Saudi Arabia hotel industry gearing for 23.3 million tourists’ arrival in 2023

Travel And Tour World | July 10, 2019

Saudi Arabia is seeing its rapid growth in the hotel sector across the kingdom, fuelled by increasing demand from tourists.The latest data released by Expedia Group disclosed that travellers from the USA, UAE and UK topped the list for travel demand into Saudi Arabia in 2018. With travel bookings in the kingdom considered the largest in the Middle East and North Africa (Mena), the power of the international traveller growth to Saudi Arabia is expected to remain strong.

Spotlight

Renowned as the sporting and cultural capital of Australia, Melbourne, situated on the southeastern fringe of the continent’s landmass, is the capital of the smallest state in Australia, Victoria. But, that’s about the only thing small about this city – in every other way Melbourne is BIG…not only is it the sporting and cultural hub of Australia, it is the de facto capital of this amazing continent/country!Step into Melbourne and there’s something new to see and experience around every corner! Museums, galleries, architecture, nature’s splendor, the best cuisines, wines and beers to be found on this planet…the list is endless!

Spotlight

Renowned as the sporting and cultural capital of Australia, Melbourne, situated on the southeastern fringe of the continent’s landmass, is the capital of the smallest state in Australia, Victoria. But, that’s about the only thing small about this city – in every other way Melbourne is BIG…not only is it the sporting and cultural hub of Australia, it is the de facto capital of this amazing continent/country!Step into Melbourne and there’s something new to see and experience around every corner! Museums, galleries, architecture, nature’s splendor, the best cuisines, wines and beers to be found on this planet…the list is endless!

Related News

TRAVEL TECHNOLOGY

New Travel Startup Upaway Launches First On-Demand Travel Support Concierge to Tackle Trip Chaos for Holiday Travelers

Upaway | December 24, 2021

New travel company Upaway is setting out to tackle Trip Chaos with the official launch of its on-demand support in time to service holiday travelers. Founded by Twitter alumna and DE&I thought leader Kayla Glanville, Upaway aims to disrupt the outdated consumer travel industry and make typically out-of-reach, premium travel support accessible and affordable to tackle travel stress. To help people navigate today's uncertain travel landscape and avoid Trip Chaos, the company offers free travel advice and on-demand (human) trip support — without the high prices or hidden fees — available directly via +1 (213) 545-0903 (text or call) or Direct Message (DM) on Twitter and Instagram. App (iOS) is expected to launch in early 2022. Upaway Concierge is a team of travel professionals who go above and beyond traditional booking services to make every trip a stress-free experience. From assisting travelers with bulky items (like gifts and carseats) and temperature-sensitive items (like medications or breast milk) to handling flight cancellations or re-bookings, Upaway Concierge offers travelers an on-demand alternative to waiting on hold with their hotels' or airlines' customer service lines. Upaway saves travelers time, money, and energy by tackling the Trip Chaos facing so many travelers every day — and securing credits and refunds for things like flights and accommodations when things go awry. With an uptick in impacted holiday travel and COVID-19 variants on the rise, Upaway is supporting travelers who have historically been stuck to handle issues on their own and provides them with peace of mind as well as real-time Travel Risk Intelligence data for their destination, powered by Riskline. "Between being a mom and working full time, planning a family trip wasn't in the cards. With one text, Upaway stepped in and took the stress of planning off my plate and now we have two family trips booked for 2022," -Upaway customer Katie P. of Portland, Oregon Upaway's goal is to revolutionize the consumer travel industry by providing genuine, helpful customer service that large travel corporations have lacked for years. "While working on a consumer product like Twitter and helping airlines, hotels, and destination marketing organizations (DMOs) create relationships with their customers, it became clear that stellar service is often reserved for frequent business travelers," founder Kayla Glanville says of her time working at Twitter with the world's largest travel brands. She was particularly struck by the stark inequity between the business and everyday traveler experiences. "The result is dismal service, stress, and chaos for everyday folks. With Upaway, we're aiming to change that. About Upaway Upaway is travel app and SaaS platform based in California, founded by a queer woman, with an intersectional team working remotely around the world. Founded by former tech executive Kayla Glanville, Upaway offers free travel organization tools and connects travelers with on-demand (human!) travel concierge when they need it. It is currently in service via phone and text at +1 (213) 545-0903 and through Direct Message on Twitter and Instagram with a projected general launch of early 2021.

Read More

TRAVEL TECHNOLOGY

Corporate Traveler Launches Melon, A New Travel Platform Built Exclusively for SMEs

Corporate Traveler | September 22, 2021

Ahead of the predicted boost in business travel demand, Corporate Traveler, the only global TMC catering exclusively for start-ups to mid-market businesses, has unveiled Melon – its new proprietary travel management platform. Launching in the US and Canada , Melon's intuitive design and simple navigation belies a host of innovative features developed in response to the evolving expectations of an increasingly travel hungry, tech-savvy and budget conscious workforce. Commenting on the motivation for the development of Melon, Chris Lynes, Senior Vice President for Corporate Traveler said: "During this period of pause, we listened to our customers and adapted our offerings, investing in a next generation digital experience that combines rich content supported by our trademark dedicated and personalized service. Simple to use and tailored to meet the exacting needs of our customers, Melon is a different type of travel platform one that goes the extra mile just like our people. "Our clients tell us that travel is crucial to their success, and in the US, we are already seeing encouraging signs of recovery with 35% uplift on bookings made in August alone. This indicates strong desire to return to in-person meetings in the months ahead," added Lynes. Seamless online experience, tailored to individual needs As a business travel expert, Corporate Traveler understands that an accessible, on-the-go travel management solution is business critical to its customers; therefore, the new omni-channel platform has been designed to switch between mobile and desktop without losing functionality. With Melon, admins are also able to control travel options, by setting personalized algorithms and even individual spend levels. Armed with this information, the platform's AI technology does the legwork and removes the frustration typically associated when searching via multiple sites, serving up a variety of choices based on learned behaviors to align with company travel policies and program goals, while taking traveler preferences and loyalty affiliations into consideration. A breakdown of spend, alongside dashboard analysis of important KPI metrics in real-time, also helps customers extract key data needed to inform decision making and accurately manage finances. Combining technology and personal service to support customers 24/7 Unsurprisingly, as barriers to international movement lift and companies resume travel programs, duty of care has been identified as a priority. Corporate Traveler addresses this in multiple ways with Melon: from displaying the latest guidance before booking to proactively sharing live updates. Program admins can also track employees' whereabouts in real-time, while Melon's robust health and safety capabilities provides prompt alerts on risk-related events impacting travel such as country entry requirements, latest government and supplier COVID restrictions, adverse weather, crime and more. These features are underpinned by access to dedicated travel consultants 24/7, 365 days a year. Lynes added: "In this ever-evolving travel environment, it is difficult to keep track of the latest developments across the world. Melon ensures our customers are informed and aware at every step of their booking journey. And while on the go, help is always an instant away whether via Melon's AI mobile chat function or the expert assistance of our agent support team. At Corporate Traveler, every customer is considered a VIP, so we pride ourselves in always extending the highest level of service to all travelers at all times – with no exceptions." Access to a competitively priced, truly global inventory Corporate Traveler customers also enjoy an expansive choice of travel content and options sourced from the widest range of travel suppliers. And being part of industry powerhouse the Flight Centre Travel Group, this means the best market wide rates, unique added-value benefits, and exclusive deals too. In the US, Corporate Traveler provides expert travel management services to over 6,000 businesses across the country, where its teams in more than 20 US cities are dedicated to making corporate travel simpler, faster, and easier for customers. About Corporate Traveler Corporate Traveler is the only global TMC catering exclusively to start-ups and mid-market businesses. Established in 1993, the company is present in seven countries where it provides expert tailored advice, dedicated travel managers, and innovative, advanced booking technology to more than 14,000 customers worldwide in a typical year. Being part of industry powerhouse the Flight Centre Travel Group, access to a competitively priced, truly global inventory alongside added-value benefits and exclusive deals comes as standard. Corporate Traveler recently unveiled Melon – its new proprietary, on-the-go travel management platform featuring intuitive navigation and a seamless end-to-end online experience to help customers easily book, manage, and measure the performance of their business travel programs.

Read More

HOSPITALITY TRENDS

Noble Announces Pioneering Strategic Partnership with Host Hotels & Resorts

Noble Investment Group | February 19, 2022

Noble Investment Group ("Noble"), a leading real estate investment management firm specializing in the upscale U.S. lodging sector, and Host Hotels & Resorts, Inc. ("Host"), a member of the S&P 500, the largest lodging real estate investment trust, and one of the most respected investors in luxury and upper-upscale hotels in the world, have formed a transformational strategic partnership to cultivate and expand innovative travel, leisure, and hospitality opportunities within Noble's real estate investment management and fund sponsorship platform.The partnership will combine Noble's operational expertise and development acumen with Host's scale, market insights, data analytics, and breadth of resources to cultivate and source differentiated investment strategies including property technology solutions, development, and alternative lodging. As announced by Host, they are making a $150.0 million capital commitment as a limited partner in an existing Noble investment vehicle and will provide Noble with exclusive first-look at select-service and extended-stay hotel opportunities sourced through Host's channels. Host is also making a minority investment in Noble's fee-based asset management business, independent from the Noble team's investment interests in their existing funds. "As we continue to expand our institutional investment management platform, this strategic partnership further augments Noble's ability to develop, source, and execute innovative growth strategies in travel, leisure, and hospitality," -Mit Shah, Noble's Chief Executive Officer. We are incredibly excited to invest with Noble, a leading private hospitality investment manager. In addition to operating through multiple cycles over three decades, we were particularly attracted to Noble's proven expertise in sourcing and executing scalable select-service and extended-stay hotel investment opportunities," said James F. Risoleo, Host President and Chief Executive Officer. "Host will benefit from both chain scale diversification and the ability to incubate and invest in future lodging-adjacent strategies. Both Host and Noble are deeply committed to corporate responsibility and operating with high business standards, principles, and integrity. Ranked among the world's most sustainable companies in S&P Global's Sustainability Yearbook, named one of America's Most Responsible Companies by Newsweek, and a recognized leader by Dow Jones Sustainability Indices (DJSI World and DJSI North America) and CDP, Host is dedicated to investing in industry leading ESG best practices and strategies. The majority of the Noble organization is comprised of women and minority leaders. Host is expected to provide thought leadership to Noble's ongoing environmental, social, and governance strategies. Noble Investment Group Founded in 1993, Noble is a leading real estate investment manager with a diverse team specializing in the upscale U.S. lodging sector. Through its institutional real estate funds, Noble has invested nearly $5 billion in communities throughout the country, adding value across cycles and creating thousands of jobs. As a signatory to the UNPRI. the CEO Action for Diversity & Inclusion, and a fiduciary to foremost pensions plans, endowments, and foundations, Noble's endeavors help to preserve and grow its limited partners' capital, which assists in providing retirement benefits for our country's teachers, law enforcement, firefighters, other pensioners, and financial resources for students to attend college. For more information, please visit www.nobleinvestment.com Host Hotels & Resorts Host Hotels & Resorts, Inc. is an S&P 500 company and is the largest lodging real estate investment trust and one of the largest owners of luxury and upper-upscale hotels. The Company currently owns 75 properties in the United States and five properties internationally, totaling approximately 44,400 rooms. The Company also holds non-controlling interests in six domestic and one international joint venture.

Read More