TRAVEL TECHNOLOGY
RetailMeNot | February 27, 2023
Trip.com, an international travel services provider, has recently launched its solution TripGen, offering live travel assistance with chatbot-designed AI technology. The solution provides customized options for travel routes, travel booking recommendations and itineraries in real-time on the Trip.com platform.
It offers all the solutions needed for safe travel in one application, making it more accessible and customer friendly. Trip.com is committed to giving personalized all-inclusive search solutions for the best hotels, flights, hotels, and travel guides according to the traveler's desires. Furthermore, with the integration of an advanced context-based Natural Language Processing (NLP) chatbot, it extends its search capability.
This feature responds with exact answers to the user's vague and complex questions. It quickly suggests recommendations to any fragmented travel-related questions related to pre-trip decisions and in-trip arrangements. It also helps travelers at any stage of their travel, from arranging flights and hotels to tours and transportation, making the whole process stress-free.
COO of Trip.com, Schubert Lou said,"The goal of Trip.com is to become your trusted trip companion. The release of TripGen provides real-time, question-and-answer services in the Trip.com app, resulting in greater, faster, and more diverse support for the traveler". He added, "TripGen currently supports English, Japanese, Korean and traditional Chinese. More languages will be added depending on user needs. On the technical side, TripGen has integrated the OpenAI API, which developed ChatGPT based on GPT (Generative Pre-trained Transformer) architecture. In the future, we will consider other NLP model alternatives and continue on our journey to provide the ultimate product experience for the traveler.
(Source – Cision PR Newswire)
About Trip.com
Headquartered in Singapore, Trip.com, a global online travel agency, offers services for flights tickets, hotels booking, train tickets, and the internet. It enhances the travel experience from a short trip to a nearby city to a long adventure across the continent, helping travelers at every step of the journey. It has connected about 1.2 million hotels and over 500 airlines in approximately 200 countries to travelers. With a committed customer service team, it offers services non-stop 24/7 and assists travelers worldwide. It also provides an all-in-one travel application with features like trip coins, app-inclusive deals, easy trip planning, the latest travel updates, and worldwide coverage.
Read More
TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS
ATP | January 20, 2023
On January 19, 2023, ATP, which offers information services and software solutions to the aviation industry, informed that it is planning to introduce a new set of features to its Flightdocs Operations software platform.
The revamped product ensures smooth flight scheduling and trip planning using improved communication features that optimize data flow. The updates will be part of the new product showcase at NBAA's Schedulers and Dispatcher Conference in Nashville (Tennessee) from January 24 to 26, 2023.
Flightdocs Operations provides flight operations management software to schedulers and dispatchers that utilizes real-time data and resource availability. The platform allows users to manage crew, create trips, and communicate with team members from a single, up-to-date calendar view.
ATP ensures that passengers' personally identifying information is kept private and safe by using strong data and software controls. It is also fully cloud-based and ISO-certified. The native mobile solution, available as an iOS app, also works offline. This lets end users, who are frequently on the road, such as crews and pilots, sign in and complete electronic flight logs in locations without internet connectivity.
Mike Profit, COO of ATP, shares, "The unique aspect about this groundbreaking tool is that it's one of the first and only cloud-based web applications on the market for flight operations and scheduling that is fully integrated with a maintenance tracking platform." He adds, "With this product, we are breaking down silos between maintenance and flight operations departments to eliminate any miscommunication between the two and improving operating efficiency in order to maximize aircraft uptime."
(Source – Business Wire)
Meanwhile, the Flightdocs Operations program will be exhibited at the conference at Booth 227.
About ATP
California-basedATP is the premier provider of software and information services in the aviation industry, serving over 75,000 aircraft maintenance personnel and 7,500 customers. The company provides a technology platform that increases flight uptime by helping manage everything, from operations and maintenance to diagnostics and manuals. As a result, thousands of aircraft operators use ATP, including 25% of the global commercial fleet and over 100 OEMs, while its customers have seen an average 23% decrease in downtime costs.
Read More
TRAVEL TECHNOLOGY, DESTINATION AND TOURISM
WorldTicket | January 24, 2023
Aeroitalia reported today that it is connecting with WorldTicket to offer more travel options in the European region.
Aeroitalia would broaden its internal sales reach to include OTAs and travel agencies. This integration would fulfill the increasing demands for travel in Europe. For example, according to a report by ENIT, international visitors to Italy's tourist agency increased by 172% from January to July 2022 and 57% from pre-pandemic levels. This growth in demand is expected to continue in the future thereby, generating more possibility for Aeroitalia to provide non-stop, high-quality air travel at reasonable prices in Italy and the Southern Mediterranean. Furthermore, it can now quickly sell flights through any GSD and successfully offer seasonal itineraries, especially summer routes. Hence, it is a genuine adaptive business that adapts according to its customer’s demands.
"Aeroitalia is committed to delivering outstanding service to passengers which incorporate easy access for our product, especially for our business customers," says Krassimir Tanev, Chief Commercial Officer of Aeroitalia and further adds that "Multichannel distribution is an important development as it goes hand-in-hand with our network expansion plans for summer 2023. Thanks to our marketing partnership with WorldTicket and its global distribution technology, Aeroitalia services are now closer to the travel agency community to the benefit of our customers."
(Source – Cision PR Newswire)
Aeroitalia connects unserved and underserved markets through travel options like six days per week, connecting Italy's two largest cities, Milan and Rome, and routing Milan and London Heathrow. By integrating with WorldTicket's technologies, it can establish business in these markets swiftly and affordably.
Moreover, it can also enhance its distribution capability with the help of WorldTicket's GDS Sub-Hosting solutions. Thus, making it the principal air travel agency in Europe.
About WorldTicket:
WorldTicket has provided creative and flexible IT solutions to over 75 airlines globally since 2002. With offices in Bangkok, Kyiv, Warsaw, and Beijing, this Copenhagen-based company supports airline consumers across various time zones. Besides, WorldTicket's W2 GDS Sub-Hosting is suited for start-ups and virtual airlines needing fast and easy GDS distribution without extensive implementation or upfront costs. It also offers W2 ticketing for Global BSP Ticketing. The technology lets its interline partners maximize global ticketing benefits and boost earnings from remote and non-strategic BSP areas.
Read More