rental homecare, East West Hospitality will provide a suite of services to ensure the residences and amenities at the 14-acre year-round retreat deliver the highest quality experience for owners and their guests. From care and maintenance of the residences, common spaces and building exteriors to professional management of The Cape’s homeowner association, East West Hospitality’s South Carolina-based team of experts in engineering, finance and asset management will oversee all operational aspects of the luxury development. “The Cape is a stunning addition to the East West Hospitality portfolio of managed luxury properties, and we are delighted to deploy our Charleston-based team’s considerable experience on behalf this iconic new destination,” said Colleen Weiss-Hanen, President and Chief Executive Officer, East West Hospitality. The Cape joins other South Carolina properties under East West Hospitality management, including the Waterfront on Daniel Island, the Tides IV in Mount Pleasant, and Anson House, 71 Wentworth and the Gadsden in Charleston. East West Hospitality now manages more than 130 homeowner associations and more than 7,300 residences across South Carolina, Colorado, California, and Hawaii, from condominiums and townhomes to luxury private residences, resort hotels, restaurants and retailers. About East West Hospitality East West Hospitality is a leading hospitality services company that actively manages a $6 billion portfolio of properties, including hotels, resorts, private luxury residences and vacation rentals, along with restaurant, spa, fitness, retail and commercial properties, in the most desirable leisure destinations. The company also provides in-depth asset and financial management services for more than 130 homeowner associations at high-end residential communities. With more than 35 years of experience managing hotels, resorts and private residences, East West Hospitality’s vacation rental, resort operations, vacation homecare and asset management services are unparalleled. The company supports more than 7,334 vacation rental residences with boots-on-the-ground teams in every location, enhanced by a 24/7 call center providing personal assistance and destination expertise to guests. Decades of experience managing hotels, resorts, vacation rentals and iconic private residences have earned East West Hospitality its reputation among guests and property owners as one of the most trusted names in the hospitality industry. East West Hospitality was named the Vail Valley’s “Business of the Year” in 2018 by the Vail Valley Partnership, Colorado’s “Best Property Management Company” by ColoradoBIZ Magazine and honored as one of the “Top 50 Best Places to Work in 2019” by Outside Magazine.

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TRAVEL TECHNOLOGY

Overseas adventure travel (o.a.t.) partners with anyclip to launch 'travelflix' to create the broadest video portal in the travel industry

prnewswire | June 01, 2023

AnyClip, The Visual Intelligence Company™ has announced that Overseas Adventure Travel (O.A.T.) has launched Travelflix, a branded, online, smart video portal for travelers leveraging AnyClip's AI powered video solution, Genius+. O.A.T. who holds the largest video archive in the travel industry has chosen AnyClip's proprietary AI technology to host and organize over 4,000 videos from their archives into curated, searchable, video-on-demand channels directly embedded on their own domain bringing streamlined navigation for an online viewing experience. Revolutionizing the online travel experience, Travelflix is the most advanced intelligent video portal ever built for travelers. All Traveflix videos uploaded onto the Genius+ platform are automatically analyzed with millions of keywords and categories generated by frame-to-frame, audio, and textual analysis allowing viewers to search within every scene. This means that whether content was created by independent filmmakers from around the world, or O.A.T. travelers, viewers are able to instantly search and be directed to the exact moment in a video with no scrolling required. Genius+ also powers AnyClip's proprietary recommendation engine to match videos that capture user engagement, saving them valuable time in accessing relevant information. Furthermore Engage+, AnyClip's interactive overlay technology, triggers call-to-actions at key moments within a video to drive audiences to learn more and make travel decisions. This curated, searchable and interactive video-on-demand service will be directly embedded on O.A.T. 's domain, demonstrating the transformative power of AnyClip's technology in the world of travel. With this, O.A.T. aims to drive new customers directly onto their site to easily and instantly in-video search through their library of travel-related videos and discover their destination of choice. "When O.A.T. presented their convincing data highlighting that users interacting with videos on their site have notably increased conversion rates, we knew we had to join forces and craft a significant solution," said Gil Becker, President & CEO of AnyClip. "We take immense pride in assisting our partners at O.A.T. in realizing their vision to introduce Travelflix, a distinctive video experience for the travel industry that makes valuable videos well-organized, easily discoverable, and personalized. This provides captivating and relevant content that boosts conversions while granting users unparalleled accessibility." "We have long been striving to become our travelers' top resource for inspiring content, as well as to provide a platform where they can share stories from their adventures. Our new Travelflix video library is a major milestone in pursuit of that goal. Thanks to AnyClip, our entire video collection is now available in one place, with an interface that is easy for our travelers to navigate and intuitive for our team to maintain. With AnyClip's tools and support, we look forward to continuing to grow our inspirational video library for years to come," said Brian FitzGerald, CEO, O.A.T. O.A.T. not only boasts the largest video archive in the industry, but also takes pride in their large video viewership equaling approximately 1.3 million hours per year. This surfaces the importance of managing and hosting an extensive video library embedded directly on O.A.T's domain to maximize site visits without sending them to external pages, such as YouTube. The launch of Travelflix is a significant milestone in the travel industry, showcasing the potential of AI-powered video platforms to provide travelers with engaging and immersive content. O.A.T. welcomes all travelers those traveling solo or with a partner to continue to post their personal travel videos onto their site to inspire fellow travelers to explore their next dream destination. Travelflix, is now available directly on O.A.T. 's ABOUT OVERSEAS ADVENTURE TRAVEL Established in 1978, Overseas Adventure Travel (O.A.T.) is part of Boston-based Grand Circle Corporation's family of travel companies, which also include Grand Circle Cruise Line and Grand Circle Travel. In 1992, owners Alan and Harriet Lewis established the nonprofit Grand Circle Foundation to support communities in which Grand Circle works and travels, including some 300 humanitarian, cultural, and educational endeavors worldwide—among them, 100 schools, in 50 countries. The Foundation is an entity of the Alnoba Lewis Family Foundation, which has pledged or donated more than $250 million since 1981.

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