COMMERCIAL TRAVEL,AIRLINES AND AIRPORTS
Southwest Airlines | September 22, 2022
Southwest Airlines Co. ( NYSE: LUV) is rewarding its Rapid Rewards Members for their long-term support by giving them a limited-time incentive, making it easier to earn tier status through 2023. Starting today, Rapid Rewards® Members have more opportunities to maintain or accelerate their way to the highly coveted A-List or A-List Preferred tier status.
"We're making it easier for our Members to either earn A-List or A-List Preferred tier status, or maintain it through next year as a way to show our appreciation for their continued engagement with Rapid Rewards, We believe loyalty is a two-way street, and this is our way of thanking Customers for continuing to fly Southwest and for trusting us to connect them to the people and places that matter most in their lives."
-Jonathan Clarkson, Vice President of Marketing Loyalty & Products at Southwest Airlines
Reward Travel Counts
Southwest Airlines® is counting reward flight segments from Jan. 1 through Sept. 19, 2022, and applying them toward tier status segment requirements so Members can continue to enjoy the benefits and rewards they love and value. No registration is necessary for Members, and qualifying reward flight segments were automatically added to Members' tier progress on Sept. 13.1 Customers can view changes in the "My Account" section on Southwest.com.
Earn With New Reward Travel
Rapid Rewards Members who register and purchase Southwest® flights using Rapid Rewards points through Nov. 30, 2022, can now earn flight segment credits that count toward A-List or A-List Preferred tier status through 2023.1 The flight segment will appear in "My Account" within 72 hours after the flight is completed.
Earn Double Tier Qualifying Points
Southwest Rapid Rewards Members who register for this promotion and purchase Southwest qualifying flights, and travel through Nov. 30, 2022, can earn double tier qualifying points toward A-List or A-List Preferred tier status for 2023.2
Join Rapid Rewards
The Rapid Rewards program is designed around a simple concept—to make earning reward flights faster and easier. With Rapid Rewards, every seat is a reward seat, there are no blackout dates, and points don't expire. Customers can create an account to become a Rapid Rewards Member at Southwest.com.
All Rewards flights are subject to availability and taxes, fees, and other government or airport-imposed charges of at least $5.60 per one-way.
Tier qualifying points are earned on flights paid entirely with dollars, LUV Vouchers, gift cards, or travel funds, and with no portion of the purchase price paid for with Rapid Rewards points. Only qualifying activity will be eligible for flight credits.
ABOUT SOUTHWEST AIRLINES CO.
Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries. Having celebrated its 50th Anniversary in 2021, Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline.3 Based in Dallas and famous for an Employee-first corporate Culture, Southwest maintains an unprecedented record of no involuntary furloughs or layoffs in its history. By empowering its more than 62,0004 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among as many as 130 million Customers carried a year. That formula for success brought industry-leading prosperity and 47 consecutive years5 of profitability for Southwest Shareholders ( NYSE: LUV). Southwest leverages a unique legacy and mission to serve communities around the world including harnessing the power of its People and Purpose to put communities at the Heart of its success. Learn more by visiting Southwest.com/citizenship. Southwest is also continuing to develop tangible steps toward achieving carbon neutrality by 2050, including offering Customers an opportunity to help the airline offset its carbon emissions. To be part of the solution, visit Southwest.com/wannaoffsetcarbon.
Lightspeed Commerce Inc | September 08, 2022
Lightspeed Commerce Inc. ( NYSE: LSPD) (TSX: LSPD), the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer experiences, has announced the initial launch of Lightspeed Restaurant in the Australian market - a unified hospitality commerce and point-of-sale (POS) platform to power Australia's restaurant revival.Unveiling at Fine Food Australia, and coming soon to Australian businesses Lightspeed Restaurant, an industry-leading cloud platform, combines an innovative POS, contactless integrated payments, online ordering, advanced inventory, industry leading analytics and more; enabling operators to run smarter, more efficient restaurants. The local launch of Lightspeed Restaurant integrates cutting edge technology to build a single product that incorporates the best features of Australian leading Kounta and the breadth and sophistication of Lightspeed's market leading capabilities, and comes as Australia's world-famous dining industry continues to defy economic pressure.
Data from a subset of Australian restaurants, cafes and bars using Lightspeed in July found that year-over-year revenue was up 50.3% in restaurants, 48.5% in bars, and 25.7% in cafes compared to the same month in 2021. Remarkably, July was the sixth successive month of year-over-year growth*.
"Bringing Lightspeed Restaurant to an Australian market famed for the vibrancy of its hospitality sector is an exciting moment for Lightspeed. Restaurants have rapidly accelerated their digital transformation in recent years, and today merchants can't compromise when it comes to technology. Lightspeed Restaurant allows Australian restaurant owners to take control of seat level ordering, multiple service environments, complex printing setups, and more, all through a single commerce platform - providing the solution they need to meet and exceed the needs of their customers, empower their team and overcome the challenges of today."
-Peter Dougherty, General Manager of Hospitality, at Lightspeed
Key features of Lightspeed Restaurant include:
Advanced insights: Lightspeed Restaurant informs operators what turns customers into regulars, who their best wait staff are and why, and makes them feel like they're on the floor every day even across multiple locations.
Comprehensive integrated inventory: Track and automate inventory without breaking the bank. Know exactly how much product was sold, how much is still on hand, and how much is needed from a supplier for the next order.
Speed and automation for the front of the house: Optimised by years of user testing, Lightspeed Restaurant is easy to use and train on, key for hiring and retaining staff and running smoother shifts in busy environments.
Innovative ordering and payments with Order Anywhere: Fully integrated with Lightspeed Restaurant, Order Anywhere provides contactless ordering and payments for dine-in, and commission-free ordering for takeout, with the flexibility to either pre-pay online or pay at pick up, while avoiding expensive third-party fees.
Real-time data: Restaurant owners, chefs and managers receive a daily email detailing everything they need to know before doors open, and a shift prep email detailing reservations, VIP guests, and notes for the service ahead.
Bluebonnet Barbecue, Melbourne's iconic Texas-style BBQ venue, has been using Lightspeed Restaurant in the initial launch phase. Bluebonnet's Manager, Mikey Buchanan, said the platform gives the business a competitive advantage and the foundations to overcome challenges and provide better experiences for customers and employees alike.
We've been looking for a platform like Lightspeed Restaurant for years. The access to real-time insights has given us a deeper, more accurate understanding of our business than we've ever had before. It's incredibly powerful and sophisticated, but also user-friendly, which is so important in a transient industry where staff come and go.
Rather than using different systems for different business functions everything is on one system, driving operational efficiencies which benefit our team and, ultimately, our customers. We're passionate about our craft and our customers, and with Lightspeed Restaurant we spend less time working on administration and non-revenue generating tasks and more time delivering the food and experiences that bring people together.
The initial launch of Lightspeed Restaurant in Australia follows the recent launch of Lightspeed Payments, an integrated, contactless payments processor that gives hospitality and retail businesses the ability to process customer payments directly from their point-of-sale.
Powering the businesses that are the backbone of the global economy, and used by merchants around the world including Messina, Lion, Momofuku, Five Guys, and Vera Wang, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York and Toronto Stock Exchange ( NYSE: LSPD) (TSX: LSPD). With teams across North America, Europe and Asia Pacific, the company serves retail, hospitality and golf businesses in over 100 countries.
AIRLINES AND AIRPORTS
Vietnam Airlines | September 06, 2022
Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced an extended distribution agreement with Vietnamese flag carrier Vietnam Airlines. The new deal means that Vietnam Airlines will continue to distribute its content to the large network of travel agents through Sabre’s extensive travel marketplace.
The agreement further strengthens Sabre’s presence in the Vietnam aviation marketplace and the relationship between Sabre and Vietnam Airlines. In addition to Sabre’s Global Distribution system (GDS), the Hanoi-based carrier also uses a comprehensive suite of SabreSonic Passenger Service System (PSS) technology including reservation and ticketing, inventory and departure control solutions. Vietnam Airlines also leverages Sabre’s Revenue Optimizer to maximize revenue using near-real time network partner and comprehensive passenger revenue performance data as well as further Sabre solutions to enable the carrier to provide travelers with a premium personalized experience.
“The aviation industry has evolved rapidly in recent years, and we highly appreciate Sabre’s wide-ranging, robust, scalable technological solutions for having brought significant value to Vietnam Airlines. Sabre’s robust global marketplace has supported Vietnam Airlines efficiently in reaching travelers worldwide following the easing of travel restrictions in Vietnam, We also appreciate the commitment of Sabre in supporting the recovery and growth of Vietnam Airlines as well as the Vietnam travel industry during and after Covid-19 pandemic. Today, we’re very happy to reaffirm our long-standing partnership that our two corporations have enjoyed for over a decade, and look forward to new successes in the future.”
-Le Hong Ha, CEO, Vietnam Airlines.
The expanded distribution agreement between Sabre and Vietnam Airlines was signed between Mr. Trinh Ngoc Thanh, Vietnam Airlines’ Executive Vice President and Sabre’s Vice President, Regional General Manager, Asia Pacific, Travel Solutions Agency Sales, Mr. Rakesh Narayanan at Vietnam Airlines’ headquarters in Hanoi.
Operating across dozens of domestic and international destinations, Vietnam Airlines continues to ramp up operations following the re-opening of Vietnam’s borders to international travelers earlier this year. The carrier is playing a key role in Vietnam’s aim to push tourist arrivals to five million this year, including attracting tourists from key markets including India, the US, Europe and the Middle East.
“The fact that we’re able to be in Vietnam to meet our valued partners at Vietnam Airlines and sign this agreement in person is testament to the strong recovery we are seeing across all sectors of the travel industry, This agreement demonstrates our clear commitment to supporting the rapid recovery and future growth of the Vietnam travel industry. We’re excited that Sabre will continue to bring significant value to Vietnam Airlines at this critical time for Vietnam’s aviation market and we look forward to continuing to enable the carrier to connect the world to some of Asia’s most exciting destinations.”
-Sean Menke, Chair of the Board and CEO, Sabre.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About Vietnam Airlines
Vietnam Airlines – a member of SkyTeam Alliance – is the flag carrier of Vietnam and the major carrier in South East Asia. Vietnam Airlines provides air transport services on over 100 routes to more than 20 domestic and 30 international destinations. Operating a modern fleet of more than 100 aircraft, Vietnam Airlines is the first airline in Asia-Pacific to simultaneously operate modern, wide-body aircraft Boeing 787 and Airbus A350. Vietnam Airlines takes great pride in offering its passengers consistent on-time-performance, absolute safety, high quality services embedded with Vietnamese cultural identity. Vietnam Airlines has maintained Skytrax’s 4-star service quality for years and is gradually upgrading to 5-star standard.