HOSPITALITY TRENDS

Stayntouch Partners with Residential Hospitality Brand Mint House to Launch Guest-Centric Cloud PMS Across 22 Properties

Mint House | January 13, 2022

Stayntouch Partners with Residential
Stayntouch, a world-wide leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, announced an expanded partnership with Mint House, a transformational residential hospitality company that offers tech-forward apartment-style accommodations across the United States. Debuting with the brand's award-winning property, Mint House at 70 Pine - New York, Stayntouch has completed the deployment of its guest-centric cloud PMS across 22 Mint House properties.Founded in 2017, Mint House operates in more than 15 major U.S. cities including New York, Miami, Austin, Denver and Nashville with plans to grow to 3,000+ rooms in 30 additional markets over the next 12 months.

Mint House selected Stayntouch because of its flexible, open-API architecture and comprehensive integration library, advanced automation capabilities, and ability to facilitate a tech-first hospitality concept and contactless guest journey. Mint House also leverages Stayntouch's day-use booking feature to offer rooms ideally suited for flexible, remote work.

"Mint House provides a comprehensive and guest-centric tech ecosystem that includes everything from mobile check-in and smart thermostats, to on-demand fitness,Stayntouch's emphasis on automation and contactless solutions allows us to efficiently operate our properties and customize our sales and revenue strategies to deliver against an undeniable shift in consumer behavior towards remote work and truly flexible travel."

-Patrick Duffy, Head of Revenue Strategy at Mint House

We are delighted that Mint House has chosen to expand its partnership with Stayntouch, because both companies share the same underlying mission and philosophy: That technology can be used to deliver an exceptional guest experience, while continually reimagining and enhancing the relationship between hotels and their guests," said Michael Heflin, Chief Revenue Officer at Stayntouch. "We are proud that our intuitive and flexible PMS is helping one of the world's most innovative hospitality brands meet the ever-changing demands of today's travel landscape.

About Mint House
Mint House is transforming the traditional hotel model and creating a new category of hospitality that is fundamentally changing the way we live, work and play away from home—all powered by technology. Mint House's award-winning properties are thoughtfully designed with full kitchens, expansive living areas and connected workspaces in prime downtown locations—offering a new kind of stay that's smarter and more comfortable than a hotel and delivers on the personalized service and consistency travelers have come to expect. Mint House's proprietary tech stack and mobile-first model powers a seamless and feature-rich guest experience including mobile check-in and keyless entry, pre-stocked groceries, 24/7 digital concierge services, on-demand fitness, smart thermostats and shoppable spaces. For more, visit minthouse.com and @staymint.

About Stayntouch
Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection.

Spotlight

Cytric Travel by Amadeus provides customers with a flexible and cost-efficient business travel management system. With trip planning, booking, and reporting, our solution gives corporations complete control and visibility of their travel investment across the entire booking process.

Spotlight

Cytric Travel by Amadeus provides customers with a flexible and cost-efficient business travel management system. With trip planning, booking, and reporting, our solution gives corporations complete control and visibility of their travel investment across the entire booking process.

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DESTINATION AND TOURISM,HOSPITALITY TRENDS

EPISODE Hsinchu Officially Debuts as the First Hotel in the JdV by Hyatt Portfolio in Taiwan

Hyatt Hotels Corporation | November 22, 2022

Hyatt Hotels Corporation (NYSE: H) announced the official opening of EPISODE Hsinchu, marking the first hotel within the JdV by Hyatt portfolio in Taiwan and the debut of the Hotel EPISODE brand which delivers new experiences that match the unique rhythms of the modern lifestyle traveler."Modern travelers have outgrown the one-size-fits-all business versus leisure mindset, and in response, we created the Hotel EPISODE brand for that community. Our guests can fuse a day’s worth of collaborative work with new encounters that not only energize them, but also make time for true rest,” said Aaron Chan, Chairman of Riant Capital and creator of the Hotel EPISODE brand. Located along Taiwan’s northwestern coast, Hsinchu is about an hour’s drive from Taipei and 40 minutes from Taoyuan International Airport. The city is globally renowned for its Hsinchu Science Park – also known as the Silicon Valley of Taiwan, and is home to top science and technology-focused universities and research institutes. Aside from being a technology innovation hub, Hsinchu features ancient architectural and cultural landmarks such as Chenghuang Temple and East Gate as well as scenic attractions such as 18 Peaks Mountain Park and Siangshan Wetlands. The hotel is conveniently located adjacent to the main freeway exit and a short drive from the Hsinchu Science Park. Westwood Restaurant curated by Michelin-starred Chef Richie Lin Westwood is Hsinchu’s newest culinary destination, a modern California fusion bistro serving comfort food. With its 1930s Art Deco-inspired interiors and an island bar with a vintage LA vibe that takes center stage, Westwood is a great place to dine and imbibe. Every morning begins with Chef Richie Lin’s “Around the World” variety of Western and Asian breakfast bento, including California-style avocado pancakes, Scandinavian rye sourdough with smoked salmon, and Hsinchu rice noodles and guabao. SOCIAL, an all-access lounge for the community The hotel’s aptly named communal space, SOCIAL, is an “all-access” living room for in-house guests as well as anyone in the neighborhood to meet or celebrate. In addition to offering all-day complimentary snacks, refreshments and a daily happy hour, SOCIAL will regularly host comedy shows, movie nights, live musical performances and DJ sets, serving as a vibrant new platform in the city for play, creativity and discovery. Thoughtful In-room Amenities The pet-friendly hotel features 140 stylish rooms and suites, all of which come with fine comforts such as 400-thread-count sheets, Sealy premium pillowtop mattresses, sleep kits and luxurious bathroom amenities. For guests staying in the hotel’s most premium Loft Suites, a Dyson Supersonic hairdryer and a cocktail-making bar serving Aquagen sparkling water are among the joy-driven offerings. In-room bottled water for all guests is provided in reusable glass bottles, a first step in Hotel EPISODE brand’s commitment to be more environmentally conscious. Self-Check-In System Leveraging technology for more streamlined and efficient service, the hotel has introduced self-check-in kiosks with the goal of minimizing wait time at check-in. The traditional front desk has been replaced with a dedicated team of Experience Providers who offer personalized service to each guest. Embracing the brand’s namesake (joie de vivre), the JdV by Hyatt portfolio offers a collection of independent properties that are true reflections of the urban neighborhoods they call home, inviting guests and locals alike to connect and celebrate the joy of life while unwinding in spaces designed with distinctive personality. Special Opening Package Now Available to Book Enjoy a one-night stay with two Westwood breakfasts and set dinners (worth NT$1500) specially crafted by Chef Richie starting from NT$7,199. For more information, please visit the EPISODE Hsinchu website. To make a reservation, please contact 03-516-9311. World of Hyatt Gives Members 500 Reasons to Stay Somewhere New To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at EPISODE Hsinchu from November 1, 2022 to February 28, 2023, as part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers. The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates. About JdV by Hyatt A community for the spirited, the light-hearted, the young-at-heart, the JdV by Hyatt brand offers a collection of vibrant, independent hotels that are true reflections of the urban neighborhoods we call home. Embracing its namesake (joie de vivre), the JdV by Hyatt brand invites guests and locals alike to connect, live in the moment and celebrate the joy of life. Each hotel provides an experience that is inclusive in spirit and space, inviting all to make each stay yours truly. Follow @JDVHotels on Facebook, Instagram, and Twitter for news and updates. For more information, please visit www.jdvbyhyatt.com. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2022, the Company’s portfolio included more than 1,200 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Cirium Launches First Phase of Satellite-Based Aircraft Maintenance Tracking

Cirium | November 24, 2022

Cirium has revealed the aviation industry’s first satellite-based aircraft maintenance tracking feature in its Ascend Profiles module.Its new Ground Events feature enables aircraft and engine manufacturers, maintenance, repair and overhaul service providers, parts suppliers, lessors and insurers to monitor and predict future aircraft maintenance events. This means businesses can better understand when and where an aircraft last had a maintenance event and forecast its next visit. It also helps to identify aircraft transitions and define strategies around how and where maintenance and aftermarket budgets are being allocated by operators or owners. “We are innovators and constantly looking to surface new ideas to empower the aviation industry. By tracking each Ground Event of an airline’s aircraft, we can identify whether it was for redesigned cabins, new aircraft branding, a maintenance event, or for its return to service.” -Jeremy Bowen, CEO at Cirium The first phase of the new Ground Events feature captures all instances when aircraft spend over seven days on the ground and identifies the aircraft registration, airport, arrival date and time, departure date and time, ground event duration (in days) and aircraft age. For specific airlines the feature showcases the types of maintenance activity and the provider. The new feature demonstrates the power of combining Cirium’s unrivaled fleets and advanced satellite-based flight tracking data with the MRO locations and MRO relationships data. In one example, it shows Air France has been redesigning the cabin interiors of all 15 of their Airbus A330 fleet to match the interiors of their A350 aircraft. This reflects the carrier’s focus on enhancing the passenger experience and benefitted the airline when air travel started to return post the COVID-19 lockdowns. All 15 A330s were ready to return to service with the new interiors installed in July 2020. Meanwhile, the feature shows how Lufthansa returned five of their Airbus A340s, which were due for retirement, back into service as the pandemic impacted the deliveries of new aircraft. It further records how the airline partnered with IAC in Dublin to repaint the A340s in the new Lufthansa livery and regular maintenance checks were conducted by Lufthansa Technik Malta, Lufthansa Technik Philippines, and Joramco. Given the increased demand during the pandemic for the shipment of PPE and the rise of ecommerce, Cirium’s Ground Events data shows how Federal Express (FedEx) were able to maximize their fleet and leverage strong relationships with their maintenance provider. FedEx ramped up their cargo flights, utilizing young aircraft – around one-to-eight years old – and maintained a consistent two-year maintenance cycle. The Ground Events feature is part of the Ascend Profiles User Interface (UI) which visualizes aircraft intelligence of airline and lessor profiles and provides quick insights around aircraft types, airport locations, OEMs, MROs and more. The is available as an app and works across desktop, mobile and tablet. Find out more. About Cirium Cirium brings together powerful data and analytics to keep the world moving. Delivering insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.

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AIRLINES AND AIRPORTS

Eviation Announces Letter of Intent for the All-Electric Alice from Air New Zealand

Air New Zealand | December 14, 2022

Eviation Aircraft, a manufacturer of all-electric aircraft, announced that Air New Zealand has signed a Letter of Intent (LOI) for up to 23 aircraft as part of its Mission NextGen Aircraft program. The airline is the first national flag carrier to sign a letter of intent to order as part of its ambitious initiative to lead the roll out of zero-emission airplanesThe nine-seater Alice is the first flight-proven all-electric commuter aircraft and promises to usher in a new era of carbon-free, cost-effective and convenient aviation. Alice is powered by two magni650 electric propulsion units developed by magniX, the global industry leader in flight-proven electric propulsion systems. Built from a clean-sheet design, the aircraft costs significantly less to operate per flight hour compared to light jets or high-end turboprops. "Regional flights make up a sizeable proportion of Air New Zealand's routes. The Alice offers an effective way to decarbonize these journeys, revolutionizing air travel and supporting the goals of the Mission NextGen Aircraft program, New Zealand has earned a proud reputation for its progressive attitude and wide-ranging policies towards the climate challenge. The Alice is a beautiful aircraft that will delight airline operators and passengers. Seeing it soar through the skies of New Zealand is a magical prospect, and I pay tribute to Air New Zealand's commitment to innovation and sustainability." -Gregory Davis, President and CEO of Eviation This endorsement from a national flag carrier shows how the Alice has captured the imagination of the marketplace," said Eddie Jaisaree, Vice President, Commercial Sales at Eviation. "New Zealand has just experienced its warmest, wettest winter on record. As the impacts of climate change become more apparent and efforts to regulate aviation's carbon emissions intensify, we are excited for how the Alice will help Air New Zealand to lead the airline industry into a sustainable future. Tackling Climate Change with Innovation Air New Zealand's Mission NextGen Aircraft program was announced last month with the goal of accelerating the adoption of zero-emission aircraft. The airline is aiming to have its first zero emissions flight from 2026. "Mission NextGen Aircraft represents a significant commitment to the development of sustainable aircraft and the supporting infrastructure needed to decarbonize our domestic flights," said Greg Foran, CEO of Air New Zealand. "Eviation's all-electric Alice aircraft is a natural fit for the program with its proven technology that is optimized for short-range flights." About Eviation Aircraft Based in Washington State, Eviation Aircraft Inc. develops and manufactures electric aircraft to delight operators and passengers with green, cost efficient and convenient regional transportation. Its electric propulsion units, high-energy-density batteries, mission-driven energy management, and innovative airframe are designed from the ground up for electric flight. Please visit us at www.eviation.com. About Air New Zealand Air New Zealand's story started in 1940, first taking to the skies between Auckland and Sydney on a flying boat. Known for its warm Kiwi hospitality, today the airline has 98 operating aircraft ranging from Boeing 787-9 Dreamliners and Airbus A320s to ATRs and Q300s. Air New Zealand has a well-connected domestic business, connecting customers and cargo to 20 different regions around New Zealand. Internationally, the airline has direct flights to major cities across Australia, Asia, the Pacific Islands and the U.S., and through its strong relationships with alliance partners, offers customers more choice and convenience to connect further afield to hundreds of destinations. Air New Zealand has a particular focus on sustainability and its Sustainability Framework helps guide the airline's efforts in tackling some of New Zealand's and the world's most complex challenges

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