CardFree | May 18, 2022
CardFree launches CardFree Concierge, a full suite of solutions from geo-location for poolside ordering to enhanced in-room ordering. The solution is specifically tailored to deliver a superior guest experience while taking the strain off of employees through digital connectivity. CardFree is an all-in-one platform empowering businesses to create customized order, pay, and loyalty solutions.
CardFree has been working with various creative hotels to encourage this new customer experience, both in-room and onsite, with products like charge-to-room, loyalty integration, remote ordering anywhere on-premise with geo-location capabilities, and order and pay at the table solutions. The Concierge has resulted in an ordering increase of over 60 percent for the hotels implemented to date.
CardFree Concierge is more than just an application; it's a customized suite of digital solutions to ensure a consistently high-quality client experience. For example, geo-location ordering enables consumers to place orders from the pool, the lobby, or any other designated area, guaranteeing that a hotel employee can locate the client for delivery. Guests, who like to get room service? CardFree Concierge allows in-room ordering by mobile phone without an app. CardFree Concierge also provides:
Multi-unit menu management.
Catering and event management.
Self-directed kiosks for hotel restaurants and bars.
Pankaj Khanna, VP of Digital Product and Tech at Great Wolf Lodge, said, Through CardFree Concierge, we've been able to address critical food ordering scenarios and introduce innovative guest-friendly options like order-to-room, order ahead, and QR code ordering where guests have the option to either pay through their phone or charge it to their room. We've also seen improvements in our customer and employee satisfaction levels with the integration of self-serve kiosks designed for intuitive ordering
Zurich | October 12, 2020
Zurich North America is introducing an enhanced Business Travel Accident Insurance solution that can help employers protect their employees in a world facing increasingly complex risks, underscored by a year of COVID-19, civil unrest and record-setting wildfires. Zurich's next-generation business travel accident solution offers customizable coverages that include emergency overseas medical care, medical and security evacuation and repatriation, and travel inconvenience. The solution's 24/7 travel assistance service offers an app that includes destination intelligence, itinerary information, travel alerts and access to emergency services for covered employees.
FEATURES AND ADVICE
RateGain Technologies | September 01, 2021
RateGain Technologies announced at the 2021 International Car Rental Show the launch of revAI, the first end-to-end AI-powered demand forecasting and price optimization platform for car rentals to make every forecast profitable.
The summer of 2021 witnessed a surge in car rental demand, with most travelers experiencing supply shortages, highlighting the problematic process of forecasting demand accurately and managing fleets more precisely. This supply-demand gap limits revenue maximization opportunities for car rental operators.
revAI solves revenue leakage by leveraging 25 demand indicators that drive hyper-local demand at a city level to help car rental operators clearly understand the market potential and adjust their strategy to reach their maximum revenue potential in any given day. However, unlike most demand forecasting solutions, revAI goes a step further and combines a price optimization module, which enables revenue managers to capture the incremental market share through an AI-driven-price recommendation engine.
While most demand forecasting solutions rely on historical bookings, revAI is one of the first platforms to leverage forward-looking demand indicators that are more credible in quantifying demand at a hyper-local level for the city. The forecast and understanding of market demand can also help identify dates that need attention, ensuring that car rental operators never lose an opportunity to maximize.
The platform drives automation and digitization. It is aimed to help revenue managers eliminate manual processes such as complex spreadsheets and multiple data sources. revAI provides revenue managers with one single platform to understand demand, determine their pricing strategy and let the system execute that strategy seamlessly to stay ahead and drive recovery through sophisticated machine learning and artificial intelligence framework.
Commenting on the launch, Harmeet Singh, Group CEO, RateGain, said, "Car rentals are one of the hardest hit by demand volatility and have very little bandwidth or technology support to adapt. With revAI, we are committed to changing that. Our solution will essentially bridge the gap between forecast and revenue maximization by ensuring that every rental is profitable, reduces time, effort and improves margins."
revAI is integrated with leading industry partners allowing independent operators and franchisees to start realizing the benefits and learn how your team can leverage and bring technology-powered transformation to your car rental revenue management and pricing strategy in the post COVID era.
RateGain is a global provider of SaaS solutions for the hospitality and travel industry, offering travel and hospitality solutions that unlock new revenue every day.