TRAVEL TECHNOLOGY

Sabre Takes Another Step Forward in Use of Artificial Intelligence with a New Partnership with Toronto-based HelloGbye

Sabre | December 23, 2020

Saber is stepping forward in its utilization of artificial intelligence with another partnership with Toronto-based HelloGbye.

With HelloGbye's patented AI-Assist technology coordinated into Saber's provider content APIs, travel management companies will have the option to react to travelers' email demands with curated and positioned schedule proposals, without the requirement for manual mediation from a travel agent. The organizations state utilizing AI in this manner liberates specialists to dedicate time to more intricate and service-oriented tasks.

“With HelloGbye’s AI-Assist technology, we are enabling corporate agents to service email and text-based travel requests far more efficiently without the need for corporate travelers to complete online booking forms,” says Marcos Pinedo, vice president of partner solutions of Sabre Travel Solutions.

“With the tight integration of HelloGbye’s platform with Sabre’s APIs, TMCs will now be able to service a channel that was typically time consuming and difficult to manage. At Sabre, we are paving the way for innovation through AI-automation platforms like HelloGbye to provide increased value to our customers.”

In addition to automating the servicing of inbound travel requests, the mix of HelloGbye will enable Saber's TMC clients to apply corporate approach for singular customers; to rank the top outcomes dependent on traveler inclinations and corporate rates; and to coordinate all accessible Saber API content and with third-party stages, for example, Salesforce.

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Delivering the best possible experiences for your travelers is our top priority. That’s why we equip our travel counselors with the best technology, resources, and specialized training to support the personalized needs of your travelers. You can even enjoy savings on travel while your travelers gain additional benefits through our supplier discount program Preferred Extras

Spotlight

Delivering the best possible experiences for your travelers is our top priority. That’s why we equip our travel counselors with the best technology, resources, and specialized training to support the personalized needs of your travelers. You can even enjoy savings on travel while your travelers gain additional benefits through our supplier discount program Preferred Extras

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HOSPITALITY TRENDS

Mid-Century Modern Style and Sensibility of Le Méridien Hotels & Resorts Arrive on Fifth Avenue, with Second Hotel in New York City

Le Meridien Hotels & Resorts | December 21, 2022

Nostalgic nods to the glamourous era of travel set in the iconic, cosmopolitan allure of New York City's most well-known avenue. Le Méridien Hotels & Resorts – part of Marriott Bonvoy's® portfolio of 30 extraordinary brands – introduces its newest outpost in New York City with the opening of Le Méridien New York, Fifth Avenue. Taking cues from the European-born brand's mid-century modern design aesthetic, the chic hotel is a 21-story architectural masterpiece featuring 165 beautifully styled guest rooms and 17 apartment-style residences for longer stays. "Le Méridien has always inspired travelers to explore the world in style and savor the good life through the lens of its European spirit, and what better city to continue this legacy than in Manhattan, with our second hotel in the destination,As we continue to celebrate the brand's momentous 50th anniversary this year, we're delighted to expand on our global footprint and bring a distinct stay experience and chic signature programs to creative-minded travelers visiting New York City." -Jennifer Connell, Global Brand Leader, Le Méridien Hotels & Resorts and Vice President, Distinctive Premium Brands, Marriott International. Designed by Gene Kaufman Architect, the hotel's light-colored masonry façade and grid of windows with dark railings blend traditional elements with a modern flair. The timeless chic interiors, designed by Paul Vega and Vennie Lau of New Jersey-based design studio VLDG, pay homage to the neighborhood that was dominated by the textile mercantile trade in the 20th century. Bold geometric patterns, contrasting colors, and textured fabrics are woven into the hotel's design scheme and infused with iconic New York City cultural elements and modern, mid-century design details. Signature design details include curated artwork throughout the lobby, including a luminous acrylic wall sculpture, a textile column that merges units of color and patchwork to create a patterned field, and a scale map printed on wood acoustic walls. Within the New York-inspired guest rooms, design takes shape with the brand's signature mid-century modernism along with custom murals that depict a map of Manhattan, with connecting waterways. Featuring a color palette with shades of grey and blue with pink accents for a cohesive aesthetic, the rooms – six of which have walk-out terraces – include the Le Méridien signature bed, MALIN+GOETZ bath products, 4K smart TVs, an elevated desk inspired by higher surfaces used by creative individuals, and more. Serving as a focal point of the hotel's public spaces, the Le Méridien Hub is a gathering place and modern reinterpretation of the traditional hotel lobby, serving custom-brewed, barista-crafted coffee beverages during the day and sparkling cocktails in the evening at the signature Latitude/Longitude Bar. The property's all-day ristorante, Allora, specializes in seasonally inspired, regional Italian aperitivi and fare including its signature Miller's Wife Pasta. Additional amenities and services include a complimentary 24-hour health club with Life Fitness equipment, in-room dining, and more. Located on Fifth Avenue between West 30th and West 31st, the new hotel is near some of the city's most notable sights including Empire State and Flatiron buildings, NoMad district, Herald Square, and not to forget, the famed Fifth Avenue shopping, and many more must-see, can't-miss attractions. Le Méridien Hotels & Resorts participates in Marriott Bonvoy, the award-winning travel program from Marriott International. Marriott Bonvoy Members will earn points for their stay at the new hotel, and at other properties across Marriott Bonvoy's portfolio of 30 extraordinary brands, including all-inclusive resorts and premium home rentals, as well as through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments, or through partners for luxurious products from Marriott Bonvoy Boutiques. With the Marriott Bonvoy app, members enjoy a level of personalization and a contactless experience that allows them to travel with peace of mind. To explore further and make a reservation, please visit www.Marriott.com/en-us/Hotels/NYCCMU-Le-Meridien-New-York-Fifth-Avenue. About Le Méridien Hotels & Resorts Born in 1960's Paris during an era of glamorous travel, Le Méridien® Hotels & Resorts continues to celebrate cultures around the world through the distinctly European spirit of savoring the good life. With over 110 hotels and resorts in more than 30 countries and territories, spanning from Maldives to Monaco and from Santa Monica to Sichuan, Le Méridien's engaging mid-century designed spaces coupled with chic signature programs put a playful twist on art, coffee, sparkling cocktails, summer, family, and inspire creative-minded travelers to explore the world in style. For more information, please visit www.lemeridien.com, and stay connected on Facebook, Instagram, and Twitter. Le Méridien is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit www.MarriottBonvoy.com. About Marriott Bonvoy Marriott Bonvoy's® extraordinary portfolio offers renowned hospitality in the most memorable destinations in the world, with 30 brands that are tailored to every type of journey. Members can earn points for stays at hotels and resorts, including all-inclusive resorts and premium home rentals, and through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments™, or through partners for luxurious products from Marriott Bonvoy Boutiques®. To enroll for free or for more information about Marriott Bonvoy, visit www.MarriottBonvoy.com

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HOSPITALITY TRENDS

Highgate Announces New Developments in Europe

Highgate | January 23, 2023

Highgate, a company involved in hotel management, investment, technology, and development, has announced the launch of HG Portugal, as well as the relaunch of the Dorsett City London Hotel. HG Portugal opens with a portfolio of 18 hotels in several Portuguese markets, including Lisbon, Algarve, and Porto. The portfolio includes hotels under the Hilton and IHG brand families and many notable independent hotels, such as Salgados Palace, Cascade Resort, and Sao Rafael Atlantico. In addition, the portfolio spans urban full-service hotels, waterfront luxury resorts, lifestyle boutique hotels, and large convention facilities, all drawing from core competencies across Highgate's global footprint. Highgate has selected Alexandre Solleiro as Chief Executive Officer of HG Portugal as part of its efforts to build a best-in-class operating capability in Portugal. Alexandre Solleiro brings more than 30 years of hospitality leadership expertise in Portugal, and he is supported by a dedicated leadership team from all disciplines. The team will leverage Highgate's existing resources and platforms in Europe, the Caribbean, the United States, and Latin America while also bringing specialized Portugal-based experience. Highgate brings global experience as an owner/operator in leisure destination markets and lifestyle, branded, and city-center hotels to the Portugal market. It adds unique value to its managed hotels via a platform designed to optimize distribution, operational efficiencies, and hotel concept development. The launch of HG Portugal follows the October 2021 announcement of two portfolio additions in the UK market: Grosvenor House Suites in London's Mayfair District and the Dorsett City London Hotel. As part of a more extensive repositioning, Highgate will also begin running the Dorsett City London Hotel using a relaunched concept on March 1, 2023. Arash Azarbarzin, Chief Executive Officer of Highgate, stated, "The launch of HG Portugal complements Highgate's recent re-entry into the UK management space, furthering the application of our proven business towards strategic global opportunities." He added, "Honed over the last 30 years, we will apply our innovative approach to operations, distribution, food and beverage, branding, and positioning during a remarkable moment for Portugal, as more travelers are discovering its magnificence as a prime destination." (Source – PR Newswire) About Highgate New York-based Highgate is a leading hospitality management and investment company. It is a prominent figure in the US gateway markets, which include Boston, Honolulu, Miami, San Francisco, and New York. It is also expanding its presence in Europe using properties in Barcelona and London. Highgate offers professional guidance at every stage of the hospitality property cycle, from development and planning to disposition or recapitalization. Highgate is a trusted partner for major hotel brands and top ownership groups, with an executive team comprised of some of the industry's most experienced hotel management leaders.

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BUSINESS TRAVEL, AIRLINES AND AIRPORTS

Avelo Airlines Reports Strong Booking Trends from Delaware Valley

Avelo Airlines | January 19, 2023

On January 18, 2023, Avelo Airlines reported strong booking trends before the much-awaited introduction of the airline's base at Wilmington Airport (ILG). This launch will take place on February 1, and from that date onwards, the company will offer nonstop flight services to Florida from the most convenient location in Delaware Valley. Andrew Levy, Chairman and CEO at Avelo Airlines, said, "With 14 days to go, we are very encouraged by the initial demand from across the four-state Delaware Valley region. We are seeing strong booking trends across all five Florida destinations Avelo will serve from Wilmington. It is clear there is a lot of excitement about the convenient, affordable and reliable service Avelo is bringing to the region." (Source – Cision PR Newswire) With Avelo's ILG base opening in two weeks, the airline plans to provide nonstop flights to five popular destinations in Florida: Fort Myers, Fort Lauderdale, Tampa, Orlando, and West Palm Beach. In addition, Avelo will run a special inaugural flight on February 1 from Wilmington to Orlando International Airport (MCO), the busiest and most convenient airport in Central Florida, to mark the opening of its ILG base. The company will begin by placing one Boeing Next-Generation (NG) 737 at ILG along with 35 Crewmembers (employees), including pilots, aircraft technical operations and maintenance, airport customer service, flight attendants, and supervisors. In the United States, Avelo now offers service to 34 locations. By operating on overlooked routes to underserved communities across the nation, the airline has ushered in a new era of choice, convenience, and competition in air travel. About Avelo Airlines Founded in 2020, Avelo Airlines was established with a simple goal - Inspiring Travel. Through its Soul of Service culture, the airline keeps people at the heart of everything, allowing customers to save time and money, avail low everyday fares, and experience refreshing convenience. Avelo operates a fleet of Boeing Next-Generation 737 aircraft and serves 34 popular locations across the United States, with five bases: Tweed-New Haven Airport in Southern Connecticut (HVN), Hollywood Burbank Airport in Los Angeles (BUR), Orlando International Airport (MCO), Raleigh-Durham International Airport (RDU), and Wilmington Airport in the Delaware Valley (ILG).

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