Travelstart takes over rival Jumia Travel, plans to tap new customers

PhocusWire | December 10, 2019

Travelstart takes over rival Jumia Travel, plans to tap new customers
Nigerian-based digital retailer Jumia is offloading its fledgling travel business to South African online travel agency Travelstart. Under the conditions of the distribution and commercial agreement, Travelstart will manage the operations of Jumia Travel’s online booking websites – including sales, fulfillment and customer service. Financial terms were not disclosed. “Twelve thousand customers travel with us daily,” says Stephan Ekbergh, CEO of Travelstart. “Being Jumia’s exclusive distribution partner will help even more travelers in Africa unlock high-quality online travel services.” The new “partnership” is effective immediately, with visitors to Jumia Travel’s website redirected to Travelstart.

Spotlight

In a report that was commissioned by Klarna – a payments provider which prides itself on being ‘smooth’ – it showed that the steep upfront costs of paying for travel online have had a negative impact on people’s holiday experience. Over 1,000 UK consumers took part in the survey, and 18% said they were being forced to skimp and save, even before they arrive at the destination, forcing them to settle for trips with lower standards.

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Spotlight

In a report that was commissioned by Klarna – a payments provider which prides itself on being ‘smooth’ – it showed that the steep upfront costs of paying for travel online have had a negative impact on people’s holiday experience. Over 1,000 UK consumers took part in the survey, and 18% said they were being forced to skimp and save, even before they arrive at the destination, forcing them to settle for trips with lower standards.