The UK's Most Experienced Travelers Rely on Travelzoo

Travelzoo | September 25, 2020

The UK's most experienced travelers rely on Travelzoo for their inspiration and irresistible deals. Travelzoo® (NASDAQ: TZOO), a global Internet media company that publishes exclusive offers and experiences for members, today announced it won in the category "Best Travel Deals Website" at the Silver Travel Awards. 225,000 consumers in the UK casted their votes, a 60% increase from last year. The Silver Travel Awards are organized by the Silver Travel Advisor® organization which represents and advises travelers in the 50+ age group.

Spotlight

Robots have been a staple of science fiction and childhood dreams for over a century. It’s no exaggeration to say that they have the potential to enhance our lives in ways no other interface can today. But how can social robots help humans? And which industries are on the cusp of the robotics revolution?

One example of how Furhat can be used is in the hospitality industry. Whether that's in hotels or restaurants, social robots can deliver great automated customer service that still feels human.

Spotlight

Robots have been a staple of science fiction and childhood dreams for over a century. It’s no exaggeration to say that they have the potential to enhance our lives in ways no other interface can today. But how can social robots help humans? And which industries are on the cusp of the robotics revolution?

One example of how Furhat can be used is in the hospitality industry. Whether that's in hotels or restaurants, social robots can deliver great automated customer service that still feels human.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Alaska Airlines launches first U.S. electronic bag tag program

Alaska Airlines | December 01, 2022

Alaska Airlines became the first U.S. airline to launch an electronic bag tag program, which enables guests to tag their luggage through the airline's mobile app before they even reach the airport. This week, 2,500 Alaska Mileage Plan members will begin receiving their electronic bag tag. Those elite status members included in the first wave of the program are guests who have traveled in the last 12 months, checked-in at least one bag and were among the first to register to use the device."The last thing our guests want to do is stand in line," said Charu Jain, senior vice-president of merchandising and innovation for Alaska. "With the addition of the Alaska Airlines electronic bag tag, our guests can complete almost all of their check-in tasks – from the comfort of their home, at work or on the way to catching their flight." The three-by-five-inch devices are updated with a guest's flight information through the Alaska Airlines mobile app during check-in; essentially allowing travelers to head straight to the bag drop area once they arrive at the airport. The Alaska Airlines electronic bag tag is estimated to reduce the time guests spend in airport lobbies by about 40%, including reducing lines and the use of paper bag tags. In addition to the device's impressive lifespan and durability (Alaska Airlines employees tested it by running it over with a truck), the devices don't require charging or batteries. "We've tested our electronic bag tags on countless flights across the country, including international routes where Alaska Airlines flies, and the devices have performed exactly as they're meant to," said Jain. "We'll collect feedback from our first wave of users before the devices become available to purchase to all our guests early next year." The Alaska Airlines electronic bag tag will be available for purchase to all guests starting in 2023 and will operate on all Alaska Airlines marketed flights operated by Alaska Airlines, Horizon Air and SkyWest Airlines. Along with the hardware, the software for the device is provided by BAGTAG, a Dutch company that is a pioneer in the field of baggage technology solutions. "Alaska Airlines is an excellent example of a carrier on a mission to improve all aspects of their passenger's experience, This vision is leading their choices for innovation such as electronic bag tags and we are very proud to assist them in this project." -Jaspar Quak, BAGTAG managing director Click here to check out how the Alaska Airlines electronic bag tag works and join the notification list when the devices become available for purchase. About BAGTAG BAGTAG was founded in 2014 in the Netherlands, with the purpose of introducing the world's first flexible and secure electronic bag tag solution. Having developed in close cooperation with the world's leading airlines, the company launched its hardware solution in 2018 and is now leading the market for electronic bag tags. About Alaska Airlines Alaska Airlines and our regional partners serve more than 120 destinations across the United States, Belize, Canada, Costa Rica and Mexico. We emphasize low fares and award-winning customer service. Alaska is a member of the oneworld global alliance. With the alliance and our additional airline partners, our guests can travel to more than 900 destinations on more than 20 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at news.alaskaair.com and follow @alaskaairnews for latest news. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group.

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TRAVEL TECHNOLOGY

Mondee Launches Affiliate Network to Enhance Global Travel Affiliates

Mondee | January 31, 2023

On January 30, 2023, Mondee Holdings Inc., a next-generation marketplace driven by technology that enables growth in a $1 trillion sector of the travel market, introduced an innovative affiliate program named Mondee Affiliate Network. As the travel industry recovers from the pandemic's impact, Mondee acknowledges the need for a new approach to assist travel affiliates, agencies, and experts in resolving their growth challenges. The Mondee Affiliate Network is a unique program created to help gig workers, travel experts, and agencies thrive in the flourishing experiential travel market. Driven by Mondee's advanced technology, the program offers affiliates an exclusive arrangement with enhanced revenue opportunities and tools to expand their product line-up, increase profitability, and remain competitive in an ever-changing market. In addition, this model benefits suppliers, experts, and travelers. Suppliers will receive efficient management for closed user group content and targeted distribution. At the same time, experts and travelers will gain exclusive access to a broader range of products and improved revenue opportunities on travel content such as hotel stays, airfare, and ancillaries. Prasad Gundumogula, Chairman, CEO, and Founder at Mondee, shared, "We are excited to introduce the Mondee Affiliate Network, a cost-effective solution for travel agencies, experts and affiliates looking to recover from the pandemic and become more competitive in the ever-changing market." He added, "The program creates an exclusive relationship between Mondee and its customers, accelerates Mondee's market share penetration immediately into the air and hotel industries and positions the company as a leading provider of complete travel content and experiences to travel agents and affiliate groups globally." (Source – GlobeNewswire) About Mondee Holdings, Inc. Founded in 2011 and headquartered in Austin (Texas), Mondee Holdings, Inc. is a group of notable travel service, technology, and content companies bringing disruptive innovation to the leisure, corporate, and retail travel markets. It provides a groundbreaking technology platform of mobile, SaaS, and cloud products and services to a global customer base, handling over 50 million daily searches and billions of dollars in transactional volume each year. Its network includes more than 50,000 gig economy workers and leisure travel advisors, 500+ airlines, and over one million vacation rentals and hotels.

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TRAVEL TECHNOLOGY,HOSPITALITY TRENDS

Agilysis Dispenses Cloud Native PMS to Marriot International

Agilysis | January 04, 2023

Agilysis, a provider of hospitality software solutions, recently announced a partnership between Marriott International, Inc. and Agilysis, a cloud-native property management system (PMS) software provider. Agilysys and Marriott will collaborate to form a cohesive strategy and activation plan before taking steps to replace the various proprietary property management systems currently in use. Agilysys remarked that it is looking forward to deploying its cloud-native PMS that is easy to use, comprehensive in functionality, and backed up by world-class service and support. As an organization focused solely on hospitality, Agilysys designs solutions to serve all hotel types while also accommodating diverse needs, which is an advantage for organizations with extensive brand portfolios such as Marriott. Being chosen to provide property management technology to the world's leading hospitality corporations to help them meet the growing needs of the next generation of employees and guests is a testament to the hospitality solution advancements resulting from the company's substantial investments in research and development and its accelerating rate of innovation. Adding to this, Marriott International said that it is also looking forward to utilizing Agilysys’ property management technology to elevate and simplify the associate experience, enabling them to focus on delivering exceptional guest service. About Agilysis Agilysys delivers hospitality-focused technology solutions. The company offers point-of-sale, property management, inventory and procurement, analytics, payment processing, document management, mobile solutions, support, maintenance, professional services, and third-party hardware products and operating systems. It offers innovations for the hotel industry, diverse capabilities for different properties, and cloud-native technology that makes work easier for staff and improves the guest experience.

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