TRAVEL TECHNOLOGY

Travel Unicorn Hopper Selects RateGain for Prime Access to Global Hotel Supply Inventory and Pricing Intelligence Data

RateGain Travel Technologies | February 22, 2022

Travel Unicorn Hopper Selects RateGain
RateGain Travel Technologies Limited, a global SaaS company for travel and hospitality, has announced a strategic partnership with Hopper – the world's fastest-growing mobile-first travel marketplace. This new partnership will connect Hopper to hospitality chains globally and will enable reservations made via certain Hopper Cloud partners to flow through RateGain's Connectivity Switch platform.

Hopper aims to leverage RateGain's technology with its comprehensive demand and supply network to deliver unique travel booking experiences to users as well boost visibility and hotel bookings across continents. As travelers start planning their trips again – mobile apps like Hopper are preferred by digitally savvy and "on-the-go" younger travel consumers searching for the best deals.

Besides connectivity, Hopper also leverages RateGain's competitive pricing intelligence product for Hotels and Car Rentals worldwide to stay ahead in the market. The actionable insights help them respond proactively to market changes at a granular level. RateGain continues to add value for Hopper through product enhancements like AI-driven room mapping, API Integration, competitive intelligence from mobile app, devices, meta channels, etc.

Commenting on the partnership, Chinmai Sharma, President - Americas, RateGain, said, Consumer behavior has undergone a 360-degree shift. The lines between travel and work are surely blurring. Digital-first travel companies like Hopper extend more flexibility to their customers by connecting the right supply with the right demand. We are happy to play our part in this exciting phase of human evolution. RateGain's Connectivity Switch platform ensures seamless connectivity to supply that delivers a smooth booking experience for travelers completing bookings on Hopper.

"One quality we liked in RateGain was our mutual synergies. They've built a strong travel and hospitality company on the back of cutting-edge technology platforms – and have more than three decades of expertise in the distribution space. This connectivity would eventually open doors for all our supply partners to tap into 400+ demand partners on RateGain, including leading OTAs, regional players, metasearch engines, GDSs, etc. We hope this partnership would ultimately fuel the recovery for not just our partners and customers, but the industry as a whole,"

- David Lewis, Head of Hotel Supply, Hopper.   

About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with over 2200+ customers in over 100+ countries helping them accelerate revenue generation through acquisition, retention and wallet share expansion. RateGain works with Top 23 of 30 Hotel Chains, Top 25 of 30 Online Travel Agents and all the top car rentals including 8 Global Fortune500 companies. For more information, please visit www.rategain.com

About Hopper
Hopper is the world's fastest-growing mobile-first travel marketplace. By leveraging massive amounts of data and machine learning, the company has developed several unique fintech solutions that help customers save money and travel better. Through its B2B initiative, Hopper Cloud, the company is syndicating its fintech solutions, infrastructure, and agency content. To find out more about Hopper, visit hopper.com

Spotlight

Just as there is much more to the whole travel process than the booking, there is also more to business travel than the expense. In any Managed Travel programme, corporate and social responsibility and optimisation of spend remain at the forefront of corporations’ minds. Yet there is more to Managed Travel. In a world of digital interaction, where technology, data and traveller expectations mean that freedom and control sit hand in hand, the power today is with the corporate citizen. Change is upon us. New entrants are disrupting the norm, creating the need for significant innovation and heightened differentiation. Established players in Managed Travel are transforming themselves strategically and operationally in a bid to compete effectively in a virtual, digital and mobile marketplace.

Spotlight

Just as there is much more to the whole travel process than the booking, there is also more to business travel than the expense. In any Managed Travel programme, corporate and social responsibility and optimisation of spend remain at the forefront of corporations’ minds. Yet there is more to Managed Travel. In a world of digital interaction, where technology, data and traveller expectations mean that freedom and control sit hand in hand, the power today is with the corporate citizen. Change is upon us. New entrants are disrupting the norm, creating the need for significant innovation and heightened differentiation. Established players in Managed Travel are transforming themselves strategically and operationally in a bid to compete effectively in a virtual, digital and mobile marketplace.

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TRAVEL TECHNOLOGY

HRS Offering Advanced Procurement Consulting and Technology to Hotels to Support Expedited RFP Response for Returning Corporate Volume

HRS | August 01, 2022

HRS, the leading global corporate travel and payment technology platform, announced the offering of its full range of consulting services to the hotel community in the coming months to support a revitalized corporate lodging ecosystem. Beyond data-driven consultation that reflects the hotel priorities of its corporate clients, HRS automation gives hotel sales teams the ability to access and more efficiently bid for corporate volume – all at a time when more corporate programs are using the RFP process to negotiate not only rates, but other elements vital to business travelers as they get back on the road.HRS, playing its part to facilitate corporate lodging’s recovery, is offering this unique package of localized consulting, unlimited bid refinement and RFP support at no charge to the hotel community. Among its growing client base, HRS works with 35 percent of Fortune 500 companies on their hotel programs. “It’s a new time for hotel corporate sales leaders. Travel patterns and dynamics are different, as are the definitions of 'travel' and 'workspace' for corporations, With volume rebounding and companies honing in on regional and national projections, married with the reality of diminished resources at many hotels, HRS is stepping up to help facilitate more opportunities for hotels to bid. Our unbiased RFP technology, data-driven analysis, and experts on the ground in key markets stand ready to help relevant hoteliers compete for these room nights.” -Lukasz Dabrowski, HRS’ senior vice president of global supplier relations. Optimized Tools Help Hoteliers Analyze & Refine Corporate Volume Bids HRS technology – with elements built specifically to aid hotels as they contend for corporate volume – is especially helpful for hoteliers at a time when companies are increasing their submission of RFPs and hotel sales teams are being re-built in the wake of the pandemic. In this fluid environment, it allows hoteliers 24x7 access to refine, revise and re-submit bid terms – all at no cost – as appropriate during the negotiation window. Other time-saving highlights include: Optimized bid submission processes that illustrate the progress towards completion of the submission, mandatory elements, and more Ability to anonymously view elements of competing hotel bids Multiple pre-filled fields in RFPs, reducing the time it takes for hoteliers to respond Simplified user-flow that addresses evolving corporate requests Efficient avenues to address the convergence of RFPs for different segments Transformative Attribute-Based Lodging Procurement, as Priorities and Process Have Evolved As new patterns come to light in the nascent post-pandemic corporate lodging arena, HRS is combining the buying concepts for transient, group, meetings and new Longstay segments to showcase the totality of anticipated client spend. Reflecting the new priorities of corporations – ranging beyond simple rates and amenities – HRS is helping hoteliers align with the most important elements of modern corporate hotel programs. This is particularly vital given the unforeseen elements impacting corporate travel procurement in varying locations, including items such as pandemic outbreaks, political instability, environmental changes and weather-related catastrophes. The “5S framework,” introduced by HRS in 2021, has proven effective in capturing the evolving scope of new requirements from the vast majority of corporate hotel programs. HRS is educating its hotel partners about the 5S framework and how addressing these elements on an ongoing basis can help hoteliers win more recurring volume. The 5S framework covers: Safety Satisfaction Savings Sustainability Security HRS is committed to working transparently with corporations and hotels to drive more automated, expedient negotiations, concludes Dabrowski. There is no longer a 'RFP Season' per se. Instead, automation is driving shortened four-week cycles that allow corporations to be nimbler and more targeted in their procurement activities all year long. Mix that in with prioritized hygiene and sustainability requirements, and hotels are competing in a totally transformed procurement process. About HRS HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations. Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world’s leading hotel chains, regional hospitality groups and payment providers. More information at www.hrs.com/enterprise.

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TRAVEL TECHNOLOGY

FocusPoint International Launches Global Consumer Travel Plan

FocusPoint International | June 16, 2022

On June 15, FocusPoint International, a market-leading global assistance company, announced launch of its CAP Tripside Assistance (CAP) service plan at their recent ribbon-cutting ceremony inaugurating their new 22, 000 square foot South Florida headquarters and Crisis Response Center (CRC) located in Plantation, Fla. The launch of this domestic travel protection package under CAP for vacations and excursions for Americans traveling within the USA is a result of the success of their international service plan. CAP offers advanced, international and domestic travel assistance and immediate response to stranded, in-crisis travelers or those encountering merely the threat of crisis. “Our goal is simple: to encourage international and domestic travel, and give peace of mind and security that allows our customers to enjoy the moment, create memories, and connect with the cultures and places they’ve planned for, We’ve long enjoyed success in servicing corporations and are now in a position to expand our market share by reaching leisure consumers all around the globe.” -Greg Pearson, founder and CEO of FocusPoint International and CAP CAP is fully indemnified by Lloyd’s of London. It is a full-service international and domestic travel protection for Americans traveling within the USA. It provides medical, and security assistance plans to cover different situations, either for short or extended periods, including, but not limited to: 24/7 unlimited live assistance with the Crisis Response Center (CRC) Assistance Hotline Destination-based health, safety and security information via the CAP Advantage app Home hospital of choice medical evacuations Referrals to medical and legal experts, language interpreters, legal services, and prescription advice and assistance Security evacuation services due to riots, strikes, civil commotion and more Vehicle return for those requiring immediate evacuation back to their country of origin Support for lost luggage or critical documents such as passports or visas Hospital-to-hospital transfers and mandatory quarantine expense coverage due to COVID-19 Mortal remains repatriation services to your country of origin FocusPoint was founded in 2011 and has served over 13 million customers across its network. It has been the choice of corporations, their C-suites, government dignitaries and other entities. They have 19 offices on five different continents and over 5, 000 proprietary and affiliate personnel in medical, security and crisis services.

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TRAVEL TECHNOLOGY,HOSPITALITY TRENDS

Agilysis Becomes a Visa Ready Certified Partner

Agilysys | June 27, 2022

On June 23, Agilysys, a leading provider of next-generation SaaS and on-premise hospitality software solutions and services, announced that it was a Visa Ready certified partner. This partnership will give Agilysys hospitality clients, and their guests, a secure technology solution for payments. Visa’s ‘tap to pay’ payments for cardholders with a contactless chip card for mobile payment-enabled device is secure, touch-free and convenient. Visa Tap to Pay technology needs strict EMV requirements which Agilysys will follow for all its property management system (PMS) and point-of-sale (POS) applications that accept payments. "As a Visa Ready for Tap to Pay certified partner, our merchant partners are able to provide their guests with a fast and convenient method of payment, greatly enhancing the guest experience, While Agilysys provides a comprehensive suite of innovative hospitality solutions, we remain focused on keeping pace with evolving payment needs of our hospitality partners and providing our merchant partners with secure payment solutions." -Rohith Kori, Vice President Product and Corporate Strategy for Agilysys We are proud to work alongside such an esteemed leader in digital payments," added Kori. "Our ability to offer fast, convenient and secure payment options will allow our clients to accept more transactions, and ultimately increase revenue in these outlets. Tradition POS devices and mobile POS and PMS terminals, can easily process payments. Agilysys Pay supports all Visa contactless EMV requirements. Consequently, all Agilysys PMS and POS applications that accept payments will support these requirements.

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