Survey Finds Americans Cautiously Optimistic About Traveling Again

AAA Travel | October 15, 2020

A recent survey found that while Americans are making vacation plans for the rest of 2020, many are being cautiously optimistic about traveling again. AAA Travel’s study found that 67 percent of adults in the United States planning a vacation before the end of the year have reported report some degree of uncertainty about whether the trip will come to fruition or not.

Spotlight

For the first time, SITA has surveyed airline plans for emerging tech such as robots and virtual reality to improve the passenger journey over the next ten years.

Spotlight

For the first time, SITA has surveyed airline plans for emerging tech such as robots and virtual reality to improve the passenger journey over the next ten years.

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HOSPITALITY TRENDS

PRISM HOTELS & RESORTS ACQUIRED BY AIMBRIDGE HOSPITALITY

Prism Hotels & Resorts | December 15, 2021

Dallas-based Prism Hotels & Resorts, an award-winning, full-service hotel management, investment and advisory services company representing more than 48 properties across the country, has been acquired by Aimbridge Hospitality, a leading global hospitality company. The terms of the deal will not be disclosed. The announcement was made by Steve Van, President & CEO of Prism Hotels & Resorts and Aimbridge President & CEO Michael J. Deitemeyer. In addition to a strong presence in traditional hotel management, Prism boasts the industry leading hotel receivership advisory and "turnaround" services involving the management and restructuring of properties that are economically distressed. In a year marked by immense change, it's fitting that we announce the biggest moves in our company's storied 38 year history," Van said. "Close relationships have become integral to our company's identity, and we place tremendous value in our people with whom we've grown together and the great properties we service. It's with those values in mind that we have selected Aimbridge Hospitality to carry the Prism legacy forward. Aimbridge's access to best-in-class resources and systems, coupled with their highly effective and experienced leadership team and deep understanding of our Most Satisfied Owner philosophy, makes them a perfect fit. The Prism Difference is alive and well, and we know the passion and dedication of our teams on the ground will continue to shine through this transition. We are inspired by this opportunity and excited to be part of Aimbridge Hospitality as we write the next chapter of history together. Our best is yet to come. "We are excited to continue Aimbridge's growth with the acquisition of Prism.,With our global resources and Prism's stellar reputation, this acquisition presents great opportunity for all of us. We look forward to welcoming their hotels, owners and talented team to Aimbridge and taking Prism's incredible Most Satisfied Owner approach and robust lender services arm to new heights together." -Michael J. Deitemeyer, President & CEO of Aimbridge Hospitality About Prism Hotels & Resorts As an award-winning, full-service hotel management company, Dallas-based Prism Hotels & Resorts has developed a reputation for operational excellence by increasing hotel performance and delivering measurable results. Recently, Prism was selected as 2021 Strategic Partner by Hyatt. The company was also named Best Full-Service Operator in The Americas by Hyatt, received back-to-back Connie Pride Merit Awards from Hilton, and earned Franchise Hotel of the Year for the Hyatt Regency LAX. With 35 years of experience, Prism leverages top industry talent to produce a best-in-class experience that extends from the front desk to the bottom line. Prism manages a portfolio of over 30 hotels from multiple institutional and private owners including urban, suburban and resort destinations. The company has expertise managing all major brands as well as independent destination hotels. For more information, please visit www.prismhotels.com. About Aimbridge Hospitality Aimbridge Hospitality is a leading, global hospitality company offering best-in-class hotel management services across a broad spectrum of franchised branded full service, select service, luxury hotels, destination resorts, convention centers and lifestyle hotels. Aimbridge's premium portfolio represents approximately 1,500 properties in 49 states and 20 countries, inclusive of pipeline. With the most robust brand diversity in the industry, Aimbridge and its affiliates represent 84 lodging brands, in addition to more than 82 independent boutique/lifestyle hotels in the portfolio. As the world's largest third-party operator, Aimbridge is dedicated to its mission to leverage its scale to add value for owners and opportunities for associates better than any hospitality operator. Aligned with a concentrated focus, agility, and expertise for each vertical, Aimbridge drives market success for hotels and optimizes investment returns for owners. Aimbridge Hospitality's global headquarters is based in Plano, Texas, with additional corporate offices in Atlanta, Calgary, Fargo, Puerto Rico, and Washington, D.C. Evolution Hospitality, Aimbridge's Lifestyle Division, is based in San Clemente, Calif. Aimbridge's International Division, Interstate Hotels & Resorts, has supporting offices across Europe in Amsterdam, Birmingham, Glasgow, and Moscow. The company's division in Mexico, Group Hotelero Prisma, has offices in Monterrey and Mexico City. For more information on Aimbridge Hospitality, please visit www.aimbridgehospitality.com and connect with Aimbridge on LinkedIn.

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TRAVEL TECHNOLOGY

FCM Transforms its Brand Identity by Developing New Tech Platform

FCM Travel Solutions | March 10, 2021

With the worldwide pandemic causing a seismic shift in the business travel industry, FCM has focused on it to address clients' problem areas and their travel programs by putting resources into new technology, rapid implementation, enhanced account management, and sustainable and secure travel. FCM's strong new look is intended to grandstand the brands' particularly adaptable and unpredictable way to deal with giving lithe travel management services to its clients internationally and locally. The start to finish rebrand has been dispatched in 97 nations across all sites, customer communications, and social media platforms. A core component of the declaration is that FCM is moving forward with the advancement of a notable exclusive technology that straightforwardly focuses on clients' trouble spots with current and heritage corporate travel technology. The in-house stage is an omnichannel offering that is being created following broad examination universally among clients to understand the various worries of their bookers, travelers, and managers. Discoveries of this exploration uncovered clients need a sweeping stage that is predictable across all business sectors, yet in addition completely adaptable with a positive client experience and straightforward UI. FCM’s global chief technology officer Adrian Lopez said the vision for the platform is based on addressing six key pillars: a globally consistent booking experience; always available travel assistance; traveller safety and wellbeing support; sustainability; AI powered reporting and savings, and flexible integration capabilities. “The development of FCM Platform’s core experience is already well advanced, including a new proprietary online booking solution planned for key markets and integration of AI enhanced chatbot tool Sam as the digital ‘avatar’, providing live chat and real-time assistance across all of the platform’s channels,” said Lopez. With powered-up features like AI powered reporting, allowing a search experience similar to that of Google for actionability of data, customers in several regions around the globe have a lot to look forward to as they begin testing the FCM Platform prior to the first phase of onboarding later this year. “We are very excited to unveil FCM’s new brand and also to reveal that 2021 will be a landmark year with the launch of our ground-breaking proprietary technology platform,” said Marcus Eklund, global managing director in FCM.

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INDUSTRY OUTLOOK

Habitas Redefining Sustainable Travel, Continues its Award-wining Streak with New Accolades

Habitas | June 10, 2022

Habitas adds to its extensive accolades by being announced the winner of the prestigious Hospitality Design Awards 2022. Habitas is a sustainable, experience-led hospitality brand with properties on three continents. Habitas AlUla, the brand's most recent endeavor, won the Lifestyle Hotel category of the Awards and was commended for its beautiful, eco-friendly design in the middle of AlUla's desert valley. This honor adds to Habitas' current success, which most recently saw its newest Mexico hotel, Habitas Bacalar, earn many Best New Hotel-led awards, including inclusion in Travel + Leisure's It List and Condé Nast Traveler's Hot List 2022. In addition, Habitas AlUla, the brand's first Middle Eastern hotel, was awarded the Middle East Design Award for Best Hospitality Project by Architectural Digest in 2021. Habitas is a worldwide hospitality organization that Oliver Ripley, Kfir Levy, and Eduardo Castillo co-founded in 2016. It attracts conscientious travelers seeking fresh experiences centered on human connection, sustainability, and local community empowerment. The brand was recognized as a winner of Travel & Leisure's Global Vision Awards in 2021. The brand's tremendous expansion involves opening five new locations in 2022 and the development of an additional 25 projects. Habitas unveiled its flagship residence in Tulum in 2017 and is expanding worldwide with Habitas Bacalar, Habitas AlUla, and Caravan by Habitas, as well as plans for locations in Morocco, Mexico, Costa Rica, and Bhutan.

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