TRAVEL TECHNOLOGY

United Airlines Launches ‘Travel-Ready Center’, for Smoother Covid Travel

United Airlines | January 28, 2021

United Airlines has launched the 'Travel-Ready Center', an advanced arrangement intended to make flying in the time of Covid-19 travel limitations somewhat less difficult and less unpleasant. The centre is integrated into the airline’s mobile application and website, and empowers clients to audit significant Covid-19 passage necessities, discover nearby testing alternatives and transfer any necessary testing and immunization records for domestic and worldwide travel, all in one place, via the United mobile application or website.

“While pre-travel testing and documentation are key to safely reopening global travel, we know it can be confusing for customers when they’re preparing for a flight,” said Linda Jojo, United’s EVP for technology and its chief digital officer. “Our ‘Travel-Ready Center’ gives customers a personalised, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within our app and website.”

Spotlight

Managing a resort is widely different as compared to a hotel, similarly, the technology required to operate a resort also must be tailored for resorts. Technology can help elevate the guest experience drastically. The gadgets used in everyday life can be integrated with resort’s system, so the guest may enjoy a very personalized experience. This includes the use of smartwatches and tablets to provide comfort to the guests.

Spotlight

Managing a resort is widely different as compared to a hotel, similarly, the technology required to operate a resort also must be tailored for resorts. Technology can help elevate the guest experience drastically. The gadgets used in everyday life can be integrated with resort’s system, so the guest may enjoy a very personalized experience. This includes the use of smartwatches and tablets to provide comfort to the guests.

Related News

TRAVEL TECHNOLOGY,BUSINESS TRAVEL

Direct Travel’s “Next New Now” Digital Transformation (DX) Strategy Delivers Powerful Automation and Personalization

Direct Travel | August 18, 2022

Direct Travel, Inc. is advancing its digital transformation journey with the upcoming deployment of its AI virtual travel assistant, Simon, and through the integration of key products and services into enterprise-collaboration platforms. Direct Travel is intentionally meeting its customers where they are by delivering Simon and key products, such as OBTs, duty of care, reporting, itinerary/invoice services and messaging within enterprise collaboration platforms such as MS Teams, Slack, Zoom and others. “The pandemic has fundamentally changed the pace of business, speeding up the adoption of digital technologies and emphasizing the need for process transformation,By deploying Simon in the channels that our customers use most, such as our website, mobile app, Microsoft Teams, Slack and others, this chat component of our customer engagement strategy allows us to remain even closer to the pulse of our customers. Integration with these endpoints also reinforces our ‘know your customer’ strategy enabling us to acquire personalization-related information from key data stores such as traveler profiles and customer relationship platforms, ensuring the delivery of a completely personalized end-to-end traveler experience,” -Darryl Hoover, Chief Technology Officer, Direct Travel. Direct Travel’s DX strategy allows the customer to determine how and where they engage with us based on their needs and specific situation. It also allows Direct Travel to extend management of specific activities, such as invoice/itinerary retrieval, profile updates and reservation processing, to both travelers and travel arrangers. Key differentiators of this strategy include: Creating a robust conversational AI chat experience in Microsoft Teams, Slack, our mobile app, webchat and more Maintaining an agnostic approach with the contact channels Deploying commonly used applications within our customers' preferred enterprise collaboration platforms Redefining the customer and employee experience is more important than ever. At Direct Travel, we’re meeting travelers where they are by bringing our services to them and we believe this will drive significant value in the future, transforming the way our customers do business with us, said John Coffman, Chief Financial Officer, Direct Travel. By combining its virtual assistant, Simon, chat automation and self-service activities for the traveler and travel arranger, Direct Travel is delivering customer engagement at the highest level possible. For more information about this “next new now” DX strategy, visit www.dt.com. About Direct Travel, Inc. Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 11th on Travel Weekly’s Power List. For more information, visit www.dt.com.

Read More

COMMERCIAL TRAVEL, CRUISE

inCruises – The Fastest Growing Vacation Travel Club Globally – Surpasses One Million Members

inCruises International | July 18, 2022

Premier cruise membership club inCruises International has exceeded the one million mark in Members, demonstrating the strong and growing demand for its subscription-based travel model. This milestone reflects the company’s successful expansion into new markets worldwide, with Members now in 196 countries. inCruises is introducing consumers to the lifestyle and value of cruising, plus providing a way to save monthly for travel while earning Reward Points that further increase savings. The occasion also follows the spring launch of inStays™, expanding Member access to more than 25,000 hotel, resort and cruise offers. “Exceeding one million Club Members is a significant event in our company history. We are truly honored by the passion of our Partners and Members in sharing their love of cruising with others and growing the inCruises community, When we launched Club Membership in 2016, our goal was to make seeing the world more accessible to everyone, and reaching this milestone proves it’s resonating.” -Michael “Hutch” Hutchison, co-Founder and co-CEO of inCruises Every monthly Club Membership payment is matched with double Reward Points by inCruises. Members can exchange Reward Points at the time of booking for payment towards the lowest publicly available retail price of a cruise, hotel, or resort. Bookings are made directly through inCruises’ easy-to-use platform, which is available in 17 languages. Members’ Reward Points never expire. “inCruises has successfully created a new way to plan for and maximize savings on cruise travel, With more than one million Members worldwide embracing our model, we are well-poised for continued growth. We are constantly innovating, and many exciting things are on the horizon to bring even more value to our Members, Partners, and travel providers.” -inCruises co-Founder and co-CEO, Frank Codina. In addition to Club Membership, inCruises also offers the chance to travel for free through its Independent Partner Program. Partners can earn compensation for sharing the inCruises Membership advantages with others. About inCruises International Since launching its flagship membership in 2016, inCruises International has become the premier cruise membership club with more than one million Members and Partners in 196 countries. inStays™ was added in 2022, giving Members access to more than 25,000 hotel, resort and cruise offers. inCruises is making a measurable difference in its Club Members' lives and is committed to ethically providing a business ownership opportunity to its growing Partner team. In addition, the company is committed to positive global corporate citizenship by supporting Mercy Ships, 4Ocean, the Make-a-Wish Foundation, and Ukrainian Relief efforts. To share the experience, please visit our Business and Membership opportunity at incruises.com.

Read More

DESTINATION AND TOURISM

Cabana Announces Plans to Expand into Austin Market in Partnership with Local Hospitality Experts, New Waterloo

Cabana | September 30, 2022

Cabana, the modern, mobile hospitality company with a fleet of high quality, high-tech campervans, today unveiled Austin, Texas as its next major market launch, with bookings set to formally open early next year. Cabana’s Austin debut demonstrates momentous growth as the organization’s fourth U.S. market, with established operations in Los Angeles and Seattle, as well as San Francisco, which the company announced earlier this year. Austin marks one of several U.S. expansions Cabana plans to introduce over the course of 2023.In conjunction with the upcoming launch, Cabana also announced a new partnership with Austin-based hospitality company, New Waterloo. Leaning on New Waterloo's local expertise and 13 years in hospitality management––while leveraging Cabana's combination of technology and passion for exploration––the two organizations are excited to bring this unique travel experience to Austin residents. “Texas is chock full of unexplored and underrated gems waiting to be discovered,Whether you’re camping in Big Bend National Park or touring the wineries of Texas’ Hill Country, Cabana’s mission has always been to create the most seamless travel experience imaginable. We’re delighted to be partnering with New Waterloo to make this a possibility for Texans and those visiting the Austin area. Through our trip planning capabilities and easy-to-use technology, we’re eager to see how Austinites explore with Cabana.” -Cabana CEO and founder, Scott Kubly New Waterloo will manage day-to-day operations on-site and Austin locals can anticipate travel-inspired events and pop-ups as part of the ongoing collaboration. Nearly 80% of Americans planned to take a road trip this summer, and Cabana’s numbers further this point, with 25K nights booked over the last two years. As desire for hassle-free travel options increases, Cabana will offer complimentary, contactless trip planning to those road-tripping out of Austin, complete with campsite reservations and experience recommendations. Anticipated top trip requests include Big Bend National Park and West Texas, the Hill Country, tailgating, and Texas’ beaches. To celebrate the launch, Cabana will be hosting a pop-up in the Artist Lounge at Austin City Limits across both weekends of the event (Oct. 7 – 9; 14 – 16). Interested guests can also join the waitlist to be the first to know about trip availability at cabana.life/austin. About Cabana Cabana is a modern, mobile hospitality company with a fleet of high quality, high-tech cabanas (camper vans), designed to create a seamless, unique, and integrated travel experience. Cabana is revolutionizing the future of connected travel through innovative technology and high-touch trip planning. Combining passion for travel with easy-to-use technology and the most cost-efficient and operationally effective vehicles on the market, Cabana provides travelers with the convenience and technology needed for frictionless travel, empowering the explorer in everyone and creating opportunities for serendipity, wonder, and exploration.

Read More