HOSPITALITY TRENDS

SendSquared Partners with Resort Data Processing, an Award-Winning Provider of Property Management Software

SendSquared & Resort Data Processing | November 30, 2021

SendSquared (sendsquared.com), a data and marketing communications platform for the hospitality industry, announced  it has partnered with Resort Data Processing (RDP), a leading provider of property management software. The collaboration will integrate SendSquared with RDP’s property management software to provide resorts, hotels and vacation rentals the tools to power all guest communications including email, text and voice services.

“RDP is a respected industry standard that brings decades of experience in the hospitality industry to this collaboration,SendSquared is absolutely thrilled to join forces with a company we so deeply admire, and together offer added value to our current and future customers.” 

-Nicolas Wegener, CEO of SendSquared.

With the SendSquared integration, properties using RDP software can now leverage valuable guest data to power meaningful communications and sales efforts. At every touchpoint along the customer journey–from pre-booking to post-stay–users can deliver personalized, timely messages that delight guests and allow them to relax and focus on enjoying their stay.

“At RDP, we create solutions that meet the unique needs of each customer,Our partnership with SendSquared will provide our customers with best-in-class marketing solutions to help grow their businesses and generate more revenue.”

-RDP President Barry Biegler

About SendSquared
Founded in 2018 and based in the Twin Cities, SendSquared provides an all-in-one communication platform for the hospitality industry that facilitates email marketing, SMS, voice services, CRM and more to help resorts and hospitality organizations grow by building strong customer relationships and increasing direct bookings. SendSquared is trusted by more than 100 leading resorts, hoteliers, and VRMCs. For more information or to demo SendSquared, follow us on Twitter, LinkedIn, and our blog.

About Resort Data Processing
Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 1000 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set that has evolved over 35 years from customer input and real world application.

Spotlight

PLANET TERRA takes you to each corner of the planet and helps you to discover the world with fascinating destinations, beautiful locations, great sound and colourful scenery.

Spotlight

PLANET TERRA takes you to each corner of the planet and helps you to discover the world with fascinating destinations, beautiful locations, great sound and colourful scenery.

Related News

TRAVEL TECHNOLOGY

Road Trip Ready: Wyndham New Mobile App Lets Travelers Plan and Book the Ultimate Summer Road Trip

Wyndham | May 24, 2022

Wyndham announced the launch of Road Trip Planner, the latest digital innovation to its award-winning mobile app. The interactive booking tool, a first-of-its-kind service from a major hospitality brand, streamlines the road trip discovery, planning, and booking process, allowing passengers to arrange their next vacation in minutes. It is The Most Convenient Way to Book & TravelSM. "With Road Trip Planner, travelers enter a few details about the trip and instantly get an itinerary with all their hotel stops, bookable in one single transaction. It not only eases the stresses of travel planning but ensures the journey is as exciting as the destination." -Jessica Davidson, senior vice president, digital, Wyndham Hotels & Resorts A Seamless Solution for Road Trippers The latest addition to Wyndham Hotels & Resorts' digital platform, Road Trip Planner, demonstrates the company's dedication to providing value to its property owners and visitors. Road Trip Planner's key features: Customer Itineraries Recommended Routes Details at Your Fingertips Pay Your Way Jessica Davidson further added, "Built upon the success and strong adoption of our mobile app, Road Trip Planner is the perfect complement to Lightning Book®, which is our Fastest Way to Book DirectSM and enables guests to reserve a hotel in just a few taps. Now, whatever your travel preferences—be it booking last minute or planning far ahead—Wyndham has you covered. Summer, here we come!" Understanding the Road Tripper Mindset Earlier this month, Wyndham partnered with Wakefield Research to commission its first-ever American Road Trip Index, which uncovered vital information concerning visitors' future road trips while tapping into pop-culture interests. Wyndham's Road Trip Planner is now accessible as part of Wyndham Hotels & Resorts' award-winning mobile app. The app is available for download on the Apple App Store and Google Play Store. Mobile check-in and checkout, innovative in-stay features, best-in-class design, personalized experiences, Wyndham Rewards® account management, gamification, and more are available through Wyndham's mobile app.

Read More

DESTINATION AND TOURISM,BUSINESS TRAVEL

EBG Acquires Undercover Tourist

EBG | June 30, 2022

EBG, one of the rapidly growing e-commerce solutions providers in the U.S. specializing in entertainment and travel, is acquiring Undercover Tourist, a privately held successful B2C online travel marketplace in the country. It specializes in theme parks and attractions. “With the addition of the Undercover Tourist platform to the EBG portfolio, we are gaining a strong consumer brand with a loyal customer following along with a robust knowledge base of engaging content for theme park vacations. We look forward to collaborating with the Undercover Tourist team to expand the platform and to help our supplier partners increase their reach,” -EBG CEO and Founder Brett Reizen. We are excited for Undercover Tourist to take this big leap, which is poised for growth and national product expansion and support as part of EBG’s network. I’m so proud of what the team has built over the years and the future offers amazing opportunities fueled by EBG's insight and guidance, explained Undercover Tourist CEO and Founder Ian Ford. The acquisition complements EBG's current offerings and will broaden EBG's portfolio to serve the B2C market while also providing timely and engaging content such as trip planning advice, travel tips, and more. The Undercover Tourist brand and platform will remain a separate business unit, with product offerings expanding nationally. EBG powers a diverse portfolio of technology solutions and operates a network of employer and membership-based platforms that reach a captive audience, providing leading brands with new distribution channels. The EBG network reaches over 100 million users through participating companies and closed-loop affinity and membership groups. Undercover Tourist, a travel website and theme park expert founded in 2000, has sold over 25 million theme park admission tickets to popular destinations and attractions such as Walt Disney World, Disneyland, Universal Orlando Resort, Universal Studios Hollywood, SeaWorld Parks, LEGOLAND Parks, and others. Along with saving time and money on attraction tickets, hotels, and car rentals, Undercover Tourist provides free vacation planning tools such as crowd calendars, park planning apps, and more.

Read More

INDUSTRY OUTLOOK

Hyatt Shares Updates on Operations, Summer Booking Trends and More

Hyatt Hotels Corporation | June 07, 2022

Hyatt Hotels Corporation shared updates on its operating results for May, summer travel booking trends, and confirmation of the closing of previously announced asset disposition as the NYU International Hospitality Investment Conference commenced. “We are delighted that we closed on the last of four previously announced owned hotel dispositions. In total, these four dispositions generated $812 million in gross proceeds and demonstrate meaningful and expeditious progress towards our current $2 billion asset disposition commitment, Additionally, our operational metrics in May serve as further evidence of continued recovery with comparable system-wide RevPAR improving from April, and system-wide RevPAR outside of Asia Pacific actualizing 3% above 2019 levels for the second consecutive month. As we look forward, we anticipate a busy summer travel season ahead.” -Mark S. Hoplamazian, President and Chief Executive Officer of Hyatt Hotels Corporation In the update, Hyatt announced that the comparable system-wide RevPAR in May was approximately $127, the strongest RevPAR performance in any individual month since November of 2019. The leisure transient revenue was up 18% in May, thanks to Memorial Day weekend, where RevPAR in the Americas was approximately 24% above Memorial Day weekend of 2019. Business transient and group revenue also continued to strengthen in May. The summer travel season ahead looks favorable in terms of booking trends. Gross group room revenue booked in May for stay dates in 2022 for comparable Americas was 46% above May of 2019. The all-inclusive portfolio had strong results. As for the asset dispositions, the company has closed on all four previously announced assets resulting in gross proceeds of $812 million or over 40% of its current $2.0 billion disposition target, reflecting an aggregate multiple of 15.7x 2019 EBITDA, and entered into a long-term management agreement for each of the properties upon sale. Additionally, the company is marketing two of its hotels for sale.

Read More