TRAVEL TECHNOLOGY, HOSPITALITY TRENDS
Infor | June 23, 2022
On June 22, leading industry cloud company Infor announced its continued momentum and innovation over the past twelve months in the hospitality business. The announcement was made at HITEC 2022. Infor Hospitality specializes in delivering end-to-end functionality in the cloud, serving every tier of the industry, right from hotels of all sizes to casinos and specialty resorts.
It provides ways for revenue optimization, property management, event and food service management, business intelligence, social collaboration, and mobility. In addition, the suite enables users to easily share data in real time, such as revenue management recommendations, scheduling, and customer information, allowing employees to focus on improving guest service and increasing the bottom line
Updates in the Infor HMS include:
Improving the online guest experience – Hoteliers can allow guests to use their mobile devices to request digital keys, update their contact, passport, and ID information, and complete the entire check-in and check-out process.
Putting a greater emphasis on education and training – Infor HMS has also been enhanced with the addition of new e-learning courses via Infor Campus. These new courses can be accessed on any device at any time. Teams can work the way they live and interact with technology.
Faster access to Infor support – Infor released a new in-app chat feature that allows users to chat live directly with HMS support experts in their preferred language from any page in HMS to get immediate help. When assistance is required, customers can pull up a virtual stool and speak with a support analyst.
The ability to play a larger role in future product releases – The Enhancement Request System (ERS), which is part of the Infor Concierge customer support center, provides a portal through which users can easily log enhancements and new feature and design change requests for Infor Product Management review.
Infor sales and catering, kiosk technology also received updates that include event room diagramming and a new food service POS kiosk.
"Infor is a top choice for the hospitality industry because we are constantly investing and innovating in our suite of solutions to mirror and anticipate ever-evolving guest expectations, From sales to service to product to leadership, we are a dedicated team of subject matter experts that truly understands what a hotelier needs from a technology standpoint to operate in a complicated market. Infor's cloud-based hospitality solutions are built to connect and seamlessly integrate, empowering staff to deliver superior services and help foster long-lasting relationships with guests."
-Jason Floyd, Infor Hospitality general manager.
RADISSON BLU | July 11, 2022
Cluj-Napoca, Romania’s second largest city, is growing in popularity as a leisure and business destination and attracts visitors year-round with its artistic vibe, chic cafés in which to linger, peaceful green spaces, and cutting-edge festivals, including Untold, Romania’s biggest electronic-music festival with famous international DJs, held at Cluj Arena, directly across the street from the hotel.Located in the central-western part of the city, Radisson Blu Hotel, Cluj offers contemporary elegance after an extensive, two-year long renovation and conversion of a 1980s hotel to a modern, upper-upscale Radisson Blu property. The architects and designers took inspiration for the new design concept from the location of the hotel and the surrounding nature, including the city’s Central Park, one of the oldest recreational public gardens in Europe, and the contemporary buildings in the local neighborhood.The hotel’s 149 rooms feature large windows with stunning views of the city and the Central Park. Spacious family rooms include an additional sofa bed, while the suites offer the ultimate comfort. The largest suite is the 79-sqm Presidential Suite, which offers guests a separate living room, dining area, and a luxurious bathroom with an aromatherapy shower.
The modern Lobby Bar at Radisson Blu Hotel, Cluj is the perfect place to enjoy signature drinks, specialty coffee and snacks, or a quick business lunch. The Park, the hotel’s modern international restaurant, is open for breakfast, lunch, and dinner, and offers a terrace for outdoor dining on warmer days. Hikari, the hotel’s Japanese restaurant is inspired by the “Land of the Rising Sun” and serves sushi, seafood, as well as Japanese spirits and wine in a setting inspired by nature, with views overlooking the adjacent Central Park from its floor-to-ceiling windows.For meetings and events, the hotel includes five meeting rooms for up to 60 people, featuring the latest meeting technology. The private ballroom can host events with up to 300 attendees. Radisson Blu Hotel, Cluj has partnered with the adjacent BTarena, also known as Polyvalent Hall, to provide external meeting and events space for up to 10,000 people. A fitness room is also available with weight training and cardio equipment.
“We are excited to open the first Radisson Blu hotel in Transylvania in vibrant Cluj and are thrilled to welcome our first guests this summer. With our attention to detail and personalized service, each stay with us is sure to be a memorable experience”
-George Miu, General Manager.
With the health and safety of guests and team members as its top priority, Radisson Blu Hotel, Cluj is implementing the Radisson Hotels Safety Protocol program. The in-depth cleanliness and disinfection protocols were developed in partnership with SGS, the world’s leading inspection, verification, testing and certification company, and are designed to ensure guest safety and peace of mind from check-in to check-out. The Safety Protocol is an integral part of Radisson Hotel Group’s Safety and Security program ensuring we always care for our guests and team members.
ABOUT RADISSON BLU
Radisson Blu is an upper upscale hotel brand that delivers positive and personalized service in stylish spaces. Characterized by attention to small details and the Yes I Can! service philosophy, Radisson Blu hotels are designed to make a big difference and inspire unforgettable experiences with every stay. Through personalized service and local nuance, each stay at a Radisson Blu hotel becomes a true meaningful and memorable experience. Radisson Blu hotels can be found in major cities, key airport gateways, and leisure destinations. Guests and professional business partners can enhance their experience with Radisson Blu by participating in Radisson Rewards, a global loyalty program offering exceptional benefits and rewards. Radisson Blu is part of Radisson Hotel Group, which also includes Radisson Collection, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
ABOUT RADISSON HOTEL GROUP
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,700 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. Radisson Rewards is our international rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers an exceptional experience for our guests, meeting planners, and travel agents at over 640 hotels in Europe, Middle East, Africa and Asia Pacific. Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.
Holisto. | June 15, 2022
On June 13, Holisto Ltd, a leading technology-based online travel booking platform, and Moringa Acquisition Corp, a special purpose acquisition company, announced that they entered a business combination agreement that would get Holisto publicly listed on the Nasdaq. Holisto Ltd’s expected pro forma equity value will be approximately $405 million, thanks to this business combination.
Moringa’s non-redeeming public shareholders can receive a pro-rata portion of a bonus pool of up to an additional 1,725,000 shares at transaction close. This would result in a merger consideration of between 1.15 and 1.6 Holisto ordinary shares for each such Moringa Class A ordinary share not redeemed. However, the ratio of merger consideration for non-redeeming shareholders will depend on the number of Moringa shares redeemed.
“From the outset we were inspired by the opportunity to disrupt the large, fragmented and complex travel booking market, using advanced big data and AI technologies that enable incremental cost savings and simplicity through the ability to combine offerings from multiple sources, Our combination with Moringa and access to public markets will allow Holisto to continue to aggressively leverage our technology by scaling our platform and infrastructure and expand our customer acquisition and brand awareness.”
-Eran Shust, Chief Executive Officer and co-Founder of Holisto.
“We are incredibly excited to announce the merger with Holisto. Holisto is innovating with advanced technology solutions in a large, global market which is ripe for transformation for the benefit of the consumer traveler. We look forward to our partnership and opportunity to leverage our expertise as Holisto continues to rapidly scale its business.”
-Ilan Levin, Chief Executive Officer and Chairman of Moringa
Holisto is a tech-based online travel booking platform. It harnesses the power of advanced AI to make travel more affordable and personalized for customers. Its unique holistic view of hotel rates and plans result from multiple inventory sources, including online travel agencies, wholesalers, global distribution systems, and hotel operators, so that consumers can get the best deals on their bookings.