Safer-Tourism Alliance Launches Covid-19 Travel Website

Safer-Tourism | September 03, 2020

Three leading US companies have teamed up to form the Safer-Tourism Alliance (STA) to offer the travel and tourism industry technology-driven and innovative solutions for safer tourism as a result of Covid-19 based on the principle of managed risk achieved through effective testing, training and tracking (3Ts).

Spotlight

In recent years, bots were heralded as critical to the future of the travel industry, but only 4 percent of our survey respondents anticipate booking a trip through a travel bot or chat bot in 2018, and only 22 percent say they’re even aware of the existence of travel bots. Instead of bots, WEX anticipates that the next big thing in travel tech will be booking by voice.

Spotlight

In recent years, bots were heralded as critical to the future of the travel industry, but only 4 percent of our survey respondents anticipate booking a trip through a travel bot or chat bot in 2018, and only 22 percent say they’re even aware of the existence of travel bots. Instead of bots, WEX anticipates that the next big thing in travel tech will be booking by voice.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

Grand Hyatt Shenzhou Peninsula Celebrates Official Opening

Hyatt Hotels Corporation | October 31, 2022

Hyatt Hotels Corporation announced the opening of Grand Hyatt Shenzhou Peninsula in Wanning, Hainan, a distinctive destination for a luxurious escape offering immersive experiences and unforgettable moments for guests of all ages.The oceanfront resort is set on Shenzhou Peninsula, a natural treasure located off the east coast of Hainan Island with a comfortable tropical climate, fresh air, golden beaches and crystal-clear waters. Nestled among lush gardens with stunning views of the South China Sea to the south and a tranquil inner sea to the north, the resort provides a welcoming environment to relax, indulge and play. It is also just a short distance from popular scenic, cultural and lifestyle attractions, including surfing spots boasting spectacular waves, and world-class golfing at The Dunes located just 10 minutes’ drive away. “With the opening of Grand Hyatt Shenzhou Peninsula, we are excited to welcome guests to experience all the pleasures of a tropical resort in awe-inspiring surroundings, elevated by the luxurious comfort, theatrical dining experiences, exceptional amenities and welcoming service that the Grand Hyatt brand is known for,” -Terence Ng, general manager, Grand Hyatt Shenzhou Peninsula. Design Grand Hyatt Shenzhou Peninsula’s contemporary design combines the essence of relaxed coastal living with Hainan’s unique cultural heritage infused with Southeast Asian influences. This is expressed in Balinese-inspired architecture and interiors styled with a graceful Hainan touch. Natural materials and nature-inspired aesthetics also create a sensory connection to the destination. Buildings are clustered throughout the lush grounds and along the waterfront, creating an inviting mix of spaces for rest and relaxation. Guestrooms Starting at 570 square feet (53 square meters), the resort’s 262 spacious guestrooms and suites are havens of modern comfort with floor-to-ceiling windows and balconies that maximize extraordinary garden or ocean views. The resort also features unique kid-themed rooms that add a touch of magic and adventure to family holidays with fun themes such as “curious universe” and “fantasy dream.” Guests staying in Grand Club guestrooms and World of Hyatt Elite members can enjoy access to the Grand Club lounge, which provides a gorgeous panorama of the sea. Grand Club privileges include personalized check-in and check-out service, continental breakfast, all-day refreshments, evening cocktails and exclusive use of the club’s outdoor pool. Dining Grand Hyatt Shenzhou Peninsula’s lineup of world-class dining options engages guests in an exciting journey of flavors that celebrate some of the finest culinary traditions. Embracing seasonality and sustainability, Yu restaurant specializes in traditional dim sum and authentic home-style Cantonese and Hainan cuisine, with indoor and outdoor areas and three private dining rooms with a sea view. Luigi’s is a cozy trattoria-style restaurant serving handmade Italian comfort food. At Pool House, guests can relax to the sound of the waves while savoring the delights of an Asian barbecue accompanied by signature Tiki cocktails in a sophisticated beach club atmosphere. The Lounge offers an elegant environment to enjoy a cup of coffee or Chinese tea while catching up on emails, gathering with friends, or simply enjoying a quiet moment between activities. River Pavilion will open next year and feature three unique dining and bar concepts devoted to the finest experiences of Japanese cuisine and beverages, including sushi, yakitori, and Japanese beer and sakes. Guest Experiences Shenzhou Peninsula’s warm tropical climate is perfect for swimming in all seasons. The resort features three swimming pools, including an indoor pool, the Grand Club pool, and an oceanfront pool with recreational activities for kids, designed to create special family moments. Other offerings include a 24-hour fitness center, mahjong and karaoke. Camp Hyatt kids’ club is also available offering games, entertainment and activities, including a rock-climbing wall, a movie house, and a kitchen to inspire budding young chefs. Oceanfront Weddings and Events From intimate gatherings to gala events, Grand Hyatt Shenzhou Peninsula elevates every occasion with versatile venues that exude modern sophistication, heightened by natural light and sea views. The resort offers more than 27,900 square feet (2,600 square meters) of indoor and outdoor spaces, including a 6458-square-foot (600-square-meter) Grand Ballroom, three 1,076-square-foot (100-square-meter) Grand Residence venues and two spacious lawns, setting the stage for an exceptional meeting, event experience or an enchanting wedding by the sea. Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. To learn more about Hyatt’s commitment, please visit: hyatt.com/care-and-cleanliness. About Grand Hyatt Around the world, Grand Hyatt hotels bring travel dreams to life by celebrating the iconic in small details and magnificent moments. Located at the crossroads of local culture and global business within major gateway cities and resort destinations, each Grand Hyatt hotel is uniquely designed to be a captivating destination within a destination. Grand Hyatt hotels deliver welcoming and elevated service, first-class accommodations and an abundance of options within a multicultural backdrop of dramatic architecture and bold and vibrant design. Grand Hyatt hotels boast inventive restaurants, luxury spas, fitness centers, and business and meeting facilities. For additional information or to make a reservation, please visit grandhyatt.com. Follow @GrandHyatt on Facebook and Instagram, and tag photos with #GrandHyatt. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2022, the Company’s portfolio included more than 1,150 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®; Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

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TRAVEL TECHNOLOGY

VeriFLY by Daon Expands Capabilities to Streamline Access to Travel Documents

Daon | September 28, 2022

Daon, the Digital Identity Trust Company, announced expanded usage of its VeriFLY™ digital travel app to allow users to save required travel or event documents directly to their digital itinerary, providing one-point access for retrieval. VeriFLY is the world’s first widely adopted digital travel app to help travelers and event attendees quickly and safely meet their destination’s and event’s health and identity requirements.VeriFLY is the first mobile app service of its kind to support multiple airlines (codeshare, interline) and any number of countries’ travel requirements. It applies health certificates and related documents to multiple travel legs with similar entry/transit requirements. Its newest capability is now available in over 65 countries. “Daon VeriFLY continues to provide customers with the best user experience while traveling due to its ability to adapt quickly and effectively to the travel industry’s changing requirements, This new expanded capability removes the added stress of travel restrictions, providing travelers with health document credentials throughout their entire travel journey, including multiple leg trips, outbound and inbound travel, codeshares, interline and more.” -Tom Grissen, CEO of Daon Previously, VeriFLY users could only access necessary documents for point-to-point travel, but this new capability allows customers to use VeriFLY for multi-leg travel, even if there are different airlines within the complete itinerary to help federate across the VeriFLY ecosystem. This creates a seamless user experience more aligned to the airline web and app experience that travelers expect. VeriFLY gives travelers the benefits of a faster, smoother process – while enabling the carriers to deliver more on-time flights, faster boarding times, less counter transaction time, lower ground handling costs, fewer inadmissible passengers and related fines, better audit trails, all while promoting higher passenger usage of online check-in and self-service. Travelers worldwide have widely adopted VeriFLY and continue to utilize the mobile app for their ongoing travel experiences. VeriFLY is used by major airlines, cruise lines, hotels, and other businesses, including American Airlines, British Airways, Aer Lingus, Japan Airlines, Carnival Cruise Lines, Holland America Line, Viking Cruises, Hyatt Hotels & Resorts, and many others. VeriFLY recently reached the milestone of more than 12M travelers serviced, and recently over 1 million Carnival Cruise guests have used VeriFLY for a seamless travel experience. The VeriFLY travel app can be downloaded from the Apple App Store or Google Play. Users can create a secure profile and input flight information, upload crucial travel related documents, and any other essential identity and health documentation. Visit Daon at World Aviation Festival in Amsterdam (booth 12.561) on October 4-6, 2022, to learn how VeriFLY is defining the future of seamless travel. About Daon Daon, the Digital Identity Trust company, enables market-leading organizations worldwide to easily and accurately proof, verify, authenticate and secure customer identities at every trust point across the entire customer lifecycle. With industry-leading identity proofing and biometric authentication technologies at its core, Daon’s technology ensures that customer identities are accurately verified, easily asserted and safely recovered. By mitigating fraud, reducing friction, and ensuring regulatory compliance, Daon help businesses deliver a seamless customer experience, increase customer satisfaction and reduce cost. Daon delivers these solutions through its AI and ML-powered IdentityX® platform, chosen by leading companies in financial services, telcos, travel & hospitality and other industries to secure and process hundreds of millions of digital identity transactions daily. Learn more at www.daon.com.

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DESTINATION AND TOURISM,COMMERCIAL TRAVEL

Pacaso Partners with Alto and Surf Air to Provide Seamless Travel Options to Second Homeowners

Pacaso | November 09, 2022

Pacaso, the leading technology-enabled real estate marketplace that helps people buy and co-own a luxury second home, announces new partnerships with Alto, an elevated on-demand rideshare company, and Surf Air, a regional air travel company working to accelerate the adoption of green aviation, to offer families effortless travel options to their Pacaso second homes. The alignment with two premium travel services strengthens Pacaso's commitment to deliver simple and turnkey ownership experiences. The new partnership will offer all Pacaso homeowners a six-month Alto membership. Alto members lock in priority booking at busiest Members-only times, save an average of 30% on every app ride, are able to schedule rides in advance, and receive access to members-only perks and rewards. The holiday season can be synonymous with stress and at Pacaso we're committed to making things easier for our owners, this time of year and always, and that includes how families travel to their Pacaso second home," said Pacaso Chief Marketing Officer Whitney Curry. "Every minute in your second home counts, so we're excited to have curated several offerings that help owners get home faster and in style. "We built Alto with consistency at its core to take the guesswork out of rideshare and ensure our Members get a clean, safe, elevated experience on every ride, Alto's professional employee drivers, luxury fleet of SUVs, and thoughtful amenities provide a welcome escape from the hectic holiday season and we're excited to extend this service to Pacaso's homeowners." -Alto CEO, Will Coleman Additionally, Pacaso owners will enjoy special membership perks with Surf Air that they can use to save an average of two hours of travel time when flying to their second home. With Surf Air, flyers have the ability to access seats on a scheduled flight network across California and the ability to charter a variety of private aircraft with Surf Air's On Demand service with guaranteed availability, no blackout dates, and no initiation fee. With a comprehensive list of in-home essentials, a variety of family-friendly features, and inviting indoor and outdoor living spaces, each Pacaso home is designed to facilitate memorable moments for owners without any hassle. Pacaso strategically applies customer-driven insights and owner feedback to create best-in-class second homes, making it easier for families to prepare for their stays and focus on spending quality time together. For homeowners seeking welcoming spaces to make connections and create traditions, Pacaso provides the most seamless way to enjoy second home ownership. Pacaso owner membership perks with both Surf Air and Alto begin from the sign up date. For more information about Pacaso, please visit www.pacaso.com. About Pacaso Pacaso® is a technology-enabled marketplace that modernizes real estate co-ownership to make owning a second home possible and enjoyable for more people. Pacaso curates luxury listings with premium amenities and high-end contemporary interior design, offers ⅛ to ½ ownership with integrated financing, and, after purchase, professionally manages the home and supports seamless resale. Co-founded by Austin Allison and Spencer Rascoff in 2020, Pacaso operates in top second home destinations around the world. Pacaso has been certified as a Great Place to Work and is recognized as one of Glassdoor's 2022 Best Places to Work.

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