TMCs achieve SAP Concur Elite status

Buying Business Travel | December 16, 2019

Business Travel Direct and BCD Travel have each gained TMC Elite status in the SAP Concur Partner Programme, becoming two of three companies headquartered outside of the US to earn the accreditation. SAP Concur has recently revamped its  Partner Programme into a multi-levelled system, with partners now classified in one of three accreditations – Partner, Select, or Elite. Business Travel Direct said it has been working closely with the firm, having held TMC Certified and Preferred Partner status for the past five years. Its team has also delivered 50 Concur implementations, including five global clients. In addition, BCD Travel earned Elite status in November and claimed it was already one of SAP Concur’s biggest reseller partners, with the relationship dating back to 2001.

Spotlight

The OECD Tourism Trends and Policies 2018 report provides a clear picture of policies designed to support tourism competitiveness, innovation and growth. The report also highlights the significance of the tourism economy, providing data on domestic, inbound and outbound tourism, enterprises and employment, and internal tourism consumption.

Spotlight

The OECD Tourism Trends and Policies 2018 report provides a clear picture of policies designed to support tourism competitiveness, innovation and growth. The report also highlights the significance of the tourism economy, providing data on domestic, inbound and outbound tourism, enterprises and employment, and internal tourism consumption.

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COMMERCIAL TRAVEL, AIRLINES AND AIRPORTS

United Airlines and Sabre renew global distribution agreement

Sabre Corporation | October 14, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider powering the global travel industry, announced the renewal of its multi-year distribution agreement with United Airlines. The long-term agreement ensures that Sabre-connected travel agents will have access to United's content globally while enabling the airline to extend its reach in Sabre's valuable network of global travel buyers and intermediaries. "We are happy to continue our relationship with Sabre and renew our distribution agreement to promote our growing portfolio of products and services through Sabre's travel marketplace," -Dave Bartels, vice president of revenue management & distribution at United Airlines. Under the new agreement, United will continue distributing its content to the large network of travel agents and corporations worldwide connected to Sabre's global distribution system (GDS). United and Sabre will continue to collaborate to deliver NDC-enabled capabilities supporting the airline's modern retailing vision. "We are delighted to continue our long-standing relationship with United Airlines. Together, we will collaborate on ways to leverage Sabre technology and solutions to help the airline achieve its vision for modern retailing, Our agreement underscores Sabre's commitment to meeting the unique needs of our airline customers while also meeting travel buyers' need for efficient end-to-end workflows, choice, and transparency." -Roshan Mendis, chief commercial officer, Sabre Travel Solutions Sabre continues to focus on developing new technology that supports retailing, distribution, and fulfillment solutions for travel suppliers, buyers and consumers to enjoy more relevant and comprehensive travel solutions. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfillment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

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TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL

Sabre partners with Trava to digitalize post booking for travel agents

Sabre Corporation and Trava | November 17, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, announced a new Premium Solution Partnership with Trava to help automate post-booking processes for travel sellers. Trava is the latest company to partner with Sabre on the Premium Solution Partnership, joining its network, and enabling Sabre-connected travel agencies to find and utilize partner solutions to support their specific business needs and requirements. With this partnership, Trava will deliver its solutions and preferential commercial terms to Sabre customers in North America and EMEA. Trava provides travel companies with a GDS-agnostic 'no-code' process automation solution, allowing Sabre customers to seamlessly create and manage sophisticated post-booking workflows. Trava solutions deliver enhanced efficiency and scalability, typically reducing the manual time by +70% while increasing profit by around $5 per PNR. "In today's dynamic travel marketplace, it is crucial that the entire travel ecosystem is coming together to accelerate recovery, create opportunities for future growth and ensure that the ever-increasing expectations of the end traveler are met and exceeded, We're delighted to welcome Trava as a Premium Solution Partner and together, we can help agencies to streamline their daily manual processes, increase profits and concentrate on creating enhanced traveler experiences." -Marcus Pinedo, Vice President, Partner Solutions for Sabre Travel Solutions. Trava's solution automates vital post-booking processes such as queue management, travel disruptions, refunds, exchanges, unused tickets and ticketing - all supported by powerful revenue boosting as well as client communication tools and self-service features. Travel companies are rethinking the way they manage their operations. Automation is vital to achieve higher levels of efficiency and scalability in the post-booking area, says Maxim Sevastianov, Trava's CEO and Founder. "With travelers expecting a more personal experience than ever before and the entire travel industry facing staffing challenges, automation and self-service are key. With Trava, travel companies free up employee time, enhance their customer experience and at the same time, increase profitability. We're proud to be working in partnership with Sabre and excited about how we can deliver huge value to more Sabre-connected travel companies around the world. About Sabre Corporation   Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.   About Trava Trava is a travel technology company, focusing on automation of post-booking processes within a travel agency and improvement of their bottom line. The company provides travel companies with a GDS-agnostic process automation solution, enabling them to seamlessly create and manage sophisticated workflows related to post-booking processes in GDS and mid-office systems. Thanks to the intuitive and extremely versatile web interface, requiring minimal technical background, customers can leave the technology to Trava and concentrate on what they do best.

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DESTINATION AND TOURISM, INDUSTRY OUTLOOK

Trip.com Group becomes a member of the Global Sustainable Tourism Council

Trip.com Group | October 17, 2022

Trip.com Group has officially joined the Global Sustainable Tourism Council's (GSTC) global network as a member. Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services.Trip.com Group's mission to 'pursue the perfect trip for a better world' focuses the Group's efforts on improving the communities and lives of the people they serve, and drives their commitment to being a more responsible industry leader. To fulfill this mission, earlier this year Trip.com Group announced its green tourism goals, covering three key areas: to launch over 10,000 low-carbon travel products; to promote sustainable travel and engage 100 million travellers in low-carbon practices; and aim to further reduce carbon emissions across its own operations. In order to delve into consumer sentiment on sustainable travel and share findings with the industry, Trip.com Group conducted a survey that gathered responses from over 7,700 travellers from 11 markets. Trip.com Group's Sustainable Travel Consumer Report 2022 revealed that almost eight in 10 (78.7%) travellers recognise the importance of sustainable travel. The Report also found that the COVID-19 pandemic has been a major driver behind increased consumer awareness of their travels' impact on the planet, with 67.7% of travellers now open to paying more for sustainable options. To meet increased demand for sustainable travel options, the Group's consumer brand Trip.com launched its CHOOOSE carbon offsetting option for travellers to offset their flights' Co2 emissions. This program allows customers to address their flight emissions by supporting a portfolio of trusted high-impact climate projects in line with the UN Sustainable Development Goals. As a member of the GSTC, Trip.com Group will support the GSTC mission to promote sustainable tourism standards in the travel & tourism sector. Being a GSTC member allows Trip.com Group to participate in GSTC's global network, contributing to the important work of the GSTC in promoting the widespread adoption of universal sustainable tourism principles. At Trip.com Group, we believe we can only solve big issues by working with our peers from across the industry. This is why we are very excited to become a member of the GSTC, joining their global community to collaborate on sustainable travel initiatives that contribute towards a more sustainable future," said Jane Sun, Chief Executive Officer of Trip.com Group. "We at GSTC are delighted to welcome Trip.com Group and all its powerful brands as a member of our growing community of members. Their power in the marketplace can deliver much in the way of more sustainable forms of tourism being made available to more travelers throughout the world, and we look forward to partnering in those efforts," -Randy Durband, Chief Executive Officer of GSTC. About Trip.com Group Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar with the mission to pursue the perfect trip for a better world. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services. Trip.com Group technology enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the vision "to be the world's leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveler". About the GSTC The Global Sustainable Tourism Council® (GSTC®) establishes and manages global sustainable standards, known as the GSTC Criteria. There are two sets: Destination Criteria for public policy-makers and destination managers, and Industry Criteria for hotels and tour operators. They are arranged in four pillars: (A) Sustainable management; (B) Socioeconomic impacts; (C) Cultural impacts; and (D) Environmental impacts (including consumption of resources, reducing pollution, and conserving biodiversity and landscapes). Since tourism destinations each have their own culture, environment, customs, and laws, the Criteria are designed to be adapted to local conditions and supplemented by additional criteria for the specific location and activity. The GSTC Criteria form the foundation for GSTC's assurance role for Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services, but provides accreditation to those that do. The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership, including national and provincial governments, leading travel companies, hotels, tour operators, NGOs, individuals and communities – all striving to achieve best practices in sustainable tourism.

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