DESTINATION AND TOURISM, INDUSTRY OUTLOOK
Travelex Insurance Services | January 17, 2023
Travelex Insurance Services, one of the leading U.S. travel insurance companies, and Collette Travel Service, Inc., an award-winning premium tour operator, have announced a partnership that will allow Collette to offer Travelex travel insurance products and services starting January 3, 2023.
Jaclyn Leibl-Cote, President and Chief Brand Officer at Collette, expressed, "We're excited for this opportunity to provide our travelers with some of the industry's best insurance plans and services." She further stated, "Travelex's quality insurance products, superb customer service record and claims payment history convinced us to partner with them. We think our clients will be very happy with Travelex's offerings."
(Source- PR Newswire)
Travelex President and CEO Shannon Lofdahl shared that her company has collaborated with Collette for months to develop and roll out comprehensive travel protection policies for its clients. She remarked, "Our teams worked together to complete implementation and agent training for the launch. "We're ready to serve Collette's travelers as they explore the world,” Shannon Lofdahl concluded.
(Source- PR Newswire)
For over 25 years,Travelex Insurance Services has been the go-to for reliable and affordable travel protection in the United States. It is a well-known collaborator in the tourism sector, offering services that enable vacationers to make and safeguard memories. Customer service, technology, and innovation are just some of the categories in which Travelex has been recognized as a market leader.
Collette, the oldest tour operator in North America, is trusted by visitors. It is distinguished by its customizable tour pacing, ties to the travel industry, and full travel protection coverage. The organization has focused on customer satisfaction since 1918 and offers 160 journeys to all seven continents via five types of travel, including small group tours and river cruises. The company's headquarters are located in Pawtucket, Rhode Island, with divisions in the United Kingdom, Canada, and Australia.
Highgate | December 19, 2022
An affiliate of the Principals of Highgate announced that it has entered into a definitive agreement to purchase Viceroy Hotels & Resorts (Viceroy). The LA-based, award-winning hospitality group is known for its highly individual modern luxury hotels and resorts throughout the world, and was voted one of the top 10 hotel brands globally in the 2022 Travel + Leisure World's Best Awards. The Viceroy brand debuted in 2000 with the launch of Viceroy Santa Monica and has evolved into a portfolio of hotels and resorts in iconic destinations such as St Lucia, Chicago, Los Cabos and Snowmass.
"We are excited for Viceroy's future and we believe that this acquisition will not only fuel the future expansion of our brand, but also give us a true partner, one who will offer incredible support, opportunity and collaboration. This deal will accelerate our momentum, and solidify our position as the leading modern luxury lifestyle brand in our space," stated Bill Walshe, CEO of Viceroy.
"We are thrilled to execute this transaction with Viceroy. Viceroy has built an outstanding customer reputation due in part to its strong service culture and incredible team,Through complementing Viceroy's platform and DNA with Highgate's diversified ability to grow through real estate acquisitions, development, and third-party growth channels, Highgate intends to add brand-accretive hotels to the Viceroy portfolio that will further enhance customer perception and brand awareness. Further, through powering Viceroy with a proprietary relationship with Highgate's operating company, and imparting the benefits of Highgate's scale, we will be able to provide significant incremental value to associates, guests, owners and partners."
-Richard Russo, Principal at Highgate.
We look forward to working with the Viceroy team to add visible and impactful hotels to the platform, and cement Viceroy as one of the most noteworthy luxury lifestyle hotel brands in the industry,continued Russo. In the coming months, we will be announcing exciting additions to the portfolio in major urban gateway markets and select resort destinations that will invoke the distinct quality and luxury service that Viceroy has long been known for.
The transaction is expected to close in early 2023. For more information on Highgate, visit Highgate.com.
Highgate is a leading real estate investment and hospitality management company with over $20 billion of assets under management. Highgate has a 30-year track record as an investment manager, operating partner, and developer for REITs, private equity firms, sovereign wealth funds, high net worth individuals, and other institutional investors. With a particular focus in hospitality real estate, Highgate's portfolio includes over 500 owned and/or managed hotels comprising over 84,000 rooms across the United States, Europe, Latin America, and the Caribbean. Highgate's capabilities extend to adjacent real estate verticals including multifamily, short-term rentals, and diversified healthcare real estate, as well as investments in real estate-linked securities, technology platforms, and hospitality-related operating businesses. Highgate maintains corporate offices in New York, Dallas, Los Angeles, London, Miami, Seattle, and Waikiki. For more information, visit: www.highgate.com
ABOUT VICEROY HOTELS & RESORTS:
Viceroy Hotels & Resorts is a global modern luxury brand, inspiring travelers with one-of-a-kind, authentic experiences that bring together provocative design and intuitive service. Dynamic destinations immersed in the local community and culture are at the core of the Viceroy guest experience, and to better serve travelers the brand has established three unique hotel categories consisting of the Icon Collection composed of unparalleled properties furnishing lavish experiences, the Lifestyle Series offering energizing stays in vibrant locales, and Urban Retreats based in bold, eccentric cities. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring destinations, including Los Cabos, Santa Monica, Chicago, Beverly Hills, Riviera Maya, Snowmass, San Francisco, Washington D.C. and St. Lucia. In 2020, the brand expanded to D.C. with the opening of the Viceroy Washington DC and Hotel Zena (Washington D.C.), and Viceroy is growing its international portfolio with the recent opening of Viceroy Kopaonik Serbia and looking ahead with Viceroy at Ombria Resort Algarve (Portugal) in 2023 and Viceroy Bocas Del Toro Panama in 2024. Additionally, Viceroy was named in the top ten of 'Top 25 Hotel Brands' on Travel + Leisure World's Best Awards 2022. Viceroy for Everyone, Viceroy's ongoing commitment to diversity, equity and inclusion to its colleagues and guests can be found at www.viceroyhotelsandresorts.com/about-us/diversity-equity-inclusion.Viceroy is a member of the Global Hotel Alliance (GHA) DISCOVERY, a unique loyalty program offering exclusive benefits and experiences to its members at over 800 hotels around the world. For more information, visit www.viceroyhotelsandresorts.com. Follow Viceroy on Facebook and Instagram.
DESTINATION AND TOURISM,COMMERCIAL TRAVEL
Pacaso | November 09, 2022
Pacaso, the leading technology-enabled real estate marketplace that helps people buy and co-own a luxury second home, announces new partnerships with Alto, an elevated on-demand rideshare company, and Surf Air, a regional air travel company working to accelerate the adoption of green aviation, to offer families effortless travel options to their Pacaso second homes. The alignment with two premium travel services strengthens Pacaso's commitment to deliver simple and turnkey ownership experiences.
The new partnership will offer all Pacaso homeowners a six-month Alto membership. Alto members lock in priority booking at busiest Members-only times, save an average of 30% on every app ride, are able to schedule rides in advance, and receive access to members-only perks and rewards.
The holiday season can be synonymous with stress and at Pacaso we're committed to making things easier for our owners, this time of year and always, and that includes how families travel to their Pacaso second home," said Pacaso Chief Marketing Officer Whitney Curry. "Every minute in your second home counts, so we're excited to have curated several offerings that help owners get home faster and in style.
"We built Alto with consistency at its core to take the guesswork out of rideshare and ensure our Members get a clean, safe, elevated experience on every ride, Alto's professional employee drivers, luxury fleet of SUVs, and thoughtful amenities provide a welcome escape from the hectic holiday season and we're excited to extend this service to Pacaso's homeowners."
-Alto CEO, Will Coleman
Additionally, Pacaso owners will enjoy special membership perks with Surf Air that they can use to save an average of two hours of travel time when flying to their second home. With Surf Air, flyers have the ability to access seats on a scheduled flight network across California and the ability to charter a variety of private aircraft with Surf Air's On Demand service with guaranteed availability, no blackout dates, and no initiation fee.
With a comprehensive list of in-home essentials, a variety of family-friendly features, and inviting indoor and outdoor living spaces, each Pacaso home is designed to facilitate memorable moments for owners without any hassle. Pacaso strategically applies customer-driven insights and owner feedback to create best-in-class second homes, making it easier for families to prepare for their stays and focus on spending quality time together. For homeowners seeking welcoming spaces to make connections and create traditions, Pacaso provides the most seamless way to enjoy second home ownership.
Pacaso owner membership perks with both Surf Air and Alto begin from the sign up date. For more information about Pacaso, please visit www.pacaso.com.
Pacaso® is a technology-enabled marketplace that modernizes real estate co-ownership to make owning a second home possible and enjoyable for more people. Pacaso curates luxury listings with premium amenities and high-end contemporary interior design, offers ⅛ to ½ ownership with integrated ﬁnancing, and, after purchase, professionally manages the home and supports seamless resale. Co-founded by Austin Allison and Spencer Rascoff in 2020, Pacaso operates in top second home destinations around the world. Pacaso has been certiﬁed as a Great Place to Work and is recognized as one of Glassdoor's 2022 Best Places to Work.