TRAVEL TECHNOLOGY
Tripleseat | February 03, 2023
Tripleseat, a prominent cloud-based sales and catering management platform for hotels, recently announced a collaboration with Cvent, a leader in events, meetings, and hospitality technology, creating a new integration that will unite and automate the event management and inquiry process.
This integration will connect the Tripleseat platform to the Cvent Supplier Network. As a result, event planners utilizing Cvent to submit a request for proposal (RFP) to venues will automatically be added as new leads on the Tripleseat accounts of the respective venues. To benefit from this integration, venues must be a Cvent Supplier Network member as well as a Tripleseat customer.
Moreover, the integration allows venues, particularly hotels, to gain from the global reach of the two companies. More than 15,000 hotels, restaurants, and unique venues worldwide use Tripleseat to book 10 million events and experience a 35% increase in customer revenue. Additionally, over 90,000 corporate planners use Cvent to source venues and manage events.
Jonathan Morse, CEO of Tripleseat, said, "There is no doubt that the number of events being planned and the cost per event is growing." He added, "Which is exactly why we partnered with Cvent. Our new integration will help venues that work with both Tripleseat and Cvent to reach thousands of event planners who are looking for properties to host their events in 2023."
(Source – PR Newswire)
About Tripleseat
Tripleseat is a web-based catering and event management platform for hotels, restaurants, and distinctive venues headquartered in Concord, Massachusetts. It collects leads from the venue's website and Facebook page and automatically populates everything to make the event manager's job easier. With a few clicks, the platform can create a client database, track their booking history, generate all the necessary documents, and display the information on an accessible web-based calendar. Tripleseat is disrupting the restaurant industry by providing solutions and streamlining the entire event process.
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HOSPITALITY TRENDS
Olo Inc., | February 13, 2023
Olo Inc., a renowned open SaaS platform for restaurants that facilitates hospitality at every guest touchpoint, recently announced the availability of Borderless functionality for all customers of Olo Pay. This unlocks the advantages of streamlined payment across a larger set of 600 brands in Olo's network to improve the checkout experience for guests. This feature and several other product innovations are now available to aid its restaurant clients in providing superior hospitality.
Borderless, which was offered only to customers using Olo Pay's white-label interface Serve, is now available to all Olo Pay customers, including those with custom ordering websites and apps, allowing more brands to increase revenue and gain actionable guest data. For example, its capabilities eliminate the need for guests to remember passwords or enter credit card information at every transaction, simplifying the checkout process. It also lets restaurants increase guest retention, basket conversion, and visit frequency, improves the guest experience and de-identifies guest data to guide high-level business decisions.
Olo also introduced QR Code Ordering and Geolocation Partner Notifications this quarter. The new QR code ordering capability lets guests update their table numbers quickly and easily from their mobile device, allowing them to dine where they want and connecting guests to servers, thereby enhancing on-premises dining.
Expo, Olo's tablet-based software solution for restaurant front-of-house workflow, now displays guest arrival and approaching notifications for restaurants using Geolocation Partner Notifications. The feature's automation solves the need for multiple tablets and facilitates quick and fresh food preparation for guests.
About Olo
New York-basedOlo is a major on-demand commerce platform driving the digital transformation of the restaurant industry. The platform provides the infrastructure to capture consumer demand and manage orders across all channels. Through integrations with over 300 technology partners, its customers can create digital experiences with the industry's most robust and adaptable restaurant commerce ecosystem. Over 500 restaurant brands utilize Olo to increase digital sales, maximize profitability, and maintain direct customer relationships.
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DESTINATION AND TOURISM,AIRLINES AND AIRPORTS
Cirium | January 05, 2023
Cirium's 2022 On-Time Performance rankings examine the world's top airports and airlines. This study honors the aviation industry's on-time performance.
Cirium, a global aviation analytics leader, named Azul Airlines the best on-time airline for 2022. This week, the Cirium 2022 On-Time Performance Review came out. It is the world's standard for how well airlines and airports do.
Last year, many airports and airlines had trouble with delays, disruptions, and insufficient resources. North America and Europe were significantly affected. However, Asia-Pacific is trying to break free from COVID's grip. As a result, many airports and airlines performed well despite the weather.
Delta Air Lines won the Cirium Platinum Award for operational excellence for the second consecutive year. This award considers an airline's on-time record, operational complexity, and passenger flight disruption handling.
Regional champions were Delta in North America, Thai AirAsia in Asia Pacific, Oman Air in the Middle East and Africa, Azul in Latin America, and Iberia in Europe. Haneda Airport turned out to be the world's best airport. An airport's departure time is considered on time if it's within 15 minutes.
Cirium's 2022 On-Time Performance Review's top airlines and airports deserve praise for ramping up operations quickly after a pause. Delta Air Lines performed well in Cirium's 2022 On-Time Performance Review, bringing passengers to their destinations on time, while the sector improved in 2022.
In 2022, airlines struggled to predict demand. Throughout the pandemic, they were discontented. Once the demand picked up, it reversed course in the face of new COVID variants. Last year, when the recovery started, airlines, airports, air navigation providers, and other parties were short on staff and resources. Delayed flights also caused problems. As the industry added staff, operations improved, and 2023 looks promising for the aviation industry.
About Circum
Cirium's analytics and data keep everything moving. It aids in the logical decision-making of travel agencies, aircraft producers, airports, airlines, and financial institutions, influencing the future of the travel industry while boosting revenues and enhancing client experiences. One of the tools RELX provides is Cirium. RELX is a leading global supplier of analytics and decision-making solutions based on information. REL, REN, and RELX are symbols for shares of RELX PLC on the London, Amsterdam, and New York stock markets, respectively.
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