Safer-Tourism Alliance Launches Covid-19 Travel Website

Safer-Tourism | September 03, 2020

Three leading US companies have teamed up to form the Safer-Tourism Alliance (STA) to offer the travel and tourism industry technology-driven and innovative solutions for safer tourism as a result of Covid-19 based on the principle of managed risk achieved through effective testing, training and tracking (3Ts).

Spotlight

Companies frame stringent travel policies as a response to extravagant spending practices of some of their employees. Therefore, the employer is not at fault for counting every penny that employees spend. However, sometimes the interest of the employers and employees do clash when it comes to corporate travel programs. Since emp

Spotlight

Companies frame stringent travel policies as a response to extravagant spending practices of some of their employees. Therefore, the employer is not at fault for counting every penny that employees spend. However, sometimes the interest of the employers and employees do clash when it comes to corporate travel programs. Since emp

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TRAVEL TECHNOLOGY

Allegiant Collaborates With AWS To Take Its Customers To The Cloud

Allegiant | November 09, 2021

Allegiant (NASDAQ: ALGT) announced a five-year collaboration with Amazon Web Services (AWS), Inc., selecting AWS as its Preferred Cloud Provider. With its unique-to-industry focus on leisure travel, providing affordable, nonstop flights to premier vacation destinations, Allegiant has evolved as an integrated travel company, increasingly offering lodging, rental cars and access to special experiences to customers. Known for a nimble air service model which can add or reduce capacity according to seasonal demand, the Las Vegas-based carrier is in a unique position of growth emerging from the COVID-19 pandemic. Working with AWS enables Allegiant to strengthen customer engagement through increased personalization across its digital channels, while affording a more elastic, reliable IT infrastructure with significant development advantages for business units across the company. "In addition to providing unprecedented access to nonstop flights across our unique network, Allegiant aims to be the leading leisure travel marketplace, bringing our customers destination entertainment experiences like live music and sports events, as well as lodging and rental cars," . "Amazon is known for world-class personalization, bringing intelligence and utilizing smart information to create seamless experiences for customers. In collaboration with AWS, Allegiant is bringing richer data and insights to all our customer offerings – to ensure we are taking the right actions to make our customers' lives better. The platform gives us incredible tools for automation and continuous learning that will improve and optimize the customer experience across our platforms – from website and mobile app to all levels of communication." -Scott DeAngelo, Allegiant's executive vice president and chief marketing officer DeAngelo also views AWS as a development platform ideally matched to Allegiant's recently-launched customer loyalty program, Allways Rewards. "Allways is a generational departure from traditional miles-based airline loyalty, taking its inspiration instead from the best innovative technology and retail programs that make earning, tracking and using rewards incredibly easy," he said. "Utilizing the AWS platform, Allways will bring a level of continuously improving personalization that is unprecedented in the airline and leisure industry." Working with AWS also affords Allegiant a more elastic, scalable information technology infrastructure to support its operations. Since starting to build with AWS this spring, Allegant has already significantly reduced its footprint in traditional fixed data centers, and plans to exit those facilities entirely and move to AWS. AWS gives us flexible, nimble infrastructure to match our business model," said Rob Wilson, executive vice president and chief information officer. "Where fixed data centers are limited by their nature, the cloud environment gives us infinite virtual data centers that not only process information faster, but can also scale up and down to meet our business needs, just as the airline operates in peaks. It also gives us more redundancy and instant disaster recovery if needed, which is essential in our 24/7 business environment. While Allegiant has already realized significant cost savings in IT infrastructure, Greg Anderson, Allegiant's executive vice president and chief financial officer, says that's just the beginning. "Our work with AWS is about creating business opportunities and efficiencies across the company," he said. "We are poised to leverage the data mining and predictive analytic capabilities of the cloud to significantly improve business operations with products and solutions that make us better - from our Operations Control Center (OCC) that plans and manages flights across our system, to payment fraud prevention and several corporate functions using advanced computations. This relationship is foundational to our ability to better serve our customers, and to innovate and grow well into the future. Allegiant's focus is on connecting customers with the people, places, and experiences that matter most via affordable travel," said David Peller, managing director, travel and hospitality at Amazon Web Services. "Relying on AWS as its preferred cloud provider will enable the company to develop offerings that will meet the travel and leisure needs of customers with greater personalization, connected experiences, and enhanced customer service. AWS's proven and secure infrastructure, operational experience and reliability, and rate of innovation will help the company maintain its foundation of providing reliable and affordably accessible air travel while helping them meet their goal of becoming a more customer-focused airline. Allegiant – Together We Fly™ Las Vegas-based Allegiant (NASDAQ: ALGT) is an integrated travel company with an airline at its heart, focused on connecting customers with the people, places and experiences that matter most. Since 1999, Allegiant Air has linked travelers in small-to-medium cities to world-class vacation destinations with all-nonstop flights and industry-low average fares. Today, Allegiant's all-Airbus fleet serves communities across the nation, with base airfares less than half the cost of the average domestic roundtrip ticket. For more information, visit us at Allegiant.com. Media information, including photos, is available at http://gofly.us/iiFa303wrtF

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eDreams ODIGEO supports key travel decision makers with AI-powered industry insights

eDreams ODIGEO | October 20, 2020

eDreams ODIGEO, Europe's largest online travel company and one of the largest European e-commerce businesses, today announced the launch of a unique, AI-powered travel trends service that provides unparalleled insights on global industry trends and anonymised consumer habits. This service, led by the Media Services department, is primarily aimed at supporting tourist boards, policy makers and local governments to develop successful visitor experience strategies on a local, regional and national level. The data driven decisions are based on the analysis of over 21 billion anonymised data points, which provides insight on travel supply and demand trends, consumer preferences and travel habits.

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TRAVEL TECHNOLOGY

Google Travel Now Includes Vacation Rentals in its Search Results Alongside Hotels

Google Travel | June 01, 2021

Google is making moves that further blur the line between hotels and private accommodations. The search giant says searches for “beach rentals” and “staycations” grew by more than 100% globally in the last year. It wants to better serve that interest by combining vacation rentals and hotels in one comprehensive search result for a destination. The “vacation rentals” filter – launched in 2019 – remains for users that want to limit results to only non-hotel properties. Still, without that filter, the default display will show both types of accommodations. Google says results are ranked organically based on relevance to the user’s query. The company would not provide a list of current supply partners, but searches on the site show listings from Tripadvisor, Vacasa, Red Awning, Sonder, Rentals United, and others. Vrbo listings had been on the site for nearly two years but in its earnings call in February, Expedia Group CEO Peter Kern announced the company had pulled them, saying, “We didn’t find investment in the Google vacation rental product particularly incremental, we didn’t think the customer experience was precious, and we are of course also having a period where we see great direct traffic for Vrbo. So we found other ways, and I’d argue more profitable ways, to drive traffic.” It’s unclear at this stage whether properties from Booking.com and Airbnb are participating in the vacation rental search. Google announced the new combined hotels and vacation rental search product Thursday morning during its Google Marketing Live online event. “We’ve seen growing and sustained interest in vacation rentals since the start of the pandemic and have evolved our product accordingly to meet those user preferences. This launch is the first time that we’re showing results that combine both hotels and vacation rentals when a user is trying to find a place to stay,” says a company spokesperson via email.

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