HOSPITALITY TRENDS
prnewswire | April 04, 2023
Cambria Hotels, part of the Choice Hotels International, Inc.family of brands, continues its nationwide expansion with the grand opening of its first hotel in Georgia: the Cambria Hotel Savannah Downtown Historic District. The brand's newest downtown addition will provide modern travelers with the upscale amenities they need to discover all the opportunities Savannah has to offer.
To commemorate the grand opening of Georgia's first hotel, which officially opened its doors in December, the Cambria Hotel Savannah Downtown Historic District welcomed community members and distinguished guests to a ribbon cutting ceremony. Guests were treated to a Savannah-inspired reception and property tours featuring the hotel's full-service bar and restaurant, contemporary and sophisticated guestrooms, and state-of-the-art fitness center.
Speakers at the event included Janis Cannon, senior vice president, Upscale brands, Choice Hotels, Savannah city officials, and Lois Model, Executive Director at Savannah Center for Blind and Low Vision, who each expressed their enthusiasm about the brand's debut in Georgia.
"Known for its hospitality, innovative history, and vibrant culture, Savannah is a corporate, entertainment and industrial hub," said Janis Cannon. "At Cambria Hotels, our expansion stays focused on growth in markets with strong business and leisure demand. This makes Savannah the ideal spot to debut the Peach State's first Cambria. We're proud to welcome guests to yet another brand-defining property in our growing lineup of Cambria hotels nationwide."
The new six story, 101-room Cambria hotel positions guests in the heart of the city's National Historic Landmark District, providing modern travelers with easy access to top Savannah landmarks, renowned architecture and more than 100 restaurants situated along the neighborhood's cobblestone streets. The Cambria Hotel Savannah Downtown Historic District is within walking distance to the Savannah Civic Center, the SCAD Museum and Forsyth Park, and is a short drive to several top area employers, including Georgia Ports Authority – one of the busiest container gateways in the nation – Gulfstream, Hunter Army Airfield, St. Joseph's Hospital, and Mitsubishi Hitachi Power System's North American headquarters. The hotel's charming design is reflective of the surrounding Savannah community, known for its stunning buildings, iconic city squares and parks, and coastal landscapes.
The Cambria Hotel Savannah Downtown Historic District, which participates in Choice Privileges, the award-winning loyalty program from Choice Hotels, features upscale amenities and approachable indulgences that appeal to today's travelers, including:
Multi-purpose indoor and outdoor spaces, including a lobby bar, for productive work or relaxation.
Locally inspired design décor, reflecting the unique personality of the surrounding National Historic Landmark District community.
Contemporary and sophisticated guest rooms, complete with design forward fixtures, abundant lighting and plush bedding.
Immersive, spa-style bathrooms with Bluetooth mirrors.
Onsite dining with freshly made food, local craft beer, wine and specialty cocktails, as well as to-go options.
Multi-function meeting and event spaces.
State-of-the-art fitness center.
The Cambria Hotel Savannah Downtown Historic District showcases how Choice Hotels has become the go-to challenger brand for developers looking to move to upscale with the flexibility to build at a reduced cost while retaining a design-forward experience. This property was developed by HOS Management Group, a second-generation hospitality and development group with over 30 years of industry experience managing a diverse collection of iconic hotel brands, and is managed by Peachtree Hotel Group, a private equity management firm focusing on opportunistically deploying capital across its distinct operating and real estate divisions.
There are currently over 65 Cambria hotels open across the U.S. in popular cities such as Chicago, Los Angeles, New York, New Orleans, and Phoenix, with over 70 hotels in the pipeline. Cambria guests visiting any of these locations and more are able to gain enhanced rewards and benefits through the Choice co-branded, no fee credit card program.
About Cambria Hotels
The Cambria Hotels brand is designed for the modern traveler, offering guests a distinct experience with simple, guilt-free indulgences allowing them to treat themselves while on the road. Properties feature compelling design inspired by the location, spacious and comfortable rooms, flexible meeting space, and local, freshly prepared food and craft beer. Cambria Hotels is rapidly expanding in major U.S. cities, with hotels open in Chicago, Los Angeles, Washington DC, Nashville, and Phoenix. There are currently more than 65 Cambria hotels open and nearly 70 hotels in the pipeline. To learn more, visit www.choicehotels.com/cambria.
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FEATURES AND ADVICE
prnewswire | April 13, 2023
Sabre Corporation a leading software and technology provider to the global travel industry, and United Airlines, today announced the availability of United's NDC offers through Sabre's global distribution system (GDS).
Sabre-connected travel buyers, agencies and developer partners will be able to shop, book, and service United's NDC content through Sabre's Offer and Order APIs, the agency point-of-sale tool, Sabre Red 360, and the online booking tool, GetThere.
"We are so pleased to launch United Airlines' NDC content this week, marking the 10th airline with whom we have completed integration and made content available through NDC to agencies around the world," said Kathy Morgan, vice president, NDC and airline supply, Sabre Travel Solutions. "In delivering a suite of NDC solutions and enabling air content in our NDC channels, we are helping airlines go from where they are today to a new modern approach to travel retailing – a key step in the evolution of retailing and distribution in the travel industry."
Travel buyers connected to the Sabre GDS will be able to choose enhanced offers from United such as United's continuous pricing content with the lowest fares available in these channels. They will also have access to more descriptive information on United's flight offers as well as seat selection enabled in the booking path. NDC offers from United are currently available in over 70 countries, with more coming soon.
Sabre Offer and Order APIs are the foundation of a modern retailing marketplace that allows airlines to dynamically create and distribute tailored offers across any channel, while being seamlessly fulfilled and delivered as orders. Sabre Red 360 unlocks a full spectrum of bookable content and insightful information to efficiently create tailored trip experiences that travel buyers can sell and service.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.
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HOSPITALITY TRENDS
Prnewswire | May 15, 2023
OrionStar USA is excited to announce that Lucki, its AI Delivery robot, has successfully integrated with ChatGPT. This integration represents a significant step forward in the hospitality industry, as Lucki's ability to communicate with customers has been greatly enhanced by leveraging ChatGPT's advanced AI capabilities.
With the integration of ChatGPT, Lucki is now able to communicate with customers through natural language interfaces such as voice and text-based chatbots. This allows for a more personalized and efficient customer service experience, with Lucki able to understand and respond to customer requests and queries in real time.
"The integration of ChatGPT with Lucki represents a significant milestone for OrionStar USA and the hospitality industry," said T Shen, CEO of OrionStar USA. "We believe that this integration will enable us to provide businesses with a personalized customer service experience, allowing them to differentiate themselves from their competitors and stay ahead of the game."
In addition to improving the customer experience, restaurants and hotels that adopt Lucki with ChatGPT integration will benefit from increased efficiency and cost savings. The robot can operate around the clock, reducing the need for additional staffing during peak hours. Additionally, Lucki reduces the likelihood of human error, which can lead to incorrect orders, missed deliveries, and dissatisfied customers.
While the integration with ChatGPT is currently in its first phase, OrionStar USA has plans to continue improving the capabilities of Lucki through future upgrades. As a cloud-based platform, all units of Lucki will be automatically upgraded with no additional effort required for clients.
By continually improving the capabilities of Lucki, OrionStar USA is committed to providing its customers with the most advanced and personalized customer service experience possible. The integration with ChatGPT is just the first step in this process, with more exciting developments planned for the future.
Overall, the integration of Lucki with ChatGPT is ultimately a great feat for AI and robotics presence in the hospitality industry. With the ability to provide personalized and efficient customer service, Lucki is poised to become an essential tool for businesses looking to improve their operations and enhance customer satisfaction.
Avout OrionStar USA
OrionStar USA strives for efficiency through robots. We are committed to creating the next generation of revolutionary products based on artificial intelligence technology so that people can be released from repeated physical workloads, making human work and life more intelligent and interesting, and making society and the world better with technology.
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