Serko Limited Signs Acendas Travel Zeno Reseller Partner Agreements for North America

Serko | July 24, 2020

Serko Limited, a leader in online travel booking and expense management for business, announced the signing of Acendas Travel as a Zeno reseller partner for North America. The agreement brings Zeno’s user-friendly, consumer grade travel booking and expense platform to Acendas customers and continues to expand Serko’s presence in North America.
“Zeno is a ground-breaking product that finally gives all parties what they need, whether that’s ease of use for the traveler, control and visibility for the travel manager or rich merchandising for the supplier,” said Acendas SVP, Corporate Travel Joe Curtis. “Particularly with the Zeno expense offering, we foresee this agreement as a way for us to better compete - both in customer retention and acquisition - in competitive bid situations. To top it all off, working with the Serko team has been an incredibly positive experience.”

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Spotlight

The video is a walk-through of the magnificent resort, its wonderful amenities and the various activities one can indulge in, while at the resort. Situated in the very heart of Dubai, one can enjoy the peace and quiet of the apartments or be a part of the hustle bustle that is urban Dubai. One can also experience the quaint and rustic side of Dubai like the souks and desert safaris, which add to the charm of a holiday here Create some MagicalMoments at our resorts. To know more about Club Mahindra resorts and memberships.

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TRAVEL TECHNOLOGY

Federal Government of Brazil Trials Fully Digital, Face-Based Boarding Program at Santos Dumont Airport

Serpro, IDEMIA | March 18, 2021

To exploit the new service, passengers will initially have to stop for a photograph when they check-in at the air terminal. That photograph will at that point be contrasted with a picture in a government database, permitting the air terminal to interface the individual's face to their Brazilian CPF number and their travel documents. From that point forward, they will at this point don't have to introduce those documents (either their identification or their boarding pass) as they travel through the air terminal. They can rather enter lounges and get onto their plane with just a facial recognition filter. The opt-in biometric boarding program requires the assent of the traveler, and will at first just be offered to clients flying with Azul airlines. Be that as it may, the technology will be introduced at different air terminals expecting all works out positively. The Santos Dumont organization comes in the wake of an earlier paperless boarding pilot at the Florianópolis and Salvador airports in 2020. The facial recognition terminals being utilized in the trial feature technology from IDEMIA, Digicon, and Azul/Pacer. The Federal Government is trusting that the Embarque + Seguro program will empower a contactless travel insight during the COVID-19 pandemic, and limit standby times at security checkpoints. “With biometric boarding, travelers will be able to enjoy a more peaceful experience at the airport, while having total control of biometrics at each stage of the trip,” said IDEMIA Sales Director Márcio Lambert. “Our solutions adopt simple, secure and economical approaches, without ever putting data security at risk.”

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BUSINESS TRAVEL

Grasp Technologies Partners With Traxo to Upgrade Its Popular Corporate Travel Data Management Solution

Grasp Technologies, Traxo | October 05, 2021

Grasp Technologies, the leader in data management, consolidation, payment integration, and data visualization for the corporate travel industry, announced its new partnership with Traxo, the global leader in corporate travel data capture and pre-trip auditing. The partnership provides corporate travel managers worldwide with the ability to see the most complete data picture of their companies’ business travel, including all on and off-platform bookings, within Grasp’s robust data and intelligence suite. An industry leader for more than 25 years, Grasp serves more than 150,000 corporate travel departments in over 70 countries through its footprint. “The corporate travel industry needs a truly complete, accurate, and timely data solution for tracking and consolidating all aspects of a travel program – a true end-to-end platform that delivers actionable, real results, At Grasp, we have worked tirelessly on this problem for over 20 years and have created the technology, data consolidation, and data management processes to ensure the most accurate and timely data for our clients, but we were missing one piece – one of the most, if not the most important one – un-managed booking data or travel leakage. Traxo has solved that problem.” said Grasp Technologies Chief Sales Officer Dave Lukas Managing travel data has been a challenge for corporate travel departments in that it is disparate, disjointed, and fragmented across many different systems and platforms, and lacks timeliness. This complexity prevents companies from effectively providing duty of care for traveling employees, or proactively managing business travel expenses, which are traditionally the second largest controllable expense in a corporation. Compounding the issue further is that employees often book their travel outside the company’s mandated travel policy, travel agency, and/or booking tool, essentially making these travel plans invisible to the corporation. In fact, according to travel bookings made by Grasp clients in 2017 through 2019, an average of 40 percent of all business travel bookings were made outside the corporate travel policy. The total amount of “leakage” or invisible bookings by segment were, Railway: 64 percent, Hotels: 57 percent, Car Rental: 34 percent, Airlines: 5 percent. As a result of this new partnership with Traxo, for the first time in two decades, Grasp can now offer its users a simple way to finally view and incorporate these previously invisible bookings into their data platform. “With our unique ability to capture all travel bookings, regardless of whether they were booked directly with a travel supplier or within the company-mandated travel program or not, Grasp’s clients now can not only track their off-channel bookings, but be able to take action on these bookings, pre-trip, “This gives them the opportunity to ensure they’re receiving their corporate negotiated discounts, re-shop the flight, hotel, rental car, or rail booking to obtain the best available prices, or provide coverage for duty-of-care purposes.” said Traxo Founder and Chief Executive Officer Andres Fabris. “By combining the power of our two solutions, we have solved one of the greatest data challenges in our industry and have created a solution that allows clients to go further in managing their travel program like never before,” Lukas noted. As part of the agreement, Grasp is using the Traxo technology internally to help better manage its own business travel, and Grasp is now a Traxo Marketplace partner, so it can automatically receive structured travel data from Traxo’s corporate clients. The companies will be expounding on their new partnership during a free webinar scheduled for tomorrow, October 5, 2021, at 11:00 a.m. Eastern Time. Interested parties may register at the link below: https://go.grasptech.com/webinar-grasp-technologies-and-traxo About Grasp Technologies Founded in 1996, Grasp Technologies works extensively in the worldwide travel industry, providing data management, consolidation, payment integration and data visualization for the travel industry and other industries. Grasp differentiates itself by helping clients navigate changing business environments by providing the custom combinations of reporting and predictive analysis. Grasp Technologies has offices in San Diego, California, and Columbus, Ohio. About Traxo Dallas-based Traxo, Inc., the global leader in corporate travel data capture and pre-trip auditing, eliminates blind spots and enhances duty of care by enabling corporate travel managers and managed travel agencies to easily track and proactively manage complete omnichannel travel activity in a single, real-time, system of record. Founded in 2008, Traxo clients and partners include Amex GBT, United Airlines, Lufthansa, Easy Jet, Tripadvisor, Chrome River / Emburse, Coupa, International SOS, WorldAware, and many more. Two recent Business Travel News Travel Managers of the Year use Traxo, and The Business Travel Magazine recently named the Company to its 2021 Tech HotList, a list of the “top tech innovators shaking up the industry.” With Traxo, corporations reduce risk, improve traveler safety and maximize savings

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BUSINESS TRAVEL

Traxo and International SOS Partner to Track all Corporate Travel Bookings in Real-Time

Traxo & International SOS | October 22, 2021

Dallas-based Traxo, Inc., the global leader in real-time corporate travel data capture and pre-trip auditing, and International SOS, the world’s largest provider of health and security services, announced a new commercial agreement, which can provide International SOS clients with immediate access to all travel itinerary data before travel begins, including ‘off-channel bookings’ occurring outside the client’s mandated corporate travel policy, in real time, enabling enhanced duty of care for business travelers.“Our new partnership with International SOS is coincidentally and perfectly timed with the newly issued global travel risk management benchmark, ISO 31030. ”This new ISO standard provides critical guidance on how organizations should effectively address the responsibility of ensuring the security, safety, health and well-being of individuals traveling for work as the world continues to navigate through the travel ramifications of COVID-19.” -Traxo Founder and Chief Executive Officer Andres Fabris. As a result of the integration with Traxo’s API (application programming interface), when an International SOS corporate client signs with Traxo, both International SOS and its client gain immediate visibility into all travel itinerary data from every booking made outside the client's mandated corporate travel policy. These previously ‘invisible bookings," which can represent as much as 50 percent of a company's business travel, are automatically detected, audited, and processed by Traxo and securely transmitted directly to the International SOS duty-of-care system for immediate risk management coverage seconds after the employee books their travel, regardless of channel. "As organizations begin to re-open their business travel, travel risk management programs must be revitalized and rooted in effective tools that will protect ALL traveling employees and ensure the business is meeting its requirements for duty of care,The need for travel managers to effectively manage ‘booking leakage’ is more critical now than ever before, making it essential for us to ensure all out-of-policy and supplier-direct bookings can be integrated into our monitoring solutions. -said Andrew Miller, Director of Partnerships at International SOS Partnering with Traxo helps us improve our traveler location awareness capabilities by ensuring that we don’t miss a single itinerary, no matter how it was booked, and the real-time nature of this data can help us prevent or mitigate emergency situations much more effectively. The Traxo pre-trip, booking-data detection solution works in the background by capturing all off-channel bookings immediately after purchase, whether that be a reservation for a hotel, airline, car rental, rail, or ground transportation; or a cancelation or trip modification. That itinerary data is stored in Traxo’s highly secure infrastructure and made available to the corporate travel manager in Traxo’s dashboard application to view and report on. All booking data is automatically passed to International SOS for comprehensive risk management monitoring of all upcoming travel. There is no extra effort required on behalf of the employees or travel managers. We're incredibly pleased to team with the world's largest corporate travel duty-of-care service to provide the ability for all of their clients to improve visibility into all employees’ business travel plans," Fabris noted. "The reality today is that corporate travel leakage is inevitable, and unless it’s detected pre-trip, it can be extremely challenging to effectively monitor the safety of traveling employees. Full visibility is not simply a luxury as it once was; it's an essential imperative in today's business travel landscape to reduce corporate liabilities and ensure the health and safety of all traveling employees. International SOS clients who work with multiple travel management companies (TMCs) can opt to have all their TMC booking data consolidated with their off-channel booking data and fed directly into the International SOS Tracker system. Traxo easily consolidates all of the bookings from the various TMCs with the non-TMC bookings, and sends it all in one data feed to International SOS for real-time duty-of-care monitoring. International SOS and Traxo will host a joint webinar on October 26th to discuss the new Travel Risk Management Standard Benchmark ISO 31030:2021, and how together, they can help organizations meet their duty-of-care requirements. About Traxo: Dallas-based Traxo, Inc., the global leader in corporate travel data capture and pre-trip auditing, eliminates blind spots and enhances duty of care by enabling corporate travel managers and managed travel agencies to easily track and proactively manage complete omnichannel travel activity in a single, real-time, system of record. Founded in 2008, Traxo clients and partners include Amex GBT, United Airlines, Lufthansa, Easy Jet, Tripadvisor, Chrome River / Emburse, Coupa, International SOS, WorldAware, and many more. Two recent Business Travel News Travel Managers of the Year use Traxo, and The Business Travel Magazine recently named the Company to its 2021Tech HotList, a list of the “top tech innovators shaking up the industry.” With Traxo, corporations reduce risk, improve traveler safety and maximize savings. Learn more at www.traxo.com or follow us on Twitter and LinkedIn. About the International SOS Group of Companies: The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability. Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.

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