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AIRLINES AND AIRPORTS

Technology’s Role in the Future of Air Travel

ExpertFlyer.com | December 21, 2020

Imagine experiencing a once-in-a-lifetime trip far and wide while never leaving your lounge or chipping in your seat on an overbooked trip in return for a future travel voucher, and being set up for the following trip out, before you even leave for the air terminal. These are only a few of instances of the innovation forward leaps that are supporting the new ordinary and propelling the eventual fate of air travel.

Many numbers of these new technologies were created dependent on need since nothing says "need is the mother of innovation" like an overall pandemic. What's more, perhaps more noteworthy is the quickened rate wherein new innovations are being created. As carriers keep on improving the air quality on board their planes, new tech advancements and cycles are hoping to improve, or limit, how individuals are cooperating at the air terminal itself. Ongoing investigations have demonstrated that planes aren't generally the danger any more; notwithstanding, the actual cycle of experiencing the air terminal to your seat can be.

ExpertFlyer found a couple of fascinating innovation arrangements it accepts will change the fate of air travel and how we explore through air terminals long after immunizations are in play and air go re-visitations of some type of schedule. A few creators and guardians of these advances imparted their inventive plans to ExpertFlyer, including D.J. Smith, co-founder and Chief Creative Officer at The Glimpse Group, a designer of augmented reality innovation that is presently centered around aiding objective promoting associations create vivid travel encounters utilizing VR innovation. While seeing the world from the solace of your front room isn't excessively far off, Smith concedes work actually should be done before it's prepared for primetime.

Spotlight

COVID-19 AND THE FUTURE OF TOURISM IN ASIA AND THE PACIFIC

Tourism in the region has been rapidly transforming for decades. Rising regional incomes
and shifting consumer consciousness have shaped the growth of intraregional travel and
customer preferences. Global megatrends such as digitalization and globalization have
also influenced the sector.
Yet even among these major changes, the COVID- 19 pandemic stands as a milestone
in tourism’s development in our region. Existing trends, such as digitalization, have
been accelerated, and industry faces new demands in areas such as health and safety
protocols. Many tourism businesses across the region are thus reimagining the future
of tourism and their place in it.

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Spotlight

COVID-19 AND THE FUTURE OF TOURISM IN ASIA AND THE PACIFIC

Tourism in the region has been rapidly transforming for decades. Rising regional incomes
and shifting consumer consciousness have shaped the growth of intraregional travel and
customer preferences. Global megatrends such as digitalization and globalization have
also influenced the sector.
Yet even among these major changes, the COVID- 19 pandemic stands as a milestone
in tourism’s development in our region. Existing trends, such as digitalization, have
been accelerated, and industry faces new demands in areas such as health and safety
protocols. Many tourism businesses across the region are thus reimagining the future
of tourism and their place in it.

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Agoda and Alipay+ Expand on Their Partnership to Offer Greater Rewards to Travelers Through Digital Payment Methods

Agoda and Alipay+ | August 09, 2022

Agoda and Alipay+ announced a new partnership that will leverage Alipay+ solutions on the Agoda platform for better customer benefits and rewards. This is in addition to the existing integration of multiple digital wallets, namely the AlipayHK, GCash and TrueMoney, through Alipay+ on Agoda’s platforms.With this new partnership, multiple Alipay+ marketing solutions, including Alipay+ Rewards and its in-cashier marketing services, can be used for discounts distribution and redemption on Agoda. This enables Agoda to enhance its transaction conversion rate, while travelers can enjoy great returns in countries and regions like Hong Kong SAR of China, the Philippines, and Thailand – with the possibility of more regions to come in the future. As the global economy recovers from the COVID-19 pandemic, the online travel industry has seen a vigorous rebound. In some key countries across the region, bookings have increased nearly tenfold since the start of the year, according to Agoda data and this number is only expected to increase. “As we gear up for the return to travel, we want to offer our customers greater choice and flexibility in their bookings. The pandemic has greatly accelerated the digitisation of travel and we are committed to keeping with the times as we continue to onboard more diverse modes of payments globally. We value this partnership with Alipay+ as it helps us offer more benefits to the end user through the clever integration of new payment solutions and rewards programs – allowing us to reach out to and target a wider network of customers.” -Damien Pfirsch, CCO, Agoda. Introduced by Ant Group in 2020, Alipay+ is a suite of global cross-border digital payments and marketing solutions designed to enable businesses, especially small and medium-sized businesses, to process a wide range of mobile payment methods and reach hundreds of millions of regional and global consumers. Other leading e-wallets supported by Alipay+ include Boost (Malaysia), Rabbit LINE Pay (Thailand), Touch 'n Go (Malaysia), Kakao Pay (South Korea), Klarna (Europe) and more. “We are glad to reach this new partnership with Agoda to support the recovery of the travel industry from the pandemic. With innovative payment and marketing solutions, Alipay+ is committed to helping merchants reach global consumers as a cross-border economic connector and allow consumers to make payments on global platforms with their preferred digital wallets.” -Jing Yin, General Manager of Global Strategic Accounts of International Business Group at Ant Group Agoda has partnered with Ant Group and integrated Alipay as a payment option in the Chinese market as early as 2013. Since early 2022, Agoda has been integrating Alipay+ payment solutions to accept payments through multiple digital wallets across Asia. On July 4, Agoda also worked with Alipay+ to launch a Brand Day campaign in the Philippines market. About Agoda Agoda helps anyone travel anywhere with its great value deals on a global network of 2.7M hotels and holiday properties worldwide, plus flights, airport transfers and more. Agoda.com and the Agoda mobile app are available in 39 languages and supported by 24/7 customer support. Headquartered in Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 4,800 staff in 32 markets, dedicated to leveraging best-in-class technology to make travel even easier. About Alipay+ Alipay+ provides global cross-border digital payments and marketing solutions that enable global e-wallets and merchant partners, especially small and medium-sized businesses, to better serve their users and customers. Alipay+ is introduced by Ant Group, the owner and operator of Alipay. As one of the world’s leading digital payment platforms, Alipay serves hundreds of millions of users by connecting them with merchants and partner financial institutions that offer inclusive financial services and digital daily life services.

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GigNet Announces Agreement with Palladium Hotel Group to Provide Advanced Broadband to Grand Palladium Costa Mujeres Resort and Spa

GigNet | August 25, 2022

GigNet, a Digital Infrastructure company with an extensive regional fiber optic broadband network from Costa Mujeres, North of Cancun, through the Hotel Zone of Tulum, announced today it is providing broadband for fast, and reliable Internet to the Grand Palladium Resort and Spa. Costa Mujeres is a fast-growing resort development area approximately ten miles north of central Cancun and features large scale resorts, golf courses, and some of the best beaches in the region. Grand Palladium Costa Mujeres is an all-inclusive luxury resort featuring six buildings with 1146 rooms that make up Grand Palladium Costa Mujeres and TRS Coral, four pool areas, thirty restaurants and bars, a beach club, luxury spa, retail shops, convention center, and a Rafa Nadal Tennis Center. According to Mexico News Daily, the Grand Palladium, its 473-room sister property TRS Coral, and other future developments represent over US$750 million in planned investment in Costa Mujeres by Palladium Group. Mark Carney, OBE and President of GigNet Mexico, stated, “We extended our fiber-optic network to Costa Mujeres because we recognized this would be a major growth area for the Cancun tourism market. We are excited to begin our relationship with Palladium Hotel Group by bringing the best broadband in Quintana Roo to this magnificent resort. Palladium has a reputation for working only with best-in-class partners, and we know it is critical for mega resorts to have reliable fiber-optic connectivity, backed by service level guarantees that only GigNet can offer. We appreciate the trust that Palladium is placing with GigNet and are excited to be part of the future of Palladium Hotel Group and Costa Mujeres.” ABOUT PALLADIUM HOTEL GROUP The Palladium Hotel Group hotel chain was founded in the late 1960s in Ibiza by Abel Matutes Juan, who dreamed of bringing paradise within the reach of travelers and offering them amazing experiences. He took his first steps in the Balearic Islands and the Canary Islands, and in the early 1990s he continued expansion by opening several resorts in the Caribbean and other top world destinations including Mexico, Dominican Republic, Spain, Italy, Jamaica, and Brazil. In 2000, these hotels were combined under the name Fiesta Hotel Group and in 2012 the group became Palladium Hotel Group, taking its name from its five-star Caribbean resorts. Palladium continues to set industry standards based on a commitment to guest satisfaction and a priority for developing the group’s human capital. https://www.palladiumhotelgroup.com/en ABOUT GIGNET GigNet is the Mexican Caribbean brand of GigNet, Inc., a U.S. based international Digital Infrastructure company specializing in Fiber-to-the-Home (FTTH) and Fiber-to-the-Premises (FTTP) for enterprise customers including hotels, resorts, retailers, offices, large commercial operations, governmental offices, and medical and educational facilities, as well as fiber-optic transport services for mobile phone operators in the region. Through its Mexico operating subsidiaries, GigNet, S.A. de C.V., and Sanalto Redes Peninsular, S.A.P.I. de C.V., the Company is a fully licensed telecommunications provider in Mexico. GigNet is actively adding customers to its extensive regional broadband network in the Mexican Caribbean, one of the largest and fastest growing tourism and new residential development destinations in the world, with over 25 million annual airport visitors. GigNet is a leader in the Digital Transformation of the region.

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Aeromexico Selects Pricefx to Enhance Sales Analytics Capabilities and Drive Additional Value from their Travel Agency Channel

Pricefx | August 12, 2022

Pricefx, the global leader in cloud-native pricing software, announced that Aeromexico, Mexico’s global airline and a leader in Latin American aviation, has selected Pricefx to help enhance its travel agency business analytics. Leveraging Pricefx’s award-winning AI technology, Aeromexico will implement Pricefx to evaluate agency performance and improve commission payment insights with future plans to design bespoke, front and back-end Agency commission plans. After the initial implementation, Aeromexico plans to broaden the use cases for Pricefx to other areas of its business to improve commercial performance. “Technology is increasingly important to agency management and other areas of our airline, We are excited to partner with Pricefx on the development of a new sales analytics product for the airline industry, driving value in our critical travel agency segment. By leveraging Pricefx’s expertise, we believe we can strengthen Aeromexico’s commercial strategy with better execution and improved speed-to-market.” -Rastislav Martos, Senior Vice President of Revenue Management and Distribution for Aeromexico With dozens of different fare possibilities combined with fare families and ancillaries for each itinerary, the airline industry’s public and private fares are complex to manage. With Pricefx, airlines can leverage technology to track return on investment from travel agency commission payments in a meaningful way. Additionally, the Pricefx solution can be used as a single platform for airlines to dynamically price cargo, loyalty points, ancillaries and corporate programs. “The process of managing airline pricing can be dramatically improved with technology that provides critical data insights,With Pricefx, Aeromexico will have best-in-class AI and analytics to improve its agency performance. This will be a major game changer and we are looking forward to working with Aeromexico to make it a reality.” -Ronak Sheth, President & Chief Revenue Officer at Pricefx. Aeromexico was recently interviewed about why they selected Pricefx and their implementation plans. The video interview is available on Pricefx’s YouTube channel. About Grupo Aeromexico Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico and the promotion of passenger loyalty programs. Aeromexico, Mexico’s global airline has its main hub at Mexico City International Airport. Its destinations network features the United States, Canada, Central America, South America, Asia, and Europe. The Group's operating fleet is comprised of Boeing 787 and 737 jet airliners and Embraer 190 models. Aeromexico is a founding member of the SkyTeam airline alliance, which celebrated its 21st anniversary, and serves 170 countries with its 18 SkyTeam airline partners. Aeromexico created and implemented a Health and Sanitization Management System (HSMS) to protect its customers and employees at all steps of its operations. About Pricefx Pricefx is the global leader in SaaS pricing software, offering a comprehensive suite of solutions that are fast to implement, flexible to configure and customize, and friendly to learn and use. Based on cloud-native architecture, Pricefx delivers a complete price optimization and management platform that provides the industry’s fastest time-to-value and lowest total cost of ownership. Its innovative solution works for B2B and B2C enterprises of any size, in any industry, in any part of the world. Pricefx’s business model is entirely based on the satisfaction and loyalty of its customers. For enterprises facing pricing challenges, Pricefx is the cloud pricing optimization, management, and CPQ platform to dynamically Plan, Price and Profit.

Read More

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Agoda and Alipay+ Expand on Their Partnership to Offer Greater Rewards to Travelers Through Digital Payment Methods

Agoda and Alipay+ | August 09, 2022

Agoda and Alipay+ announced a new partnership that will leverage Alipay+ solutions on the Agoda platform for better customer benefits and rewards. This is in addition to the existing integration of multiple digital wallets, namely the AlipayHK, GCash and TrueMoney, through Alipay+ on Agoda’s platforms.With this new partnership, multiple Alipay+ marketing solutions, including Alipay+ Rewards and its in-cashier marketing services, can be used for discounts distribution and redemption on Agoda. This enables Agoda to enhance its transaction conversion rate, while travelers can enjoy great returns in countries and regions like Hong Kong SAR of China, the Philippines, and Thailand – with the possibility of more regions to come in the future. As the global economy recovers from the COVID-19 pandemic, the online travel industry has seen a vigorous rebound. In some key countries across the region, bookings have increased nearly tenfold since the start of the year, according to Agoda data and this number is only expected to increase. “As we gear up for the return to travel, we want to offer our customers greater choice and flexibility in their bookings. The pandemic has greatly accelerated the digitisation of travel and we are committed to keeping with the times as we continue to onboard more diverse modes of payments globally. We value this partnership with Alipay+ as it helps us offer more benefits to the end user through the clever integration of new payment solutions and rewards programs – allowing us to reach out to and target a wider network of customers.” -Damien Pfirsch, CCO, Agoda. Introduced by Ant Group in 2020, Alipay+ is a suite of global cross-border digital payments and marketing solutions designed to enable businesses, especially small and medium-sized businesses, to process a wide range of mobile payment methods and reach hundreds of millions of regional and global consumers. Other leading e-wallets supported by Alipay+ include Boost (Malaysia), Rabbit LINE Pay (Thailand), Touch 'n Go (Malaysia), Kakao Pay (South Korea), Klarna (Europe) and more. “We are glad to reach this new partnership with Agoda to support the recovery of the travel industry from the pandemic. With innovative payment and marketing solutions, Alipay+ is committed to helping merchants reach global consumers as a cross-border economic connector and allow consumers to make payments on global platforms with their preferred digital wallets.” -Jing Yin, General Manager of Global Strategic Accounts of International Business Group at Ant Group Agoda has partnered with Ant Group and integrated Alipay as a payment option in the Chinese market as early as 2013. Since early 2022, Agoda has been integrating Alipay+ payment solutions to accept payments through multiple digital wallets across Asia. On July 4, Agoda also worked with Alipay+ to launch a Brand Day campaign in the Philippines market. About Agoda Agoda helps anyone travel anywhere with its great value deals on a global network of 2.7M hotels and holiday properties worldwide, plus flights, airport transfers and more. Agoda.com and the Agoda mobile app are available in 39 languages and supported by 24/7 customer support. Headquartered in Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 4,800 staff in 32 markets, dedicated to leveraging best-in-class technology to make travel even easier. About Alipay+ Alipay+ provides global cross-border digital payments and marketing solutions that enable global e-wallets and merchant partners, especially small and medium-sized businesses, to better serve their users and customers. Alipay+ is introduced by Ant Group, the owner and operator of Alipay. As one of the world’s leading digital payment platforms, Alipay serves hundreds of millions of users by connecting them with merchants and partner financial institutions that offer inclusive financial services and digital daily life services.

Read More

TRAVEL TECHNOLOGY

GigNet Announces Agreement with Palladium Hotel Group to Provide Advanced Broadband to Grand Palladium Costa Mujeres Resort and Spa

GigNet | August 25, 2022

GigNet, a Digital Infrastructure company with an extensive regional fiber optic broadband network from Costa Mujeres, North of Cancun, through the Hotel Zone of Tulum, announced today it is providing broadband for fast, and reliable Internet to the Grand Palladium Resort and Spa. Costa Mujeres is a fast-growing resort development area approximately ten miles north of central Cancun and features large scale resorts, golf courses, and some of the best beaches in the region. Grand Palladium Costa Mujeres is an all-inclusive luxury resort featuring six buildings with 1146 rooms that make up Grand Palladium Costa Mujeres and TRS Coral, four pool areas, thirty restaurants and bars, a beach club, luxury spa, retail shops, convention center, and a Rafa Nadal Tennis Center. According to Mexico News Daily, the Grand Palladium, its 473-room sister property TRS Coral, and other future developments represent over US$750 million in planned investment in Costa Mujeres by Palladium Group. Mark Carney, OBE and President of GigNet Mexico, stated, “We extended our fiber-optic network to Costa Mujeres because we recognized this would be a major growth area for the Cancun tourism market. We are excited to begin our relationship with Palladium Hotel Group by bringing the best broadband in Quintana Roo to this magnificent resort. Palladium has a reputation for working only with best-in-class partners, and we know it is critical for mega resorts to have reliable fiber-optic connectivity, backed by service level guarantees that only GigNet can offer. We appreciate the trust that Palladium is placing with GigNet and are excited to be part of the future of Palladium Hotel Group and Costa Mujeres.” ABOUT PALLADIUM HOTEL GROUP The Palladium Hotel Group hotel chain was founded in the late 1960s in Ibiza by Abel Matutes Juan, who dreamed of bringing paradise within the reach of travelers and offering them amazing experiences. He took his first steps in the Balearic Islands and the Canary Islands, and in the early 1990s he continued expansion by opening several resorts in the Caribbean and other top world destinations including Mexico, Dominican Republic, Spain, Italy, Jamaica, and Brazil. In 2000, these hotels were combined under the name Fiesta Hotel Group and in 2012 the group became Palladium Hotel Group, taking its name from its five-star Caribbean resorts. Palladium continues to set industry standards based on a commitment to guest satisfaction and a priority for developing the group’s human capital. https://www.palladiumhotelgroup.com/en ABOUT GIGNET GigNet is the Mexican Caribbean brand of GigNet, Inc., a U.S. based international Digital Infrastructure company specializing in Fiber-to-the-Home (FTTH) and Fiber-to-the-Premises (FTTP) for enterprise customers including hotels, resorts, retailers, offices, large commercial operations, governmental offices, and medical and educational facilities, as well as fiber-optic transport services for mobile phone operators in the region. Through its Mexico operating subsidiaries, GigNet, S.A. de C.V., and Sanalto Redes Peninsular, S.A.P.I. de C.V., the Company is a fully licensed telecommunications provider in Mexico. GigNet is actively adding customers to its extensive regional broadband network in the Mexican Caribbean, one of the largest and fastest growing tourism and new residential development destinations in the world, with over 25 million annual airport visitors. GigNet is a leader in the Digital Transformation of the region.

Read More

TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Aeromexico Selects Pricefx to Enhance Sales Analytics Capabilities and Drive Additional Value from their Travel Agency Channel

Pricefx | August 12, 2022

Pricefx, the global leader in cloud-native pricing software, announced that Aeromexico, Mexico’s global airline and a leader in Latin American aviation, has selected Pricefx to help enhance its travel agency business analytics. Leveraging Pricefx’s award-winning AI technology, Aeromexico will implement Pricefx to evaluate agency performance and improve commission payment insights with future plans to design bespoke, front and back-end Agency commission plans. After the initial implementation, Aeromexico plans to broaden the use cases for Pricefx to other areas of its business to improve commercial performance. “Technology is increasingly important to agency management and other areas of our airline, We are excited to partner with Pricefx on the development of a new sales analytics product for the airline industry, driving value in our critical travel agency segment. By leveraging Pricefx’s expertise, we believe we can strengthen Aeromexico’s commercial strategy with better execution and improved speed-to-market.” -Rastislav Martos, Senior Vice President of Revenue Management and Distribution for Aeromexico With dozens of different fare possibilities combined with fare families and ancillaries for each itinerary, the airline industry’s public and private fares are complex to manage. With Pricefx, airlines can leverage technology to track return on investment from travel agency commission payments in a meaningful way. Additionally, the Pricefx solution can be used as a single platform for airlines to dynamically price cargo, loyalty points, ancillaries and corporate programs. “The process of managing airline pricing can be dramatically improved with technology that provides critical data insights,With Pricefx, Aeromexico will have best-in-class AI and analytics to improve its agency performance. This will be a major game changer and we are looking forward to working with Aeromexico to make it a reality.” -Ronak Sheth, President & Chief Revenue Officer at Pricefx. Aeromexico was recently interviewed about why they selected Pricefx and their implementation plans. The video interview is available on Pricefx’s YouTube channel. About Grupo Aeromexico Grupo Aeromexico, S.A.B. de C.V. is a holding company whose subsidiaries are engaged in commercial aviation in Mexico and the promotion of passenger loyalty programs. Aeromexico, Mexico’s global airline has its main hub at Mexico City International Airport. Its destinations network features the United States, Canada, Central America, South America, Asia, and Europe. The Group's operating fleet is comprised of Boeing 787 and 737 jet airliners and Embraer 190 models. Aeromexico is a founding member of the SkyTeam airline alliance, which celebrated its 21st anniversary, and serves 170 countries with its 18 SkyTeam airline partners. Aeromexico created and implemented a Health and Sanitization Management System (HSMS) to protect its customers and employees at all steps of its operations. About Pricefx Pricefx is the global leader in SaaS pricing software, offering a comprehensive suite of solutions that are fast to implement, flexible to configure and customize, and friendly to learn and use. Based on cloud-native architecture, Pricefx delivers a complete price optimization and management platform that provides the industry’s fastest time-to-value and lowest total cost of ownership. Its innovative solution works for B2B and B2C enterprises of any size, in any industry, in any part of the world. Pricefx’s business model is entirely based on the satisfaction and loyalty of its customers. For enterprises facing pricing challenges, Pricefx is the cloud pricing optimization, management, and CPQ platform to dynamically Plan, Price and Profit.

Read More

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