TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
battleface | January 12, 2023
battleface, a travel insurance provider, recently announced the launch of Robin Assist, a new tech-based platform as a service. It is designed for brokers, carriers, managing general agents (MGAs), and self-employed businesses.
Robin Assist is supported by the global application programming interface-driven (API) insurtech platform through round-the-clock customer service, emergency medical assistance services, and claims. battleface's founders come from a travel insurance background, having worked in the roles of underwriting, claims, customer service, compliance, and emergency medical treatment.
battleface has expanded distribution globally since its foundational days. The company is in the UK, EU, US, Canada, and Australia because of its adaptive technology and network of medical, travel, and security partners.
The Robin Assist platform offers a variety of services, including round-the-clock service in multiple languages, insurance claims management, aid in transit and evacuation in case of medical emergencies, management of medical cases, international systems for controlling healthcare costs, and instant remittances in over 140 currencies.
battleface intends to make its API-driven insurtech platform publicly available for easy product creation, rate administration, policy fulfillment, nation- and state-specific compliance, global distribution, out-of-the-box affiliation, and relationship management.
"battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today's travelers," said Sasha Gainullin, CEO, battleface. He further added, "With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally."
(Source: PR Newswire)
About battleface
battleface, Inc., founded in 2017, is headquartered in Columbus (Ohio). It is a global full-stack firm that makes it simple for clients and partners to get the right travel insurance for them. Its custom-built embedded goods, location-independent access to essential benefits, and attentive, around-the-clock customer assistance are only the beginning.
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DESTINATION AND TOURISM,INDUSTRY OUTLOOK
RedAwning | November 21, 2022
RedAwning, the only complete marketing, distribution, reservations and hospitality platform for property managers in North America, announced the acquisition of the business and client base of Lexicon Travel Technologies, the best performing channel manager in the US.
All of Lexicon’s clients and partners are being offered the opportunity to join RedAwning’s robust and comprehensive platform, expanding their distribution reach and benefiting from additional marketing and management services, while maintaining the foundation of great service that Lexicon has built.
“We are delighted to join forces with the impressive team at Lexicon and expand our platform to hundreds of new clients with thousands of properties,The transitions will be seamless for all of our new clients, as RedAwning already supports all of the same PMS platforms as Lexicon and all of the channels too, as well as many more for Lexicon clients to join.”
-Tim Choate, CEO of RedAwning.com.
After we made the decision to sell our business, we looked for a company that would create true synergies with our existing value proposition, said Joel Inman, CEO and Founder of Lexicon. As I got to know the RedAwning platform, I realized they have already solved many of the technical challenges Lexicon has been facing. RedAwning brings true technology and automation to channel management that delivers value through higher conversion with essentially zero manual work.
RedAwning’s comprehensive platform approach to channels vastly outperforms traditional channel management approaches due to RedAwning’s focus on what happens after connectivity to improve actual performance of property listings in each channel. From copy and policy optimization to revenue management to declined credit card handling and instant automatic publishing on all channels, RedAwning’s platform offers a more powerful and much more efficient model for property managers of all sizes to succeed everywhere guests shop for travel.
One of our exciting discoveries with the team at Lexicon is that RedAwning outperforms the bookings per client across thousands of listings on each channel by an average of 37% as compared to Lexicon’s strong clients doing all of the work themselves. We truly offer much more revenue for much less work, and this data is proof of our impact, said Tim Choate, CEO of RedAwning.com.
Most of Lexicon’s top clients have already agreed to join RedAwning in this transition and the company seeks to offer a seamless transition to more revenue with less work to all of the remaining clients, too.
About RedAwning
RedAwning is the short-term rental industry’s only complete marketing, distribution, reservations, and hospitality platform. RedAwning presents one of the world's largest collections of vacation properties to guests wherever they shop for travel. With over 15,000 properties represented on behalf of thousands of independent and professional hosts, RedAwning covers virtually every leisure destination in North America, and includes a comprehensive layer of exclusive services and support with every stay. RedAwning is one of the largest single U.S. vacation rental suppliers to every major travel website, including Airbnb, Vrbo, Booking.com, Expedia, Homes & Villas by Marriott International, Google Travel, and many more. RedAwning also operates exclusive vacation property booking websites, including RedAwning.com for travelers, and RedAwning TravelPro, which enables 20,000 travel agents to book vacation properties.
RedAwning has been a leading innovator in the vacation rental industry since 2010, with a mission to redefine the customer journey for the benefit of guests, hosts, and property managers alike, and to drive innovative approaches that make the booking and staying experience at short term rental properties more consistent, easier, safer, and better for all.
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DESTINATION AND TOURISM,INDUSTRY OUTLOOK
Turo and KAYAK | December 12, 2022
KAYAK, the world’s leading travel search engine, and Turo, the world’s largest peer-to-peer car sharing marketplace, launched a winter travel hub to bring travelers a personalized car booking solution ahead of the upcoming holiday travel season. Travelers can now browse Turo’s extensive selection of over 1,400 makes and models through an interactive travel quiz and a co-branded social series that helps them determine the perfect vehicle for their holiday getaway.The hub draws inspiration from Turo’s new “Open the door to extraordinary” campaign, featuring visuals that depict the car door as a portal to a different world where you can be your best and boldest self. To help familiarize Kayak users with the convenience and wide range of vehicles available on Turo, the winter travel hub offers an interactive quiz matching travelers with the perfect car and a co-branded social series providing tips and tricks from leading travel social influencers.
The new winter travel hub with KAYAK provides guests with an even easier way to browse our incredible selection of thousands of makes and models across 9,500 cities, says Albert Mangahas, Chief Data Officer and Head of Data Insights at Turo. Showcasing our hosts’ listings on KAYAK will drive even more demand to local hosts who are building their car sharing business on our marketplace.
Interest in peer to peer car sharing on KAYAK doubled this fall (August-November) compared to what the travel metasearch saw in 2022’s spring and summer (April-July) months.
"Peer-to-peer car sharing is an exciting innovation in the mobility space,KAYAK's hub gives travelers a more in-depth look at how car sharing works so they can give it a try.”
-Paul Jacobs, General Manager and Vice President of KAYAK North America
The winter travel hub launches today, December 9th. The winter hub can be found at https://www.kayak.com/c/turo-hub/, and the Turo ‘Meet Your Match’ quiz can be found at https://www.kayak.com/c/turo-hub/meet-your-match-quiz/.
About Turo
Turo is the world’s largest car sharing marketplace where guests can book any car they want, wherever they want it, from a vibrant community of trusted hosts. Whether they’re flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky for a once-in-a-lifetime event, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by sharing their underutilized personal vehicles or building an accessible, flexible, and scalable car sharing business from the ground up. Turo is home to a supportive and collaborative community that shares thousands of vehicles across the United States, Canada, the United Kingdom, Australia, and France. To learn more about Turo, please visit www.turo.com.
About KAYAK
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation packages. We also support business travelers with KAYAK for Business, our free corporate travel solution, and are transforming the in-travel experience with our app and new hotel and accommodation software. For more information, visit www.KAYAK.com
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