AIRLINES AND AIRPORTS
OAG | February 09, 2023
On February 8, 2023, OAG, a leading provider of travel data and analysis in the world, informed that it is launching its new Flight Status Alerts, which offer a unique perspective on rapid flight changes.
OAG's Flight Info Platform currently offers a constant stream of flight schedule changes, while Flight Status Alerts integrate seamlessly into that system. As a result, OAG's clients, which include booking engines, travel and hospitality apps, airline apps, OTAs, metasearch, search engines, and flight tracking applications, may now benefit from the broadest possible coverage of flight information thanks to Flight Status Data and Flight Schedules.
This powerful combination provides a flight window into crucial scheduling and status data – from the minute a flight is scheduled to the moment luggage hits the baggage belt and everything in between – in a way that has never been done before, making it a first of its type.
This cutting-edge technology, powered by Microsoft's Azure Event Hub, enables OAG's Flight Info Platform to provide notifications with increased speed and scalability. It processes an average of forty updates per second and offers millions of real-time updates regarding various schedule changes and statuses.
Some advantages of the flying window include - enhanced scalability and adaptability, new and better traveler experiences, and more customer loyalty.
Phil Callow, CEO of OAG, expressed, "Data and insights are useless unless they can be seamlessly integrated with a business. Our platform solves this need by unlocking richer data to meet evolving travelers' experiences by giving our customers instant alerts across the entire flight lifecycle, from changes to flight numbers, departing and arrival times, carrier information and more."
"As the future of travel continues to evolve, the market requires quick and easy access to what's happening on the ground and in the air to plan, inform and drive better customer experiences and operational outcomes," he concluded.
(Source – Business Wire)
About OAG
OAG's data platform has driven aviation since 1929. Its travel data helps companies improve customer service and decision-making. Travel planning is better with its flight information network. Organizations can access data via the company's flexible platform. Its data helps companies increase income, expand operations, and improve client relations. It serves metasearch, IT startups, travel booking sites, international governments, global financial institutions, airlines, airports, and travel operators. UK-based OAG operates in the US, Singapore, Japan, China, and Lithuania.
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TRAVEL TECHNOLOGY
SUNRATE | January 10, 2023
SUNRATE, recognized as a leading financial solutions provider, collaborated with Visa, a world leader in digital payments. The partnership is to enhance the travel solutions offered by SUNRATE.
In the past, SUNRATE's stakeholders had only one way to pay for travel-related expenses with their travel partners. Now with the partnership, they will have a virtual corporate card that makes this process much easier and more streamlined.
SUNRATE, at the end of last year, shared news of a strategic alliance with Agoda, the world's largest online travel agency. In 2021, the company was accepted into the Visa network as a primary participant.
SUNRATE’S corporate cards will help its travel partners to have control over spending track and allocations. In addition, a corporate card will ensure the security of the transactions and the data for the users. Technologies like Application Programming Interfaces (APIs) have made it difficult for shared card information to be misused by imposing a time limit on each transaction.
The Payment Card Industry Data Security Standard (PCI DSS) Level 1 is an international standard for financial data security. SUNRATE has been certified to meet this standard.
"The launch of Visa virtual corporate cards is a monumental step for SUNRATE as we cement our leadership as a one-stop B2B payment partner, especially for the travel industry. Since our partnership announcement with Agoda, we have worked with many other travel stakeholders, including other OTAs and we take pride in being able to solve their overall business needs. The Visa virtual corporate card will be a key solution for our customers and beyond,"
-Shawn Qin, Head of Card Business, SUNRATE.
(Source: Cision)
About SUNRATE
SUNRATE is an advanced global payment and treasury management platform for international businesses. Having global headquarters in Singapore and offices in China, Indonesia, Japan, and the United Kingdom, SUNRATE collaborates with Citibank, Standard Chartered, and Barclays and is the leading member of MasterCard and Visa. The company has facilitated local and global growth for over 130 firms since its establishment in 2016.
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AIRLINES AND AIRPORTS, INDUSTRY OUTLOOK
IBS Software | February 15, 2023
On February 15, 2023, IBS Software, a travel tech company, released new survey data that shows a staggering 93% of UK and US customers would book more services with airlines if given the opportunity, presenting an enormous opportunity for airlines.
Following a difficult phase of travel uncertainty, passenger confidence in US and UK is on the rise, with 83% of respondents planning to purchase airline tickets within the next six months, according to the study. However, the research also indicates that airlines have failed to maximize this opportunity, with more than a third of respondents (36%) indicating that booking a flight online is more time-consuming and complex than other online retail experiences.
56% of recent flyers would purchase additional offerings from an airline if the online reservation and checkout experience were more like that of online fashion retailers and grocery stores. In addition, a tenth of the people stated that they would book the entirety of their vacation with their airline if they could.
Nearly a quarter of respondents (24%) believe that having all confirmation details in one place is the primary advantage of booking multiple trip components in a single transaction, closely followed by saving money (22%) and having only one provider to deal with in case of issues (19%). Converting a one-time buyer into a repeat customer is difficult for any company. Free seat allocation (51%), included baggage (60%), and priority boarding (25%) are the top services airlines could provide to convert passengers into lifelong customers.
Paul Byrne, VP iFly Retail at IBS Software, explains, "As more and more industries invest in Amazon-esque tactics to compete for consumer spend, it's important airlines don't pass up the opportunity on the table. It's always challenging transforming back-end technology but now is the time to build more personalised relationships with your customers - in a difficult economic climate, can you afford not to?"
(Source – Cision PR Newswire)
About IBS Software
IBS Software is a leader in providing SaaS solutions for the travel industry based in Singapore. It manages mission-critical operations for clients in the aviation, tour & cruise, and hospitality industries. The aviation industry solutions provided by the company include fleet & crew operations, passenger services, staff travel, loyalty programs, aircraft maintenance, and air cargo management. It also operates a B2B and B2C distribution platform that provides hotel room inventory, rates, and availability to a network of hospitality companies and channels. Additionally, it offers a comprehensive, customer-centric digital platform for the tour and cruise industry that includes onshore, online, and on-board solutions. IBS Software is a Blackstone portfolio company with 15 offices worldwide.
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