Travel Leaders Group Aims to Accelerate UK Growth After Thomas Cook Collapse

Skift | November 27, 2019

Thomas Cook’s exit from the UK market has left a pretty big gap to fill ahead of the peak post-Christmas travel booking period. A number of brands are looking to fill the void, including the Travel Leaders Group-owned Barrhead Travel. The travel agency chain started off in a suburb of Glasgow, Scotland and has expanded over the years to other parts of the UK. With Thomas Cook out of the way, the CEO of Barrhead’s parent company believes the time is right to “turn the dial up on our expansion.”

Spotlight

Explore the turquoise shores of St. Maarten as Royal Caribbean Adventurist Shay Mitchell raises the stakes in a high-speed yacht race, gets a taste of the wild side on a Rhino Safari, and then dives deep into the underwater world.

Spotlight

Explore the turquoise shores of St. Maarten as Royal Caribbean Adventurist Shay Mitchell raises the stakes in a high-speed yacht race, gets a taste of the wild side on a Rhino Safari, and then dives deep into the underwater world.

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TRAVEL TECHNOLOGY

United Becomes First Airline to Introduce PayPal QR Codes as Inflight Payment Option

United Airlines, PayPal | October 08, 2021

United and PayPal today announced a new way to make touch-free inflight purchases, even in areas without Wi-Fi. Starting next month, United customers on select flights can simply show a flight attendant the PayPal QR Code in the PayPal app and use it to buy snacks, drinks and other inflight purchases while onboard. United is the first airline to offer PayPal QR Codes, and this partnership is part of United's easy-to-use, industry-leading suite of contactless payment tools. United was the first airline to give customers in economy cabins the option to pre-order snacks and beverages from the airline's app and website, and also offers customers the ability to easily store payment information in a digital wallet. PayPal QR Codes can be used on select flights departing from Chicago O' Hare International Airport in November and before the end of the year, will extend to all flights across the entire network where contactless payment is available. "Our contactless payment offering is built on simplicity and choice and it's another way we're improving the overall experience of flying United, PayPal is a terrific partner and this technology gives our customers another easy way to make purchases, even when they're not online. We expect to introduce even more new and innovative options for our customers in the future through our collaboration with PayPal." said Toby Enqvist, chief customer officer for United. How It Works If you haven't already, download the PayPal app and set your preferred payment method for QR code payments, prior to leaving the gate To make an inflight purchase, Click the 'Pay with QR codes' button Then click the 'In-flight Purchase' button Show the QR code to the flight attendant to scan Look for an emailed confirmation receipt upon landing "We're excited to be partnering with United to introduce our new offline QR code functionality, adding more ways for customers to check out with PayPal in more places, especially in offline or low connectivity areas," said Frank Keller, Senior Vice President of Enterprise Segment Solutions and Digital Commerce at PayPal. "Bringing PayPal QR Codes inflight reinforces our commitment to offering customers choice and provides a new level of touch-free convenience for consumers when making in-flight purchases, within the PayPal app they know and trust." United's New Buy-On-Board Menu Customers can pay using PayPal QR Codes to enjoy one of many new food and beverage offerings United launched this year. In June, United unveiled its refreshed buy-on-board menu, which includes: Three New Snack Boxes: A Tapas snack box with European-inspired offerings; a Takeoff snack box with high-protein options; a Recline snack box with movie theater themed treats. New A la Carte Snack Options: Including sweet potato "tortilla" chips with roasted pepper salsa, trail mix and chocolate-covered dried fruit. New Adult Beverage Options: Mango White Claw®; red, white and sparkling wine, and new beer options such as Breckenridge Brewery Juice Drop Hazy IPA and Michelob ULTRA®. New Fresh Options: Last month, United also added five new fresh retail offerings to its buy-on-board menu including: New Domestic Premium Cabin Menu Items United also introduced brand-new meal offerings to customers seated in domestic premium cabins on flights over 1,500 miles and hub-to-hub flights over 800 miles. The enhanced meal service includes a choice of entrees – including fresher options like egg scramble with plant-based chorizo and grilled chicken breast with orzo and lemon basil pesto – sides and dessert. United has also teamed with Eli's Cheesecake to create a uniquely United chocolate pie flavor called "Pie in the Sky." The meals will be served on one tray, with items individually wrapped, to limit person-to-person contact and further the safety of our employees and customers. For information on food and beverage options available, United's contactless payment technology and FAQs, visit United.com/snacktime. United Next United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently: Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi. Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers. Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color. Required all U.S. employees to receive a COVID-19 vaccination. Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic. Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined. Eliminated change fees for all economy and premium cabin tickets for travel within the U.S. About United United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL". About PayPal PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

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TRAVEL TECHNOLOGY

Travel tech Start-Up Bookaway Secures USD 46 million in Investor Funding

Bookaway | July 17, 2021

Start-up in travel technology Bookaway has secured USD46 million in venture capital from Aleph, Corner Ventures, and Entrée Capital to establish the Bookaway Group, which will bring together ground and sea transportation companies from across the world. The group has collaborated to digitalize the USD 157 billion sector, where 95% of activities remain offline (local buses, trains, ferries.) As a result, local suppliers can connect and reach even more travelers by offering an online platform for up-to-date information, reviews, and booking while increasing access to every part of the globe (over 100,000 routes and counting). Getbybus, known for providing tens of thousands of routes in and around the Balkans and Western Europe, is the first to join the Bookaway Group, followed by 12Go, which has the biggest network of local transport choices in and around South East Asia. The Bookaway Group, in collaboration with Bookaway, provides access to more than 100,000 transit routes, user evaluations, and round-the-clock assistance in 14,600 locations across 80 countries. The Bookaway Group aims to bridge the global gap between travelers and local transportation providers, allowing travelers to discover and book transportation options anywhere in the world, regardless of the language they speak or how remote the location is. Bookaway has grown from a tiny Tel Aviv start-up to one of the world's top ground transportation companies in less than four years, with plans to expand further in the United States, China, and Latin America. Since 2018, Bookaway has secured USD 35 million in Series B funding to establish the Bookaway Group, following USD 11 million in Seed and Series A funding. Aleph, a major Israeli investor, has been a loyal supporter since 2019.

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BUSINESS TRAVEL

TripActions Liquid Payments and Expense System now Integrates with Leading Corporate Finance Systems

TripActions | January 11, 2021

Corporate travel management platform TripActions said in an official statement that its TripActions Liquid payments and cost framework presently incorporates with driving corporate finance systems. Among the enterprise resource planning (ERP) frameworks with which TripActions Liquid communicates now are NetSuite, Microsoft Dynamics, Sage Intacct, SAP and Xero, according to the release. "This integration automates and integrates [travel and entertainment (T&E)] and ERP data to help finance teams experience an entirely new level of visibility over financial data," Michael Sindicich, general manager of TripActions Liquid, said in the release. "An automated link with ERP systems will improve analytical capabilities and provide executives with true spending intelligence across the greater organization." Among the advantages of the integrations TripActions promotes in the release about the new mixes is that account groups will have the option to follow costs as they're caused instead of when representatives submit them. TripActions states in marketing materials that a major preferred position it offers business travelers is a powerful online platform combined with admittance to human travel agents 'round the clock. TripActions' contributions incorporate the Liquid payment card, which PYMNTS detailed kills frustrations that arise — in any event, during seasons of limited travel — that come from having employees working from remote outposts.

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