TRAVEL TECHNOLOGY

Sabre Takes Another Step Forward in Use of Artificial Intelligence with a New Partnership with Toronto-based HelloGbye

Sabre | December 23, 2020

Saber is stepping forward in its utilization of artificial intelligence with another partnership with Toronto-based HelloGbye.

With HelloGbye's patented AI-Assist technology coordinated into Saber's provider content APIs, travel management companies will have the option to react to travelers' email demands with curated and positioned schedule proposals, without the requirement for manual mediation from a travel agent. The organizations state utilizing AI in this manner liberates specialists to dedicate time to more intricate and service-oriented tasks.

“With HelloGbye’s AI-Assist technology, we are enabling corporate agents to service email and text-based travel requests far more efficiently without the need for corporate travelers to complete online booking forms,” says Marcos Pinedo, vice president of partner solutions of Sabre Travel Solutions.

“With the tight integration of HelloGbye’s platform with Sabre’s APIs, TMCs will now be able to service a channel that was typically time consuming and difficult to manage. At Sabre, we are paving the way for innovation through AI-automation platforms like HelloGbye to provide increased value to our customers.”

In addition to automating the servicing of inbound travel requests, the mix of HelloGbye will enable Saber's TMC clients to apply corporate approach for singular customers; to rank the top outcomes dependent on traveler inclinations and corporate rates; and to coordinate all accessible Saber API content and with third-party stages, for example, Salesforce.

Spotlight

Seeing more of the world is on most people’s bucket lists, but the expense attached limits most of us to just daydreaming about tropical destinations. Travelling doesn’t have to break the bank though. The tips and tricks contained in the following infographic will help you live out your adventures without making a huge dent in your bank balance.

Spotlight

Seeing more of the world is on most people’s bucket lists, but the expense attached limits most of us to just daydreaming about tropical destinations. Travelling doesn’t have to break the bank though. The tips and tricks contained in the following infographic will help you live out your adventures without making a huge dent in your bank balance.

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HOSPITALITY TRENDS

Stayntouch Partners with Residential Hospitality Brand Mint House to Launch Guest-Centric Cloud PMS Across 22 Properties

Mint House | January 13, 2022

Stayntouch, a world-wide leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, announced an expanded partnership with Mint House, a transformational residential hospitality company that offers tech-forward apartment-style accommodations across the United States. Debuting with the brand's award-winning property, Mint House at 70 Pine - New York, Stayntouch has completed the deployment of its guest-centric cloud PMS across 22 Mint House properties.Founded in 2017, Mint House operates in more than 15 major U.S. cities including New York, Miami, Austin, Denver and Nashville with plans to grow to 3,000+ rooms in 30 additional markets over the next 12 months. Mint House selected Stayntouch because of its flexible, open-API architecture and comprehensive integration library, advanced automation capabilities, and ability to facilitate a tech-first hospitality concept and contactless guest journey. Mint House also leverages Stayntouch's day-use booking feature to offer rooms ideally suited for flexible, remote work. "Mint House provides a comprehensive and guest-centric tech ecosystem that includes everything from mobile check-in and smart thermostats, to on-demand fitness,Stayntouch's emphasis on automation and contactless solutions allows us to efficiently operate our properties and customize our sales and revenue strategies to deliver against an undeniable shift in consumer behavior towards remote work and truly flexible travel." -Patrick Duffy, Head of Revenue Strategy at Mint House We are delighted that Mint House has chosen to expand its partnership with Stayntouch, because both companies share the same underlying mission and philosophy: That technology can be used to deliver an exceptional guest experience, while continually reimagining and enhancing the relationship between hotels and their guests," said Michael Heflin, Chief Revenue Officer at Stayntouch. "We are proud that our intuitive and flexible PMS is helping one of the world's most innovative hospitality brands meet the ever-changing demands of today's travel landscape. About Mint House Mint House is transforming the traditional hotel model and creating a new category of hospitality that is fundamentally changing the way we live, work and play away from home—all powered by technology. Mint House's award-winning properties are thoughtfully designed with full kitchens, expansive living areas and connected workspaces in prime downtown locations—offering a new kind of stay that's smarter and more comfortable than a hotel and delivers on the personalized service and consistency travelers have come to expect. Mint House's proprietary tech stack and mobile-first model powers a seamless and feature-rich guest experience including mobile check-in and keyless entry, pre-stocked groceries, 24/7 digital concierge services, on-demand fitness, smart thermostats and shoppable spaces. For more, visit minthouse.com and @staymint. About Stayntouch Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection.

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CRUISE

iCruise celebrates the return of cruising with the World's Largest Cruise & Travel Sale from October 11-17

iCruise | October 11, 2021

Cruise travel is back, and so is the World's Largest Cruise and Travel Sale taking place from October 11 through 17, 2021. During the weeklong event, iCruise, the leading cruise booking platform for cruise-lovers, is offering unheard-of discounts on cruises, packages, and other travel inventory. Travelers can expect significant discounts of up to 60% off cruises from Carnival Cruise Line, Celebrity, Holland American Line, Norwegian Cruise Line, Princess Cruises, Royal Caribbean, and a host of other cruise lines. Now that US ports open again to cruise travel, bookings are on the rise. Travelers and cruisers can be assured that comprehensive health protocols and processes are in place and have made cruising as safe and hassle-free as possible. And many of the major cruise lines have launched brand new ships with new amenities. "We're very pleased to be able to bring back the World's Largest Cruise and Travel Sale," "What better way to celebrate the return of cruise travel than by providing the ultimate travel savings for millions of cruise lovers across the U.S.? We can offer amazing travel deals to travelers, enabling them to enjoy the trip of their lifetimes and make cherished memories with their families." said Uf Tukel, Senior Vice President and CoFounder of iCruise. This year's sale inventory offers a wider network of cruise, resort and hotel suppliers, including significant deals on close-to-home hotels, resorts, car rentals and flights. Cruise operators and participating hotels and resorts are also making fully vaccinated itineraries available to health and safety-conscious travelers. Available discounted itineraries include Caribbean, Mediterranean, Alaska and European river cruises in various categories ranging from budget/family-friendly to ultra-luxury. Additional deals may include free onboard credits, reduced deposits, cabin upgrades, exclusive shore excursions and in-room perks. Because iCruise is also a full-service online travel booking site, travelers will also be able to book their flights, car rentals and pre- and post-cruise hotel stays during the sale – and earn a $100 credit toward a future booking with the iCruise Travel Rewards program. About iCruise iCruise is a Florida-based travel company specializing in cruises resort vacations. Arrivia, Inc. acquired iCruise in December of 2019. Arrivia is a global leader in travel-based loyalty and reward solutions. With the acquisition of iCruise, Arrivia reaffirms its strategic commitment to the cruise industry and expands its capabilities to deliver unmatched cruise value and services to its business partners and consumers worldwide. Our travel partners include all major cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas, and Royal Caribbean; and our cruise specialists are trained in all cruise destinations including Alaska, the Bahamas, Bermuda, the Caribbean, Hawaii, Europe and the Panama Canal.

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TRAVEL TECHNOLOGY

Whistle Messaging Named Best Guest Messaging Software in the 2022 HotelTechAwards

Whistle Messaging | January 18, 2022

We're excited to share that Whistle Messaging, Inc. has been named #1 Guest Messaging Software for 2022 by Hotel Tech Report for the fifth consecutive year.Each month, more than 169,000 hotel industry professionals use HotelTechReport.com to make informed technology purchasing decisions. The HotelTechAwards determine the best hotel software products across every Guest Messaging Software based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality. "The ranking process is simple, transparent, and unbiased--judging is based on time-tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that Whistle Messaging Inc's users decided the #1 Guest Messaging Software," -said Hotel Tech Report CEO, Jordan Hollander. Co-founder and CEO of Whistle Messaging, Christopher Hovanessian, says, "This continued recognition from HotelTechReport and the HotelTechAwards validates the work we're doing at Whistle, which is to give hoteliers a unique, easy-to-use platform that simplifies and streamlines the way they communicate with guests. Our clients often report to us that Whistle is the reason they've increased revenue, have happier guests, and can operate at an unprecedented pace." The authentic voice of the customer decides the winners of the annual HotelTechAwards - ranking hotel software solutions based on users' experience in buying, implementing, and using those solutions, said Jordan Hollander, CEO of Hotel Tech Report. We're thrilled to highlight the value that the world's leading software solutions deliver to their customers. By building a platform around the voice of the people actually using these hotel tech solutions, we're able to deliver actionable, peer-to-peer insights that potential buyers can trust. Winning a HotelTechAward is the highest achievement in the industry because it's based on data. The HotelTechAwards are often referred to as "the Grammys of Hotel Tech" and winners have been selected from more than 200 of the top technology products around the world. The HotelTechAwards are the industry's only data-driven awards platform with winners determined not by a handful of judges or popularity votes but by product reviews from a global community of verified hotel technology users across more than 120 countries. Whistle continues to expand its platform and services, launching a Digital Guest Book and Digital Registration in 2021, and coming soon is Whistle's Upsell Playbook, a new educational tool designed to empower hotels to make guest messaging a top revenue stream for hotels. Get a free demo of Whistle here. ABOUT HOTEL TECH REPORT HotelTechReport.com helps 170k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests. About Whistle Messaging, Inc. Whistle is a hotel and guest engagement platform that is 100% cloud-based. It helps tens of thousands of hoteliers and millions of guests by streamlining communications and hotel operations. Messaging has quickly become the preferred channel of communication for customer service in hospitality and is a crucial part of travel during the pandemic.For more information, visit www.trywhistle.com.

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