HOSPITALITY TRENDS
Olo Inc., | February 13, 2023
Olo Inc., a renowned open SaaS platform for restaurants that facilitates hospitality at every guest touchpoint, recently announced the availability of Borderless functionality for all customers of Olo Pay. This unlocks the advantages of streamlined payment across a larger set of 600 brands in Olo's network to improve the checkout experience for guests. This feature and several other product innovations are now available to aid its restaurant clients in providing superior hospitality.
Borderless, which was offered only to customers using Olo Pay's white-label interface Serve, is now available to all Olo Pay customers, including those with custom ordering websites and apps, allowing more brands to increase revenue and gain actionable guest data. For example, its capabilities eliminate the need for guests to remember passwords or enter credit card information at every transaction, simplifying the checkout process. It also lets restaurants increase guest retention, basket conversion, and visit frequency, improves the guest experience and de-identifies guest data to guide high-level business decisions.
Olo also introduced QR Code Ordering and Geolocation Partner Notifications this quarter. The new QR code ordering capability lets guests update their table numbers quickly and easily from their mobile device, allowing them to dine where they want and connecting guests to servers, thereby enhancing on-premises dining.
Expo, Olo's tablet-based software solution for restaurant front-of-house workflow, now displays guest arrival and approaching notifications for restaurants using Geolocation Partner Notifications. The feature's automation solves the need for multiple tablets and facilitates quick and fresh food preparation for guests.
About Olo
New York-basedOlo is a major on-demand commerce platform driving the digital transformation of the restaurant industry. The platform provides the infrastructure to capture consumer demand and manage orders across all channels. Through integrations with over 300 technology partners, its customers can create digital experiences with the industry's most robust and adaptable restaurant commerce ecosystem. Over 500 restaurant brands utilize Olo to increase digital sales, maximize profitability, and maintain direct customer relationships.
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TRAVEL TECHNOLOGY, DESTINATION AND TOURISM
WorldTicket | January 24, 2023
Aeroitalia reported today that it is connecting with WorldTicket to offer more travel options in the European region.
Aeroitalia would broaden its internal sales reach to include OTAs and travel agencies. This integration would fulfill the increasing demands for travel in Europe. For example, according to a report by ENIT, international visitors to Italy's tourist agency increased by 172% from January to July 2022 and 57% from pre-pandemic levels. This growth in demand is expected to continue in the future thereby, generating more possibility for Aeroitalia to provide non-stop, high-quality air travel at reasonable prices in Italy and the Southern Mediterranean. Furthermore, it can now quickly sell flights through any GSD and successfully offer seasonal itineraries, especially summer routes. Hence, it is a genuine adaptive business that adapts according to its customer’s demands.
"Aeroitalia is committed to delivering outstanding service to passengers which incorporate easy access for our product, especially for our business customers," says Krassimir Tanev, Chief Commercial Officer of Aeroitalia and further adds that "Multichannel distribution is an important development as it goes hand-in-hand with our network expansion plans for summer 2023. Thanks to our marketing partnership with WorldTicket and its global distribution technology, Aeroitalia services are now closer to the travel agency community to the benefit of our customers."
(Source – Cision PR Newswire)
Aeroitalia connects unserved and underserved markets through travel options like six days per week, connecting Italy's two largest cities, Milan and Rome, and routing Milan and London Heathrow. By integrating with WorldTicket's technologies, it can establish business in these markets swiftly and affordably.
Moreover, it can also enhance its distribution capability with the help of WorldTicket's GDS Sub-Hosting solutions. Thus, making it the principal air travel agency in Europe.
About WorldTicket:
WorldTicket has provided creative and flexible IT solutions to over 75 airlines globally since 2002. With offices in Bangkok, Kyiv, Warsaw, and Beijing, this Copenhagen-based company supports airline consumers across various time zones. Besides, WorldTicket's W2 GDS Sub-Hosting is suited for start-ups and virtual airlines needing fast and easy GDS distribution without extensive implementation or upfront costs. It also offers W2 ticketing for Global BSP Ticketing. The technology lets its interline partners maximize global ticketing benefits and boost earnings from remote and non-strategic BSP areas.
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TRAVEL TECHNOLOGY
Mondee | January 31, 2023
On January 30, 2023, Mondee Holdings Inc., a next-generation marketplace driven by technology that enables growth in a $1 trillion sector of the travel market, introduced an innovative affiliate program named Mondee Affiliate Network.
As the travel industry recovers from the pandemic's impact, Mondee acknowledges the need for a new approach to assist travel affiliates, agencies, and experts in resolving their growth challenges. The Mondee Affiliate Network is a unique program created to help gig workers, travel experts, and agencies thrive in the flourishing experiential travel market.
Driven by Mondee's advanced technology, the program offers affiliates an exclusive arrangement with enhanced revenue opportunities and tools to expand their product line-up, increase profitability, and remain competitive in an ever-changing market. In addition, this model benefits suppliers, experts, and travelers. Suppliers will receive efficient management for closed user group content and targeted distribution. At the same time, experts and travelers will gain exclusive access to a broader range of products and improved revenue opportunities on travel content such as hotel stays, airfare, and ancillaries.
Prasad Gundumogula, Chairman, CEO, and Founder at Mondee, shared, "We are excited to introduce the Mondee Affiliate Network, a cost-effective solution for travel agencies, experts and affiliates looking to recover from the pandemic and become more competitive in the ever-changing market." He added, "The program creates an exclusive relationship between Mondee and its customers, accelerates Mondee's market share penetration immediately into the air and hotel industries and positions the company as a leading provider of complete travel content and experiences to travel agents and affiliate groups globally."
(Source – GlobeNewswire)
About Mondee Holdings, Inc.
Founded in 2011 and headquartered in Austin (Texas), Mondee Holdings, Inc. is a group of notable travel service, technology, and content companies bringing disruptive innovation to the leisure, corporate, and retail travel markets. It provides a groundbreaking technology platform of mobile, SaaS, and cloud products and services to a global customer base, handling over 50 million daily searches and billions of dollars in transactional volume each year. Its network includes more than 50,000 gig economy workers and leisure travel advisors, 500+ airlines, and over one million vacation rentals and hotels.
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