SAP Concur shuts down metasearch engine Hipmunk

PhocusWire | January 14, 2020

SAP Concur is shuttering metasearch engine Hipmunk, which the company acquired in 2016. SAP Concur says it is “retiring” both the consumer-facing Hipmunk product as well as travel and expense product Concur Hipmunk and will stop supporting the brand on January 23. The company says it notified employees of the decision this morning (January 14) before communicating the news to its customers and partners; SAP Concur says there will not be layoffs, and “employees who are currently working on Hipmunk will be moving to similar roles based on their skill set, level and job profile.” With the folding of Hipmunk, in particular Concur Hipmunk, which was designed for the small- and midsize-business segment, SAP Concur will focus its efforts on its other products including itinerary manager TripIt Pro and Concur TripLink, which offers direct, managed business travel bookings.

Spotlight

A leader in travel and hospitality consulting, Cognizant has developed the Cognizant Travel Ribbon® as a tool to assist airlines and other industry players in broadening their thinking about when and how to engage with customers. Cognizant defines the Travel Ribbon by eight essential stages of the overall travel experience, including 1) Inspiration, 2) Planning, 3) Booking, 4) Purchase, 5) Pre-trip, 6) Departure, 7) In-flight and 8) Post-trip. Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses.

Spotlight

A leader in travel and hospitality consulting, Cognizant has developed the Cognizant Travel Ribbon® as a tool to assist airlines and other industry players in broadening their thinking about when and how to engage with customers. Cognizant defines the Travel Ribbon by eight essential stages of the overall travel experience, including 1) Inspiration, 2) Planning, 3) Booking, 4) Purchase, 5) Pre-trip, 6) Departure, 7) In-flight and 8) Post-trip. Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses.

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TRAVEL TECHNOLOGY

Corporate Traveler Launches Melon, A New Travel Platform Built Exclusively for SMEs

Corporate Traveler | September 22, 2021

Ahead of the predicted boost in business travel demand, Corporate Traveler, the only global TMC catering exclusively for start-ups to mid-market businesses, has unveiled Melon – its new proprietary travel management platform. Launching in the US and Canada , Melon's intuitive design and simple navigation belies a host of innovative features developed in response to the evolving expectations of an increasingly travel hungry, tech-savvy and budget conscious workforce. Commenting on the motivation for the development of Melon, Chris Lynes, Senior Vice President for Corporate Traveler said: "During this period of pause, we listened to our customers and adapted our offerings, investing in a next generation digital experience that combines rich content supported by our trademark dedicated and personalized service. Simple to use and tailored to meet the exacting needs of our customers, Melon is a different type of travel platform one that goes the extra mile just like our people. "Our clients tell us that travel is crucial to their success, and in the US, we are already seeing encouraging signs of recovery with 35% uplift on bookings made in August alone. This indicates strong desire to return to in-person meetings in the months ahead," added Lynes. Seamless online experience, tailored to individual needs As a business travel expert, Corporate Traveler understands that an accessible, on-the-go travel management solution is business critical to its customers; therefore, the new omni-channel platform has been designed to switch between mobile and desktop without losing functionality. With Melon, admins are also able to control travel options, by setting personalized algorithms and even individual spend levels. Armed with this information, the platform's AI technology does the legwork and removes the frustration typically associated when searching via multiple sites, serving up a variety of choices based on learned behaviors to align with company travel policies and program goals, while taking traveler preferences and loyalty affiliations into consideration. A breakdown of spend, alongside dashboard analysis of important KPI metrics in real-time, also helps customers extract key data needed to inform decision making and accurately manage finances. Combining technology and personal service to support customers 24/7 Unsurprisingly, as barriers to international movement lift and companies resume travel programs, duty of care has been identified as a priority. Corporate Traveler addresses this in multiple ways with Melon: from displaying the latest guidance before booking to proactively sharing live updates. Program admins can also track employees' whereabouts in real-time, while Melon's robust health and safety capabilities provides prompt alerts on risk-related events impacting travel such as country entry requirements, latest government and supplier COVID restrictions, adverse weather, crime and more. These features are underpinned by access to dedicated travel consultants 24/7, 365 days a year. Lynes added: "In this ever-evolving travel environment, it is difficult to keep track of the latest developments across the world. Melon ensures our customers are informed and aware at every step of their booking journey. And while on the go, help is always an instant away whether via Melon's AI mobile chat function or the expert assistance of our agent support team. At Corporate Traveler, every customer is considered a VIP, so we pride ourselves in always extending the highest level of service to all travelers at all times – with no exceptions." Access to a competitively priced, truly global inventory Corporate Traveler customers also enjoy an expansive choice of travel content and options sourced from the widest range of travel suppliers. And being part of industry powerhouse the Flight Centre Travel Group, this means the best market wide rates, unique added-value benefits, and exclusive deals too. In the US, Corporate Traveler provides expert travel management services to over 6,000 businesses across the country, where its teams in more than 20 US cities are dedicated to making corporate travel simpler, faster, and easier for customers. About Corporate Traveler Corporate Traveler is the only global TMC catering exclusively to start-ups and mid-market businesses. Established in 1993, the company is present in seven countries where it provides expert tailored advice, dedicated travel managers, and innovative, advanced booking technology to more than 14,000 customers worldwide in a typical year. Being part of industry powerhouse the Flight Centre Travel Group, access to a competitively priced, truly global inventory alongside added-value benefits and exclusive deals comes as standard. Corporate Traveler recently unveiled Melon – its new proprietary, on-the-go travel management platform featuring intuitive navigation and a seamless end-to-end online experience to help customers easily book, manage, and measure the performance of their business travel programs.

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TRAVEL TECHNOLOGY

trivago and HUAWEI form strategic partnership to Bring New Travel Solutions to Consumers

Trivago | October 27, 2021

trivago, a leading global accommodation search platform, and HUAWEI, one of the world’s largest providers of information and communications technology infrastructure and smart devices, announced a partnership in the development of travel products for use on the HUAWEI Mobile Services platform. A new trivago app will launch on HUAWEI’s AppGallery enabling users to instantly compare millions of accommodations worldwide from hundreds of booking sites to find their ideal choice at a great price. trivago currently offers more than 5 million hotel and alternative accommodation options in 190 countries. As of September 2021, HUAWEI’s AppGallery had a diverse, global audience of 580 million monthly active users in more than 170 countries. In 2020, the platform saw app distribution reach 384.4 billion, an increase of more than 120% over 2019. In addition, trivago and Huawei will jointly develop solutions for accommodations listings of the paid hotel search feature on HUAWEI’s Petal Search and Petal Maps. This will empower HUAWEI users around the world with direct connectivity to their travel providers of choice, driving a frictionless user experience. The commercial launch of trivago in Petal Search will be on the 29th of October. “HUAWEI is a Global leader in mobile devices and technology solutions and we are excited to partner with them on the development of accommodation solutions as part of their Petal Ecosystem,Jointly driving the functionality and adoption of Petal Search, Petal Maps and the AppGallery will allow us to contribute to the development of travel solutions going forward.” -Axel Hefer, trivago CEO We are happy to partner with trivago, a leading global provider of accommodation search and price comparison. We believe that this partnership will allow us to jointly develop technology and solutions that will stand out in the market, said William Tian, the WEU President of Huawei Consumer BG. About trivago trivago is a leading global hotel search platform focused on reshaping the way travelers search for and compare hotels and alternative accommodations. Incorporated in 2005 in Düsseldorf, Germany, the platform allows travelers to make informed decisions by personalizing their hotel search and providing them access to a deep supply of hotel information and prices. trivago enables its advertisers to grow their businesses by providing access to a broad audience of travelers via its websites and apps. As of March 31, 2021, trivago has established 54 localized platforms connected to over 5.0 million hotels and alternative accommodations, in over 190 countries.For more information on trivago, visit https://www.trivago.com/. About HUAWEI HUAWEI's products and services are available in over 170 countries and are used by around one third of the world's population. HUAWEI is one of the largest smartphone suppliers and currently operates 14 research and development facilities and 36 innovation centres with partners. HUAWEI's Consumer Business Group is one of HUAWEI's three business units, along with Carrier Network and Enterprise Business, covering smartphones, audio, mobile broadband, wearables, computers, accessories and cloud services. HUAWEI's global network is based on over 30 years of experience in the telecommunications industry and offers consumers all over the world the latest technological innovations. ABOUT HUAWEI PETAL SEARCH Petal Search is a HMS-native search engine app that allows HUAWEI smartphone owners to easily search for and find the things they need – including news, videos, images, shopping, flights, local businesses, and more – directly from their home screen. With Petal Search, HUAWEI is committed to maintaining an open search ecosystem as well as building a unified and complete search service experience. The company seeks to provide an enriched search experience for all HMS mobile phone users while providing a platform that drives business interest and operational efficiency for developers and partners. ABOUT HUAWEI AppGallery HUAWEI's official app store, the HUAWEI AppGallery, provides users of HUAWEI devices with a simple and secure platform to search, install and use a wide variety of apps. The HUAWEI AppGallery enables easy installation of apps and convenient management for users. HUAWEI continuously develops its HUAWEI AppGallery with great effort. In this way, the company ensures that users always find directly what they really need. HUAWEI's exclusive service has a professional, fourfold security system to ensure that privacy is protected all around. The system reliably detects harmful behaviour and is consistently scanned for potential security risks. It also manually checks the security of real names and devices, and authenticates real environments to guarantee the security of all apps at all times. In addition, the HUAWEI AppGallery always offers lucrative discounts and VIP privileges for HUAWEI users.

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DESTINATION AND TOURISM

The Lodge at Blue Sky, Auberge Resorts Collection and the WELL Partners for Exclusive Retreat

the well | March 14, 2022

The Lodge at Blue Sky, an Auberge Resorts Collection small luxury resort located outside of Park City, and THE WELL, a comprehensive ecosystem for wellness and holistic health care, are partnering together to host an exclusive retreat from May 30 to June 2, 2022. Personalized sessions conducted by visiting masters like Craniosacral Therapist and Educator Michelle Stoppi and Plant People Founder Gabe Kennedy will explore best practices in mindfulness, movement, nutrition, and medicine over four days. The Week of WELL is a guide to a more aware and connected life. GREET SUMMER WITH FRESH PERSPECTIVE The retreat will welcome summer with a renewed perspective after taking time to cleanse, ground, empower, and discover grace, in a perfect marriage of eastern and western practices and the Lodge's wild-crafted approach to wellbeing. The four-day schedule begins with a sacred sage blessing inspired by the indigenous soil and includes movement lessons, meditations, trail rides, and private meals. Michelle Stoppi, a licensed craniosacral massage therapist and the leading educator of craniosacral professional continuing education in the United States, will facilitate sessions that examine the nervous system and its relationship to the Earth's biomagnetic energetic field in order to alleviate stress and achieve peace. These include a Plant People-inspired plant and mushroom lunch, a sunrise trek to mountain top yoga and breakfast with Blue Sky's health specialists, and a six-course dinner featuring Executive Chef Galen Zamarra's food as medicine. Guests can also book private craniosacral treatments with Michelle Stoppi for a more customized therapeutic experience. LUXURY AS NATURE INTENDED The Lodge at Blue Sky, Auberge Resorts Collection is about 35 minutes from Salt Lake City airport but feels a world apart. On-site sustainable farm, restaurant with James Beard Award-winning Chef Galen, and transforming experiences like horseback riding and a network of onsite hiking trails will be part of the Week of WELL. Utah's no 1 resort (Travel + Leisure) is also a premier wellness destination. It is home to Edge Spa, which offers a menu of all-natural body and skincare treatments, as well as energy healing and Ayurvedic consultations. The property also offers immersive wellness journeys, which include in-room sleep rituals, equine healing at the Arena, yoga and meditation in the forest, and DIY bloom-to-bottle products made on the farm.

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