Hyatt Hotels Corporation | August 31, 2021
Hyatt Hotels Corporation, announced a collaboration between the Hyatt Place brand and Gopuff, a go-to platform for consumers’ immediate everyday needs, such as drinks, snacks, over-the-counter medications, home and baby products and more, including alcohol in select markets.
Starting today at more than a dozen Hyatt Place hotels, this pilot program will create an added layer of convenience and comfort for travelers, providing guests at participating properties with fast, free delivery of thousands of everyday items. Guests at participating hotels can receive items in just 30 minutes delivered from Gopuff’s local micro-fulfillment centers. The collaboration will expand the Hyatt Place brand’s Necessities program, which offers guests a wide range of essentials to keep, borrow or buy, such as toothpaste, cellphone chargers or headphones.
In a recent survey, Hyatt learned that 60% of travelers have forgotten to pack an item (e.g., toiletries and first aid) for a business or leisure trip*. Leveraging data from the same survey, Hyatt and Gopuff identified the most-often-forgotten and most-likely-to-purchase items and collaborated to create in-app categories such as Travel Essentials, Spa Retreat, Movie Night, Office on the Go, and more, to ensure guests have easy, quick access to the items they need most while traveling.
“As both business and leisure travelers adjust their travel routines and seek new ways to travel safely, it’s important for us to keep the needs and wellbeing of our guests at the forefront of everything we do,” said Emily Wright, Global Brand Leader, Hyatt. “Every detail of the Hyatt Place experience is designed around innovation and intuitive design to make guest stays as seamless and comfortable as possible. Our collaboration with Gopuff is just another way the brand is helping guests get the most out of their stay, regardless of their reason for travel.”
Through this collaboration, Hyatt Place guests at participating hotels may enjoy the following benefits:
Free delivery on every Gopuff order for all Hyatt Place guests at participating properties.
Access to quick and free delivery of thousands of products, including drinks, snacks, over-the-counter medications, home cleaning and baby products, alcohol in select markets, and pet products for those guests traveling with their furry friends.
Guests who are using Gopuff for the first time will also receive $10 credit for their first two orders ($20 total)
Guests staying at participating Hyatt Place pilot hotels in Nashville and Phoenix specifically may also take advantage of fresh meals, such as pizza, breakfast sandwiches, cafe style coffee and matcha drinks, and more.
“As a customer-first business, we’re excited to work with Hyatt to bring a one-of-a-kind, convenient experience to their guests,” said Marshall Osborne, Gopuff’s Head of Business Development. “As we continue our mission to become the world’s go-to solution for immediate everyday needs, we're excited to leverage our unique model to innovate yet another industry – travel. We look forward to collaborating with Hyatt to improve the way we travel and to enable Gopuff to deliver to more customers in new ways."
Through February 2022, Hyatt Place guests at the following pilot locations can simply scan the QR code placed in their rooms and common areas to take advantage of the offer during their stay or visit Gopuff.com/r/gohyattplace for more information. Once registered as a new Gopuff user, guests can shop across various product categories and the discount will be automatically applied at checkout.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of June 30, 2021, the Company's portfolio included more than 1,000 hotel and all-inclusive properties in 68 countries across six continents. The Company's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders.
WTTC & Trip.com | November 26, 2021
The World Travel & Tourism Council (WTTC) and Trip.com Group launched 'Trending in Travel', a new report that shows the latest trends traveller behaviour and future booking patterns in the wake of COVID-19.
WTTC, representing the private Travel & Tourism sector, joined forces with leading global travel service provider, Trip.com Group, and its major consumer brands Trip.com, Ctrip and Skyscanner, to analyse consumer trends shaping the recovery of the Travel & Tourism sector.WTTC's latest projections show strong growth in international spending for 2022 and beyond, projecting to overtake domestic spending in 2022, as more destinations ease restrictions and vaccination rates continue to rise.
Following a 69.4% decline (2020), global international spending on travel is set to rise by 9.3% in 2021, and significantly by 93.8% in 2022.
The inaugural report also reveals how severe and confusing travel restrictions around the world drove a significant rise in domestic tourism, with a surge in domestic hotel bookings of more than 200% on Trip.com's platform this year compared to 2019.
Since the start of the pandemic, mobility restrictions have hindered international travel and, although domestic travel will provide a much-needed boost to the sector, WTTC says the return of international travel is critical to rebooting the global economy.
The report focuses on booking trends, consumer considerations, and consumer profiles. It also features examples of markets whose resilience has provided a platform for the recovery of the Travel & Tourism sector.
The report shows how COVID-19 has changed the way people travel; younger travellers are the first to return to travel; increased demand for longer stays; the importance of fee-free cancellations and the demand for high levels of health and safety checks.
To avoid travel restrictions, travellers are seeking secondary destinations, away from traditional holiday spots, as their destination of choice. This preference positively impacts local communities and livelihoods. According to Trip.com's hotel booking data, Abu Dhabi (UAE) Chiang Mai (Thailand), Doha (Qatar), Florence (Italy), and Frankfurt (Germany) were the most popular secondary destinations in their respective countries in 2021.
The report goes on to show that, according to Ctrip data, bookings for 'the great outdoors' will predominate in the short and medium term. In China – one of the world's largest travel markets - nature-related attraction bookings have increased by 265% in the first half of this year compared to the same period last year.
The pause in travel has also heightened consumers' eagerness to travel more sustainably with more than eight out of 10 (83%) global travellers saying they would make sustainable travel a priority in the future.
Reinforcing this long-term trend, since its launch in 2019, the report shows 68 million travellers have opted to book a "Greener Choice" labelled flight on Skyscanner, a comparatively lower-carbon flight choice.
According to the report, 70% of travellers in many major countries such as the U.S., Spain, the UK, Canada, and Japan plan to spend more on travel in 2022 than they have in the last five years, including 2019 - one of the best years on record for Travel & Tourism.
"It is clear people are really looking forward to travelling again. Consumers are curious, they are looking at new destinations, 'the great outdoors' and travel that benefits the places and people they visit. As travel and tourism represents over 10% of global GDP this is good news for jobs and economies."
-Julia Simpson, WTTC President & CEO
The impact in some countries has been devastating for local communities and this report shows that business is returning in earnest.
"Travellers around the world have shown their eagerness to travel, whether limited to domestic travel or able to cross borders, we see a huge amount of pent-up demand steadily being released."
-Jane Sun, CEO of Trip.com Group
To better evolve with the recovery we must understand travellers, and as an industry adapt to emerging trends.
Latest WTTC research shows the global recovery of the Travel & Tourism sector is picking up pace with the sector's contribution to global GDP projected to rise by 30.7% in 2021 and 31.7% in 2022.
For more information on the Trending in Travel: Emerging Consumer Trends in Travel & Tourism in 2021 and Beyond report, download the full report here.
About Trip.com Group
Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services, and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".For more information, please visit: group.trip.com
The World Travel & Tourism Council is the global authority on the economic and social contribution of Travel & Tourism. WTTC promotes sustainable growth for the Travel & Tourism sector, working with governments and international institutions to create jobs, to drive exports and to generate prosperity. Council Members are the Chairs, Presidents and Chief Executives of the world's leading private sector Travel & Tourism businesses.For further information, please visit: WTTC.org
The Maui News | October 04, 2020
Hawaii is anticipating up to 8,000 tourists a day to head to the Islands when the state’s travel restrictions are lifted later this month, Lt. Gov. Josh Green said. Hawaii is rescinding its mandatory 14-day quarantine for all visitors on Oct. 15 and will institute a pre-travel testing program for the coronavirus. Tourists who arrive with a negative test will not have to quarantine, according to The Maui News.