Saudi Tourism Sector to Contribute Over $70 to GDP

Al Bawaba | April 11, 2019

Saudi Arabia’s travel and tourism sector is expected to contribute $70.9 billion in total to the country’s GDP in 2019, according to data from the World Travel and Tourism Council, as exhibitors prepare to showcase what the kingdom has to offer at this year’s Arabian Travel Market (ATM), which is being held at the Dubai World Trade Centre from April 28 – May 1.According to data from ATM’s research partner Colliers, international arrivals to Saudi Arabia are expected to increase 5.6 per cent per year from 17.7 million in 2018 to 23.3 million in 2023. Religious tourism is expected to remain the bedrock of the sector over the next decade, with a goal of attracting 30 million pilgrims to the kingdom by 2030, an increase of 11 million from the 19 million Hajj and Umrah pilgrims that visited the country in 2017.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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INDUSTRY OUTLOOK,HOSPITALITY TRENDS

INTELITY's to Update the Partnership with Unifocus

INTELITY | December 26, 2022

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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

battleface Launch Robin Assist, a Tech Platform for Travel Insurance Service

battleface | January 12, 2023

battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses. Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment. battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners. The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies. battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management. "battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally." (Source: PR Newswire) About battleface battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.

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TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK

Sojern and PUSHTech Contribute to First-party Data Strategies of Partners

Sojern | January 11, 2023

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