TravelPerk unveils booking cancellation tool

Buying Business Travel | July 25, 2019

Online travel management platform TravelPerk has announced the launch of its latest product, FlexiPerk, which is designed to give business travellers the ability to cancel and get a refund on any booking.FlexiPerk gives business travellers flexibility if their plans change, with the ability to cancel hotel, train, Airbnb, car and flight bookings at any time and for any reason. Users pay an upfront fee when making a booking and are guaranteed a minimum 90 per cent refund on any cancellations.The product also saves travellers time filling out refund request forms, with TravelPerk cancelling the booking and processing the refund once the option is selected on the platform.

Spotlight

Economies are booming, people are getting busier building thriving careers. And the urge to get away for some quality me-time is growing…as is the urge to discover and explore as many places as possible. The ‘solo-by-choice’ traveler is a fast-rising trend across the world…in fact, 70% of all solo travelers are women!Why should they be restricted by the old perceptions of it being unsafe for women to travel alone?! This infographic presents the true facts about solo travel – spending patterns of solo travelers, how to search and plan for new destinations, etc.

Spotlight

Economies are booming, people are getting busier building thriving careers. And the urge to get away for some quality me-time is growing…as is the urge to discover and explore as many places as possible. The ‘solo-by-choice’ traveler is a fast-rising trend across the world…in fact, 70% of all solo travelers are women!Why should they be restricted by the old perceptions of it being unsafe for women to travel alone?! This infographic presents the true facts about solo travel – spending patterns of solo travelers, how to search and plan for new destinations, etc.

Related News

DESTINATION AND TOURISM, INDUSTRY OUTLOOK

American Express Travel’s 2023 Trending Destinations Unveils Top Trips for Every Type of Traveler

American Express | November 03, 2022

American Express Travel, , published the 2023 Trending Destinations list1, featuring the ten most popular destinations for travel next year, identified by global American Express Card® Member travel reservations. For each of these destinations, American Express Travel Consultants also created three-day itineraries, providing inspiration on the top places to stay, eat, shop and explore the local culture, including how Platinum Card® Members can spend the “bonus vacation day” they receive with guaranteed 4:00 p.m. check-out when they book a Fine Hotels + Resorts® property through American Express Travel.“When Card Members book trips through American Express Travel, they’re trusting us with their most valuable resource, their time,” said Audrey Hendley, President of American Express Travel. “Our global footprint, over 100 years of travel expertise and deep understanding of our Card Members give us a unique ability to inspire travelers with this year’s list of Trending Destinations, make the planning process easy, and confidently advise them on what to do when they get there.” The latest Amex Trendex2 survey found that 50% of adults say they spend at least five hours planning a vacation. To help travelers save time and make the most of their trips, American Express Travel Consultants crafted three-day weekend itineraries for each of the Trending Destinations to provide inspiration on the best places to stay, eat and activities to explore the local culture. 81% of Amex Trendex2 survey respondents agree they want to maximize every hour of their trips, making the expert guidance in the Trending Destinations itineraries a valuable resource. Whether venturing solo, exploring with a group of friends, or spending time with family, the itineraries include something for everyone, from finding the best churros in Mexico City and engaging with koalas in Sydney to treatments at a luxury spa in Paris and exploring a maple forest in Vermont. Additionally, 88% of survey respondents agree they wish their trips were longer. Platinum Card Members have a guaranteed 4:00 p.m. late check-out benefit when they book a Fine Hotels + Resorts property through American Express Travel. Late check-out, one of the many premium benefits unlocked when booking with American Express Travel, gives travelers a “bonus day” to extend their vacations. The Trending Destinations itineraries highlight ways to spend that time, so Card Members get the most out of their trips, including a master cheese class in Paris, sailing to the Prince’s Islands in Istanbul, and a shopping excursion of authentic Portuguese goods in Lisbon. In addition to top destinations, American Express Travel has identified key trends driving travel in 2023: New adventures are in demand: 70% of respondents agree they want to travel to wish list destinations in 2023 Vacationing with holistic health in mind: 89% of respondents agree they want to go on a trip to escape routine, and 74% plan to travel more in 2023 for their wellbeing Seeking out personalized experiences: 88% of respondents agree they like to seek out local experiences and learn about culture when they travel, and 73% are willing to spend more for the travel itinerary that they want. From New Year’s resolution to summer travel: 43% of respondents agree they want to travel more as their New Year’s resolution, and 50% of respondents have already started to think about where they want to go on their upcoming summer 2023 vacations Spending more for the ultimate getaway: 74% of respondents agree they are more likely to spend more on travel in 2023, and 40% say they are willing to pay more for late check-out when making their travel accommodations 2023 TRENDING DESTINATIONS METHODOLOGY American Express Travel’s 2023 Trending Destinations are selected based on global American Express Card Member bookings through American Express Travel, looking at year-over-year travel growth between 2019 and 2022. SURVEY METHODOLOGY This Amex Trendex online poll was conducted by Morning Consult between September 30 – October 3, 2022 among a sample of 2,000 US travelers who have a household income of at least $70K and are defined as adults who typically travel by air at least once a year. The interviews were conducted online. Results from the full survey have a margin of error of plus or minus 2 percentage points. FINE HOTELS + RESORTS PROGRAM TERMS & CONDITIONS Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members and Centurion® Members (Delta SkyMiles® Platinum Card Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. ABOUT AMERICAN EXPRESS American Express (NYSE:AXP) is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress. Key links to products, services and corporate responsibility information: personal cards, business cards, travel services, gift cards, prepaid cards, merchant services, Accertify, Kabbage, Resy, corporate card, business travel, diversity and inclusion, corporate responsibility and Environmental, Social, and Governance reports.

Read More

TRAVEL TECHNOLOGY,HOSPITALITY TRENDS

Agilysis Dispenses Cloud Native PMS to Marriot International

Agilysis | January 04, 2023

Agilysis, a provider of hospitality software solutions, recently announced a partnership between Marriott International, Inc. and Agilysis, a cloud-native property management system (PMS) software provider. Agilysys and Marriott will collaborate to form a cohesive strategy and activation plan before taking steps to replace the various proprietary property management systems currently in use. Agilysys remarked that it is looking forward to deploying its cloud-native PMS that is easy to use, comprehensive in functionality, and backed up by world-class service and support. As an organization focused solely on hospitality, Agilysys designs solutions to serve all hotel types while also accommodating diverse needs, which is an advantage for organizations with extensive brand portfolios such as Marriott. Being chosen to provide property management technology to the world's leading hospitality corporations to help them meet the growing needs of the next generation of employees and guests is a testament to the hospitality solution advancements resulting from the company's substantial investments in research and development and its accelerating rate of innovation. Adding to this, Marriott International said that it is also looking forward to utilizing Agilysys’ property management technology to elevate and simplify the associate experience, enabling them to focus on delivering exceptional guest service. About Agilysis Agilysys delivers hospitality-focused technology solutions. The company offers point-of-sale, property management, inventory and procurement, analytics, payment processing, document management, mobile solutions, support, maintenance, professional services, and third-party hardware products and operating systems. It offers innovations for the hotel industry, diverse capabilities for different properties, and cloud-native technology that makes work easier for staff and improves the guest experience.

Read More

TRAVEL TECHNOLOGY

HotelPlanner and Roibos Parter on Hotel Marketplace Connectivity

HotelPlanner | November 23, 2022

HotelPlanner, a global travel technology platform and hotel booking engine, announced a new service agreement with Roibos, one of the fastest-growing B2B hotel inventory marketplaces globally. HotelPlanner will deploy Roibos distribution channels to expand its hotel room offerings globally while improving real-time inventory efficiency. “In today’s complex and fragmented hospitality market, we are always looking to improve efficiency and connectivity in the global marketplace of selling hotel room nights, Parnering with Roibos will help us to offer the best inventory at the best rates – at the speed of now. We look forward to expanding this partnership in the coming years.” -Bas Lemmens, EMEA President, HotelPlanner. The direct connection between HotelPlanner and Roibos will help Hotelplanner accelerate the go-to-market on direct contracting, as Roibos is the most cost-efficient way to grow direct hotel contracts. says Anna Igual, Chief Distribution Officer, Roibos. “Accompanying HotelPlanner on its worldwide expansion is the perfect way to expand our reach. It’s a win-win! We look forward to being an integral part of their growth strategy moving forward. About Roibos Roibos is a B2B hotel distribution marketplace where hoteliers and travel operators can connect directly, without intermediaries. This new generation platform helps to improve sales, margins, and distribution, while removing inefficient contracting and complex integrations that reduce profit margins on both ends. Roibos has developed an exclusive Technology Platform (100% in house development), eliminating many traditional inefficiencies, and focusing on what is important to our clients. Roibos vision is to become the most relevant global marketplace for hoteliers and travel operators through reinforcing these three pillars: Innovation, Control and Profitability. About HotelPlanner HotelPlanner is a leading travel technology company that combines proprietary artificial intelligence and a 24/7 gig economy-based reservations and customer service network, to quickly and seamlessly serve all traveller hotel & accommodation needs from a single platform. HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Founded in 2003, HotelPlanner has enduring partnerships with the world’s largest Online Travel Agencies, well-known hotel chains, individual hotels, online wedding providers, ancillary lodging providers, corporations, sports franchises, universities and government agencies.

Read More