Outrigge | February 17, 2023
Solonis, a company specializing in modern property management solutions, has recently announced a partnership with Outrigger® Hospitality Group, a barefoot-luxury brand and management company based in Honolulu that owns/operates resorts, hotels, and condominiums. Outrigger® has selected Solonis to provide its guest engagement technologies and property management system to its 16 Hawaii Vacation Condo properties.
Outrigger® has charted a course of discovery for the past 75 years. It has premier hotel and beach resort properties spanning the Hawaiian Islands, Asia-Pacific, and the Indian Ocean, including Fiji, Mauritius, Thailand, and the Maldives. The company is renowned as an innovator in tourism development, in addition to its meaningful guest experiences. Solonis will now equip Outrigger®'s Hawaii Vacation Condos with customized solutions that meet special operational requirements, enhance guest experiences, and optimize front office and housekeeping efficiencies.
Outrigger® will gain access to Solonis' comprehensive reporting capabilities, revenue management tools, guest and owner portals, and flagship property management system through this partnership. Solonis will also provide several custom development items and oversee the full onsite implementation.
Carly Clement, VP of Hawaii Vacation Condos by Outrigger®, shared, "We appreciate Solonis' thoughtful approach towards innovation and are pleased to partner with them to provide our condo owners and guests with new efficiency and operational visibility while maintaining the personal touch that Outrigger is known for."
(Source – Business Wire)
Based in Honolulu, Hawaii, Outrigger Resorts & Hotels is a beach resort company that operates premium resorts and hotels in the Hawaiian Islands, Asia-Pacific, and Indian Ocean. Each Outrigger property offers a compelling guest experience with a distinct sense of place and is associated with local culture and world-class hospitality. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes OHANA Hotels by Outrigger®, Outrigger® Resorts, and Hawaii Vacation Condos by Outrigger®, in addition to managing select properties from top international hotel brands such as Best Western®, Wyndham Destinations, Embassy Suites®, and Hilton Grand VacationsTM.
TRAVEL TECHNOLOGY, COMMERCIAL TRAVEL
CLEAR | January 25, 2023
On January 24, 2023, the consumer services company - CLEAR launched its identity verification technology at Long Beach Airport, making travelers' identity screening quick and effortless.
CLEAR's network is specialized to verify the identities of its members by scanning their eyes or fingers instead of identity proofs like a driver's license. After verification, the CLEAR ambassador will take the member through a specific lane to TSA physical security. It will save the time of the member waiting for security screening approval. This new launch is set to generate a profit of around 1.2 million dollars, along with creating 23 job opportunities.
Members, who opt for the CLEAR Plus feature, will get access to this new identity-verification technology, which would cost around $16 per month, billed annually. This membership is discounted for American Express, United Airlines, and Delta Air Lines members. The newly-registered active members who are military, veterans, and government officials will also be charged less. Besides, the member can also add family members to their CLEAR Plus account, which would cost $60 for one adult per year.
CLEAR's CEO, Caryn Seidman-Becker, said, "California continues to be an incredibly important market for CLEAR, and we're excited to kick off 2023 by further expanding our footprint in Southern California. Launching at Long Beach Airport means locals and tourists alike can enjoy our predictable, friction-free travel experience in even more places – which is all part of our mission to transform the way people live, work and travel."
(Source – Cision PR Newswire)
CLEAR has been making identity verification frictionless since 2010. Its new lanes are accessible at San Diego International Airport, Ontario International Airport, Palm Springs International Airport, Los Angeles International Airport, and Long Beach Airport. In addition, the company also features a free LAX Fast Lane, a virtual queueing pilot. This feature allows travelers to plan ahead of time and even book a time slot for a party at the security checkpoint.
Plusgrade | February 01, 2023
On January 31, 2023, Plusgrade announced the acquisition of UpStay, a fast-expanding provider of upgrade and auxiliary revenue solutions for the hospitality industry.
UpStay helps hundreds of hotels in 17 different countries make more money by giving their guests more value. Meanwhile, this integration strengthens its five global travel ventures, adding hotel upgrades and other innovative ancillaries to its ancillary revenue and loyalty products. As a result, it expects to generate about $5 billion in new revenue opportunities for its partners in 2023.
Ken Harris, CEO of Plusgrade, said, "The acquisition of UpStay is another step forward for our vision and mission of becoming the Global Ancillary Revenue Powerhouse. We have been accelerating this mission through a series of innovations, launches and acquisitions, and have come into 2023 as a powerhouse for the global travel industry. We are thrilled to have the UpStay team join us, and look forward to tapping into their expertise and innovative technology to bring even more value to our now 200+ airline, hospitality, cruise, rail and financial services partners around the world."
(Source - Cision PR Newswire)
Tzafrir Blonder, CEO of UpStay, expressed, "This is an exciting day for UpStay. After 4 years of incredible growth and success, we are thrilled to be joining forces with Plusgrade to invest further in our product offerings and enhance our ability to drive ancillary revenue for our partners through upselling additional on-property amenities and services. I look forward to continuing to lead the hospitality ancillaries vertical in the company, as we grow with Plusgrade in 2023 and beyond."
(Source – Cision PR Newswire)
Plusgrade, one of the leading technology companies providing ancillary revenue solutions in the global travel industry, has partnered with about 140 airlines, hotels, cruise lines, financial services companies, and passenger rails worldwide since 2009. Headquartered in Montreal, it assists companies in creating new revenue streams and travel experiences for their guests and passengers. It maximizes the return on unsold premium inventory through the customer journey. The company provides travel partners with incremental ancillary revenue and merchandising strategies by introducing new products, loyal branding, and customer satisfaction.