Holland America Line | July 04, 2022
With pent-up demand and the U.S. Independence Day travel rush approaching, premium cruise line Holland America Line reported a surge in interest for Alaska cruising to the bucket list travel destination during June for the first time since before the COVID-19 pandemic.
"People are excited to travel again while reconnecting with family and friends in a meaningful way,We're seeing the pent-up demand leading to increased booking as guests realize cruising is a hassle-free way to enjoy unique destinations such as Alaska."
-Beth Bodensteiner, senior vice president and chief commercial officer for Holland America Line
Our summer travel inquiries and bookings show people are feeling safe to explore again, Alaska is one of my favorite places to visit in the summer. A preferred partner, like Holland America Line, helps us provide clients with convenient departures to and from our own back yard to this amazing place, without the added cost of airfare.Michelle Glass, vice president of travel for AAA Washington
"With the cost and recent challenges with air travel, we are seeing excitement and traction from guests within driving distance of our cruise homeports such as Seattle and Vancouver, We recently invested in local marketing near our homeports and we're already seeing that pay off."
-Kacy Cole, vice president of marketing and e-commerce for Holland America Line
Overall, Holland America Line continues to see a high level of interest in cruises that are only a short flight or drive away from guests' homes. On round-trip sailings from the United States, the cruise line visits 225 different ports in 91 different countries, serving more international destinations on cruises sailing round trip from a U.S. homeport than any other brand. The line's homeports in the United States include Seattle, San Diego, Boston, and Fort Lauderdale. In addition, Holland America Line operates more Alaska cruises from Vancouver, British Columbia, Canada, than any other cruise line.
TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL
Mastercard | June 24, 2022
Mastercard expanded its Mastercard Travel and Lifestyle Services platform. New partnerships that focus on smooth travel experiences and memorable moments for its cardholders are at the crux of this expansion. New features include WhatsApp servicing, COVID alerts and offers like lounge access when flights are delayed are offered to customers.
“Many of us eagerly await the chance to satisfy our love for travel, but it can be stressful to plan a trip with so many uncertainties about what traveling will look like, At Mastercard, we’re here to support every step of the journey — from planning to booking to transportation to experiences in destination — so travelers can focus on what really matters. After two years of disruptions, we know that time with our loved ones is truly priceless.”
-Mastercard’s Stephanie Meltzer-Paul, executive vice president, Global Loyalty
In addition to providing direct service to cardholders, Mastercard assists governments, businesses, and brands in understanding changing consumer patterns and preferences to build and test programs and incentives. Mastercard services give customers everything they need to welcome back travelers, from market analysis and insights to marketing solutions and consumer engagement strategies. The Tourism Innovation Hub in Spain, for example, was recently established to develop customized goods and solutions to enable a sustainable, inclusive return to travel through innovation, research, and collaboration throughout the ecosystem.
Mastercard Travel & Lifestyle Services is a travel planning and booking portal that provides World and World Elite cards with unique guarantees, amenities, and upgrades, as well as 24/7 concierge and premium offers and entertainment from major travel brands. With the experience economy in full swing, travelers can satisfy their wanderlust with customized city tours informed by local experts and member favorites via the Inspiration Module. The program now features WhatsApp servicing, which is presently accessible in certain geographies2 throughout the world and will be available globally by the end of the year, where members can message Lifestyle Managers regarding travel and concierge requirements from their phone.
Cardholders benefit from the Lowest Hotel Rate Guarantee, and the Mastercard Hotel Stay Guarantee, as well as free nights and preferential treatment at over 4,000 4- and 5-star properties worldwide. In addition, travelers can book once-in-a-lifetime Priceless Experiences while in location, such as a dream vacation to London and Paris with Michelin-starred restaurants, luxury glamping in Sweden's Blekinge archipelago, or a visit to the top of New York City's One World Observatory.
Premier Programs and New Travel Partnerships
In addition to the preferred experience of Mastercard Travel & Lifestyle Services, Mastercard has formed several new alliances to provide perks that reduce travel stress and promote more enjoyable experiences.
Convenience: Cardholders enjoy access to a global network of over 1,100 airport lounges for delayed flights or relaxing in quiet. Mastercard Flight Delay Pass, currently accessible in select locations worldwide, provides complimentary lounge access on eligible delayed flights. FastTrack in Europe was also recently established, as was Mastercard Travel Pass in Canada, providing a hassle-free airport experience.
Connection: Starting in the Asia Pacific and expanding to additional regions later this year, select cardholders now have access to complimentary worldwide roaming data packs for use in more than 200 countries, and a 15% Mastercard discount on top-ups via Flexiroam.
Care: Through Sitata, cardholders can opt-in to get real-time notifications and the most recent COVID limits and requirements, including testing locations and cost.
Convenience: The new mycardbenefits.com is a digital insurance platform that allows Mastercard cardholders to instantly access – and smoothly submit – claims for the insurances contained on their card, such as vehicle rental, and lost luggage replacement, mobile phone, and trip cancellation.
Cash Rewards: Use Mastercard Travel Rewards to shop and earn cash rewards at hundreds of prestigious retailers in 19 destinations, and thousands of online deals for unique save
Hyatt Hotels Corporation | June 06, 2022
Hyatt Hotels Corporation announced plans for Grand Hyatt Cancún Beach Resort, a new-build resort in Quintana Roo, Mexico, in collaboration with ownership group Diestra Realty, S.A. de C.V. Anticipated opening in 2024 in time for the summer season.
Grand Hyatt Cancún Beach Resort will be a captivating destination with 500 guestrooms, 28 of which have a plunge pool, and 46 luxury suites, including one Presidential Suite; 11 dining concepts featuring world-class chefs and iconic dishes reflective of the destination; six bars, including a lobby lounge bar, pool bar, and beach shack; and an indoor and outdoor destination spa and fitness center to connect guests with their bodies. In addition, kids club, activity centers, business centers, and retail outlets will be available.
“Cancún is one of the most desired and booming leisure tourism destinations in the world, and we are thrilled to collaborate with the team at Diestra Realty to bring the iconic Grand Hyatt brand to this sought-after destination. The new Grand Hyatt resort will be a critical piece of our strategy to grow Hyatt’s luxury resort presence in key leisure destinations that our guests, World of Hyatt members, and owners are seeking.”
-Camilo Bolanos, Hyatt’s senior vice president of development for Latin America and the Caribbean
The Grand Hyatt Cancún Beach Resort will be part of a newly planned resort cluster. Strategically placed between downtown Cancún and the Cancún Hotel Zone, Puerto Cancún aims to combine lively city life with a resort feel and atmosphere, establishing the new Grand Hyatt hotel as a popular destination for tourists and locals.
Grand Hyatt Cancún Beach Resort will join 18 more Hyatt-branded hotels in Cancún, including all-inclusive luxury resorts across the AMR Collection brands, providing guests and World of Hyatt members with even more resort alternative recreational activities.
In addition, this hotel will represent an exciting milestone in the expansion of the Grand Hyatt brand in the Americas, joining Grand Hyatt Baha Mar, Grand Hyatt Bogotá, Grand Hyatt Nashville, Grand Hyatt at SFO, and Grand Hyatt Vail, all of which have opened within the past five years.